---
title: 'Supply Operations Manager at Hyperbolic Labs'
canonical: 'https://feeny.ai/job/supply-operations-manager-hyperbolic-labs-san-francisco-yrda372abz69'
type: 'job'
last_seen: '2026-09-08'
---

# Supply Operations Manager at Hyperbolic Labs

- **Company:** Hyperbolic Labs
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/hyperbolic/35196665-93ca-4fb4-b160-21195f6b2157

## Job description

## WHO WE ARE

Hyperbolic Labs is on a mission to democratize AI by breaking down the barriers to computing power with our Open-Access AI Cloud. By making better use of idle computing resources across the globe, we offer an innovative GPU marketplace and AI inference service that promise affordability and accessibility for all. As pioneers at the intersection of AI and open-source technology, we believe in an open future where AI innovation is limited only by imagination, not by access to resources. We're looking for forward-thinking individuals who share our passion for making AI universally accessible, secure, and affordable. Join us in building a platform that empowers innovators everywhere to turn their visionary AI projects into reality.

## ABOUT THE ROLE

Hyperbolic is looking for a highly organized and detail-oriented Supply Operations Manager to support the day-to-day operations of our growing GPU supply network.

This role will own the operational relationship with our existing infrastructure suppliers, from contract administration and payment reconciliation to recurring supplier check-ins and issue resolution. You will work closely with our Supply, Finance, Legal, Engineering, and Product teams to ensure supplier agreements are accurately executed, invoices are properly reconciled, and operational commitments are consistently tracked and fulfilled.

Beyond execution, you will help design the systems, processes, and sources of truth that allow our supply operations to scale. As our supplier network grows, the structure you build will determine how efficiently we grow with it.

This is a role for someone with exceptional attention to detail. You will be responsible for managing contracts and payments involving significant financial commitments, and small errors can have meaningful operational or financial consequences. The ideal candidate is rigorous, dependable, proactive, and comfortable creating structure in a fast-moving environment.

## WHAT YOU'LL DO

## CONTRACT AND COMMERCIAL OPERATIONS

- Manage the operational lifecycle of supplier contracts, order forms, amendments, renewals, and related documentation.
- Review executed commercial terms against company standards, and ensure key obligations, including pricing, contract dates, payment terms, service-level commitments, notice periods, and termination provisions, are accurately recorded, tracked, and flagged when they deviate from our standards.
- Maintain a centralized and reliable source of truth for all active supplier agreements.
- Coordinate with Legal, Finance, and Supply leadership to ensure contracts are properly reviewed, signed, and implemented.
- Proactively flag upcoming renewals, payment deadlines, notice periods, and contractual risks.

## INVOICE AND PAYMENT RECONCILIATION

- Review supplier invoices against contracted rates, actual capacity delivered, uptime, service credits, and usage data.
- Investigate discrepancies involving billing periods, GPU counts, hourly rates, downtime, credits, deposits, and other charges.
- Identify service credits owed to Hyperbolic under supplier SLAs and ensure they are claimed and recovered.
- Partner with Finance and internal technical teams to validate invoice accuracy before payments are approved.
- Maintain clear reconciliation records and ensure outstanding discrepancies are resolved promptly.
- Track deposits, prepayments, recurring payments, true-ups, credits, and other supplier-related financial obligations.

## SUPPLIER RELATIONSHIP MANAGEMENT

- Own the ongoing operational relationship with existing suppliers.
- Lead biweekly supplier check-ins and prepare clear agendas, updates, action items, and follow-ups.
- Track open issues related to capacity delivery, maintenance, billing, performance, support, and contractual obligations.
- Ensure internal and external owners are aligned on deadlines and next steps.
- Build strong, professional relationships with supplier operations, finance, sales, and technical teams.
- Escalate material risks or unresolved issues to the appropriate internal stakeholders.

## SYSTEMS AND OPERATIONAL COORDINATION

- Coordinate supplier onboarding, capacity handoffs, testing windows, and operational readiness.
- Partner with Engineering to track infrastructure performance, downtime, maintenance, and other issues that may affect billing or supplier commitments.
- Design and maintain repeatable workflows, templates, dashboards, and documentation that make supply operations more scalable and less dependent on any single person.
- Identify gaps in existing processes and proactively implement improvements.
- Provide regular reporting on supplier health, contractual obligations, invoice status, and unresolved risks.

## WHAT WE'RE LOOKING FOR

- 3+ years of experience in operations, business operations, procurement, finance operations, vendor management, or a similar role.
- Exceptional attention to detail and a demonstrated ability to manage complex information without losing accuracy.
- Experience reviewing contracts, invoices, pricing terms, or financial reconciliations.
- A systems mindset: you don't just complete tasks, you build the process so the task runs better next time.
- Strong project-management skills, with the ability to track multiple stakeholders, deadlines, and dependencies simultaneously.
- Excellent written and verbal communication skills.
- Strong judgment and the ability to identify inconsistencies, ask the right questions, and escalate issues appropriately.
- Comfort operating in a fast-paced startup environment where processes are still being developed.
- High level of ownership: you follow issues through to resolution rather than simply handing them off.
- Proficiency with spreadsheets and the ability to work confidently with pricing, usage, and payment data.

## NICE TO HAVE

- Experience working with cloud infrastructure, data centers, GPU providers, neoclouds, or other technical infrastructure suppliers.
- Experience in procurement, accounts payable, contract administration, or vendor operations.
- Familiarity with infrastructure pricing models, including hourly usage, reserved capacity, prepayments, service credits, and revenue-sharing arrangements.
- Experience building operational processes and systems from the ground up.

## WHAT SUCCESS LOOKS LIKE

- Supplier contracts and commercial obligations are accurately documented and consistently tracked, with a single reliable source of truth.
- Invoices are thoroughly reconciled, and billing discrepancies are identified before payments are made.
- Service credits owed to Hyperbolic are identified, claimed, and recovered.
- Supplier check-ins are structured, productive, and followed by clear action items.
- Operational and financial issues are proactively surfaced and resolved.
- Internal teams have a reliable, up-to-date view of supplier relationships, payments, commitments, and risks.
- Hyperbolic's supply operations become more scalable, organized, and predictable as the supplier network grows.

Hyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

## About Hyperbolic Labs

## Company Overview
- **One-liner**: Hyperbolic provides an open-access cloud platform offering affordable, on-demand GPU compute and AI inference services for developers, researchers, and AI teams.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States (also listed as Irvine, California, per CB Insights) [LinkedIn], [CB Insights]
- **Founded**: 2022 [CB Insights]
- **Founders**: Jasper Zhang (CEO) and Yuchen Jin (CTO, departed April 2026) [hyperbolic.ai/about], [LinkedIn]

## Core Business
- **Primary industry/industries**: AI Infrastructure, Cloud Computing, GPU-as-a-Service
- **Target customers**: B2B – AI startups, ML engineers, academic researchers, enterprise AI teams, and individual developers.
- **Mission or purpose statement**: “Build the world's most accessible and comprehensive AI platform, empowering developers with affordable, seamless access to meet all their AI needs in one unified platform.” [hyperbolic.ai/about]

## Products & Services
- **On-Demand GPU Clusters**: Rent H100/H200 GPUs in under one minute with no sales calls or quota limits. Pay-as-you-go, scale up/down as needed. [hyperbolic.ai]
- **Reserved Clusters**: Guaranteed, isolated capacity for long-term workloads at discounted prepaid pricing. Ideal for 24/7 inference or large training jobs. [hyperbolic.ai]
- **Dedicated Endpoints**: Single-tenant GPU instances with private endpoints for high-throughput inference (100K+ tokens/min) and full control. Hourly pricing. [hyperbolic.ai]
- **Serverless Inference API**: OpenAI-compatible API to run models like Llama, Qwen, DeepSeek, SDXL, Flux, etc. Swap base URL and key with minimal code changes. [hyperbolic.ai]
- **AI Consulting Services**: Engineering support for setup, scaling, sharding, and debugging across training, fine-tuning, and inference. [hyperbolic.ai]

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Total Funding**: $19.73M (Series A: $12M in December 2024; Seed: $7M in July 2024; additional earlier rounds) [LinkedIn], [CB Insights]
- **Notable Investors/Partners**: Variant, Polychain Capital, Chapter One, Faction, Bankless Ventures, Blockchain Builders Fund, and 29+ others. [CB Insights]
- **Growth Signals**: 200,000+ builders on the platform; claims 3–10x less expensive than inference competitors; presence in 5 countries (US, Singapore, Vietnam, France, South Korea). [hyperbolic.ai], [LinkedIn]
- **Key Metric**: Total funding $19.73M; no public revenue data.

## Competitive Advantages
- **Cost leadership**: 3–10x cheaper than competing inference providers, with no hidden fees or long-term commitments. [hyperbolic.ai]
- **Zero quota limits**: No artificial caps on GPU usage – provision instantly. [hyperbolic.ai]
- **Unique model support**: Only platform serving Llama-3.1-405B-Base in BF16 (high-precision) and FP8 (ultra-fast inference). Endorsed by Andrej Karpathy. [hyperbolic.ai]
- **Open-access ethos**: Focus on democratizing compute by aggregating underutilized GPUs (consumer-grade and data center), enabling AI development without vendor lock-in. [hyperbolic.ai/about]
- **Speed**: Deploy a cluster in under one minute; pay with credit card or crypto. [hyperbolic.ai]

## Strategic Focus
- **Scalability & automation**: Building the most automated platform to eliminate sales calls and friction. [hyperbolic.ai/about]
- **Open ecosystem**: Partnering with top research labs, institutions, and major AI/ML teams to advance open-source AI and open-access compute. [hyperbolic.ai/about]
- **Expanding model variety**: Continuously adding new state-of-the-art models and inference optimizations. [hyperbolic.ai]

## Why Work Here
- **Culture**: Emphasizes “open access, collaboration, innovation, and automation.” Founding story rooted in removing barriers for developers and researchers. [hyperbolic.ai/about]
- **Team**: Small (17 employees as of mid-2026), with a flat structure and hands-on roles. Engineering-centric (5 technical staff) plus growing GTM and product teams. [LinkedIn]
- **Remote/Hybrid**: HQ in San Francisco; employees across 5 countries – likely offers remote flexibility, though policy not explicitly stated. [LinkedIn]
- **Notable perks**: Work on cutting-edge AI infrastructure; direct impact on product; collaboration with top AI labs; use of latest GPUs (H100/H200). [hyperbolic.ai/about]
- **Caution**: Recent high-profile departures (co-founder/CTO Yuchen Jin, Head of Business Operations, and a founding AI engineer in April 2026) – candidates should investigate stability and leadership continuity. [LinkedIn]

## Sources
1. [Hyperbolic – Official Website](https://www.hyperbolic.ai/)
2. [Hyperbolic – About Page](https://www.hyperbolic.ai/about)
3. [Hyperbolic – LinkedIn Company Page](https://www.linkedin.com/company/hyperbolic-labs)
4. [Hyperbolic Labs – CB Insights Profile](https://www.cbinsights.com/company/hyperbolic-labs)
5. [Hyperbolic – Careers Page (Ashby)](https://jobs.ashbyhq.com/hyperbolic)

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