--- title: 'System Team Lead at nahc.io' canonical: 'https://feeny.ai/job/system-team-lead-nahc-io-taipei-4mj5h881951j' type: 'job' last_seen: '2026-09-10' --- # System Team Lead at nahc.io - **Company:** nahc.io - **Location:** Taipei, Taiwan - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-31 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/nahc/0de6b42c-18a5-4dfd-a3bc-8f1aede82b29 ## Job description Our client builds AI-powered operations software for fast-food/QSR restaurant chains, running across hundreds of live store locations in the US and expanding. The system spans both cloud and in-store edge hardware, and this role owns the infrastructure that keeps it all running reliably as the company scales. They're hiring a System Team Lead to take charge of that infrastructure end-to-end and lead a small, senior systems team. ## What you'll work on - Set the technical direction for the systems team, growing and mentoring the group while staying hands-on in the work yourself. - Take ownership of a distributed on-prem edge fleet — in-store servers and camera hardware across many customer sites, connected back over secure VPN/mesh networking (OpenVPN, Tailscale). - Design self-service tooling, scripts, and internal APIs so customer support and field technicians can independently install and debug store hardware, networking, and cameras — cutting down on engineering escalations. - Run a self-hosted monitoring and observability stack (Prometheus-based: Grafana, Mimir, Loki, VMAgent, Vector) spanning edge and cloud, with SLO tracking and alerting feeding into automated ticketing and remediation. - Build automation — event-driven auto-remediation and ticketing via Ansible/AWX and serverless AWS components (SNS/SQS/Lambda) — so manual ops effort doesn't scale with the fleet. - Manage core infrastructure at the company's Taipei office — internal network, virtualization, Kubernetes, storage, device monitoring, and self-hosted internal services (registry, auth, reverse proxy). - Shape how systems investments support the product roadmap, working closely with ML engineers, product managers, customer success, and client-side IT teams. - Own the on-call rotation and incident response, turning recurring problems into permanent fixes and documented runbooks. - Handle security and compliance operations — ISO 27001 ISMS upkeep, vulnerability management, code scanning, and disaster recovery testing. You're a strong fit if you have - Proven experience leading an infrastructure, platform, or SRE team while continuing to work hands-on yourself. - 5+ years in systems, infrastructure, or DevOps engineering, with solid Linux (Ubuntu) administration and real experience running large fleets in production. - Comfortable with core networking concepts — TCP/IP, DNS, VLANs, VPNs, firewalls. - Strong background in infrastructure-as-code and config management across on-prem and cloud (Terraform, Pulumi, or similar). - Confidence running observability at scale — metrics, logging, alerting, SLO definition — and making sensible tradeoffs between monitoring depth and cost. - Strong scripting/automation instincts, mainly Bash and Python, Go a plus — someone who automates away repetitive manual work. Strong communicator — clear documentation and runbooks, calm under incident pressure, good cross-team coordination. - Fluent in Mandarin and English (Mandarin for internal team communication; English for daily work with US-based stakeholders and vendors). - A practical, priority-driven approach to ownership — balancing reliability work against delivery speed. Bonus points: experience with IP cameras/NVRs, ONVIF, and real-time video streaming (RTSP, H.264/H.265, MediaMTX); storage/NAS operations at scale (ZFS/TrueNAS, Synology, QNAP, RAID/HA); vulnerability scanning and static analysis tools (OpenVAS, SonarQube); low-code workflow automation (e.g. n8n) and a history of building low-toil operational systems. ## About nahc.io ## Company Overview - **One-liner**: A full-service recruitment agency providing talent acquisition and human capital solutions for startups and innovative companies across Asia. - **Entity Type**: Private (Bootstrapped, no funding rounds disclosed) - **Headquarters**: Hong Kong, Hong Kong (with offices in Singapore and Taipei) - **Founded**: 2019 - **Founders**: Lawrence Chan (Co-founder & CEO), Cicely Leung (Co-founder & Head of Recruitment – Tech & Digital), Zoie Lin (Co-founder & Head of Recruitment – Commercial & Operations), Charlotte Wong (Co-founder & Head of Client Engagement & Partnerships) ## Core Business - **Primary industry**: Human Resources Services (Recruitment & Staffing) - **Target customers**: B2B – startups, innovative companies, and businesses undergoing transformation in Asia - **Mission/purpose**: “To empower people to make the best informed decision for their career or for their business in talent recruitment.” The company aims to change the recruitment industry by offering a non-transactional, relationship-driven experience. ## Products & Services - **Talent Acquisition**: Core recruitment services covering Sales, Marketing, Information Technology, Human Resources, Strategy & Operations, Finance, and Web3. The firm vets and shares candidate profiles quickly (48-hour turnaround) and boasts a 94% probation pass rate for placed candidates. - **Bespoke Human Capital Solutions**: Advisory services for scaling companies, including remote worker hiring and remote office setup, employer branding, HR systems/process setup, and startup hiring/scaling advisory. ## Market Standing - **Valuation**: Not disclosed (privately held) - **Key Metric**: Annual revenue estimated between $1M–$5M (per LinkedIn company data) - **Notable Investors/Partners**: No external investors identified; the firm appears to be bootstrapped. Key partnerships are not publicly listed. - **Growth Signals**: - LinkedIn followers: 1,825 (+9.2% year-over-year) - Expanding presence: active hiring for a Business Development Manager in Taipei (Taiwan) as of early 2026 - 11,000+ candidates in their talent community across APAC - However, headcount declined 22.2% YoY to 4 employees (as of latest data), indicating a lean, focused team. ## Competitive Advantages - **Relationship-first approach**: Emphasizes long-term relationships over transactional placements, building trust with both clients and candidates. - **Asia-specific expertise**: Deep understanding of the Asian startup ecosystem, with offices in Hong Kong, Singapore, and now Taipei. - **High-quality placements**: 94% of placed candidates pass probation, and the firm provides a 48-hour profile turnaround. - **Bespoke solutions**: Offers not just recruitment but full human capital advisory (HR systems, employer branding, remote setup) – a differentiator for early-stage companies. ## Strategic Focus - **Geographic expansion**: Moving into new markets like Taiwan (Taipei) while solidifying presence in Hong Kong and Singapore. - **Scaling human capital solutions**: Growing the advisory side of the business (HR systems, remote hiring, employer branding) to become a holistic partner for startups. - **Investing in people**: Committed to continuous skills training for its own team, aiming to build a talent advisory force that can provide genuine, ethical recommendations. ## Why Work Here - **Culture & values**: “People-first” ethos with a strong emphasis on ethical conduct, transparency, and long-term relationships. The team is small (4 people), offering direct mentorship from the founders. - **Growth opportunities**: The firm “invests in our people through continuous skills training and new opportunities.” Internships are available for university students, providing hands-on experience mentored by founders. - **Work environment**: Offices in Hong Kong (Sheung Wan) and Singapore (Vision Exchange). The Taipei role is listed as on-site. Remote/hybrid policy is not explicitly stated, but the company advises on remote hiring for clients. - **Unique perk**: The company uses AI tools to support hiring (resume review, analysis) but notes that final decisions are made by humans – transparency in their own hiring process. - **Impact**: As a small team, employees can directly shape the company’s growth and have a tangible impact on candidates’ careers and clients’ businesses. ## Sources 1. [nahc.io](https://www.nahc.io/) 2. [nahc.io/about-us](https://www.nahc.io/about-us) 3. [nahc.io/join-us](https://www.nahc.io/join-us) 4. [linkedin.com/company/nahc-io](https://linkedin.com/company/nahc-io) 5. [jobs.lever.co/nahc](https://jobs.lever.co/nahc) ## Other roles at nahc.io - [Account Manager (Fresh Grad. Welcome)](https://feeny.ai/job/account-manager-fresh-grad-welcome-nahc-io-hong-kong-z5n6wcehz5z6) — Hong Kong - [Cybersecurity and Information Security Analyst](https://feeny.ai/job/cybersecurity-and-information-security-analyst-nahc-io-hong-kong-6t0125qqcm2v) — Hong Kong - [CTO (Open for relocation)](https://feeny.ai/job/cto-open-for-relocation-nahc-io-hong-kong-e7djc8rptebz) — Hong Kong - [QA Lead](https://feeny.ai/job/qa-lead-nahc-io-hong-kong-c31h0am7yem7) — Hong Kong - [(Crypto) Operation Specialist](https://feeny.ai/job/crypto-operation-specialist-nahc-io-taipei-t7qrz1ncwq7d) — Taipei, Taiwan - [(Logistics MNC) Security Engineer](https://feeny.ai/job/logistics-mnc-security-engineer-nahc-io-taipei-sjm1xt8kxyh8) — Taipei, Taiwan - [(Senior) Backend Engineer](https://feeny.ai/job/senior-backend-engineer-nahc-io-taipei-rre49rppvt6d) — Taipei, Taiwan - [(Senior) Software Engineer](https://feeny.ai/job/senior-software-engineer-nahc-io-hong-kong-d6n8xzpm76qf) — Hong Kong - [(Senior) iOS Mobile Engineer](https://feeny.ai/job/senior-ios-mobile-engineer-nahc-io-taipei-s9ht025etpz5) — Taipei, Taiwan - [Financial Content Writer](https://feeny.ai/job/financial-content-writer-nahc-io-hong-kong-3ge127tgf5dg) — Hong Kong