---
title: 'Support Engineer (Korean Speaker) at AppsFlyer'
canonical: 'https://feeny.ai/job/support-engineer-korean-speaker-appsflyer-bangkok-ap0hpqe4szty'
type: 'job'
last_seen: '2026-10-28'
---

# Support Engineer (Korean Speaker) at AppsFlyer

- **Company:** AppsFlyer
- **Location:** Bangkok, Thailand
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-28
- **Apply:** https://careers.appsflyer.com/jobs/position/8908247002?gh_jid=8908247002

## Job description

Do you enjoy solving complex technical problems?

At AppsFlyer, the Support Team is a critical part of AppsFlyer’s business. As a customer-obsessed company, our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience. Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success. In addition, the entire team is a crucial component of the feedback loop, working closely with the Engineering team to fix bugs, help the product evolve and help update our knowledge base articles. The role is highly collaborative and demands someone who can work across departments.

What you’ll do:

- Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication -
- Work with the  Customer's App development team to troubleshoot any SDK implementation issues
- Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues
- Enrich our client Knowledge Base with relevant technical information.
- Create and lead support improvement processes across the company.

What you have:

- Korean native speaker, advanced proficiency in English, both written and spoken.
- Passion for Superior Client Experience, people person, adaptive to multi cultural environments
- 3+ years of experience in technical customer support and superior communication skills for complicated issues.
- Logical thinking. Action-oriented with strong organizational, analytical and problem-solving skills
- Highly adaptable, fast learner, inquisitive
- Multitasking with clear understanding of priority, and ability to work independently

Bonus Points:

- Web / mobile marketing and digital advertising experience
- Ability to integrate, test, and troubleshoot mobile SDKs
- Background in web/ Mobile development or QA
- Experienced in LLM and AI Agent
- Being referred by an AppsFlyer team member

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

[“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”](https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/) Oren Kaniel, CEO

## About AppsFlyer

## Company Overview
- **One-liner**: AppsFlyer provides a privacy-first, AI-powered Modern Marketing Cloud for unified measurement, data collaboration, and marketing analytics across mobile, web, CTV, and desktop.
- **Entity Type**: Private (Series D+; raised $1B in June 2026 at a $2.7B valuation)
- **Headquarters**: San Francisco, California, United States (also global HQ in Herzliya, Israel)
- **Founded**: 2011
- **Founders**: Oren Kaniel (CEO) and Reshef Mann (CTO)

## Core Business
- Primary industry: Marketing technology (MarTech) – mobile attribution, measurement, analytics, data collaboration
- Target customers: B2B – brands, marketers, app developers, and agencies of all sizes (startups to global enterprises)
- Mission: “Deliver AI-powered, privacy-first measurement technologies that turn data into growth opportunities.”

## Products & Services
- **Measurement Suite**: Omnichannel attribution and analytics to measure marketing performance across mobile, web, CTV, and desktop (SaaS).
- **Deep Linking Suite**: Tools for personalized user experiences and seamless cross-platform engagement (SaaS).
- **Data Collaboration Suite**: Privacy-safe data clean room and collaboration platform for secure data sharing with partners (SaaS).
- **Agentic AI Suite**: Autonomous, AI-driven workflows for user acquisition, retention, and marketing optimization (SaaS).

## Market Standing
- **Valuation**: $2.7 billion (as of June 2026)
- **Key Metric**: Total funding raised – over $1.2B (Series A $7.1M, B $20M, C $56M, D $210M in 2020, plus $1B round in 2026)
- **Notable Investors/Partners**: General Atlantic, Google, Meta, Unity, Moloco, Pitango Venture Capital, Qumra Capital, Goldman Sachs, Deutsche Telekom Capital Partners
- **Growth Signals**: 
  - Evolved from mobile attribution to “Modern Marketing Cloud” (Nov 2025)
  - Acquired Devtodev (gaming analytics) and oolo (AI user acquisition) in 2023
  - 15,000+ brands, 100,000+ active apps, 190+ countries reached
  - ~1,600 employees across 20+ offices globally (2026)

## Competitive Advantages
- **Privacy-first architecture**: Built for a world of rising privacy regulations; data clean room and consent-based measurement are core differentiators.
- **Industry standard for mobile attribution**: Recognized as the leading MMP (Mobile Measurement Partner) for over a decade.
- **AI-native platform**: Agentic AI Suite and automated workflows give marketers a competitive edge in efficiency and insight.
- **Global scale and partner ecosystem**: Integrates with Apple, Google, Meta, Amazon, AWS, and 8,000+ technology partners.

## Strategic Focus
- **AI and automation**: Deepening AI capabilities to enable autonomous marketing decisions.
- **Omnichannel expansion**: Moving beyond mobile to unify measurement across CTV, desktop, and offline.
- **Privacy-safe data collaboration**: Growing the Data Collaboration Suite to help brands and partners share insights without compromising privacy.
- **Continued global expansion**: Leveraging 20+ offices to serve local markets and enterprise clients.

## Why Work Here
- **Culture**: Described as “approachable professionals, passionate, flexible, and always learning” – encourages curiosity, experimentation, and learning from mistakes. [appsflyer.com](https://www.appsflyer.com/company/about/)
- **Stock options**: Every employee receives a stock option package. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Global mobility**: Global Employee Exchange Program (GEEP) lets employees spend a month in another office. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Perks**: Private health insurance, complimentary fitness classes, environmental sustainability support, flexible work arrangements. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Work model**: Mix of remote, hybrid, and in-office roles depending on location and team (e.g., some roles listed as “Remote”, others “In-Office”). [builtin.com](https://builtin.com/company/appsflyer)
- **Engineering culture**: Mission-critical platform; emphasis on data accuracy, privacy, and AI innovation. Teams are global and collaborative.

## Sources
1. [appsflyer.com](https://www.appsflyer.com/company/about/)
2. [careers.appsflyer.com](https://careers.appsflyer.com/)
3. [wikipedia.org](https://en.wikipedia.org/wiki/AppsFlyer)
4. [builtin.com](https://builtin.com/company/appsflyer)
5. [linkedin.com](https://www.linkedin.com/company/appsflyerhq)

## Other roles at AppsFlyer

- [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-appsflyer-kyiv-zsmxrdwtgset) — Kyiv, Ukraine
- [Industry lead E-Commerce](https://feeny.ai/job/industry-lead-e-commerce-appsflyer-london-d54yd7hcg9w0) — London, United Kingdom
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-appsflyer-london-fztw5rq6ya3b) — London, United Kingdom
- [Support Engineer (Bangkok Based)](https://feeny.ai/job/support-engineer-bangkok-based-appsflyer-seoul-c1wn16xxcnak) — Seoul, South Korea
- [Enterprise Customer Success Manager- Russian Speaker](https://feeny.ai/job/enterprise-customer-success-manager-russian-speaker-appsflyer-warsaw-sxyc602svw8x) — Warsaw, Poland
- [Bookkeeper - 2942](https://feeny.ai/job/bookkeeper-2942-appsflyer-herzliya-k8d930dtdnca) — Herzliya, Israel
- [Senior Backend Software Engineer - 2943](https://feeny.ai/job/senior-backend-software-engineer-2943-appsflyer-herzliya-13gqyyktg74e) — Herzliya, Israel
- [Senior Support Engineer](https://feeny.ai/job/senior-support-engineer-appsflyer-warsaw-1bb9xn8ag2vg) — Warsaw, Poland
- [Backend Software Engineer- 2938](https://feeny.ai/job/backend-software-engineer-2938-appsflyer-herzliya-asyg8d5we04v) — Herzliya, Israel
- [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-appsflyer-herzliya-nsy8ebk7y5n8) — Herzliya, Israel