---
title: 'Support Engineer at T1 Energy'
canonical: 'https://feeny.ai/job/support-engineer-t1-energy-waterbury-s9efmfwy08d2'
type: 'job'
last_seen: '2026-10-26'
---

# Support Engineer at T1 Energy

- **Company:** [T1 Energy](https://feeny.ai/companies/t1-energy)
- **Location:** Waterbury, VT
- **Employment:** full-time
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-26
- **Apply:** https://jobs.ashbyhq.com/t1energy/f9c6ede1-a717-4005-acec-1a19261bcb21

## Job description

T1 Energy is bringing solar manufacturing back to the U.S. by building a domestic solar supply chain. Our mission is to invigorate America with scalable, reliable, and low-cost energy. Our fully operational 5GW solar module facility in Wilmer, Texas, can manufacture more than 20,000 modules every 24 hours. By the time you finish reading this paragraph, we will have produced two solar panels that will power American homes and fuel domestic AI. We're focused on building advanced American manufacturing and we're passionate about engineering a better future filled with abundant energy. The Support Engineer is part of the Network Operations Team that monitors and ensures uptime of KORE’s Energy Storage Systems and Battery Products. The Support Engineer is a key contributor to the Customer Support Process and works with cross functional Engineering teams to support optimized performance, control and automation aspects of the systems.

This role requires problem solving and troubleshooting of complex issues including coordination and delivery of Customer Support. This position also contributes to Process Improvement and Documentation. The ideal candidate will possess a desire to ensure optimal operation of Energy Storage Systems and is ideally suited to an individual with Customer Support experience and an understanding of Electrical and Controls Engineering.

Essential Functions and Responsibilities

- Resolution of Escalated Customer Support Issues
- Management of Support Tickets
- Support Process Improvement
- Review of Historical Data Trends
- Automation of Monitoring and Issue Tracking
- Coordination across Multiple Departments
- Identification of Root Cause Troubles
- Analysis of Large Data Sets
- Documentation and Review
- Usage and Training of System HMIs

## Qualifications

The ideal candidate will possess the following knowledge, skills, and abilities:

- Experience with operation of Energy Storage Systems across multiple Engineering disciplines
- Ability to respond quickly to ensure the best Customer Experience
- Ability to read and understand blueprints, drawings, and schematics.
- Proficiency in processing historical data to identify root cause.
- Use of Linux-based operating systems.
- Familiarity with MySQL and other databases.
- Experience with Cloud Computing.
- Communication and Networking protocols, including TCP/IP, Modbus, and CANbus.
- Familiarity with office productivity software, including MS Word, Excel & PowerPoint.
- Team player with a desire and willingness to learn. The T1 Way We move fast, expect accountability, and treat people with respect. We also have a no-jerks policy: we don't tolerate big egos, bad behavior or "that's not my job attitude". Be sharp, be honest, be human. If you can hold the line and have a sense of humor, you'll fit right in. T1 Energy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of any legally protected characteristics.

## About T1 Energy

## Company Overview
- **One-liner**: T1 Energy manufactures advanced solar modules and is building an integrated U.S. solar and battery supply chain for utility-scale energy customers.
- **Entity Type**: Public (NYSE: TE)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 2020 (as FREYR Battery); rebranded to T1 Energy in February 2025
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Solar photovoltaic (PV) module manufacturing, solar cell production, battery energy storage, and data center infrastructure.
- **Target customers**: Utility-scale solar developers and independent power producers (B2B).
- **Mission statement**: “Advancing the energy shift from Austin, Texas” by building domestic solar & battery supply chains to deliver scalable, reliable, and low-cost energy.

## Products & Services
- **G1_Dallas Solar Modules**: High-efficiency PERC and TOPCon PV solar modules produced at a 5 GW nameplate facility in Wilmer, Texas. Type: Manufactured hardware.
- **G2_Austin Solar Cells**: Under-construction 2.1 GW phase of TOPCon solar cell fab in Milam County, Texas, expected to begin production by end of 2026. Type: Manufactured components.
- **Battery Energy Storage Solutions (BESS)**: Entered via the acquisition of KORE Power (announced May 2026), targeting data center and grid-scale storage markets. Type: Integrated hardware + systems.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources (publicly traded; current market cap available on NYSE).
- **Key Metric**: Q1 2026 Net Sales of $683.3 million; Q1 2026 Adjusted EBITDA of $9.1 million.
- **Notable Investors/Partners**: Corning, Hemlock Semiconductor, Nextpower, Treaty Oak, Trina Solar (technology licensing and commercial support).
- **Growth Signals**: Workforce of 1,200 in Texas; 5 GW module production already at nameplate; construction of first U.S. solar cell fab underway; entry into battery storage and data center infrastructure via KORE Power acquisition (May 2026).

## Competitive Advantages
- Only U.S. company capable of delivering both P-type and N-type solar module technologies at scale with high domestic content.
- Vertically integrated supply chain (modules → cells → storage) designed to qualify customers for the domestic content adder under Section 48E ITCs of the OBBBA.
- Advanced manufacturing facility (G1_Dallas) described as one of the most technologically advanced PV module plants globally, operating above nameplate capacity.

## Strategic Focus
- Complete vertical integration by ramping G2_Austin solar cell production.
- Expand into battery energy storage and data center infrastructure to capture surging power demand.
- Build a cash flow powerhouse through long-term off-take contracts and domestic content premiums.

## Why Work Here
- Culture centered on building American energy independence and advanced manufacturing.
- Headquarters in Austin, Texas, with manufacturing operations in Wilmer and Milam County.
- Rapid growth trajectory: 1,200 employees and scaling; roles likely span engineering, manufacturing, supply chain, and corporate functions.
- Remote/hybrid policy: Not specified; on-site presence expected at manufacturing and HQ locations.
- Notable perks: Not detailed in provided sources, but emphasis on mission-driven work and cutting-edge solar technology.

## Sources
1. [T1 Energy Website](https://t1energy.com/)
2. [T1 Energy Careers Page](https://jobs.ashbyhq.com/t1energy)
3. [T1 Energy Form 10-K (filed 03/31/2026)](https://ir.t1energy.com/static-files/e604c805-4f7e-4263-bc52-b466734b0606)
4. [T1 Energy Investor Relations](https://ir.t1energy.com/investor-relations)
5. [About T1 Energy](https://t1energy.com/company/)

## Other roles at T1 Energy

- [Executive Administrator](https://feeny.ai/job/executive-administrator-t1-energy-dallas-6h7j7jhv3yq6) — Dallas, TX
- [Inventory Clerk](https://feeny.ai/job/inventory-clerk-t1-energy-dallas-de1hns1e9rp0) — Dallas, TX
- [Forklift Operator](https://feeny.ai/job/forklift-operator-t1-energy-dallas-jmhrh9hbpb1q) — Dallas, TX
- [Logistics Coordinator - Finished Goods](https://feeny.ai/job/logistics-coordinator-finished-goods-t1-energy-dallas-06fp2k2pft3m) — Dallas, TX
- [Senior Manager, G1 Manufacturing Maintenance](https://feeny.ai/job/senior-manager-g1-manufacturing-maintenance-t1-energy-dallas-eg61492k73mv) — Dallas, TX
- [Manager, Production](https://feeny.ai/job/manager-production-t1-energy-rockdale-q0sfqryzgjx3) — Rockdale, TX
- [Senior Diffusion Process Engineer](https://feeny.ai/job/senior-diffusion-process-engineer-t1-energy-rockdale-jdvapqway2yf) — Rockdale, TX
- [Senior Deposition Process Engineer](https://feeny.ai/job/senior-deposition-process-engineer-t1-energy-rockdale-99dsy8nk0ad4) — Rockdale, TX
- [Staff Metrology Engineer](https://feeny.ai/job/staff-metrology-engineer-t1-energy-rockdale-2knqzvm56k47) — Rockdale, TX
- [Senior Process Engineer, Wet Etch](https://feeny.ai/job/senior-process-engineer-wet-etch-t1-energy-rockdale-vy1vw3e8s8xa) — Rockdale, TX