---
title: 'Support Coach at Pursuit'
canonical: 'https://feeny.ai/job/support-coach-pursuit-long-island-city-1qhsj7ktw967'
type: 'job'
last_seen: '2026-09-24'
---

# Support Coach at Pursuit

- **Company:** Pursuit
- **Location:** Long Island City
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-09-24
- **Apply:** https://job-boards.greenhouse.io/pursuit/jobs/8226642

## Job description

## About Pursuit

Pursuit is a social impact organization building the future of economic mobility in the age of AI.

For over a decade, we've transformed lives through immersive training programs that propel adults from low-income backgrounds — often without college degrees — into high-growth tech careers. Our graduates have already generated nearly $1 billion in lifetime wage gains. We've also pioneered the Pursuit Bond, an innovative outcomes-based financing model that aligns investor returns with long-term economic mobility, allowing us to scale impact in a financially sustainable way.

Now, as AI reshapes every industry, Pursuit is evolving into an AI-native organization. We're training AI-native talent, embedding AI into our operations, and building scalable software to extend our impact. From grassroots partnerships to national policy, we're not just filling jobs — we're rethinking how economic opportunity works at scale.

## About the Role

Pursuit is hiring a Support Coach to drive Builder persistence — making sure the real-life barriers Builders face, from onboarding all the way through job placement, don't stand between them and a career.

A Builder's ability to stay in the program and finish isn't just about their willpower — it's about whether they can afford transportation this week, who's watching their kids during class, whether a health issue derails their momentum, or whether financial hardship makes it hard to keep showing up. It's also about what's happening internally: whether a Builder has started to doubt they belong here, or lost the confidence to keep going. You'll get to know each Builder well enough to see both kinds of barriers coming — practical and personal — and you'll do something about it: connecting them to the right resource or partner, or simply being the steady person in their corner who helps them believe they can finish.

Reporting directly to the COO, you'll also build Pursuit's bench of external partnerships and resources over time, and build the tools that help Builders find and use that support themselves.

## Key Responsibilities

- Own Builder persistence as your core outcome, staying connected to each Builder's situation from onboarding through job placement
- Proactively identify barriers to persistence — financial hardship, transportation, childcare, health, or other life circumstances — through regular check-ins and close attention to early warning signs
- Be a steady, encouraging presence for Builders working through internal barriers — confidence, self-doubt, imposter syndrome — not just practical ones
- Connect Builders directly to the resources and partners that address those barriers, from public benefits and emergency assistance to childcare and transportation support
- Build and continuously expand Pursuit's bench of external partnerships and resources, going out and finding new ones rather than waiting for gaps to surface
- Use AI tools to build lightweight tools that help Builders navigate available resources themselves, not just through you
- Partner closely with Instructors and Career Coaches to flag Builders who need support and coordinate a plan across the team
- Track patterns in the barriers Builders face and bring them back to leadership to inform how Pursuit designs the program

## About You

- 3-5+ years in social work, case management, community health, benefits navigation, or another barrier-focused support role
- Deep knowledge of — or a fast ability to learn — the public benefits, financial assistance, and community resources available to New Yorkers facing economic hardship
- A resourceful problem-solver who doesn't stop at the first no when trying to get a Builder what they need
- Comfortable holding a caseload of Builders at different stages, from onboarding through placement, without losing track of anyone
- A trusted, empathetic presence Builders feel comfortable being honest with about what's actually going on in their lives
- Curious about AI and excited to build tools that make navigating resources easier for Builders and for yourself
- Mission-Driven: You care deeply about equity, tech access, and expanding opportunity for underrepresented communities.

Where You'll Work

Hybrid: Tuesday–Thursday on-site in Long Island City, with a Monday and Friday work-from-anywhere policy.

Salary & Benefits

The expected salary range for this role is $75,000–$80,000 base.

The compensation range above reflects the expectations laid out in this job description; however, we're often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than posted. If that's the case, the updated salary range will be communicated to you as a candidate.

- An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities we serve
- Competitive compensation in base, plus a full benefits package
- 401k match
- Unlimited PTO and an all-Pursuit summer break the last week of August, plus a week-long holiday the last week
- of December
- Hybrid work schedule: Tuesday–Thursday on-site in Long Island City, Monday and Friday work-from-anywhere
- Catered lunches once a week and delicious snacks
- Dedicated time to build in AI and hone your AI skills

Pursuit Values Diversity

Our team has a wide range of backgrounds and experiences, and we value the richness that diversity brings to our organization. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Pursuit is an equal opportunity employer.

## About Pursuit

## Company Overview
- **One-liner**: Pursuit is a social impact organization that transforms lives by training adults from underrepresented communities for high-growth careers in AI and technology, using an innovative outcomes-based financing model.
- **Entity Type**: Private (Nonprofit)
- **Headquarters**: Long Island City, New York, USA
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- Primary industry: Workforce development, technology education, AI training, and employer services.
- Target customers: B2B (employer partners ranging from startups to Fortune 500 companies) and B2C (adult learners, referred to as “Builders,” from low-income and underrepresented backgrounds).
- Mission or purpose statement: “To create transformation” by catalyzing long-term change through community development, a revolutionary training and employment program, an innovative financing model, and sustained career support.

## Products & Services
- **Pursuit AI-Native Program**: Flagship training program that equips Builders with AI skills, professional competencies, and community support to thrive in AI-driven workplaces. Includes career coaching and a sourced job opportunity with partner employers.
- **Employer Partnerships (Pursuit Commit)**: Helps companies hire, retain, and nurture talent from non-traditional backgrounds through on-the-job support, training, and retention services.
- **Pursuit Bond**: An outcomes-based financing model that ties funding to successful long-term career outcomes, leveraging impact investment and capital markets alongside philanthropy.
- **Community Development**: Outreach and programs that introduce AI concepts early, making technology approachable and accessible to excluded communities.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit). The organization is in the early stages of a multi-year campaign with a directional goal of $45 million over three years.
- **Key Metric**: Historically, program participants have experienced a 400%+ jump in income on average, earning a starting salary of approximately $94,000 (up from an average of $18,000 before the program).
- **Notable Investors/Partners**: Employer hiring partners include venture-backed startups and Fortune 500 companies. Specific names not listed in sources, but cited as “best-in-class partners, funders, and employers.”
- **Growth Signals**: Shift to an AI-first curriculum, scaling fundraising to $45M, hybrid work model, and active hiring for senior roles (Director of Individual Giving, Chief of Staff, Account Executive for Job Outcomes).

## Competitive Advantages
- **Outcomes-Based Financing (Pursuit Bond)**: Aligns funding with actual job placement and career success, reducing risk for funders and incentivizing long-term support.
- **Integrated Model**: Combines community development, AI training, employer partnerships, and lifelong career support in a single, compounding system.
- **Proven Income Lift**: 400%+ average income increase and $2M lifetime earnings boost per Builder.
- **AI-Native Focus**: Early mover in preparing non-traditional talent for AI-driven roles, with a curriculum built around AI skills.

## Strategic Focus
- Scaling the AI-Native Program to meet growing demand for AI talent.
- Expanding employer partnerships to secure more job opportunities and improve retention.
- Raising $45 million through a multi-year campaign to fund growth and sustainability.
- Strengthening individual giving and philanthropy to diversify funding sources.

## Why Work Here
- **Mission-Driven Impact**: Employees directly contribute to economic transformation for individuals, families, and communities, tackling systemic inequality.
- **Hybrid Work Culture**: Office in Long Island City with a hybrid approach; includes group lunches, happy hours, and game nights.
- **Benefits**: Premium health, dental, and vision coverage; virtual care and mental health platforms; health club/fitness class memberships; unlimited PTO; flexible parental leave; 401k with robust employer matching; pre-tax commuter benefits; flexible spending accounts.
- **Team & Values**: Diverse, passionate team with backgrounds in workforce development, tech, impact, policy, and operations. Values diversity and inclusion, equal opportunity employer.
- **Growth Opportunities**: Active hiring for senior leadership roles (Chief of Staff, Director of Individual Giving) and operational roles (Account Executive for Job Outcomes), signaling organizational expansion.

## Sources
1. [Pursuit Careers](https://www.pursuit.org/careers)
2. [Pursuit Homepage](https://www.pursuit.org/)
3. [Pursuit Our Approach](https://www.pursuit.org/our-approach)
4. [Pursuit Our Team](https://www.pursuit.org/our-team)
5. [Built In NYC](https://www.builtinnyc.com/company/pursuit)

## Other roles at Pursuit

- [Data & AI Systems Manager](https://feeny.ai/job/data-ai-systems-manager-pursuit-long-island-city-ba4rpmr7xwsb) — Long Island City
- [Vice President of People](https://feeny.ai/job/vice-president-of-people-pursuit-new-york-q8p1x0qvadz3) — New York, NY
- [Senior Manager, Strategic Partnerships](https://feeny.ai/job/senior-manager-strategic-partnerships-pursuit-new-york-3rnrc79c96gp) — New York, NY
- [Community Development & Partnership Associate](https://feeny.ai/job/community-development-partnership-associate-pursuit-new-york-3ev9xswyfznv) — New York, NY
- [Career Coach](https://feeny.ai/job/career-coach-pursuit-new-york-5krvc6chdn9j) — New York, NY
- [Community Development & Recruitment Associate](https://feeny.ai/job/community-development-recruitment-associate-pursuit-new-york-kvjf4pm7fvrs) — New York, NY
- [Founding Account Executive, Job Placements](https://feeny.ai/job/founding-account-executive-job-placements-pursuit-new-york-gw8h2vw0ydbg) — New York, NY
- [Strategy & Operations Associate](https://feeny.ai/job/strategy-operations-associate-pursuit-new-york-3010hbjfvqsh) — New York, NY
- [Instructor & Program Manager](https://feeny.ai/job/instructor-program-manager-pursuit-new-york-zwpvbb1xrg06) — New York, NY