--- title: 'Systems Engineer I at DYOPATH' canonical: 'https://feeny.ai/job/systems-engineer-i-dyopath-remote-txnjxmap9b88' type: 'job' last_seen: '2026-10-18' --- # Systems Engineer I at DYOPATH - **Company:** DYOPATH - **Location:** Remote - **Work type:** remote - **Posted:** 2026-09-30 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/dyopath/jobs/4718087006 ## Job description Grow Your Infrastructure Career as a Systems Engineer I at DYOPATH Ready to move beyond basic troubleshooting and strengthen your skills across systems, servers, access management, and client infrastructure? DYOPATH is seeking a Systems Engineer I who combines technical curiosity with outstanding customer service. You will help maintain client environments, monitor server performance, manage access, resolve connectivity issues, and support the dependable delivery of technology services. ## Why You’ll Love Working Here - Technology with Purpose: Your work directly supports the people and organizations that depend on secure, reliable technology. - Room to Engineer Your Future: Build hands-on experience with servers, system maintenance, remote support, security updates, and infrastructure operations. - A Culture That Invests in Growth: Expand your skills through training, certifications, project exposure, and increasingly complex assignments. - Customer Impact Every Day: Help turn technical challenges into clear, positive user experiences. - Values in Action: Bring DYOPATH’s L.O.V.E. philosophy, Living Our Values Every Day, to every interaction. Awesome Benefits - Savings fund with a monthly 13% cap - Pantry vouchers equal to 9%, deposited monthly - Christmas bonus equal to 25 days of daily income - 12 vacation days after the first year - Anniversary bonus equal to 10 days of base salary - 40% vacation premium during the first year - Major medical insurance for you and your immediate family - Life insurance - Quarterly bonus opportunity - Marriage and bereavement time off - Maternity and paternity time off - Ergonomic chair - Monthly 250 MXN internet and electricity stipend ## Role Overview - Location: Remote - Reports To: Supervisor, NOC - Schedule: 12p-8p EST Monday - Friday - Pay Rate: $25,000-29,000 MXN Monthly - Employment Type: Full-time ## Your Mission as a Systems Engineer I - Create and maintain user accounts, security access, and permissions for client workgroups and domains. - Maintain familiarity with client hardware and operating systems. - Monitor servers to identify performance concerns and troubleshoot issues. - Install new server software, apply security patches, update existing applications, and remove unused software. - Conduct backups and preventative maintenance for client systems. - Respond to user connectivity concerns and resolve issues within the scope of the role. - Escalate more complex technical problems to the appropriate higher-level engineer. - Teach users how to operate equipment and use supported technology effectively. - Assist with communications hardware installations and minor equipment repairs as part of training and development. - Communicate clearly with leaders, teammates, and customers. - Help build strong customer relationships and high levels of satisfaction. The role focuses on standard systems administration, server monitoring, maintenance, connectivity support, and customer service. ## What You Bring to the Team Education and Experience - Associate degree required. - Two years of experience in a networking or related technical field. - Bachelor’s degree in information technology is preferred. ## Preferred Certifications and Knowledge - A+ certification - OEM equipment certifications - Microsoft certifications - Familiarity with ASTEA ## Skills That Will Help You Succeed - Strong commitment to service quality and process improvement. - Customer-first communication and relationship-building skills. - Ability to organize, prioritize, and manage multiple responsibilities. - Confidence working independently and collaboratively. - Ability to interpret technical procedures and translate information for different audiences. - Clear business writing and documentation skills. - Practical problem-solving abilities. - Commitment to company and customer procedures and DYOPATH’s Core Values. - English proficiency (reading, writing and speaking) required. ## Why This Role Rocks This is an opportunity to turn foundational technical experience into a long-term career in infrastructure. You will gain practical exposure to systems administration while developing the judgment, communication, and customer-service skills needed to grow into increasingly advanced engineering responsibilities. Ready to Engineer What Comes Next? If you enjoy digging into technical challenges, helping customers, and continuously expanding your skills, apply today to become DYOPATH’s next Systems Engineer I. This role is open to applicants in Mexico only. ## Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at [www.dyopath.com](https://www.dyopath.com/). The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. ## About DYOPATH ## Company Overview - **One-liner**: DYOPATH is a managed IT services and cybersecurity provider delivering business-first technology solutions, including 24/7/365 support, strategic consulting, and security platforms. - **Entity Type**: Private (Privately Held) - **Headquarters**: Houston, Texas, United States - **Founded**: 1994 (as DYONYX); the current company was formed by a merger in 2020. There is a conflicting report showing 1996 as the founding year. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7020719) states 1994. - **Founders**: The merger combined DYONYX (CEO: Chuck Orrico) and Single Path (CEO: Rob Koch). [linkedin.com](https://www.linkedin.com/company/dyopath) ## Core Business - **Primary industry/industries**: IT Services and IT Consulting; Managed Security Services (MSSP). [dyopath.com](https://dyopath.com/) - **Target customers**: B2B, targeting enterprises, mid-market firms, and SMBs across various sectors, with a special focus on private equity firms and federal agencies. [dyopath.com](https://dyopath.com/) - **Mission or purpose statement**: A “business-first” approach, focusing on business results rather than just technology, to help clients reduce risk and improve performance. [dyopath.com](https://dyopath.com/) ## Products & Services - **[DYOSPHERE](https://dyopath.com/)**: Managed services platform offering 24/7/365 monitoring, proactive maintenance, help desk, infrastructure management, cloud services, and IT planning. - **[DYOGUARD](https://dyopath.com/)**: Cybersecurity platform integrating threat shields, vulnerability checks, SIEM/SOC services, and security program management. - **Compliance Services**: Gap checks, policy creation, and ongoing compliance checks for HIPAA, PCI DSS, FERPA, CMMC, NIST, and more. - **Professional Services**: Business IT consulting, security advisory (vCISO), and strategic planning. ## Market Standing - **Valuation/Market Cap**: Not publicly available. - **Key Metric**: Annual Revenue of **USD 37,000,000**. [linkedin.com](https://www.linkedin.com/company/dyopath) - **Notable Investors/Partners**: The company is backed by private equity. Specific partners include Sandler Partners. [linkedin.com](https://www.linkedin.com/company/dyopath) - **Growth Signals**: Named to the CRN MSP 500 Elite 150 list (2024), CRN Solution Provider 500 list (2025), MES Midmarket 100 (2024). Received a 98% customer satisfaction rating. Headcount is 251 people, with a year-over-year decrease of -6.1% (-24 people). [dyopath.com](https://dyopath.com/), [linkedin.com](https://www.linkedin.com/company/dyopath) ## Competitive Advantages - **29 Years of Combined Experience**: A deep history from the 1996 and 2003 founding dates of its predecessor companies. - **Business-First Approach**: Prioritizes business outcomes over technical features, a differentiator from tech-only providers. - **Comprehensive Portfolio**: Offers a full stack from strategy and consulting to managed IT and advanced cybersecurity under one roof, reducing vendor complexity. ## Strategic Focus - **Growth in Cybersecurity**: Continued investment in the DYOGUARD platform and security advisory services (vCISO) to address increasing cyber threats. - **Private Equity Practice**: A specialized service offering for private equity firms, providing tech support and compliance for their portfolio companies. - **Hybrid Work Enablement**: Designing solutions for a distributed workforce, including secure remote access and cloud tools. ## Why Work Here - **Culture**: Certifed as a **Great Place to Work** (85% of employees say it’s a great place, vs. 57% at a typical US company). [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7020719) - **Core Values**: Operates under the “LOVE” ethos (Living Our Values Everyday), emphasizing family, compassion, and work-life balance. [dyopath.com/careers](https://dyopath.com/careers/) - **Remote/Hybrid Policy**: Supports remote positions; roles are available for US-based and Mexico-based employees. Employs a mix of remote and office-based work. [dyopath.com/careers](https://dyopath.com/careers/) - **Notable Perks**: Comprehensive benefits include medical, dental, vision, 401(k) with match, paid parental leave, telemedicine, an ergonomic chair, internet stipend, and a quarterly shout-out award. Mexico-based roles include a Christmas bonus, vacation premium (up to 75%), and savings fund. [dyopath.com/careers](https://dyopath.com/careers/) - **Professional Development**: Partnership with Illinois Central College for IT training; provides ongoing learning opportunities and resources. [dyopath.com/careers](https://dyopath.com/careers/) ## Sources 1. [Company Website](https://dyopath.com/) 2. [Careers Page](https://dyopath.com/careers/) 3. [LinkedIn Company Profile](https://www.linkedin.com/company/dyopath) 4. [Open Positions](https://dyopath.com/open-positions/) 5. [Great Place To Work Certification](https://www.greatplacetowork.com/certified-company/7020719) ## Other roles at DYOPATH - [Service Desk Level 1 Analyst (Mexico)](https://feeny.ai/job/service-desk-level-1-analyst-mexico-dyopath-remote-ajjhtxmxj5mb) - [Desktop Support Analyst II (Manufacturing Technology Support)](https://feeny.ai/job/desktop-support-analyst-ii-manufacturing-technology-support-dyopath-santa-hj7rrawfdsbr) — Santa Catarina Nuevo León, Mexico - [IT Support Specialist](https://feeny.ai/job/it-support-specialist-dyopath-sanford-a6g12fg5xz3y) — Sanford, NC - [SOC Engineer I (Mexico)](https://feeny.ai/job/soc-engineer-i-mexico-dyopath-remote-f7gg4nqvwram) - [SOC Engineer I (Mexico)](https://feeny.ai/job/soc-engineer-i-mexico-dyopath-remote-jj0snma12q9z) - [SOC Engineer I (Mexico)](https://feeny.ai/job/soc-engineer-i-mexico-dyopath-remote-1n1d2rcd9c51) - [Systems Engineer I](https://feeny.ai/job/systems-engineer-i-dyopath-remote-hk3h8fasv27g) - [Systems Administrator I](https://feeny.ai/job/systems-administrator-i-dyopath-remote-s31tgc6f76fh) - [PC Depot Technician](https://feeny.ai/job/pc-depot-technician-dyopath-oakbrook-terrace-karb76pms2z6) — Oakbrook Terrace, IL - [SNOC Engineer III](https://feeny.ai/job/snoc-engineer-iii-dyopath-remote-h3cvsp02g6x7)