--- title: 'Systems Architect at ElevenLabs' canonical: 'https://feeny.ai/job/systems-architect-elevenlabs-san-francisco-m1n9r13d5f4j' type: 'job' last_seen: '2026-11-06' --- # Systems Architect at ElevenLabs - **Company:** [ElevenLabs](https://feeny.ai/companies/elevenlabs) - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.ashbyhq.com/elevenlabs/b92059ea-d71f-4eef-a184-8510265752fb/application **Skills:** Salesforce Administration, Salesforce Flows, Apex, SQL, Systems Architecture, dbt, Sigma, Looker > The Systems Analyst will build a modern, AI-powered revenue operations stack by administering Salesforce and developing complex automations via Flows and Apex. The role involves owning platform administration, creating custom services, and designing SQL-based data pipelines to support GTM processes. ## Job description ## About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. ## How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. ## What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ## About the role We’re looking for a RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine. This isn’t a Salesforce admin role, and it isn’t a support function. You’ll be the technical owner of how our GTM stack fits together: Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on. You’ll operate as an architect and a hands-on builder. You’ll set the technical direction for our CRM and GTM tooling, then ship it yourself with Flows, Apex, SQL, and custom services, including Salesforce MCP servers and AI tooling that make our CRM a first-class participant in AI-driven workflows. For larger efforts, you’ll partner with our engineering team, scoping, designing, and delivering together as a technical peer. In this role, you will: - Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable. - Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that’s native Salesforce, Apex, middleware, or custom services. - Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable. - Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time. - Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source. - Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption. - Raise the bar for the team: establish best practices for change management, testing, documentation, and technical debt, and mentor teammates on systems thinking. - Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact. ## Requirements - 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it. - Strong Apex skills: you can design, build, debug, and maintain triggers, custom logic, and integrations independently, and you know when not to write code. - Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale. - SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic. - A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes. - Strong judgment and ownership: you scope problems yourself, make sound build-vs-buy and architecture calls, and drive projects to completion with little direction. - Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams. - Excited by AI-native systems and curious about where Salesforce, MCP, and AI agents intersect. You’re already experimenting in this space. Bonus: - Familiarity with dbt or modern data transformation tooling. - Experience with BI tools such as Sigma or Looker. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. ## About ElevenLabs ## Company Overview - **One-liner**: ElevenLabs is an AI research and product company specializing in ultra-realistic voice synthesis, conversational agents, and creative media generation (speech, music, video). - **Entity Type**: Private – Growth-stage startup - **Headquarters**: New York, USA (with major hubs in London, UK and Warsaw, Poland) - **Founded**: 2022 - **Founders**: Piotr Krzysztof Kozak (CEO) and Michał Krzysztof Kozak (CTO) ## Core Business - **Primary industries**: Artificial Intelligence, Voice AI, Speech Synthesis, Conversational AI, Creative Media Generation (audio, video, music) - **Target customers**: B2B (enterprises, developers) and B2C (creators, content producers); serves both large enterprises (Disney, Cisco, Salesforce, Nvidia, Meta) and individual users. - **Mission/purpose**: “To make communication and creation with technology seamless” – building foundational voice models and expanding into transcription, music, image and video generation with safety built‑in. ## Products & Services - **[ElevenAgents](https://elevenlabs.io)**: Conversational AI agents that talk, type, and take action across phone, chat, email, and WhatsApp. Includes guardrails, workflow orchestration, analytics, and omnichannel deployment. Used for customer experience and enterprise automation. - **[ElevenCreative](https://elevenlabs.io)**: All‑in‑one creative platform for generating and editing speech, music (Eleven Music), sound effects (SFX), dubbing, images, and video – supporting 70+ languages. Ideal for marketers, podcasters, filmmakers, and audiobook producers. - **[ElevenAPI](https://elevenlabs.io)**: Developer‑facing APIs providing access to foundational models – Text to Speech (multiple tiers: v3, Turbo v2, Flash v2.5, Multilingual v2), Speech to Text (Scribe v2, Scribe v2 Realtime), Music, Dubbing, and Voice Cloning. - **Safety & Impact Program**: Free licenses for accessibility and nonprofits; dedicated safety team with multi‑layered safeguards (moderation, accountability, provenance). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: **$500M Annual Recurring Revenue (ARR)** as of May 2026 ([elevenlabs.io/about](https://elevenlabs.io/about)). - **Notable Investors/Partners**: Backed by BlackRock, NVIDIA, Jamie Foxx, Eva Longoria. Strategic partners include Twilio, Disney, KPN, Telus Digital, Cisco, Epic Games, Revolut, Meta, Bertelsmann, Deutsche Telekom, Deliveroo, Chess.com, Harvey, Salesforce, and the UK Government. - **Growth Signals**: - Crossed $500M ARR and continues rapid growth. - Headcount growth of +170.6% year‑over‑year (as per LinkedIn job posting trends). - Expanded hubs in New York, London, Warsaw; opening in California adding 173 high‑paying jobs. - Strategic partnerships with governments (UK, Poland) and major IP owners (Hasbro, Stan Lee estate). - Released multiple new models in 2025–2026 (Scribe v2, Music v2, new agent features). ## Competitive Advantages - **Proprietary foundational models**: First human‑like voice model, now the most realistic TTS and ASR, trained on licensed data with full commercial use. - **Multi‑platform reach**: Combines agent, creative, and API products – offering end‑to‑end solutions from voice to video. - **Ultra‑low latency**: 75ms for conversational use cases; rated #1 TTS by independent benchmarks. - **Built‑in safety**: Dedicated safety team with enforcement, provenance, and moderation systems – a core differentiator in AI trust. - **Global distribution**: 30+ countries, 70+ languages, strong enterprise adoption. ## Strategic Focus - **Expanding beyond voice**: Into music, transcription, video, and image generation – becoming a broad AI media platform. - **Enterprise and government**: Deepening relationships with public sector (UK, Poland) and large enterprises (Disney, Cisco, Salesforce). - **Agentic AI**: Scaling ElevenAgents for customer service and automation with strong reliability and compliance guardrails. - **Safety leadership**: Continually investing in misuse prevention and ethical AI deployment. - **Geographic growth**: Opening US hub in California, expanding in Australia/NZ, and growing London HQ. ## Why Work Here - **Culture values**: High ownership, lean teams, rapid experimentation, asynchronous excellence, and “the best idea wins” ethos. Described as “building the best work of their lives” by a team of researchers, engineers, and operators (IOI medalists, ex‑founders). - **Global & remote‑friendly**: Team spans 30+ countries with hubs in NY, London, and Warsaw; remote‑first with intentional asynchronous communication to minimize meetings. - **Growth & impact**: Join at a high‑velocity stage – $500M ARR, 170% headcount growth. Employees work alongside AI leaders and shape the future of human‑technology interaction. - **Perks & offerings**: Competitive compensation, equity, high autonomy, and opportunities to wear many hats. Strong emphasis on continuous growth and learning. - **Ethical focus**: A chance to work on world‑changing AI with built‑in safety – for those who care about responsible innovation. ## Sources 1. [elevenlabs.io](https://elevenlabs.io/) – Main site (products, partners, models) 2. [elevenlabs.io/careers](https://elevenlabs.io/careers) – Careers page (culture, values, global team) 3. [elevenlabs.io/about](https://elevenlabs.io/about) – About page (ARR, investors, history, impact) 4. [linkedin.com/company/elevenlabsio](https://www.linkedin.com/company/elevenlabsio) – LinkedIn (headcount growth, job postings, employee breakdown) 5. [jobs.ashbyhq.com/elevenlabs](https://jobs.ashbyhq.com/elevenlabs/) – Active job openings (92 positions) ## Other roles at ElevenLabs - [IT Support Engineer](https://feeny.ai/job/it-support-engineer-elevenlabs-poland-wdp27e52kbc0) — Poland - [IT Support Engineer](https://feeny.ai/job/it-support-engineer-elevenlabs-new-york-5fhtsbb6w08p) — New York, NY - [Global Events Lead](https://feeny.ai/job/global-events-lead-elevenlabs-remote-d2z1bxhx53k5) - [Account Executive - Creative Specialist - Enterprise](https://feeny.ai/job/account-executive-creative-specialist-enterprise-elevenlabs-united-states-9g8y6w7m0y3y) — United States - [GTM Recruiter](https://feeny.ai/job/gtm-recruiter-elevenlabs-new-york-0w7y3ra5ykgj) — New York, NY - [Talent Lead](https://feeny.ai/job/talent-lead-elevenlabs-london-g0h95wa9agbb) — London, United Kingdom - [GTM Recruiter](https://feeny.ai/job/gtm-recruiter-elevenlabs-new-york-dkf1h9ympahf) — New York, NY - [Billing Operations Manager](https://feeny.ai/job/billing-operations-manager-elevenlabs-london-jn6c14a9r3kp) — London, United Kingdom - [Account Executive - Enterprise - Telecommunications](https://feeny.ai/job/account-executive-enterprise-telecommunications-elevenlabs-united-states-rdy55kyes72n) — United States - [Deployment Strategist Lead - Middle East](https://feeny.ai/job/deployment-strategist-lead-middle-east-elevenlabs-united-arab-emirates-0hf2ptmsfbtt) — United Arab Emirates