---
title: 'Supervisor - Fulfillment (Inbound) at aCommerce'
canonical: 'https://feeny.ai/job/supervisor-fulfillment-inbound-acommerce-bangkok-xvmmdzb22nfm'
type: 'job'
last_seen: '2026-11-04'
---

# Supervisor - Fulfillment (Inbound) at aCommerce

- **Company:** aCommerce
- **Location:** Bangkok, Thailand
- **Posted:** 2023-03-01
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/acommerce/jobs/4810337

## Job description

Job Overview

We are looking for a hands-on Lead/Supervisor to manage inbound operations in our warehouse. This role will be responsible for receiving, checking, and putting away goods, while ensuring inventory accuracy and smooth daily operations. You will lead a team and make sure all inbound activities meet company standards and customer SLAs.

## Key Responsibilities

Inbound Operations

- Supervise daily receiving, checking, and put-away activities
- Ensure all inbound shipments are processed on time and correctly
- Coordinate with transport and relevant teams for smooth inbound flow

Inventory Control

- Ensure stock is accurate in both physical and system (WMS)
- Investigate and resolve any inbound discrepancies
- Support cycle count and stock take activities

## Team Management

- Assist on leading and controlling a team of warehouse staff
- Assign daily tasks and manage manpower based on workload
- Train new staff and monitor team performance

Process Improvement

- Identify issues in inbound process and suggest improvements
- Improve productivity and reduce errors
- Ensure team follows SOP and work standards

System & Coordination

- Update WMS accurately and on time
- Work closely with Outbound, Inventory, and Customer Service teams
- Ensure proper documentation for all inbound activities

Safety

- Ensure team follows safety rules in warehouse
- Maintain clean and safe working environment

## Qualifications

- Bachelor’s degree in Logistics, Supply Chain, or related field
- 3–5 years experience in warehouse / fulfillment operations
- At least 1–2 years experience in a supervisory role
- Thai speaking candidate
- Experience using WMS
- Good leadership and problem-solving skills
- Able to work 6 days a week and in shift (if required)

## About aCommerce

## Company Overview
- **One-liner**: aCommerce is the largest e-commerce enabler in Southeast Asia, providing end-to-end solutions for global brands to manage, market, and fulfill their online sales.
- **Entity Type**: Private (Series D)
- **Headquarters**: Bangkok, Thailand
- **Founded**: 2013
- **Founders**: Paul Srivorakul, Tom Srivorakul, and John Srivorakul

## Core Business
- Primary industry/industries: E-commerce Services (E-commerce Enabler), Supply Chain & Logistics, Digital Marketing, Retail Technology
- Target customers: B2B — primarily global and regional brands (e.g., L’Oréal Group, Adidas, Abbott, Unilever, Nescafe, Samsung, Nestle) looking to sell online in Southeast Asia
- Mission or purpose statement: "Making E-commerce Easy"

## Products & Services
- **E-commerceIQ**: A unified platform providing a 360° view of business operations, including accounting, merchandising, performance marketing, account management, fulfillment and logistics, omnichannel order management, and business intelligence.
- **Warehouse & Order Fulfillment**: Physical storage and shipping services across 8 advanced fulfillment centers in the region.
- **Online Store Development**: Building high-performing, user-friendly online stores tailored to brand needs.
- **E-commerce Marketing**: Targeted digital marketing services to attract and convert customers.
- **Online Brand Management**: Establishing and maintaining consistent brand presence across online channels.
- **Customer Service Solutions**: Fast, reliable support for end customers.
- **Live Stream Solution**: Interactive live shopping capabilities, supported by 20+ live streaming studios across the region.
- **Consultation & Training**: Expert guidance to elevate client e-commerce strategy and team skills.
- **EcommerceIQ Market Insights**: Analytics suite (formerly BrandIQ) providing measurable data and actionable insights for online commerce strategy.
- **AskIQ**: AI-powered tool for natural language competitor queries and data synthesis.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised of **$118.8M** (Series D stage)
- **Notable Investors/Partners**: Ardent Capital (founding investor), Inspire Ventures, NTT DOCOMO Ventures, Sumitomo Corporation Equity Asia Limited, Sinar Mas Indonesia, MDI Ventures (Telkom Indonesia fund), Indies Capital Partners, Blue Sky, Cyberagent Ventures, JL Capital, DKSH
- **Growth Signals**:
    - Raised one of the largest Series A rounds in Southeast Asia ($10.7M)
    - Has achieved group profitability (announced post "aCommerce 2.0" initiative)
    - Operates in 5 countries (Thailand, Indonesia, Singapore, Malaysia, Philippines) with 1,000+ employees
    - Over 33% average month-on-month revenue growth in Indonesia at one point
    - Won Google Global Premier Partner Award for Search Innovation
    - Launched AI innovations including AskIQ, GEO optimization, and smart PDP generation

## Competitive Advantages
- **Scale & Reach**: The largest e-commerce enabler in SE Asia with offices in 5 countries and 8 fulfillment centers, giving unmatched physical infrastructure.
- **Integrated Ecosystem**: Unlike competitors with fragmented tools, aCommerce offers a unified platform (EcommerceIQ) that combines fulfillment, marketing analytics, and AI-powered data synthesis.
- **Deep Regional Expertise**: Over a decade of experience (since 2013) navigating the complex and diverse SE Asian e-commerce landscape.
- **AI-First Innovation**: Actively investing in AI tools for commerce (AskIQ, automated ad creation, shelf intelligence) to provide a competitive edge for clients.
- **Strong Brand Partnerships**: Long-term relationships with global giants like L’Oréal, Adidas, Unilever, Samsung, and Nestle serve as powerful social proof.

## Strategic Focus
- **"aCommerce 2.0" Initiative**: A pivot towards profitability and sustainable growth, which has reportedly been achieved.
- **AI-Powered Intelligent Commerce**: Deep investment in AI to automate and optimize e-commerce operations, from competitor analysis to content generation.
- **Live Commerce Expansion**: Leveraging 20+ live streaming studios to capture the booming live shopping trend in SE Asia.
- **Regional Domination**: Continuing to strengthen its position as the go-to partner for global brands in Southeast Asia.

## Why Work Here
- **E-commerce Career Launchpad**: aCommerce positions itself as a place where employees build a "CAREER in e-commerce," not just a job, with exposure to all facets of the industry in a fast-growing market.
- **Growth & Learning**: Access to leaders and subject matter experts, with opportunities to understand business strategy and direction.
- **Culture & Perks**: Known for investing in employees with solid healthcare, comfortable workspaces, attractive work locations, flexible work arrangements, and free lunch.
- **Scale & Impact**: Opportunity to work with the region's largest e-commerce enabler and top global brands, directly impacting their success.
- **Diversity & Inclusion**: Committed to equal opportunities and a work environment free of discrimination and harassment.
- **Work Policy**: Information on remote/hybrid policy is not explicitly stated, but "flexible work arrangements" are mentioned as a perk.

## Sources
1. [acommerce.asia - About Page](https://www.acommerce.asia/about/)
2. [acommerce.asia - Main Site](https://www.acommerce.asia/)
3. [acommerce.asia - Careers Page](https://www.acommerce.asia/career/)
4. [CB Insights - aCommerce Profile](https://www.cbinsights.com/company/acommerce)
5. [LinkedIn - aCommerce](https://bn.linkedin.com/company/acommerce)

## Other roles at aCommerce

- [Project Manager (Commercial Ops)](https://feeny.ai/job/project-manager-commercial-ops-acommerce-bangkok-4tz2bz22e7z4) — Bangkok, Thailand
- [Business Process Manager - (Marketing Operations)](https://feeny.ai/job/business-process-manager-marketing-operations-acommerce-bangkok-xzbbtgt7r011) — Bangkok, Thailand
- [Specialist - Finance Reconciliation  (6-months CONTRACTUAL)](https://feeny.ai/job/specialist-finance-reconciliation-6-months-contractual-acommerce-taguig-ya1xhhf7zvnz) — Taguig, Philippines
- [Lead - Fufillment (Inbound)](https://feeny.ai/job/lead-fufillment-inbound-acommerce-malaysia-local-s18yjjqrk6ke) — Malaysia-Local
- [Manager - Affiliate Marketing & KOL Management](https://feeny.ai/job/manager-affiliate-marketing-kol-management-acommerce-malaysia-local-de525zjp6d6s) — Malaysia-Local
- [aCommerceTheNextGen [2027]](https://feeny.ai/job/acommercethenextgen-2027-acommerce-bangkok-0h658a7e0aqn) — Bangkok, Thailand / Jakarta, Indonesia / Malaysia-Local / Singapore / Taguig, Philippines
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