---
title: 'Support Generalist at Core One'
canonical: 'https://feeny.ai/job/support-generalist-core-one-mclean-pxrhj3x7sg4e'
type: 'job'
last_seen: '2026-09-11'
---

# Support Generalist at Core One

- **Company:** Core One
- **Location:** Mclean, VA
- **Posted:** 2024-09-18
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/coreone/jobs/7645132002

## Job description

THIS POSITION REQUIRES A CURRENT TS/SCI with Polygraph clearances.

Core One seeks an experienced Support Generalist to support the US Government in the Northern Virginia area.  The candidate will be responsible for providing support expertise to customers across the Agency to satisfy moderately-complex to complex specialized customer requirements in all areas of support. This role will build and maintain relationships with colleagues in other U.S. Government agencies (OGA) and internal and external commercial service providers

## PRIMARY RESPONSIBILITIES

Resolving Customer Issues

- Provide assistance and instruction to customers on matters related to the area of assignment as well as processes that are cross-functional disciplines.
- Adhere to established methods, regulations, and procedures to perform support functions.
- Establish and maintain effective working relationships across the Sponsor’s organization and IC.
- With Sponsor direction resolve complex problems with creative application of standard procedures and leverage other resources as necessary to satisfy customer requirements.
- Prioritize and process high volumes of unique, sensitive material with discretion.
- Interpret or seek interpretation of policy and regulation on behalf of customers.
- Develop and facilitate training and briefings to customers on assigned work unit’s area of expertise; provide one-on-on briefings to customers as needed.
- Establish effective working relationships with key customers and service providers with Sponsor staff direction.

Providing Specialized Support

- Work from established SOPs as well with with contract and staff team members to critically think through solutions for non-routine cases or customer issues.
- Work with Other Governmental Agencies (OGAs) to develop considerable knowledge of regulations, policies, processes, procedures, technology, tools, resources, and culture to become a SME to execute specialized activities in the Sponsor’s security-focused enviornment.
- Process various forms and authorization memos in support of dynamic requirements for Sponsor and OGA customers.
- Demonstrate considerable initiative by anticipating customer support requirements and taking action to resolve complex issues within the assigned work unit’s specialized service.
- Deconflict information on documents with database information.

## REQUIRED SKILLS

- Ability to focus on detail and apply excellent organizational skills to taskings.
- Ability to manipulate and analyze large volumes of data to identify  trends and make recommendations on processes.
- Ability to apply critical thinking skills to resolve moderate to complex issues with minimum guidance and assistance from more experienced contractor or staff team members
- Ability to develop and provide subject matter expertise in assigned support discipline(s)
- Demonstrated ability to provide clear, concise and transparent communications in both written and oral format.
- Effective customer service skills demonstrated by a readiness/willingness to offer assistance and instruction to customers on matters of the assigned work unit’s specialized service
- A minimum of 4 years of progressively responsible administrative or customer support experience
- Preferred: At least two (2) years of the four (4) years total experience supporting the Sponsor.
- High School Diploma or GED
- Preferred: Bachelors’ degree

Salary Range: $100,000 - $125,000

The pay range reflected above is a general guideline for this position and labor category and is not a guarantee of a specific salary or offer. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.

## About Core One

Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges.  In order to achieve our mission, Core One values people first and is comprised of outstanding professionals from the national security community.  Because Core One is committed to seeking top talent, we offer competitive compensation and benefits packages. In addition, Core One is a team-oriented, dynamic and growing company that values exceptional performance.

Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

## __PRESENT__PRESENT

## __PRESENT

## About Core One

## Company Overview
- **One-liner**: Core One delivers analytical, operational, and technical solutions to the most complex national security challenges facing the U.S. government.
- **Entity Type**: Private (revenue-funded, no disclosed funding rounds)
- **Headquarters**: Sterling, Virginia, USA
- **Founded**: 2013
- **Founders**: Patrick Moniz (CEO & Co‑founder), Joseph Koo (President & Co‑founder)

## Core Business
- **Primary industries**: Defense, national security, intelligence, space manufacturing
- **Target customers**: U.S. government agencies (DoD, Intelligence Community, Special Operations)
- **Mission/purpose**: “Deliver solutions that anticipate and address the most complex challenges facing the U.S. national security community,” helping clients “secure enduring strategic dominance.”

## Products & Services
- **Mission Integration**: Fuses intelligence and defense expertise to craft solutions across blurred mission boundaries.
- **Intelligence Analysis**: Enables the intelligence community to produce actionable intelligence for threat mitigation.
- **Defense Programs**: Partners with the Department of Defense to deliver capabilities that deter aggression and ensure global stability.
- **Operational Support**: Provides advisory to the highest levels of the U.S. national security and defense apparatus.
- **Training & Logistics**: Designs and conducts over 5,000 exercises, red cells, and test environments; runs advanced special operations training courses.
- **Strategic Services**: Advisory, planning, and synchronization support for strategic initiatives.
- **Custom Technical Solutions**: Builds and scales secure, scalable technical solutions (30+ unique solutions delivered).
- **All-Source Analysis, Cyber Security, Data Science, DevOps, Cloud Architecture**: Various technical service lines deployed across 117 locations worldwide.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Annual Revenue**: ~$27M (as of ~2025, per LinkedIn data)
- **Headcount**: 107 employees (37% year‑over‑year growth, +50 people)
- **Notable Investors/Partners**: No external investors disclosed. Key government partners include USSOCOM, DoD, and Intelligence Community agencies. Board member Mac Curtis joined in June 2025.
- **Growth Signals**:
  - Awarded USSOCOM J59 Futures Planning and Synchronization Prime Contract (Jan 2025)
  - Awarded IC Division contract in Northern Virginia expanding software, data, and DevOps capabilities (Feb 2025)
  - Acquired Calhoun International (Dec 2024) and Global Research Analytics (Feb 2023)
  - Active job postings: 86 (monthly +21%, quarterly +19%, yearly +51%)

## Competitive Advantages
- **Mission focus**: Deep specialization in U.S. national security with a singular focus on government partners.
- **Discretion & trust**: Operates with “utmost discretion” to maintain operational security – a cornerstone of long‑term partner relationships.
- **Integrated intelligence‑defense capability**: Bridges intelligence and defense communities, offering seamless support across mission sets.
- **Proven scale**: Has rapidly established and scaled operations at 117 CONUS/OCONUS locations.
- **Talent pipeline**: Attracts experienced professionals from top defense contractors (e.g., Amentum, PAE, SAIC, GDIT).

## Strategic Focus
- Continue geographic and capability expansion through strategic acquisitions and prime contract wins.
- Grow technical services (software, data, DevOps, cloud) to complement traditional intelligence and operational support.
- Deepen relationships with USSOCOM, IC, and DoD by delivering integrated, forward‑leaning solutions.
- Maintain elite training and exercise capabilities to simulate modern threat environments.

## Why Work Here
- **Meaningful work**: Employees support critical national security missions that protect the country, with a culture of “relentless dedication.”
- **Culture**: Collegial, principled, and mission‑first; described as “highly effective team” that values adaptability, discretion, and integrity.
- **Benefits**:
  - Competitive, market‑based compensation and performance bonuses
  - 6% 401(k) company match, vested immediately
  - Health, dental, vision insurance (individual & family)
  - Paid time off, 11 paid federal holidays, parental leave (paid for new parents)
  - Flexible Spending Accounts (medical and child‑care, tax‑free)
  - Life & disability insurance at no cost
  - Training and certification reimbursements
- **Career growth**: Individual development plans; roles span Intelligence Analysis, Operations, Corporate, Application Development, Training & Logistics.
- **Locations**: Sterling, VA (HQ) and sites across the U.S. and overseas (Philippines). Many roles require TS/SCI clearance and may involve travel.
- **Work environment**: Hybrid/office based on mission needs; emphasis on collaboration and focused teamwork.

## Sources
1. [Core One – About](https://www.coreone.com/company)
2. [Core One – Careers](https://www.coreone.com/careers)
3. [Core One – Homepage](https://www.coreone.com/)
4. [Core One – Job Board (Greenhouse)](http://job-boards.greenhouse.io/coreone)
5. [Core One – LinkedIn](https://www.linkedin.com/company/coreone)

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- [Sensitive Activities Planner](https://feeny.ai/job/sensitive-activities-planner-core-one-tampa-hq4dwbnszz6c) — Tampa, FL
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