---
title: 'System Implementation and Training Specialist at Custom Computer Specialists'
canonical: 'https://feeny.ai/job/system-implementation-and-training-specialist-custom-computer-specialists-7k4e12qa6v8b'
type: 'job'
last_seen: '2026-11-03'
---

# System Implementation and Training Specialist at Custom Computer Specialists

- **Company:** Custom Computer Specialists
- **Location:** Philadelphia, PA
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-11-03
- **Apply:** https://job-boards.greenhouse.io/customcomputerspecialists/jobs/4457899009

## Job description

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

The Systems Implementation and Training Specialists design, align, and facilitate professional learning opportunities for personnel throughout the School District of Philadelphia (SDP).

Work involves formulating and implementing plans to meet the short-term and long-term technology needs of the district.  Work additionally involves determining training and personnel development needs for users across the district.

Provides high-quality professional growth opportunities that will enhance professionals’ operational effectiveness as it pertains to the use of technology.

Work Schedule

The standard work schedule for this position is 8:00 AM to 5:00 PM. The person will be onsite 3 days a week and work remotely 2 days a week.

Salary: $70,000 - $80,000

What You’ll Do:

- Designs and facilitate professional learning and development sessions and courses on a variety of topics to support the use of new systems.
- conduct training sessions across all positions and levels in the School District.
- Thoughtfully create customized professional learning modules.
- Creates curricula and customized learning plans for District personnel.
- Partners with other School District Offices to ensure the intentional, proactive, and responsive design of professional learning opportunities.
- Leads content programming and logistics for large-scale training.
- Develop plans for measuring the impact of professional learning; creates tools for collecting data; analyzes that data to evolve professional learning and support programmatic decision making.
- Works with external partners and vendors to support the development and continuous improvement of training and professional development.
- Supports District initiatives and key priorities.

What You’ll Bring:

- Master’s degree from an accredited college or university in training, education, administration or a related field.
- Five years of full-time, paid, professional training experience which have included leading and designing professional learning for adults.

OR

Any equivalent combination of training and experience is determined to be acceptable.

- Adult learning theories, techniques, and training models.
- Group processes and organizational planning.
- Training methods, principles and practices.
- Exemplary performance evaluations from rating officers.
- Asynchronous learning and various on-line platforms preferred.
- Inform and design the scope and sequence of training.
- Align training initiatives with the district’s mission and Action Plan.
- Analyze issues and shift priorities in a fast-paced environment.
- Support adult learning and training strategies.
- Plan, organize, and direct training.
- Work collaboratively.
- Communicate effectively, both orally and in writing.
- Establish and maintain effective working relationships.

#IND

#zr

CCS Offers:

- Competitive salaries
- Comprehensive benefits including:
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program

Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.

## About Custom Computer Specialists

## Company Overview
- **One-liner**: Custom Computer Specialists (CCS) is a premier IT solutions and managed services provider delivering cybersecurity, cloud, networking, and technology consulting to mid-market and enterprise clients across the U.S.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Hauppauge, New York, USA
- **Founded**: 1979
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Managed IT Services, Cybersecurity, Cloud Infrastructure, Technology Consulting, Unified Communications.
- **Target customers**: B2B, primarily serving K-12 education, higher education, healthcare, life sciences, defense contractors, government agencies, nonprofits, and professional services firms.
- **Mission or purpose statement**: "To serve as the trusted partner-of-choice for both our clients and partners by delivering compelling value and building relationships that last." [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)

## Products & Services
- **Managed IT Services**: Fully managed proactive technology and security support, including help desk, onsite support, and network monitoring.
- **Managed Security (MSSP)**: SOC 2 Certified cybersecurity services including threat detection, incident response, and compliance guidance. Ranked #18 on the MSSP Alert list. [customonline.com](https://www.customonline.com/)
- **Business Continuity & Disaster Recovery**: Solutions to mitigate disaster risk and maintain operations.
- **Managed Voice (UCaaS)**: Unified communications and voice migration services.
- **Virtual CIO/CISO**: Strategic technology leadership and security advisory for organizations without in-house executive IT talent.
- **Project Services**: Network and data center infrastructure projects, cloud migrations, and AI implementation support.
- **Building Safety**: Strategy solutions to protect assets and ensure employee safety.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company).
- **Key Metric**: Estimated annual revenue between $25 million and $100 million (USD). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
- **Notable Investors/Partners**: Not applicable (bootstrapped). Key partnerships implied through industry certifications (400+ technical/professional certifications).
- **Growth Signals**:
    - Recognized on the Inc. 5000 Fastest Growing Companies list (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
    - Named Best of Long Island (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
    - Ranked #18 on the MSSP Alert Top 250 list.
    - Named to CRN’s MSP and Solution Provider lists.
    - Acquired eKeeper Systems, Inc. to strengthen Midwest presence. [customonline.com](https://www.customonline.com/)
    - 98% client retention rate. [customonline.com](https://www.customonline.com/)

## Competitive Advantages
- **Longevity & Stability**: Operating for over 40 years (since 1979), demonstrating deep market resilience and client trust.
- **Deep Specialization**: Focused expertise in highly regulated verticals (education, healthcare, defense, government) with a SOC 2 Certified security practice.
- **High Retention**: A 98% client retention rate indicates exceptional service quality and long-term partnerships.
- **Award-Winning Reputation**: Consistently recognized as a top MSP, MSSP, and "Best Place to Work," which differentiates them in a crowded market.
- **Talent Investment**: Significant commitment to internship and entry-level training programs, creating a strong pipeline of skilled professionals.

## Strategic Focus
- **Geographic Expansion**: Growing presence beyond the Northeast with acquisitions (eKeeper Systems in Indiana) and offices in Delaware, North Carolina, Ohio, and Rhode Island. [customonline.com](https://www.customonline.com/about-us/)
- **AI Implementation**: Actively focusing on helping clients "Transform AI into a measurable advantage" and drive implementation. [customonline.com](https://www.customonline.com/)
- **Cybersecurity Leadership**: Continuing to strengthen its position as a top-tier MSSP, investing in advanced threat detection and compliance capabilities.
- **Talent Development**: Maintaining a strong focus on continuous learning, certification, and internal career growth to retain top technical talent.

## Why Work Here
- **Culture**: Emphasizes a "Right People, Right Results" philosophy with a collaborative, team-first environment. Described by employees as a "second family" where people support each other. [customonline.com](https://www.customonline.com/careers/)
- **Remote/Hybrid Policy**: Mixed model with onsite roles (e.g., Network Technician in Bronx, NY) and roles likely based at headquarters in Hauppauge, NY. Satellite offices exist in other states.
- **Learning & Growth**: Strong commitment to "continuous learning" with 400+ certified professionals. Tuition reimbursement and a Technical Certification Gift Card Rewards Program are offered.
- **Benefits**:
    - Medical & Dental Plans
    - Company-Paid Vision Plan
    - Short & Long-Term Disability
    - Flexible Spending Programs (Healthcare, Dependent Care, Transit & Parking)
    - 401k with Employer Match
    - Tuition Reimbursement
    - Onsite Fitness Center (or Gym Membership Reimbursement for satellite employees)
    - Company Life Insurance
    - Paid Holidays & Vacation
- **Meaningful Work**: Employees participate in technology projects that "create a better world for today and the future," serving schools, hospitals, and defense organizations. [customonline.com](https://www.customonline.com/careers/)

## Sources
1. [customonline.com](https://www.customonline.com/)
2. [customonline.com - About Us](https://www.customonline.com/about-us/)
3. [customonline.com - Careers](https://www.customonline.com/careers/)
4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
5. [indeed.com](https://www.indeed.com/cmp/Custom-Computer-Specialists)

## Other roles at Custom Computer Specialists

- [Temp Warehouse Support](https://feeny.ai/job/temp-warehouse-support-custom-computer-specialists-hauppauge-8g49k27q4yyq) — Hauppauge, NY
- [Systems Engineer](https://feeny.ai/job/systems-engineer-custom-computer-specialists-islip-gz41aasthjps) — Islip, NY
- [Associate Systems Engineer](https://feeny.ai/job/associate-systems-engineer-custom-computer-specialists-hauppauge-jvp7090ss9db) — Hauppauge, NY
- [Level II Technician / IT Compliance & Documentation](https://feeny.ai/job/level-ii-technician-it-compliance-documentation-custom-computer-specialists-kcsmw2nsgwms) — Eastport, NY / South Manor, NY
- [Level 2 Field Services Technician](https://feeny.ai/job/level-2-field-services-technician-custom-computer-specialists-hauppauge-0xbhswznzs4p) — Hauppauge, NY
- [Level 1 Desktop Support Technician](https://feeny.ai/job/level-1-desktop-support-technician-custom-computer-specialists-east-northport-g3fabj0qn8en) — East Northport, NY
- [Level 1 Help Desk Support Technician](https://feeny.ai/job/level-1-help-desk-support-technician-custom-computer-specialists-hampton-p6rn2myh8nmg) — Hampton, CT
- [Technician](https://feeny.ai/job/technician-custom-computer-specialists-bronx-8btpeg4r3e0e) — Bronx, NY / Manhattan, NY / Queens, NY / New York, NY / Staten Island, NY
- [Project Coordinator](https://feeny.ai/job/project-coordinator-custom-computer-specialists-hauppauge-ba4p9epcpmet) — Hauppauge, NY
- [Account Executive](https://feeny.ai/job/account-executive-custom-computer-specialists-raleigh-te6v3xt68yc5) — Raleigh, NC