---
title: 'Supervisor, Pharmacy Operations | Onsite- Pittsburgh at Blink Health'
canonical: 'https://feeny.ai/job/supervisor-pharmacy-operations-onsite-pittsburgh-blink-health-pittsburgh-zc1098tz6997'
type: 'job'
last_seen: '2026-09-10'
---

# Supervisor, Pharmacy Operations | Onsite- Pittsburgh at Blink Health

- **Company:** Blink Health
- **Location:** Pittsburgh, PA
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/blinkhealth/jobs/8601169002

## Job description

Company Overview:

[Blink Health](https://www.blinkhealth.com/)is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

[BlinkRx](https://www.blinkhealth.com/blinkrx)is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

What You'll Do:

## Team Management & Development

- Lead, coach, and mentor a team of Insurance Verification and Patient Outreach Specialists, to ensure the delivery of top-tier care for our patients and clients.
- Coordinate and monitor workload distribution and productivity within and across teams, ensuring efficient operations and that performance metrics are consistently met.
- Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards.
- Oversee the onboarding process, ensuring agents are equipped with necessary tools, knowledge, and resources to succeed.
- Conduct regular performance evaluations, providing constructive feedback and development plans for continuous improvement.
- Address underperformance promptly through coaching, improvement plans, or, when necessary, termination processes.

Operational Excellence

- Leverage data to assess team performance, making informed decisions to enhance efficiency and meet organizational goals.
- Monitor and manage workflow queues to ensure timely and accurate resolution of tasks.
- Set clear performance targets for agents and ensure adherence to service level agreements (SLAs).
- Identify operational challenges and implement innovative, data-driven solutions to optimize team and queue performance and productivity.
- Assist in developing change management plans, coordinate with stakeholders for implementation, and monitor / address resistance to change.
- Deliver exceptional service and patient satisfaction by owning and solving all escalated patient concerns.

Compliance & Quality Assurance

- Ensure adherence to all regulatory requirements and company policies in pharmacy operations.
- Monitor quality standards by conducting audits and reviewing agent work for accuracy and compliance.
- Proactively identify and address any compliance risks or errors in operational processes.

Collaboration & Communication

- Foster open communication within the team to ensure alignment on goals and priorities.
- Communicate updates, changes, and best practices effectively to the team.

Leadership & Problem-Solving

- Serve as a role model for professionalism, accountability, and excellence in operations.
- Address escalations or complex issues promptly and effectively, ensuring satisfactory resolutions.
- Promote a positive work environment that values teamwork, accountability, and employee satisfaction.
- Foster continuous growth by developing specialists and supporting their professional development; cultivate a positive, engaging work environment that inspires the team to excel and innovate.

What You'll Need:

- 5+ years of leadership experience in a data-driven, high-growth environment, with a proven track record of leading large, cross-functional teams.
- Associate’s or Bachelor's degree in Healthcare, Business Administration, Supply Chain, or a related field preferred; equivalent work experience considered (minimum high school diploma or GED required).
- Experience in the pharmacy, healthcare, or medical insurance industry, with an understanding of the regulatory landscape and operational complexities.
- Demonstrated success in overseeing teams and operations, driving initiatives, and delivering results.
- Strong leadership and coaching skills with the ability to motivate and develop teams, foster accountability and elevate team performance.
- Excellent organizational and multitasking abilities to manage competing priorities effectively.
- Expertise in leveraging data and technology to optimize processes, enhance operational efficiency, and drive continuous improvement.
- Proven track record of managing employees and workflow in a high-volume environment.
- Critical thinking and problem-solving abilities, with a keen eye for detail and accuracy in managing complex, dynamic operations. Strong attention to detail with a high degree of accuracy.
- Data-driven mindset with experience in analyzing performance metrics and reporting.
- Exceptional communication and interpersonal skills to foster collaboration and engagement.
- Knowledge of pharmacy regulations, compliance, and operational standards (preferred).
- Proficiency in queue management tools, workflow systems, and office software.

Location/Hours:

- Fully onsite role in Pittsburgh, PA (Robinson Township)
- Monday - Friday 8 hours shift between 8am - 9pm EST and Saturday rotation 9am - 5pm EST

## Benefits

- Medical, dental, and vision coverage starting day 1
- 401k with traditional and roth options
- Paid sick and vacation time
- Holidays off
- 12 weeks of paid parental leave for birthing parents; 4 weeks for non-birthing parents (including adoption and foster placement)
- Short-term and long-term disability coverage at no cost
- Life insurance
- Commuter FSA for pre-tax transit and parking savings; free onsite parking at all pharmacy locations
- Employee Assistance Program (EAP) with counseling, life and wellness coaching, legal/financial advice, and more
- Daily snack and drink stipend at all pharmacy locations

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.

## About Blink Health

## Company Overview
- **One-liner**: Blink Health is a healthcare technology company that builds products to make prescription medications more accessible and affordable for all Americans, primarily through its BlinkRx pharma-to-patient cloud platform and Quick Save discount card.
- **Entity Type**: Private (Venture-backed)
- **Headquarters**: New York, New York, United States
- **Founded**: 2014
- **Founders**: Matthew Chaiken (Co-Founder), Geoff Chaiken (CEO)

## Core Business
- **Primary industry/industries**: Healthcare Technology (HealthTech), Digital Pharmacy, Prescription Discount Services
- **Target customers**: Patients (B2C), Pharmaceutical companies (B2B), Healthcare providers/physicians
- **Mission or purpose statement**: To make prescriptions accessible and affordable to everybody, removing traditional roadblocks within the prescription supply chain to improve health outcomes.

## Products & Services
- **[BlinkRx]**: The world's first pharma-to-patient cloud. A digital concierge service for patients prescribed branded medications, offering transparent low prices, free home delivery, and world-class support. It centralizes the process so patients no longer face affordability, paperwork, or inventory issues at the pharmacy.
- **[Quick Save]**: A discount prescription card product that helps patients save on medications, likely at local pharmacies.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual Revenue of **$40.0M** (latest estimate) | **Total Funding**: **$316.0M** across 6 rounds.
- **Notable Investors/Partners**: Key investors include **8VC** (led Series A and Series B), **SuRo Capital** (led a 2020 round). The company has also hired talent from Amazon, Walgreens, CVS Health, and Microsoft.
- **Growth Signals**: Headcount grew **33.8% year-over-year** (reaching ~471 employees). The company has a strong presence with offices in the US, India, and Colombia. Job postings are up **45.6% year-over-year**, indicating aggressive expansion. LinkedIn followers grew **92.6% year-over-year**.

## Competitive Advantages
- **First-mover in Pharma-to-Patient Cloud**: BlinkRx is a unique, centralized platform that directly connects pharmaceutical companies to patients, solving a fragmented and frustrating experience.
- **Massive Addressable Problem**: The company addresses a critical pain point at the intersection of healthcare and personal finance—affordability and access to medication.
- **Strong Growth Trajectory**: Rapid headcount and follower growth suggest strong market validation and product-market fit.
- **Cross-Industry Talent Pool**: The company attracts talent from top tech (Amazon, Microsoft) and healthcare/pharmacy (CVS, Walgreens) giants, blending engineering, operations, and healthcare expertise.

## Strategic Focus
- **Scaling the BlinkRx Platform**: The primary focus is on expanding the reach and capabilities of the pharma-to-patient cloud.
- **Operational Excellence**: With recent job postings for roles like "Manager, Operational Excellence," the company is investing in streamlining its pharmacy network, fulfillment, and customer service operations.
- **Data & AI**: The recent departure of the VP of Data and AI suggests a possible restructuring or evolution of its data strategy, but the role's existence highlights a focus on leveraging data for better patient outcomes and operational efficiency.

## Why Work Here
- **High Impact Work**: The company directly helps people at a vulnerable intersection of health and finances, providing a strong sense of purpose.
- **Fast-Growing Environment**: With 33% YoY headcount growth and a startup culture described as "relentlessly learning and constantly curious," employees can expect rapid professional development. The company is described as a "highly collaborative team of builders and operators."
- **Hybrid & Remote Options**: The company offers a mix of onsite, hybrid, and remote roles. Specific roles are listed for onsite locations (Chesterfield, MO; Pittsburgh, PA) and hybrid/remote for others (e.g., New York, NY). The Indeed profile notes "work from home" as a benefit.
- **Culture**: The company values diversity and is an equal opportunity employer. It promotes a culture of invention and collaboration in an industry resistant to change.
- **Notable Perks**: Flexible work schedules. The company has a presence in multiple countries, offering potential for global collaboration.

## Sources
1. [Blink Health Website](https://www.blinkhealth.com/)
2. [Blink Health Careers Page (Greenhouse)](https://job-boards.greenhouse.io/blinkhealth)
3. [LinkedIn Company Profile](https://www.linkedin.com/company/blink-health/life)
4. [Indeed Company Page](https://www.indeed.com/cmp/Blink-Health)

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