---
title: 'Systems Administrator, Internal IT at Quadbridge'
canonical: 'https://feeny.ai/job/systems-administrator-internal-it-quadbridge-montreal-cabhfxxw04gt'
type: 'job'
last_seen: '2026-09-07'
---

# Systems Administrator, Internal IT at Quadbridge

- **Company:** Quadbridge
- **Location:** Montréal, Canada
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/quadbridge/jobs/4326159009

## Job description

Systems Administrator, Internal IT

Who We Are:

Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers. With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.

We are Quadbridge. See how we’re building tomorrow’s solutions, together.

## Role Overview

Reporting to the SVP, Technology, Services & Innovation, the Systems Administrator will provide internal IT support across end-user computing, Microsoft 365, identity, applications, endpoints, and technology infrastructure. This role will handle internal IT tickets, support business users, maintain core systems, and contribute to internal IT improvement and automation projects.

This is an intermediate-level role suited for someone with strong hands-on IT support experience, a solid Microsoft 365 foundation, and the ability to troubleshoot both end-user and server-side issues.

Key Responsibilities:

Internal IT Support

- Provide timely support for employee desktop, laptop, mobile, application, access, printer, VPN, and collaboration issues.
- Own internal IT tickets from intake to resolution, including documentation, communication, and escalation.
- Support onboarding, offboarding, account provisioning, device setup, and access changes.

Microsoft 365 & Identity

- Administer and troubleshoot Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, licensing, groups, security settings, and user access issues.
- Support Entra ID, MFA, conditional access, permissions, and identity-related troubleshooting.
- Assist with M365 configuration, governance, documentation, and service improvements.

Systems & Infrastructure

- Support Windows and, where applicable, macOS/iOS/Android devices.
- Support device lifecycle management, including provisioning, configuration, updates, troubleshooting, and retirement.
- Manage endpoint policies, software deployment, patching, and compliance using endpoint management tools, such as Microsoft Intune and Defender.
- Support Windows Server, Active Directory, file services, permissions, backup, monitoring, and virtualized infrastructure.
- Troubleshoot common server-side issues related to authentication, file access, permissions, performance, services, connectivity, backup status, and business applications, escalating complex issues when required.
- Support day-to-day security hygiene, including access reviews, endpoint protection alerts, patch compliance, account security, and basic incident triage.
- Escalate security risks or suspicious activity according to internal procedures.

Projects, Automation & Continuous Improvement

- Participate in internal IT projects, upgrades, migrations, process improvements, and system rollouts.
- Maintain documentation, runbooks, knowledge base articles, and standard operating procedures.
- Use PowerShell, automation tools, and AI-assisted workflows to improve repeatable IT tasks such as onboarding, offboarding, ticket routing, reporting, documentation, device management, and Microsoft 365 administration.
- Support internal adoption of AI-enabled productivity tools where appropriate.
- Comfortable experimenting with AI tools to improve documentation, troubleshooting, and IT service delivery while following company security and governance standards.

Qualifications:

- 3–5 years of progressive IT support, systems administration, or internal IT experience.
- Strong hands-on experience supporting end users, endpoints, business applications, and Microsoft 365.
- Working knowledge of Windows Server, Active Directory, Entra ID, group policy, permissions, and access management.
- Experience troubleshooting desktop, application, network connectivity, VPN, printer, device, and collaboration issues.
- Familiarity with backup, patching, monitoring, endpoint management, and IT documentation.
- Basic scripting or automation experience, preferably PowerShell.
- Strong communication skills and ability to support users with different technical skill levels.

Nice-to-have:

- Experience with Microsoft Intune, Autopilot, Defender, or endpoint management platforms.
- Familiarity with Azure / Entra ID administration beyond basic user management.
- Experience with Power Automate, PowerShell, or workflow automation.
- Exposure to AI productivity tools such as Microsoft Copilot or similar tools.
- Experience supporting hybrid work environments.
- ITIL Foundation or practical IT service management experience.
- Experience with backup, monitoring, ticketing, RMM, or asset management tools.

Education & Certifications:

- Diploma or degree in Information Technology, Computer Science, or related field
- Industry certifications (Microsoft, networking, security, virtualization)

Why Quadbridge:

- Invest in Your Future – Benefit from our RRSP program to help you plan ahead
- Grow With Us – Take advantage of ongoing professional training and development opportunities.
- Comprehensive Coverage – A complete health, dental, life, STD and LTD insurance plan
- Top-Tier Equipment – We provide everything you need to do your best work.
- A Vibrant Workplace – Join us for monthly social and team building events.
- Bring Your Best Friend – Our offices are pet-friendly!

Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met

Work Schedule:

Monday to Friday, 8:30 a.m. to 5 p.m. Full-time, permanent, Hybrid/remote options available

Language Requirement:

This role requires professional proficiency in English to support collaboration with employees, distributors and customers outside of Quebec.

Application Deadline: Applications reviewed on a rolling basis.

This posting is for an existing vacancy.

Ce poste est également affiché en français.

## About Quadbridge

## Company Overview
- **One-liner**: Quadbridge is a North American full-service IT solutions partner delivering end-to-end hardware, software, cloud, managed services, and cybersecurity to medium and large enterprises.
- **Entity Type**: Private (bootstrapped, no disclosed venture funding)
- **Headquarters**: Montreal, Quebec, Canada (with offices in Vancouver, Kitchener, and Phoenix, AZ)
- **Founded**: 2007
- **Founders**: Not publicly listed; executive leadership includes CEO PJ Emam and President Steve Leslie

## Core Business
- **Primary industry**: IT services and solutions – hardware/software procurement, managed IT, cloud transformation, cybersecurity, and licensing.
- **Target customers**: Medium to large enterprises across the U.S. and Canada (B2B).
- **Mission/purpose**: “We exist to drive success through technology” – delivering scalable technology solutions with agility and responsiveness.

## Products & Services
- **Hardware & Software Procurement**: Sourcing and supply of IT hardware and software from leading vendors (Microsoft, Cisco, Dell, etc.).
- **Managed IT Services**: Ongoing infrastructure management, help desk, and support (Level 2 technical support, etc.).
- **Cloud & Data Center Transformation**: Design, migration, and management of cloud platforms (Microsoft Azure, Microsoft Fabric, Databricks).
- **Cybersecurity**: Security assessments, implementation, and managed security services.
- **Microsoft Licensing & CSP**: Licensing optimization, compliance, and funding programs (CoreView assessments).
- **Professional Services**: Solution architecture, pre-sales, and consulting (AI, enterprise architecture, data platforms).
- **Device Lifecycle Services**: Procurement, deployment, and refresh of end-user devices.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Annual revenue exceeded $50 million (as of 2022); average YOY growth of 80%
- **Notable Investors/Partners**: Strategic partnerships with Microsoft, Cisco, Dell, and other major hardware/software vendors.
- **Growth Signals**:
  - Ranked on Canada’s Growth 500 list for 4 consecutive years (fastest-growing IT company in Montreal).
  - Acquired Able One Systems (Kitchener, ON) in 2020 and DTM Systems Corp. (Vancouver, BC) in 2022.
  - Headcount over 400 employees; expanded from 7 to 30 employees in early years.
  - U.S. market revenue growth of over 300% (representing 80% of total revenue).

## Competitive Advantages
- **Full-service, one-stop shop**: Covers hardware, software, cloud, managed services, and cybersecurity – clients work with a single account manager across all regions.
- **Deep vendor partnerships**: Close relationships with Microsoft, Cisco, Dell, etc., enabling competitive pricing and access to funding programs.
- **Proven acquisition strategy**: Geographic expansion through strategic acquisitions (Ontario, British Columbia) without diluting service quality.
- **Agility and responsiveness**: Entrepreneurial culture with ability to customize solutions for mid-market and enterprise clients.

## Strategic Focus
- **AI and enterprise architecture**: Recently posted roles for Director of AI and Enterprise Architecture and Data Platform Solution Architect (Microsoft Fabric, Azure Databricks), signaling a push into AI-driven solutions.
- **Scaling managed services**: Expanding service operations and technical support to handle growing client base.
- **North American expansion**: Continued growth in both Canadian and U.S. markets, with offices in Montreal, Vancouver, Kitchener, and Phoenix.
- **Modernization and compliance**: Helping clients modernize infrastructure while ensuring licensing compliance and security.

## Why Work Here
- **Culture**: Values-driven environment (“Think Bold and Build”, “Own It. Lead It. Make It Happen.”) with a focus on empathy, integrity, and resourcefulness.
- **Perks**: In-house restaurant with subsidized, health-focused breakfasts and lunches prepared by a professional chef; free on-site gym with lockers and showers; snacks and coffee throughout the day.
- **Work environment**: Modern open-spaced office in Montreal (across from Canal Lachine), easily accessible by car and transit. Hybrid workspace policy (as noted on Built In).
- **Growth opportunity**: Join one of Canada’s fastest-growing tech companies; employees are encouraged to take ownership and drive results.
- **Team**: Dynamic, entrepreneurial team with strong collaboration across departments and offices.

## Sources
1. [quadbridge.com](https://www.quadbridge.com/)
2. [quadbridge.com/about-us](https://www.quadbridge.com/about-us)
3. [quadbridge.com/careers](https://www.quadbridge.com/careers)
4. [linkedin.com/company/quadbridge](https://www.linkedin.com/company/quadbridge)
5. [builtin.com/company/quadbridge-inc](https://builtin.com/company/quadbridge-inc)

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