--- title: 'SVP, Global Delivery at VML/WPPEnterprise Solutions' canonical: 'https://feeny.ai/job/svp-global-delivery-vml-wppenterprise-solutions-chicago-qh2g0d1z7f51' type: 'job' last_seen: '2026-10-14' --- # SVP, Global Delivery at VML/WPPEnterprise Solutions - **Company:** VML/WPPEnterprise Solutions - **Location:** Chicago, IL / Kansas City, MO / New York, NY - **Compensation:** $125k–$295k - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/vmlenterprisesolutions/jobs/8885342002 ## Job description ## Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience. ## WPP ENTERPRISE SOLUTIONS SVP, Global Delivery Reports to Global Chief Delivery Officer (CDO) Function Global Delivery, WPP Enterprise Solutions (ES) Scope Global Delivery Network (GDN), hub economics, resourcing, and routing across farshore and nearshore hubs Travel Approximately 25%, primarily to hub locations and regional leadership meetings ## Role Purpose This role oversees the mechanics of the network: the commercial logic that makes hubs viable (cost-plus pricing, margin consistency, cost-to-serve targets) and the operational systems that route work to the right place (capacity visibility, the resourcing watchtower, casting standards applied jointly with pillar leads). It's a role for someone who can move fluidly between a commercial conversation with Finance, a delivery conversation with a hub lead, and a process conversation about how work actually gets scoped, staffed, and delivered across a global network. The role carries direct accountability for data and delivery success across the GDN, including close, ongoing work with the Finance and Commercial teams to keep hub economics, budgets, and routing logic consistent as funding and market structures evolve. ## Key Responsibilities Hub Economics and Commercial Model - Own cost-plus pricing logic and cost-to-serve targets across all hubs, keeping economics consistent from one hub to the next rather than negotiated case by case. - Partner with Finance and the commercial team on margin tracking, pricing structures, and the commercial packaging of delivery offerings. - Flag margin risk transparently when commercial terms and delivery cost assumptions drift apart, before it becomes a Finance surprise. Budget and Funding Alignment - Own delivery's side of budget and funding cycles, ensuring changes to funding and market structures are reflected accurately in hub cost-to-serve and routing decisions. - Partner closely with the Finance and Commercial teams as the delivery-side counterpart on budget planning and hub economics. - Maintain continuity of delivery data and reporting through budget and funding transitions, so nothing is lost or misattributed as structures shift. Resourcing and Global Routing - Own the resourcing watchtower from a commercial and financial standpoint: the economics behind capacity, cost-to-serve, and routing decisions across all hubs, and the performance of the watchtower as a function. - Act as the internal stakeholder accountable for the watchtower's performance, while cross-functional team member serves as its face to most markets, running the day-to-day routing recommendations regional and market decisionmakers see. - Build and maintain visibility into hub capacity, skill coverage, and utilization, so routing decisions are based on real data rather than habit or convenience. - Apply casting standards jointly with pillar leads, ensuring routing reflects best fit rather than a default to whichever market or hub is most familiar. - Retain clarity that the watchtower informs routing decisions; regional and market leads retain final decision authority. Delivery Operations and Methodology - Set and maintain delivery process and project methodology standards used consistently across hubs, so a scoped piece of work is staffed and executed the same way regardless of which hub picks it up. - Work with hub leads on operational execution: onboarding, capacity planning, and closing structural gaps in how hubs run day to day. - Support bid and proposal work that depends on delivery capacity or hub staffing commitments, translating commercial asks into realistic delivery plans. - Own data and delivery success as an accountable outcome across the GDN, ensuring delivery data (fulfillment, capacity, margin, routing) is accurate and trusted enough to support day-to-day decisions. What Success Looks Like - Budget and funding transitions land smoothly, with no disruption to hub economics or routing continuity. - Hub economics are consistent, transparent, and defensible to Finance across every hub in the network. - Routing decisions are fast, data-driven, and trusted by regional and market leads. - Delivery methodology is consistent enough that clients and internal stakeholders get a predictableexperience regardless of which hub is delivering the work. - Margin risk and capacity gaps are surfaced early, not discovered after the fact. - Data and delivery success are owned end to end, with a clear, accountable owner rather than shared or ambiguous responsibility. Candidate Profile This role suits someone who has operated at the intersection of commercial strategy, delivery execution, and process design, ideally in a large-scale, matrixed services environment. A background in management consulting, or at a large consulting house, is a strong signal for this role, given the need to move between commercial framing, operational detail, and executive-level communication. Prior technical or platform experience is a plus, particularly for candidates who have led AI-enabled or data-driven delivery models but is not a substitute for the core commercial and delivery operations experience this role requires. - Strong track record in commercial or delivery strategy roles, with direct exposure to pricing, margin, and cost-to-serve models. - Experience designing or running project and process methodology across distributed or global delivery - Comfort operating across onshore, nearshore, and offshore delivery models, including staffing and capacity planning at scale. - Consulting background, particularly at a major consulting firm, is a plus given the demands of executive stakeholder management and structured problem-solving. - Technical fluency, including AI/ML-enabled delivery or platform experience, is a plus but not required. - Clear, direct communicator, comfortable presenting commercial and operational trade-offs to senior executives. - Comfortable working through budget and funding transitions in motion and owning delivery's side of them quickly. Working Relationships Direct report to Global CDO Regular partners Hub leads across farshore and nearshore locations, Finance and Commercial teams, regional delivery leads, pillar leads, Delivery Operations lead, resourcing watchtower market-facing lead Governance forums Global Delivery Council, hub governance reviews, resourcing watchtower operating cadence The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click [WPP Benefits](https://mybenefits.wpp.com/public/welcome)for more details. _ $125,000—$295,000 USD ## About WPP WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit [WPP.com](http://wpp.com/). WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our [Recruitment Privacy Policy](https://www.vml.com/recruitment-privacy-policy). California residents should read our [California Recruitment Privacy Notice](https://www.vml.com/california-recruitment-privacy-notice). This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. ## About VML/WPPEnterprise Solutions ## Company Overview - **One-liner**: VML Enterprise Solutions is the technology and data consulting arm of global creative agency VML, delivering digital transformation, customer experience, commerce, and AI-driven solutions for the world’s largest brands. - **Entity Type**: Division of VML, a subsidiary of WPP plc (NYSE: WPP, LSE: WPP). WPP is publicly traded. - **Headquarters**: London, United Kingdom - **Founded**: 2023 (formed as a unified unit within VML, inheriting legacy from Wunderman Thompson Commerce and VMLY&R) - **Founders**: Not applicable (organizational unit); leadership includes Global CEO Jeff Geheb (Enterprise Solutions) and UK CEO Joe Petyan. ## Core Business - **Industries**: IT Services and IT Consulting, Digital Transformation, Customer Experience (CX), Commerce, Marketing Technology, AI - **Target customers**: Large enterprise and multinational B2C and B2B brands across retail, CPG, automotive, financial services, and technology - **Mission**: *“We are driven by technology, but inspired by people – customers, clients, partners and colleagues.”* Focus on closing the gap between AI ambition and AI readiness. ## Products & Services For each major offering: - **Technology Transformation**: Modernizing legacy systems, implementing AI-driven operating models, and migrating platforms (e.g., Adobe Experience Cloud) to unlock new capabilities. - **Customer Experience (CX)**: End-to-end CX design and implementation, including CRM, loyalty solutions, personalization at scale, and digital product innovation. - **Commerce**: Omnichannel retail and B2B commerce experiences across DTC, marketplace, and B2B channels; powered by Adobe Commerce, Shopify, and Salesforce. - **Consulting**: Strategy, innovation, analytics, and marketing effectiveness measurement to drive business impact. - **Data & AI**: Advanced analytics, data clean rooms, AI-mediated recommendation, and scaled automation. ## Market Standing - **Valuation/Market Cap**: Not publicly available for the division. Parent WPP’s market cap is approximately £8–9 billion (as of mid-2025). VML itself is a top global agency network. - **Key Metric**: Total headcount of **10,000+ experts** across 40+ global offices (vml.com). Active job postings as of mid-2025: 201, with year-over-year posting growth of **+428.9%** (LinkedIn). - **Notable Clients**: The Coca-Cola Company, Ford, Mars, Nestlé, Unilever, Sainsbury’s, KFC, Microsoft (Xbox Design Lab), United Rentals. - **Notable Partners**: Adobe, Salesforce, Google, Microsoft, Braze, Shopify, MACH Alliance (over 50 technology vendor partnerships). - **Growth Signals**: Rapid hiring surge (+428.9% YoY); new AI-focused whitepapers (“Share of Decision”, “Mastering Modernization”); expansion of Enterprise Solutions as a distinct operating unit under VML; recent CEO appointments (Joe Petyan as UK CEO in 2025). ## Competitive Advantages - **Scale & Integration**: Combines deep creative capabilities of VML (award-winning global agency) with dedicated technology and data teams, allowing clients to move from strategy to execution under one roof. - **Platform Ecosystems**: Long‑standing, certified partnerships with the largest enterprise platforms (Adobe, Salesforce, Shopify, Google, Microsoft) enable best‑in‑class delivery. - **Proven Track Record**: Delivered “world’s largest grocery eCommerce replatform” (Sainsbury’s) and transformed customer experiences for Ford across Europe. - **AI‑First Focus**: Actively publishing frameworks and whitepapers on AI readiness, LLM integration, and data clean rooms – positioning as a thought leader in enterprise AI. ## Strategic Focus - Scaling AI‑driven transformation and automation for enterprise clients. - Deepening omnichannel commerce capabilities (B2B, DTC, marketplace). - Expanding consulting and CX services alongside technology delivery. - Building out global delivery centers (India, Poland, Portugal, Hungary, US) to increase cost‑effective capacity. - Investing in talent acquisition – especially in engineering, data, and AI roles – reflected in the surge of job postings. ## Why Work Here - **Culture**: Emphasizes transformation of both client businesses and employee careers. Described as supportive, inclusive, and committed to personal growth. “[We] cherish unique perspectives” (vml.com/es-emea-careers). - **Learning & Development**: Ongoing targeted learning, development opportunities, and a graduate programme for early‑career talent. - **Work Policy**: Not explicitly stated, but offices exist across 40+ locations (London, New York, Bengaluru, Warsaw, Lisbon, etc.) with flexible/remote practices common in agency/consulting environments. - **Notable Perks**: Work with iconic global brands (Coca-Cola, Ford, Microsoft); access to cutting‑edge technology stacks; high growth trajectory with increasing headcount and project demand. - **Engineering Culture**: Strong focus on modern engineering (cloud, AI, headless commerce, MACH architecture) and cross‑functional collaboration between designers, engineers, and strategists. ## Sources 1. [vml.com – Enterprise Solutions](https://www.vml.com/expertise/enterprise-solutions) 2. [vml.com – Enterprise Solutions EMEA Careers](https://www.vml.com/es-emea-careers) 3. [LinkedIn – VML Enterprise Solutions](https://www.linkedin.com/company/vml-enterprise-solutions) 4. 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