---
title: 'Systems Administrator at Swift'
canonical: 'https://feeny.ai/job/systems-administrator-swift-annapolis-junction-ah6zn0kh3khe'
type: 'job'
last_seen: '2026-09-05'
---

# Systems Administrator at Swift

- **Company:** Swift
- **Location:** Annapolis Junction, MD
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-04-28
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/the-swift-group/am9icG9zdDpdd6eXj9NzS0H40iBOVsc6

## Job description

Swift is a privately held, mission-driven and employee-focused services and solutions company headquartered in Reston, VA. Our capabilities include Software Development, Engineering & IT, Data Science, Cyber Enablement, Logistics, and Training. Founded in 2019, Swift supports Civilian, Defense, and Intelligence Community customers across the country and around the globe.

Swift is seeking a Systems Administrator to join a team providing managerial, design, engineering, architectural, technical, implementation, and maintenance of an enterprise IT service management system in Annapolis-Junction, MD.

The System Administrator provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Responsibilities-The System Administrator shall possess the following capabilities:

- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Provide in-depth experience in trouble-shooting IT systems.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
- Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process.
- Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations.
- Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
- Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Support the design of systems, mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyze and resolve complex problems associated with server hardware, applications and software integration
- Support the design of systems, mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyze and resolve complex problems associated with server hardware, applications and software integration.

Qualifications: Level 1-

- Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
- Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Two (2) years of experience with Service Management (ITSM) is required.
- US citizenship and an active TS/SCI with FSP security clearance required.

Additional contract or position specific required experience for this level (skills, technologies, expertise):

- One (1) years of experience with ServiceNow platform is required. (An additional two (2) years of experience may be substituted for the ServiceNow platform experience.)

Level 2-

- Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
- Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Four (4) years of experience with Service Management (ITSM) is required.
- US citizenship and an active TS/SCI with FSP security clearance required.

Additional contract or position specific required experience for this level (skills, technologies, expertise):

- Two (2) years of experience with ServiceNow platform is required.
- One (1) year experience integrating ServiceNow with other applications is required.
- ServiceNow System Administrator certification is required.

Level 3-

- Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
- Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Six (6) years of experience with Service Management (ITSM) is required.
- ITIL 4 platform certification is required.
- US citizenship and an active TS/SCI with FSP security clearance required.

Additional contract or position specific required experience for this level (skills, technologies, expertise):

- Four (4) years of experience with ServiceNow platform is required.
- Two (2) years’ experience integrating ServiceNow with other applications is required.
- ServiceNow System Administrator certification is required.

## About Swift

## Company Overview
- **One-liner**: The Swift Group provides national security technology and mission support by combining experienced field operatives with expert technologists.
- **Entity Type**: Private (no disclosed funding stage)
- **Headquarters**: Reston, VA, USA
- **Founded**: 2019
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry/industries**: National security, defense, intelligence, cybersecurity, high-performance computing, training and logistics.
- **Target customers**: U.S. Civilian, Defense, and Intelligence Community agencies (B2G).
- **Mission or purpose statement**: “When national security leaders need something built quiet that hits loud, they turn to Swift.” — The company pairs field operators with technologists to solve complex national security challenges with speed, discretion, and precision.

## Products & Services
For each major offering:
- **HPC Research & Technical Advisement**: Specialized advisement for revolutionary high-performance computing systems supporting data-intensive missions.
- **Software Development & Data Solutions**: Rapid prototyping, agile development, and applied data science tailored to mission needs.
- **Cyber Enablement**: Network defense, offense, threat analysis, and resilience for enterprise and operational environments.
- **Operations**: Mission planning and execution support delivered shoulder-to-shoulder with client teams anywhere in the world.
- **Training & Mission Support**: Operator-led instruction and technical training across the full mission lifecycle.
- **Energetics**: Advanced research, advisory, and deployment of energetic materials to improve system performance and operational effect.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held).
- **Key Metric**: Over **126 open positions** currently listed on the careers page, signaling rapid growth.
- **Notable Investors/Partners**: Not publicly disclosed.
- **Growt Signals**: Founded in 2019, now has multiple offices (Reston, Annapolis Junction, Chantilly, McLean, etc.) and supports customers across the U.S. and globally. High volume of active job postings.

## Competitive Advantages
- **Operator-led approach**: Combines real-world field experience with cutting-edge engineering, reducing the gap between mission needs and technical solutions.
- **Integration**: Unified teams of operators, engineers, and analysts work together, avoiding siloed tools.
- **Discretion and trust**: Emphasizes low-profile, off-the-record work, earning deep trust from national security clients.
- **Acountability**: Company culture of owning outcomes, with a flat, agile structure.

## Strategic Focus
- **Current priorities**: Expanding capabilities in cyber, HPC, and data science while maintaining operator-driven agility. Continued support for sensitive, high-stakes missions across civilian, defense, and intelligence domains.

## Why Work Here
- **Culture**: Mission-driven, employee-focused, with a strong sense of purpose. Values include transparency, integrity, service, and innovation.
- **Work environment**: Low-profile, high-impact. Roles often require clearance and on-site presence at client locations (e.g., Chantilly, Annapolis Junction, Reston). Not fully remote; likely hybrid or on-site.
- **Bnefits**: Comprehensive healthcare, wellness, financial, retirement, education, and time-off benefits.
- **Success stories**: Clear career progression from analyst to chief architect, with wide pay bands (e.g., $50k–$290k) indicating room for growth and specialization.

## Sources
1. [theswiftgroup.com/company](https://theswiftgroup.com/company/)
2. [theswiftgroup.com](https://theswiftgroup.com/)
3. [careers.theswiftgroup.com](https://careers.theswiftgroup.com/)
4. [jobs.gem.com](https://jobs.gem.com/the-swift-group)

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