---
title: 'Support Developer at Wellfit Technologies'
canonical: 'https://feeny.ai/job/support-developer-wellfit-technologies-irving-2r00dsg37zdr'
type: 'job'
last_seen: '2026-09-10'
---

# Support Developer at Wellfit Technologies

- **Company:** Wellfit Technologies
- **Location:** Irving, TX
- **Compensation:** $105k–$120k
- **Work type:** hybrid
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/wellfit/8c4a24de-4d03-4b41-afcf-972608e0cc1f

## Job description

Wellfit is the dental industry’s fintech solution! A healthcare fintech company that enhances experiences between patients, providers, employers and payors. Wellfit provides access to treatment and care of all by removing financial barriers.

About the Role: The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit’s products. This role involves close collaboration with the Support Architect and cross-functional teams, including DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause analysis, and minor code enhancements to improve system functionality. This role is essential for maintaining uptime, addressing technical debt, and supporting customer-facing platforms.

Key Responsibilities:

- Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency.
- Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues.
- Develop, test, and implement bug fixes, patches, and minor feature enhancements.
- Write scripts and automation tools to streamline support processes and improve response times.
- Support continuous improvement efforts by identifying recurring issues and developing long-term solutions.
- Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance.
- Participate in post-mortem investigations and create documentation of incidents and solutions for future reference.
- Provide regular reports on support ticket trends and resolution metrics to the Support Architect.
- Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards.
- Maintain a strong understanding of Wellfit’s tech stack, including .NET and cloud services (Azure).
- Contribute to the documentation of systems, processes, and troubleshooting guides for the broader support and engineering teams.

Required Skills and Qualifications:

- Bachelor's degree in computer science, engineering, or a related field.
- 3+ years of experience in software development, IT support, or a similar role.
- Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell).
- Experience with cloud platforms, especially Azure.
- Strong understanding of RESTful APIs and microservices architecture.
- Ability to troubleshoot complex system issues across the stack (application, database, infrastructure).
- Strong problem-solving skills and a solution-oriented mindset.
- Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.

Preferred:

- Experience with Jira for ticketing and issue tracking.
- Familiarity with automation tools and CI/CD pipelines.
- Familiarity with Grafana.
- Knowledge of payment systems or fintech applications is a plus.
- Prior experience in customer-facing support roles.

Why Wellfit?

- Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.
- Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.
- Comprehensive Benefits: Full medical, dental, vision, and generous PTO.
- Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.
- Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.

## About Wellfit Technologies

## Company Overview
- **One-liner**: Wellfit Technologies provides an integrated technology platform that simplifies patient financing, dental plans, and payment processing for dental practices.
- **Entity Type**: Private (Funding not publicly disclosed)
- **Headquarters**: Irving, Texas, USA (with an office in Mission Viejo, California)
- **Founded**: 2018
- **Founders**: Not publicly listed; CEO is Fulton Collins

## Core Business
- **Primary Industry**: Healthcare technology / Dental fintech
- **Target Customers**: B2B – dental practices and providers (over 900 practices served)
- **Mission**: “Simplify operations, offer better payment options, and improve case acceptance and profitability for providers.”

## Products & Services
- **Financing Marketplace**: A platform that approves up to 100% of patients for dental treatment financing, integrated directly into practice management systems.
- **Dental Plans**: Customizable patient membership plans to increase case acceptance and recurring revenue.
- **Payment Processing**: Transparent, cost-effective payment solutions that streamline billing and reduce administrative overhead.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue of ~$10M (as of 2026); over $2B in payments processed; 355,000+ dental plans sold
- **Notable Investors/Partners**: No public funding rounds listed; key partnerships include integration with major practice management systems.
- **Growth Signals**: Acquired Launch Loyalty in May 2025; 88 employees with monthly headcount growth of +0.8%; 5 active job postings; expanding engineering team (e.g., DevOps, Platform Reliability roles).

## Competitive Advantages
- **Integrated all-in-one platform**: Replaces multiple point solutions with a single system that handles financing, plans, and payments.
- **High approval rates**: Claims to approve up to 100% of patients, removing financial barriers to treatment.
- **Seamless integration**: Works directly with existing practice management software, minimizing disruption for providers.
- **Established traction**: Over 900 practices, $2B+ in payments, and 355,000+ plans sold.

## Strategic Focus
- **Product expansion**: Continued development of the Wellfit Connect platform and integration capabilities.
- **Growth through acquisition**: Recent acquisition of Launch Loyalty signals a strategy to broaden service offerings.
- **Scaling engineering**: Active hiring for senior roles (Software Architect, DevOps, Support Developer) indicates investment in platform reliability and scalability.

## Why Work Here
- **Culture**: Core values include “Be Bold,” “Move Fast,” “Be Passionate,” “Team Collaboration,” “Have Integrity,” “Have Fun.”
- **Work model**: Hybrid – roles in Irving, TX and Mission Viejo, CA; the company offers a remote work program.
- **Engineering culture**: Modern tech stack (Azure, Python, Angular, Flask, Django, Kubernetes, Prometheus, Grafana) and emphasis on reliability and microservices.
- **Perks & development**: Job training and talent development programs; collaborative environment with a focus on impacting patient care.
- **Growth opportunity**: 88 employees (68% in US) with a lean structure; opportunity to shape platform as company scales.

## Sources
1. [wellfit.com - About Us](https://wellfit.com/about-us/)
2. [linkedin.com - Wellfit Technologies](https://linkedin.com/company/wellfit-tech)
3. [builtin.com - Wellfit Technologies Careers](https://builtin.com/company/wellfit-technologies)
4. [jobs.lever.co - Wellfit Careers](https://jobs.lever.co/wellfit)
5. [wellfit.com - Home](https://wellfit.com/home/)

## Other roles at Wellfit Technologies

- [Director, Financial Planning & Analysis (FP&A)](https://feeny.ai/job/director-financial-planning-analysis-fp-a-wellfit-technologies-irving-xe7f737e3z06) — Irving, TX
- [Director of Commercial Success](https://feeny.ai/job/director-of-commercial-success-wellfit-technologies-irving-ce2dmkaws889) — Irving, TX
- [DevOps Engineer, Azure](https://feeny.ai/job/devops-engineer-azure-wellfit-technologies-irving-g72nb25ty39x) — Irving, TX
- [Platform Reliability Engineer, Azure](https://feeny.ai/job/platform-reliability-engineer-azure-wellfit-technologies-irving-f4ncectcfdn6) — Irving, TX