--- title: 'System Reliability Engineer (Data Centre) at Centre for Strategic Infocomm Technologies' canonical: 'https://feeny.ai/job/system-reliability-engineer-data-centre-centre-for-strategic-infocomm-0x04ph1yqm70' type: 'job' last_seen: '2026-09-08' --- # System Reliability Engineer (Data Centre) at Centre for Strategic Infocomm Technologies - **Company:** Centre for Strategic Infocomm Technologies - **Location:** Singapore - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/csit/450fba92-18cb-42d5-b802-1130abc565ef ## Job description You will be part of a dynamic team responsible for ensuring the reliability, availability, and performance of our data centre's IT operations. As a System Reliability Engineer (Data Centre), you will oversee the day-to-day IT operations within the data centre, working closely with various teams to ensure seamless IT service delivery. While knowledge of data centre power and cooling infrastructure is beneficial, the primary focus of this role is on IT operations. You will collaborate with Data Centre Facilities teams on matters related to power, cooling, and physical infrastructure as needed. You must have a good understanding of cloud infrastructure technologies, architecture, and site reliability engineering (SRE) principles. ## Responsibilities - Oversee and manage IT operations within the data centre, including day-to-day monitoring, incident management, and problem management - Lead the end-to-end incident management lifecycle that encompass immediate troubleshooting, root cause identification, and resolution implementation to restore services, followed by comprehensive post-incident analysis - Develop and maintain documentation on IT infrastructure, operations, and procedures within the data centre - Perform capacity planning to ensure IT infrastructure is scalable for future demands - Collaborate and coordinate with Data Centre Facilities teams on matters related to power, cooling, and physical infrastructure - Design and implement robust observability platform alongside network monitoring tools for performance monitoring and real-time alerting of IT devices and networks - Implement and manage remote management tools for out-of-band access and control of IT devices and servers - Define, implement, and track SRE metrics, including SLO, SLI, and error budgets to improve data centre IT reliability ## Requirements (Minimum Qualifications) - Background in Computer Science, Computer or Electrical Engineering, Information Technology or a related field - Good technical knowledge in IT infrastructure, including servers, storage, networking, and cloud technologies - Proficient in IT management software and tools - 2 years of working experience in IT operations is preferred - Fresh graduates are welcomed to apply As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered. ## About Centre for Strategic Infocomm Technologies ## Company Overview - **One-liner**: The Centre for Strategic Infocomm Technologies (CSIT) is a technical agency under Singapore’s Ministry of Defence that harnesses advanced digital technologies—cybersecurity, AI, data analytics, and cloud infrastructure—to protect national security. - **Entity Type**: Government Agency (Private, not-for-profit) - **Headquarters**: Singapore - **Founded**: 2003 - **Founders**: Not publicly available (established as a member of the Defence Technology Community) ## Core Business - **Primary industry/industries**: Cybersecurity, National Security, Defence Technology, IT Services and IT Consulting - **Target customers**: Government of Singapore (B2G); national security stakeholders - **Mission or purpose statement**: “Develop capabilities to support critical national security efforts, including cyber defence, counter-terrorism, and countering hostile information operations.” ## Products & Services - **[Cybersecurity Research & Operations]**: Applied research in vulnerability analysis, network device security, telecommunications security, and mobile/embedded device security. Operates a self-built secure cloud environment for mission systems. - **[AI & Data Exploitation Tools]**: Builds AI-driven analytics and data engineering platforms to identify threats and provide threat intelligence. - **[Software Engineering & Cloud Infrastructure]**: Develops custom digital solutions, including platform engineering, cloud infrastructure, collaboration tools, and big data processing systems. - **[Traineeship & Scholarship Programmes]**: Offers a Cybersecurity Traineeship Programme (no prior experience required) and undergraduate/diploma scholarships to nurture talent. ## Market Standing - **Valuation/Market Cap**: Not applicable (government agency) - **Key Metric**: Over 430 employees (434 as of 2026, +9.6% YoY); 62 active job postings; annual revenue reported externally as ~$10M (likely internal budget figure; not publicly confirmed by CSIT) - **Notable Investors/Partners**: Ministry of Defence (MINDEF) Singapore; Defence Technology Community; collaborates with GovTech, DSTA, DSO National Laboratories, NUS, NTU - **Growth Signals**: 9.6% headcount growth year-over-year; job postings up 8.8% yearly; expanding into AI engineering and cloud platform roles; strong talent pipeline from local universities and defence agencies ## Competitive Advantages - **National Security Mandate**: Directly contributes to Singapore’s cyber defence and counter-terrorism, offering unparalleled mission impact. - **Cutting-Edge Tech Stack**: In-house secure cloud, AI/ML, and vulnerability research capabilities that rival top commercial cybersecurity firms. - **Talent Development**: Structured traineeship, scholarship, and internship programmes; strong mentorship culture; high retention of engineers from defence ecosystem. - **Stability & Resources**: As a government agency, provides long-term career stability with access to advanced tools and classified projects. ## Strategic Focus - **Current priorities**: Deepen AI engineering capabilities; expand cyber threat research (especially in network devices, telecommunications, cloud platforms); strengthen cloud infrastructure and platform reliability; continue to attract and develop local cybersecurity talent. - **Direction for growth**: Scaling teams in AI, data engineering, and product engineering; increasing collaboration with other defence technology agencies; enhancing offensive and defensive cyber operations. ## Why Work Here - **Culture**: Mission-driven environment with a focus on integrity, innovation, teamwork, agility, and lifelong learning. Employees report a work-life balance rating of 4.2/5.0 on LinkedIn. - **Work Policy**: On-site roles in Singapore (multiple offices in Science Park and Bukit Merah); no remote/hybrid flexibility indicated for most positions. - **Notable Perks**: Opportunity to work on projects that directly safeguard national security; access to cutting-edge technology; scholarships and traineeship programmes for career starters; competitive government salaries (e.g., Senior Engineer SGD 155,761/year reported). - **Engineering Culture**: Strong emphasis on research and development; engineers are empowered to build custom solutions from scratch; collaborative environment with cross-functional teams. ## Sources 1. [LinkedIn – CSIT Company Profile](https://linkedin.com/company/csitsg) 2. [CSIT Official Website](https://www.csit.gov.sg/join-us) 3. [Singapore Government Directory – CSIT](https://www.sgdi.gov.sg/ministries/mindef/departments/csit) 4. [NUS Career Fair – CSIT Profile](https://careerfair.comp.nus.edu.sg/Company0125/Centre_for_Strategic_Infocomm_Technologies_(CSIT).html) 5. [CSIT Careers – Lever](https://jobs.lever.co/csit) ## Other roles at Centre for Strategic Infocomm Technologies - [Software Engineer (Corporate Data Tech)](https://feeny.ai/job/software-engineer-corporate-data-tech-centre-for-strategic-infocomm-jvm6nd5jm7kj) — Singapore - [Software Engineer (Finance & Procurement Tech)](https://feeny.ai/job/software-engineer-finance-procurement-tech-centre-for-strategic-infocomm-acxj7d6pvacr) — Singapore - [Software Engineer (HR & Employee Experience Tech)](https://feeny.ai/job/software-engineer-hr-employee-experience-tech-centre-for-strategic-infocomm-a8bz1yspnfe5) — Singapore - [Lead/Senior Engineer (IoT/IIoT)](https://feeny.ai/job/lead-senior-engineer-iot-iiot-centre-for-strategic-infocomm-technologies-bwwh6rhgs4td) — Singapore - [Full Stack Software Engineer (Content Processing)](https://feeny.ai/job/full-stack-software-engineer-content-processing-centre-for-strategic-infocomm-ad98nddgsaa0) — Singapore - [Data Engineer (Content Processing)](https://feeny.ai/job/data-engineer-content-processing-centre-for-strategic-infocomm-technologies-yp17sgge1p8p) — Singapore - [Cybersecurity Associate](https://feeny.ai/job/cybersecurity-associate-centre-for-strategic-infocomm-technologies-singapore-q8s97gh7r56m) — Singapore - [Product Engineer (Threat Investigation)](https://feeny.ai/job/product-engineer-threat-investigation-centre-for-strategic-infocomm-z8f1p4pm3k50) — Singapore - [Software Engineer (Data Processing and Management)](https://feeny.ai/job/software-engineer-data-processing-and-management-centre-for-strategic-infocomm-yb46avfa3kmn) — Singapore - [Software Engineer (Real-time Collaborative Platform – Full Stack)](https://feeny.ai/job/software-engineer-real-time-collaborative-platform-full-stack-centre-for-9n357sfn90x6) — Singapore