--- title: 'Supervisor - Corporate Card Administrator at WPP' canonical: 'https://feeny.ai/job/supervisor-corporate-card-administrator-wpp-mumbai-gc1saq6zq932' type: 'job' last_seen: '2026-09-12' --- # Supervisor - Corporate Card Administrator at WPP - **Company:** WPP - **Location:** Mumbai, India - **Posted:** 2026-07-30 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/wpp/jobs/8585576002 ## Job description WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit [WPP.com.](https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwpp.com%2F&data=05%7C02%7CErica.Durr%40wpp.com%7C9bf4566a65bc46a48ac008de749116ea%7C150b5e663d884dee83f6ed149b727a00%7C0%7C0%7C639076363668176216%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Q9juosud56XGLThSFZ1NpPZd6FXpJPxV74OeRZWoh%2B4%3D&reserved=0) Why we're hiring: The Programme Supervisor leads and oversees the successful maintenance, and continuous optimisation of WPP’s Commercial Card programme administration processes. This pivotal role is responsible for ensuring accurate setup, compliant administration, effective cardholder support, and robust operational governance across regions and local entities, often through the supervision and development of a team of Programme Administrators. The Supervisor acts as the primary escalation point and strategic coordination lead between WPP Shared Services, local finance teams, cardholders, Onboarding, Service teams, and Programme Managers. This role combines strategic oversight, advanced operational execution, process development and enforcement, comprehensive user support, and sophisticated system administration. What you'll be doing: ## Key Responsibilities - Lead and oversee the maintenance of cardholder accounts, corporate billing accounts, and programme hierarchies, ensuring data integrity and adherence to global policies. - Manage and review the monitoring of centrally billed payment processes, ensuring timely settlement, proactive issue identification, and resolution. - Supervise the administration of complex account updates (e.g., bulk name changes, significant company structure changes, large-scale hierarchical moves) and ensure operational efficiency. - Serve as an escalation point for complex guidance on applications, card issuance criteria, credit limits, and transaction limits, ensuring consistent application of policies and risk mitigation. - Develop and implement strategies to monitor, report, and remediate systemic cardholder delinquency issues, collaborating with relevant stakeholders. - Lead and project manage rollouts of new divisions, sites, billing accounts, and significant programme expansions, coordinating efforts across multiple internal and external teams. - Design, deliver, and oversee comprehensive training programs for cardholders and Programme Administrators, fostering continuous improvement and knowledge transfer across the team. - Mentor and develop a team of Programme Administrators, fostering a culture of high performance, continuous learning, and professional growth. - Identify, propose, and implement process improvements to enhance efficiency, accuracy, compliance, and cost-effectiveness within the programme. - Manage strategic stakeholder relationships with  and internal WPP teams, representing the programme in cross-functional meetings and initiatives. What you'll need: ## Skills & Competencies Need minimum 8+ years of experience into Corporate / Commercial Card administration (including team handling) Technical Skills - Expert-level understanding of commercial card processes (T&E, P Card, Corporate Card), including market best practices, regulatory requirements, and industry trends. - Advanced proficiency with Card administration, comprehensive reporting, complex applications, and strategic programme maintenance and optimization. - Deep knowledge of WPP hierarchy setup, MCC controls, advanced card issuance policies, and intricate billing structures, with the ability to interpret and apply these to complex scenarios and guide others. - Proven ability to manage and ensure data accuracy across multiple integrated systems, driving robust data governance and reporting. - Experience with data analysis tools (e.g., advanced Excel, Power BI) for reporting, trend analysis, and performance monitoring. Behavioural Competencies - Exceptional attention to detail with a strong focus on quality assurance, process integrity, and audit readiness. - Excellent communication and presentation skills, capable of influencing diverse stakeholders, negotiating solutions, and delivering clear, concise information to senior management. - Advanced stakeholder management and negotiation skills, fostering strong, collaborative relationships with internal and external partners. - Proven ability to lead and champion change initiatives, guiding teams through process transitions effectively and promoting adoption. - Strategic problem-solver and critical thinker, capable of resolving complex operational and systemic issues, identifying root causes, and implementing sustainable solutions. - Strong leadership and team development skills, including mentoring, coaching, performance management, and conflict resolution. - Robust project management capabilities for programme enhancements, system integrations, and large-scale rollouts. Governance & Compliance - Comprehensive understanding of KYC, complex credit structures, and contracting processes, with the ability to ensure compliance and mitigate operational and financial risks. - In-depth knowledge and application of internal cardholder policies, regulatory requirements, and audit standards, leading compliance efforts for the programme. - Experience in developing, implementing, and monitoring governance frameworks and controls to ensure program integrity. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide. ## About WPP ## Company Overview - **One-liner**: WPP is the world’s largest advertising and marketing services group, helping leading brands navigate change and deliver growth through media, creative, production, and enterprise solutions. - **Entity Type**: Public (LSE: WPP, NYSE: WPP) - **Headquarters**: London, United Kingdom - **Founded**: 1971 (by Sir Martin Sorrell) - **Founders**: Sir Martin Sorrell ## Core Business - **Primary industry**: Advertising, Marketing, Media, Public Relations, Digital Services - **Target customers**: B2B and B2C enterprise clients – global brands, retailers, and government organisations - **Mission or purpose statement**: “Trusted growth partner for the world’s leading brands” – aligning success with clients, people, and partners to deliver transformation and growth. ## Products & Services - **WPP Media**: Media planning, buying, and data-driven audience targeting across all channels. - **WPP Creative**: Brand building, advertising, content creation, and storytelling with AI-enabled personalisation. - **WPP Production**: Next-generation production services using generative AI to accelerate timelines and reduce costs. - **WPP Enterprise Solutions**: Transformative enterprise technology, customer experience, and commerce solutions. - **WPP Open**: Pioneering agentic marketing platform that unifies data, AI agents, and human talent in a single secure workspace for end-to-end marketing planning and execution. ## Market Standing - **Valuation/Market Cap**: ~£10 billion (approx. $12.5 billion) as of mid-2025 (market data from LSE) - **Key Metric**: Annual revenue of £14.8 billion (2024 full year) - **Notable Investors/Partners**: Institutional investors; technology partners include Adobe, Google, Microsoft, and leading AI innovators. - **Growth Signals**: - Launch of WPP Open, an AI-powered agentic platform that securely connects client data for real-time optimisation. - Continued investment in generative AI for production and creative personalisation. - Global headcount of approximately 100,000 employees, with offices in over 100 countries. ## Competitive Advantages - **Scale & Integration**: Only company that combines media, creative, production, and enterprise solutions under one roof, offering seamless end-to-end services. - **WPP Open Platform**: Proprietary AI platform that differentiates by enabling privacy-safe, real-time marketing optimisation across all client touchpoints. - **Deep Tech Partnerships**: Exclusive integrations with Google, Microsoft, Adobe, and AI startups, giving clients access to best‑in‑class innovation. - **Talent & Culture**: Attracts top creative, data, and technology professionals; strong emphasis on internal mobility and cross‑discipline careers. ## Strategic Focus - **AI‑First Transformation**: Embedding AI across all operations via WPP Open to automate routine tasks and elevate creative work. - **Sustainability & Trust**: Embedding sustainability into client solutions and committing to transparency in data use and measurement. - **Simplification**: Becoming simpler to work with – breaking down silos between operating units to deliver integrated outcomes. ## Why Work Here - **Global Opportunities**: Work with iconic brands (e.g., Ford, Unilever, Google, Nestlé) across 100+ countries; careers span media, creative, tech, data, and production. - **AI as a Teammate**: WPP positions AI as a force multiplier, not a replacement – giving employees the chance to focus on high‑value, creative work. - **Culture of Belonging**: Emphasises openness, trust, and diversity; “Belonging isn’t a programme” – building a culture where people feel free to be themselves. - **Growth & Mobility**: Designed for career mobility – move across disciplines, brands, and borders; continuous learning supported. - **Work Environment**: Hybrid/remote arrangements vary by role and location; global campuses in London, New York, and other major cities designed to spark collaboration. - **Perks & Benefits**: Competitive compensation, learning & development programmes, and a commitment to inclusive hiring (including use of AI tools to reduce bias in recruitment). ## Sources 1. [wpp.com - Company Overview](https://www.wpp.com/en/about) 2. [wpp.com - Careers](https://www.wpp.com/en/careers) 3. [wpp.com - Search & Apply](https://www.wpp.com/careers/search-and-apply) 4. 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