---
title: 'Support Engineer at Sonar'
canonical: 'https://feeny.ai/job/support-engineer-sonar-geneva-7yw9357003xq'
type: 'job'
last_seen: '2026-10-25'
---

# Support Engineer at Sonar

- **Company:** Sonar
- **Location:** Geneva, Switzerland
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-10-25
- **Apply:** https://jobs.lever.co/sonarsource/0104318d-b772-4696-aa3f-e41e3a5be35e

## Job description

Who is Sonar? Sonar enables organizations to ship agentic code with confidence. Code creation is abundant, but confidence is scarce. Our core platform, SonarQube, verifies over 750 billion lines of code every day, delivering agentic verification and governance for all code. Trusted by more than 7 million developers and 75% of the Fortune 100, including teams at Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company, Sonar enables organizations to reduce outages, improve security, and lower the cost and risk of agentic software development.

Founded in Geneva and now headquartered in Austin, Texas, Sonar has a global team working across offices and hubs, including Silicon Valley, London, Bochum, Barcelona, Singapore, Tokyo, and the Washington, D.C. area. At Sonar, we’re enabling enterprises to build agentic software factories that can move quickly while maintaining the control, consistency and evidence required to ship with confidence.

Position description To sustain the growth of our customer portfolio and to extend our services offering, we are looking for a Support Engineer. On top of joining a fast-growing and innovative company, you will have the opportunity to assist our customers around the world in deploying/using our solutions and adopting software engineering best practices as a whole. As a Support Engineer, you will contribute to Sonar products adoption and integration. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also investigate and solve customer issues in a timely manner. In Sonar, you will represent the customer voice in product discussions.

## What you will do

- Help customers integrate our solutions across their development pipeline. It means helping with the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (identity provider, database, etc.).

- Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation and managing customer relationships all along the way.

- Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers.

- Work with the rest of the team to listen, challenge, and refine customers feedback to feed discussions with product teams and shape product evolutions.

- Have a voice in enhancing the way we work.

## Experience and qualifications

- Software engineering best practices, with at least 3-5 years of experience in supporting, or maintaining and delivering high-quality software.

- 2+ years experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). More than acronyms, these are the tools that our customers use and that our products integrate with.

- Demonstrated curiosity and practical experience using AI tools in development, troubleshooting or workflow optimization

- ​​Working knowledge of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure

- Investigation skills to understand problems in their context and the ability to reproduce these scenarios.

- Team player, receiving and giving feedback as well as sharing knowledge.

- Can-do attitude: challenging status quo, leading and contributing to key improvements and innovations.

- Excellent English, verbal/written communication skills

In-office culture We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays, Tuesdays, and Thursdays — create the collaboration rhythm that makes a hub office worth having. Candidates need to be genuinely based in the location the role is posted  — if that's not where you are today, we're happy to support relocation for the right person.

We value diversity, equity, and inclusion At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need any accommodation, please reach out to us at hiring@sonarsource.com. All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date. Applications that are submitted through agencies or third party recruiters will not be considered.

## About Sonar

## Company Overview
- **One-liner**: Sonar provides a platform for automated code review that helps developers deliver high-quality, secure software by analyzing code they write, AI-generated code, and third-party code.
- **Entity Type**: Private (Series B, $412M raised in 2022 at a $4.7B valuation)
- **Headquarters**: Vernier, Geneva, Switzerland (also major offices in Austin, London, Singapore, and others)
- **Founded**: 2008
- **Founders**: Freddy Mallet, Simon Brandhof, Olivier Gaudin

## Core Business
- Primary industry: Software Development, Code Quality & Security (SAST)
- Target customers: B2B, developers, and enterprises (7M+ developers, 21,000+ enterprise customers globally)
- Mission: "Transparency and continuous improvement to support our community and make tomorrow's innovations possible."

## Products & Services
- **SonarQube (Self-Hosted)**: The flagship on-premises platform for continuous code quality and security inspection, supporting multiple languages and integrating into CI/CD pipelines.
- **SonarQube Cloud (SaaS)**: A cloud-based version of the SonarQube platform, free for open-source projects and paid for private projects.
- **Sonar Analyzers**: Language-specific rules and analysis engines that detect bugs, vulnerabilities, and code smells.

## Market Standing
- **Valuation/Market Cap**: $4.7 billion (as of April 2022 Series B round)
- **Key Metric**: Annual revenue of ~$289M (latest fiscal year); Total funding of $457M (across two rounds)
- **Notable Investors/Partners**: Insight Partners (lead in 2016), Advent International and General Catalyst (lead in 2022). Customers include Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford.
- **Growth Signals**: 726 employees (+24.1% YoY); analyzes 750+ billion lines of code daily; acquired Tidelift (Dec 2024) and AutoCodeRover (Feb 2025); driving toward $1B revenue.

## Competitive Advantages
- Trusted verification layer for AI-generated code, providing deterministic, repeatable, and actionable results at scale.
- Open-source roots and 17+ years of industry leadership in automated code review.
- Integrated code quality and security (SAST) in a single platform, reducing technical debt and complexity.

## Strategic Focus
- Expanding go-to-market globally to reach $1B in revenue.
- Deepening capabilities for AI code verification and securing the AI coding era.
- Growing the platform through acquisitions (Tidelift for package management, AutoCodeRover for AI-powered code remediation).

## Why Work Here
- **Culture**: Highly committed to each other, customers, and the open-source community; values positivity, dedication, empathy, and passion.
- **Work Model**: Hybrid – flexibility to work from home two days a week (Wednesdays and Fridays). Offices in 10 locations across 4 continents.
- **Benefits** (varies by country): Generous PTO (25–28 days + seniority days), 401K match (US), healthcare premium coverage (90% employee, 60% dependents in US), pension contributions (Switzerland/UK), commuting subsidies (public transport, parking, cycling).
- **Interview Process**: 4 stages – Recruiter Interview, Hiring Manager Interview, Peer/Technical Interview, Cross-Functional Interview.
- **Engineering Culture**: Builders behind a platform used by millions; focus on quality, security, and innovation.

## Sources
1. [sonarsource.com](https://www.sonarsource.com/company/about/) – About page
2. [sonarsource.com](https://www.sonarsource.com/company/careers/) – Careers page with benefits and history
3. [linkedin.com](https://linkedin.com/company/sonarsource) – Company LinkedIn profile (employees, revenue, funding, acquisitions)
4. [jobs.lever.co](https://jobs.lever.co/sonarsource) – Open positions (Lever careers page)

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