--- title: 'Supply Chain Analyst at Nclusion' canonical: 'https://feeny.ai/job/supply-chain-analyst-nclusion-palo-alto-fjkbh9g45rdc' type: 'job' last_seen: '2026-09-09' --- # Supply Chain Analyst at Nclusion - **Company:** Nclusion - **Location:** Palo Alto, CA - **Compensation:** $95k–$125k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-05 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.gem.com/nclusion/am9icG9zdDoFI3S0RiXBK_MFAH24zj0E ## Job description ## About the Role As Nclusion scales gaming and lottery operations across the DRC, Haiti, and other emerging markets, our vendor and equipment supply chain has to keep pace — and it doesn't run on standard playbooks. The Supply Chain Analyst - Markets sits inside Supply Chain & Operations and owns the vendor and purchasing engine that keeps our market operations moving: enabling vendors who often don't fit standard US/EU templates, getting POs and equipment orders processed cleanly, and keeping Zip, our intake and orchestration platform, configured for how our in-market teams actually work. This role is ideal for someone who combines hands-on operational discipline with sharp pattern recognition — someone who doesn't just process what lands in the queue, but notices when the same vendor issue, workflow break, or requisition kickback keeps recurring, and raises it with a fix rather than quietly reworking the same problem every week. You'll work daily with vendors, in-market ops contacts, and internal requesters, with finance as a close partner on data and compliance. This role is based in our Palo Alto office. We work together onsite four days out of the week, with one day from home! ## What You’ll Do - Partner with in-market procurement/ops contacts in our local markets to navigate vendor realities that don't map cleanly to standard platform assumptions — informal vendors, unusual entity structures, currency/banking mismatches — and escalate with a recommendation, not just a flag - Own end-to-end vendor onboarding and supplier enablement — collecting, validating, and maintaining documentation (tax forms, banking details, compliance docs), including judgment calls for vendors who don't fit standard templates - Process purchase requisitions and POs for field operations and equipment purchasing, ensuring compliance with company policy and proper documentation throughout - Configure and maintain Zip's intake forms, approval workflows, and vendor data fields, and serve as the first point of contact for internal users navigating the platform - Identify recurring friction points in onboarding, PO processing, or platform workflows and propose fixes rather than working around them - Manage PO-related support, including PO changes, the procurement support mailbox, and resolving PO/payment discrepancies in partnership with Accounts Payable and suppliers - Maintain integration hygiene between Zip and NetSuite, and document system configurations and process changes - Maintain clean, reliable vendor and spend data, and build recurring reports in Zip/NetSuite to give leadership visibility into vendor performance and process health ## What You Bring to the Table - 2+ years of experience in supply chain, procurement operations, vendor management, or purchasing, ideally supporting operational or field-facing teams - Experience supporting operations in emerging or frontier markets, or comparable exposure to non-standard vendor and supply chain environments - Hands-on experience owning a procurement or vendor platform (Zip, Coupa, Ariba, or similar) with minimal onboarding support required - Demonstrated experience processing purchase requisitions/POs and resolving PO-to-invoice discrepancies directly with Accounts Payable - Proven ability to manage high-volume, document-heavy workflows accurately, with sound judgment on when a recurring issue should be escalated rather than repeatedly resolved - Experience with international vendor onboarding (e.g., W-8BEN forms, multi-currency banking setups) strongly preferred - Prior experience working in NetSuite or a comparable ERP system ## Benefits and Perks - 📈 401k with a match! - 🩺 Medical Insurance - 🦷 Dental Insurance - 👓 Vision Insurance - 💸 Competitive compensation & equity – We believe in sharing success. - ✈️ Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days. - 🍽️ In-office lunch, team events & culture ## About Nclusion ## Company Overview - **One-liner**: Nclusion is a financial technology company that provides accessible and affordable financial services to underserved and unbanked populations in the developing world. - **Entity Type**: Private (Unfunded / Bootstrapped) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2011 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Financial Services / Fintech - **Target customers**: B2C, specifically unbanked and underserved individuals in developing economies - **Mission or purpose statement**: To provide traditional financial services to 1.5 billion people worldwide who currently lack access, bridging the gap between traditional banking and the communities that need it most [nclusion.com](https://www.nclusion.com/). ## Products & Services Nclusion aims to provide a suite of traditional financial services tailored for unbanked populations. Based on job postings and company descriptions, key areas of focus include: - **Financial Services Platform**: A technology platform enabling savings, investments, and money transfers for users in developing countries. - **Crypto/Web3 Product**: The company is building crypto and Web3 infrastructure to power its financial inclusion mission, suggesting a focus on blockchain-based solutions for remittances and value transfer [gem.com](https://jobs.gem.com/nclusion). - **International Payment & Remittance Services**: Operations in the Dominican Republic and other markets indicate a focus on cross-border money movement. ## Market Standing - **Valuation/Market Cap**: Not publicly available (unfunded company) - **Key Metric**: Employee count of approximately 91-125 (sources vary), with 13 active job postings as of late 2025/early 2026 [gem.com](https://jobs.gem.com/nclusion). - **Notable Investors/Partners**: None disclosed; the company is self-funded. - **Growth Signals**: - Actively building a new Developer Tooling team from scratch [linkedin.com](https://linkedin.com/company/nclusion-inc). - Hiring across Engineering, Product, Legal, Finance, and People teams in Q3 2026 [linkedin.com](https://linkedin.com/company/nclusion-inc). - Expanding into crypto/Web3 infrastructure, a sign of product evolution. ## Competitive Advantages - **Clear Mission Focus**: A singular, compelling mission to bank the unbanked, which creates strong employee purpose and alignment. - **First-Mover in Niche**: Focuses specifically on a massive, underserved global population (1.5 billion people) rather than competing for saturated developed-market customers. - **Bootstrapped Independence**: Being unfunded (or self-funded) allows the company to focus on long-term impact over short-term investor pressure. - **Distributed Global Workforce**: With employees across 5 countries (US, Dominican Republic, France, Canada, Belgium), the company has built a diverse, international team that understands its target markets [gem.com](https://jobs.gem.com/nclusion). ## Strategic Focus - **Scaling Engineering and Infrastructure**: Notably building a Developer Tooling team to improve internal engineering velocity and processes [linkedin.com](https://linkedin.com/company/nclusion-inc). - **Crypto/Web3 Expansion**: Actively hiring for Senior Software Engineers in Crypto/Web3 Product and Crypto Infrastructure, indicating a strategy to leverage blockchain for low-cost, accessible financial services [builtin.com](https://builtin.com/company/nclusion). - **International Product Expansion**: Hiring a Software Engineer specifically for "International Product Expansion," suggesting new market entries [gem.com](https://jobs.gem.com/nclusion). - **Strengthening Compliance and Legal**: Hiring for Product Counsel and AML Investigations roles, showing a commitment to regulatory compliance as they scale. ## Why Work Here - **Mission-Driven Work**: Employees have the opportunity to work on a product with direct, positive impact on millions of financially excluded people. - **High Ownership Culture**: The company emphasizes that new hires, especially in engineering, will have "real ownership" and the chance to shape how the entire engineering team works [linkedin.com](https://linkedin.com/company/nclusion-inc). - **Hybrid and In-Office Policies**: Offers a mix of in-office (Palo Alto), hybrid, and remote roles, providing flexibility depending on the team and role [builtin.com](https://builtin.com/company/nclusion). - **Strong Technical Focus**: With 33% of the workforce in technical roles, engineers will work in a tech-forward environment using a modern stack including React, TypeScript, Kotlin, Python, Terraform, Solidity, and blockchain technologies [gem.com](https://jobs.gem.com/nclusion). - **Global Team Culture**: Working across 5 countries provides a unique, multicultural environment that is essential for understanding the company's end users. ## Sources 1. [nclusion.com](https://www.nclusion.com/) 2. [gem.com](https://jobs.gem.com/nclusion) 3. [linkedin.com](https://linkedin.com/company/nclusion-inc) 4. [builtin.com](https://builtin.com/company/nclusion) 5. [tracxn.com](https://tracxn.com/d/companies/nclusion/__Vr9GY1CZ_yAD7EQdC9TtpG-rGXAjJLrASiYkICcxGC4) ## Other roles at Nclusion - [Product Operations Manager, Gaming](https://feeny.ai/job/product-operations-manager-gaming-nclusion-palo-alto-jwr1ek8xxf1q) — Palo Alto, CA - [Business Intelligence Analyst, Financial Services](https://feeny.ai/job/business-intelligence-analyst-financial-services-nclusion-palo-alto-mhs0pxsjynxk) — Palo Alto, CA - [Product Operations Manager, Payments](https://feeny.ai/job/product-operations-manager-payments-nclusion-palo-alto-7r3pdabf289p) — Palo Alto, CA - [Product Operations Manager, Wallets](https://feeny.ai/job/product-operations-manager-wallets-nclusion-palo-alto-1dm3jtbba6bm) — Palo Alto, CA - [International Human Resources Business Partner](https://feeny.ai/job/international-human-resources-business-partner-nclusion-united-states-jsdpvfw9nge4) — United States - [Product Manager, Security](https://feeny.ai/job/product-manager-security-nclusion-palo-alto-h8y6zpkhde28) — Palo Alto, CA - [Staff Infrastructure Security Engineer](https://feeny.ai/job/staff-infrastructure-security-engineer-nclusion-palo-alto-n7r6q9vcw0aw) — Palo Alto, CA - [Corporate Finance Manager](https://feeny.ai/job/corporate-finance-manager-nclusion-palo-alto-kxzjk46567vv) — Palo Alto, CA - [Senior Software Engineer, Developer Tooling](https://feeny.ai/job/senior-software-engineer-developer-tooling-nclusion-palo-alto-vwmd5knre47k) — Palo Alto, CA - [Superbuilder, AI Agent Tooling](https://feeny.ai/job/superbuilder-ai-agent-tooling-nclusion-palo-alto-1qgkepavca54) — Palo Alto, CA