--- title: 'Supervisor, Pharmacy Fulfillment Operations | Onsite - Chesterfield at Blink Health' canonical: 'https://feeny.ai/job/supervisor-pharmacy-fulfillment-operations-onsite-chesterfield-blink-health-sv2ymbf8agxj' type: 'job' last_seen: '2026-11-12' --- # Supervisor, Pharmacy Fulfillment Operations | Onsite - Chesterfield at Blink Health - **Company:** Blink Health - **Location:** Chesterfield, MO - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-12 - **Apply:** https://job-boards.greenhouse.io/blinkhealth/jobs/8927489002 ## Job description About BlinkRx: BlinkRx is rebuilding how Americans access life-changing medicines. Today, only one in five prescriptions for new branded therapies are ever filled. The problem isn't the medicine. It's insurance barriers, affordability challenges, fragmented pharmacy experiences, and inadequate support that keep patients from starting and staying on treatment. Our mission is to change that. We built RxOS, the first AI-powered prescription operating system. RxOS connects the largest network of doctors, patients, pharmacies, payers, and pharmaceutical manufacturers, intelligently orchestrating every step to guarantee a seamless prescription journey for every script. Our teams solve complex, high-stakes problems at the intersection of artificial intelligence, healthcare operations, logistics, payments, and regulation. The impact is transformative: BlinkRx more than doubles the rate at which patients take their medications and lowers their out-of-pocket expenses by hundreds of dollars every month. BlinkRx created and leads a rapidly growing $80+ billion category, with exceptional momentum: - Built for scale: Over the past decade, we have invested nearly $1 billion in building the technology and operational platform required to serve patients at scale. - Proven growth and economics: We have grown 100% annually for the past five years, are profitable, and support more than 60 pharmaceutical brands. - Trusted with category-defining programs: Our technology powers a leading pharmaceutical manufacturer’s direct-to-patient platform for its GLP-1 portfolio, providing the infrastructure to expand patient access as demand for these therapies grows. We are a dynamic team of technologists and industry experts seeking to build a generational company that delivers a genuine step change in American health. The Role: As a Pharmacy Fulfillment Operations Lead, you will support and supervise a team of pharmacy fulfillment technicians, helping to manage day-to-day dispensing workflows and queues under the guidance of senior leadership. This role is a strong foundation for developing operational and people management skills in a fast-paced pharmacy environment. We are looking for a motivated, positive and detail-oriented Lead who will assist with onboarding, coaching, and supporting technicians while upholding company policies, performance metrics, and regulatory requirements. What you’ll do: ## Team Management & Development - Support and manage a team of Pharmacy Technicians, helping to ensure quality patient and client care under the direction of senior leadership. - Monitor workload distribution and flag imbalances to ensure efficient daily operations and that basic performance targets are met. - Assist with new hire onboarding, helping technicians  get acquainted with tools, workflows, and team expectations. - Oversees all dock operations, enforcing safety protocols, coordinating inbound and outbound freight flow, and ensuring compliance with company standards to maintain a secure and efficient loading environment. - Provide day-to-day coaching and feedback to technicians, supporting continuous improvement and skill development. - Address underperformance promptly through coaching and improvement plans in partnership with People & Culture and senior leadership when necessary. Operational Excellence - Use available reporting and dashboards to track team performance and surface operational trends to leadership. - Monitor workflow queues throughout the day to ensure tasks are completed accurately and on time. Help maintain adherence to service level agreements (SLAs) and communicate performance barriers  promptly. - Support the implementation of process changes  by reinforcing new procedures with the team and flagging adoption challenges. - Handle escalated patient concerns with professionalism and empathy, seeking guidance from senior leads on complex resolutions. Compliance & Quality Assurance - Ensure team adherence to regulatory requirements and company policies in pharmacy operations. - Review technician work periodically to identify accuracy issues and support quality improvement. - Flag compliance risks or recurring errors to senior leadership for resolution. Collaboration & Communication - Keep the team informed of daily priorities, workflow updates, and policy changes. - Communicate effectively with peers and senior leads to ensure alignment on goals and operational challenges. Leadership & Problem-Solving - Model professionalism, accountability, and a positive attitude for the team. - Address routine escalations and day-to-day issues, escalating complex situations to senior leadership as needed. - Promote a positive work environment that values teamwork, accountability, and employee satisfaction. - Foster continuous growth by developing technicians and supporting their professional development; cultivate a positive, engaging work environment that inspires the team to excel and innovate. What You Need: - Leadership Experience: 2-3 years in an operational or team-support environment; prior supervisory experience a plus. - Educational Background: Associate’s or Bachelor's degree in Healthcare, Business Administration, Supply Chain, or a related field preferred; equivalent work experience considered (minimum high school diploma or GED required). - Industry Knowledge: Some familiarity with pharmacy, healthcare, or fulfillment operations; willingness to learn regulatory requirements and operational complexities. - Operational Excellence: Experience supporting high-volume workflows and a demonstrated ability to stay organized under pressure. - People Skills: Strong interpersonal skills with a genuine desire to coach others and contribute to a positive team culture. - Organizational Skills: Ability  to manage  competing priorities and stay focused in a fast-paced environment. - Data & Technology Fluency: Comfortable using basic data tools and workflow platforms to track tasks and monitor performance. - Analytical Thinking: Attention to detail  and a problem-solving mindset; ability to recognize patterns and surface issues proactively. . - Performance Metrics: Basic familiarity with key performance indicators (KPIs) and an eagerness to learn how to use performance data to improve team outcomes. . - Communication: Clear, professional communicator who can relay information effectively to a team and escalate appropriately. - Regulatory Awareness: General awareness of compliance in healthcare or pharmacy settings is a plus. - Technical Proficiency: Comfortable with standard office software and willing to learn in queue management and workflow platforms. Location/Hours: - Fully onsite role in St. Louis, MO (Chesterfield) Monday - Friday - Requirement for evening and weekend availability #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application. ## About Blink Health ## Company Overview - **One-liner**: Blink Health is a healthcare technology company that builds products to make prescription medications more accessible and affordable for all Americans, primarily through its BlinkRx pharma-to-patient cloud platform and Quick Save discount card. - **Entity Type**: Private (Venture-backed) - **Headquarters**: New York, New York, United States - **Founded**: 2014 - **Founders**: Matthew Chaiken (Co-Founder), Geoff Chaiken (CEO) ## Core Business - **Primary industry/industries**: Healthcare Technology (HealthTech), Digital Pharmacy, Prescription Discount Services - **Target customers**: Patients (B2C), Pharmaceutical companies (B2B), Healthcare providers/physicians - **Mission or purpose statement**: To make prescriptions accessible and affordable to everybody, removing traditional roadblocks within the prescription supply chain to improve health outcomes. ## Products & Services - **[BlinkRx]**: The world's first pharma-to-patient cloud. A digital concierge service for patients prescribed branded medications, offering transparent low prices, free home delivery, and world-class support. It centralizes the process so patients no longer face affordability, paperwork, or inventory issues at the pharmacy. - **[Quick Save]**: A discount prescription card product that helps patients save on medications, likely at local pharmacies. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Annual Revenue of **$40.0M** (latest estimate) | **Total Funding**: **$316.0M** across 6 rounds. - **Notable Investors/Partners**: Key investors include **8VC** (led Series A and Series B), **SuRo Capital** (led a 2020 round). The company has also hired talent from Amazon, Walgreens, CVS Health, and Microsoft. - **Growth Signals**: Headcount grew **33.8% year-over-year** (reaching ~471 employees). The company has a strong presence with offices in the US, India, and Colombia. Job postings are up **45.6% year-over-year**, indicating aggressive expansion. LinkedIn followers grew **92.6% year-over-year**. ## Competitive Advantages - **First-mover in Pharma-to-Patient Cloud**: BlinkRx is a unique, centralized platform that directly connects pharmaceutical companies to patients, solving a fragmented and frustrating experience. - **Massive Addressable Problem**: The company addresses a critical pain point at the intersection of healthcare and personal finance—affordability and access to medication. - **Strong Growth Trajectory**: Rapid headcount and follower growth suggest strong market validation and product-market fit. - **Cross-Industry Talent Pool**: The company attracts talent from top tech (Amazon, Microsoft) and healthcare/pharmacy (CVS, Walgreens) giants, blending engineering, operations, and healthcare expertise. ## Strategic Focus - **Scaling the BlinkRx Platform**: The primary focus is on expanding the reach and capabilities of the pharma-to-patient cloud. - **Operational Excellence**: With recent job postings for roles like "Manager, Operational Excellence," the company is investing in streamlining its pharmacy network, fulfillment, and customer service operations. - **Data & AI**: The recent departure of the VP of Data and AI suggests a possible restructuring or evolution of its data strategy, but the role's existence highlights a focus on leveraging data for better patient outcomes and operational efficiency. ## Why Work Here - **High Impact Work**: The company directly helps people at a vulnerable intersection of health and finances, providing a strong sense of purpose. - **Fast-Growing Environment**: With 33% YoY headcount growth and a startup culture described as "relentlessly learning and constantly curious," employees can expect rapid professional development. The company is described as a "highly collaborative team of builders and operators." - **Hybrid & Remote Options**: The company offers a mix of onsite, hybrid, and remote roles. Specific roles are listed for onsite locations (Chesterfield, MO; Pittsburgh, PA) and hybrid/remote for others (e.g., New York, NY). The Indeed profile notes "work from home" as a benefit. - **Culture**: The company values diversity and is an equal opportunity employer. It promotes a culture of invention and collaboration in an industry resistant to change. - **Notable Perks**: Flexible work schedules. The company has a presence in multiple countries, offering potential for global collaboration. ## Sources 1. [Blink Health Website](https://www.blinkhealth.com/) 2. [Blink Health Careers Page (Greenhouse)](https://job-boards.greenhouse.io/blinkhealth) 3. [LinkedIn Company Profile](https://www.linkedin.com/company/blink-health/life) 4. 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