--- title: 'System Administration Consultant at MeridianLink' canonical: 'https://feeny.ai/job/system-administration-consultant-meridianlink-united-states-bbmwthd7p1zb' type: 'job' last_seen: '2026-09-05' --- # System Administration Consultant at MeridianLink - **Company:** MeridianLink - **Location:** United States - **Compensation:** $70k–$90k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/meridianlink/3da8f45c-aa70-4949-8734-ba3db089bb8f ## Job description The System Administration Consultant delivers implementation and ongoing managed services, education on best practices, and other billable professional offerings to new and existing customers within the defined scope of the Admin Pro services. The role partners with customers to configure MeridianLink products, provide consultative guidance on system configuration and process design, and ensure solutions align with established business workflows and operational objectives. This position supports Admin Pro customers through ongoing system administration, advisory engagement, and relationship management. The consultant identifies optimization opportunities, gathers and translates business requirements, and applies established tools and methodologies to deliver consistent, high‑quality outcomes. The role independently performs work of moderate complexity while collaborating with senior consultants on higher‑complexity initiatives. ## Key Responsibilities - Maintain a working knowledge of MeridianLink licensed software to support customer education on best practices and effective system usage. - Configure and administer MeridianLink licensed software for new and existing customers, including ongoing managed services for Admin Pro clients. - Conduct system reviews to identify optimization and efficiency opportunities and recommend solutions aligned with best practices and defined service scope. - Lead advisory sessions and customer interviews to assess workflows, document pain points, and provide consultative recommendations. - Elicit, document, and validate business, core mapping, third‑party integration, and API requirements to support customer configurations and updates. - Manage ongoing relationships with Admin Pro customers, including dashboard management, proactive communication, and regular customer meetings. - Translate customer requirements into system updates while adhering to established service level agreement standards, delivery standards, and methodologies. - Organize and prioritize work to maximize productivity, resource utilization, and on‑time delivery across multiple concurrent initiatives. - Utilize department‑developed tools and standards to produce client deliverables and present results and recommendations using a consultative approach. - Identify potential risks and issues early, support timely resolution, and communicate relevant product feedback and improvement opportunities. - Contribute to internal knowledge sharing, process improvement, and service innovation initiatives. - Collaborate with internal and external stakeholders to support project execution, manage expectations, and deliver a high level of proactive and responsive client service. Qualifications: Knowledge, Skills, and Abilities This position independently performs work of moderate complexity and impact while supporting senior consultants and management on more complex initiatives. The role applies established policies, procedures, and professional judgment to address a variety of customer and project scenarios. - Ability to determine appropriate courses of action within defined guidelines and adapt processes as needed. - Ability to exercise judgment within established procedures and practices to resolve moderately complex issues. - Ability to build and maintain productive internal and external working relationships. - Bachelor’s degree or equivalent relevant work experience. - 2–4 years of experience with loan origination or account origination systems. - Proficiency with Microsoft applications and tools. - Strong organizational skills with the ability to manage multiple priorities simultaneously. - Collaborative, adaptable, and service‑oriented approach. - Effective presentation skills, including comfort presenting to remote audiences. - Strong verbal and written communication skills. - Knowledge of customer service principles and best practices. ## About MeridianLink ## Company Overview - **One-liner**: MeridianLink provides a digital lending platform that connects account opening, loan origination, mortgages, HELOCs, credit cards, and more for community financial institutions. - **Entity Type**: Public (ticker not explicitly listed in provided materials – widely known as NYSE: MLNK) - **Headquarters**: Not explicitly stated in the provided sources (remote-first company operating across the US) - **Founded**: 1998 - **Founders**: Not publicly available in the provided materials ## Core Business - **Primary industry**: Financial technology (digital lending software) - **Target customers**: Community banks, credit unions, independent mortgage banks (IMBs), consumer reporting agencies – primarily B2B and enterprise - **Mission**: “To accelerate and simplify workflows while helping community financial institutions grow, scale, and serve their consumers and communities.” - **Vision**: “To be the trusted technology platform that enables community financial institutions to thrive by delivering smarter, connected financial experiences and powering better outcomes for all.” ## Products & Services - **Consumer Lending Software**: SaaS platform for personal loans, credit cards, and unsecured loan origination with built-in compliance and AI-driven insights. - **Mortgage Lending Software**: Digital mortgage origination and HELOC solutions designed to close loans faster and grow lending volume. - **Digital Account Opening**: Fully digital account opening and new deposit account creation. - **Indirect Lending Software**: Tools to simplify loan servicing and expand lending opportunities, particularly for auto loans. - **Analytics & AI**: Data-driven insights and intelligent automation to help institutions uncover opportunities and reduce risk. ## Market Standing - **Valuation/Market Cap**: Not provided in the available sources. - **Key Metric**: Platform processed over 16M+ unsecured loan applications, 8M+ home loan applications, 5M+ new accounts, and 1M+ auto loan applications (as stated on the website). - **Notable Investors/Partners**: Not explicitly mentioned (platform described as “the industry’s most robust partner network”). - **Growth Signals**: 5M+ new accounts handled in the past year; continuous innovation with AI and automation; fully remote company scaling its team. ## Competitive Advantages - **Largest connected platform**: Backed by 25+ years of industry expertise and a broad partner marketplace. - **Built-in compliance**: Compliance embedded into the platform, enabling faster, trusted lending. - **Human-centric approach**: Focus on helping community institutions maintain personal relationships while adopting modern digital capabilities. - **AI and data-driven**: Using AI and data to turn insight into action without adding complexity. ## Strategic Focus - **Continuous innovation**: Future-ready technology that evolves with consumer and workforce expectations. - **Intelligent automation**: Smarter workflows to reduce friction and increase efficiency for lenders. - **Expanding ecosystem**: Growing the partner network and integrating more data and AI capabilities. - **Remote-first culture**: Operating as a fully remote company to attract talent across the US. ## Why Work Here - **Fully remote**: MeridianLink is a remote-first company with a strong emphasis on connection through virtual team activities. - **Collaborative culture**: Open, collaborative work environment where every idea is valued; leadership is approachable and accessible. - **Continuous learning**: Job-specific training, monthly soft-skill sessions, leadership classes, and a comprehensive online learning system. - **Community impact**: Paid volunteer day off; company-sponsored community service projects. - **Perks**: Casual dress code, celebrations of holidays and milestones, programs supporting financial, physical, and mental health. - **Engineering culture**: Technical roles may include live coding exercises; emphasis on curiosity, problem-solving, and career growth. ## Sources 1. [meridianlink.com](https://www.meridianlink.com/) 2. [meridianlink.com/careers](https://www.meridianlink.com/careers/) 3. [meridianlink.com/who-we-are](https://www.meridianlink.com/who-we-are/) 4. [meridianlink.com/about-meridianlink](https://www.meridianlink.com/about-meridianlink/) 5. 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