---
title: 'Systems Engineer II, AI Solutions & IT Operations at Woven by Toyota'
canonical: 'https://feeny.ai/job/systems-engineer-ii-ai-solutions-it-operations-woven-by-toyota-palo-alto-wkvqbb4k7g15'
type: 'job'
last_seen: '2026-09-08'
---

# Systems Engineer II, AI Solutions & IT Operations at Woven by Toyota

- **Company:** Woven by Toyota
- **Location:** Palo Alto, CA
- **Work type:** hybrid
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/woven-by-toyota/d1371e79-10d9-4553-9d90-2611ee53e1e2

## Job description

Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.

Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.

## About the Role

We are seeking a versatile and self-driven Systems Engineer to lead the architecture of our enterprise AI platforms while also supporting our core IT infrastructure. In this unique role, you will act as a full-stack owner for our Moveworks ServiceNow Platform—consulting with internal customers to build cutting-edge Agentic AI solutions—while also rolling up your sleeves to serve as an escalation point for complex L2/L3 IT system operations.

You will act as an independent practitioner who thrives on strategic autonomy. Whether you are writing custom Python scripts for a new AI workflow, assessing the broader AI vendor landscape, or troubleshooting a critical server issue, you take a proactive, problem-solving approach. If you are a "doer" who loves blending modern automation with reliable IT operations, we want you on our team.

## What You’ll Do (Key Responsibilities)

AI Architecture & Solution Delivery

- Full-stack Ownership: Partner deeply with internal customers throughout the entire delivery lifecycle of AI Agents on the Moveworks ServiceNow Platform: Discussions and Planning, Solution Design/Architecture, Building, Tuning, and Prod Launch.

- Custom Solution Design & Strategic Autonomy: Architect, design, and consult with customers to develop high-impact technical AI solutions. Apply creative freedom in solution design to help internal teams leverage AI in novel ways and shape their Agentic AI roadmap.

- Integration & Implementation: Integrate the Moveworks ServiceNow Platform with enterprise systems in an innovative, secure, and performant manner to solve complex business challenges.

- Product Partnership & Vendor Landscape: Work closely with engineering and product teams (including vendor partners like Moveworks) on new rollouts. Synthesize on-the-ground customer feedback to drive product decisions, assess the evolving AI landscape, and help evaluate the best solutions for our tech stack.

IT Operations & Infrastructure Support

- L2/L3 System Support: Responsible for the maintenance, configuration, and reliable operation of core IT services, networks, servers, virtualization, and cloud systems.

- Help Desk Escalation: Serve as the escalation point for the help desk. Interact with support teams to assist in troubleshooting, identify root causes, and provide timely technical support.

- Operational Excellence: Continuously proactively identify pain points and improve existing IT processes and procedures to achieve operational excellence.

## What You Bring (Qualifications & Experience)

- Experience: 3-5+ years of experience in a technical role, such as a Forward Deployed Engineer, Solutions Engineer, Customer Success Engineer, Solutions Architect, Consulting Engineer, or Software Engineer. Including a bachelor degree or higher in computer science, information technology, and/or related field.

- Automation & Integration Expertise: Hands-on experience designing, building, and launching full-stack workflows and automations. Must be proficient in leveraging REST APIs, iPaaS automation (Workato, Azure Functions, AWS Lambdas, ServiceNow Flow Designer), and generic scripting (e.g., Python, JavaScript, Golang).

- Versatility & Adaptability: Proven ability to operate across multiple business functions and technical domains, demonstrating adaptability, quick learning, and a broad, deep technical skillset.

- Self-Driven Execution: You are a fully independent practitioner who owns work with minimal guidance. You can evaluate multiple complex factors, arrive at sound technical decisions, and roll up your sleeves to get the work done.

- Collaboration & Knowledge Sharing: A strong track record of contributing ideas, architectural designs, and documentation across multiple project teams, not just within your immediate assignments.

- Bachelor degree or higher in Information technology, computer science, and/or related field.

The base pay for this position ranges from $ 112,000 -$ 184,000 a year.

Your base salary is one part of your total compensation. We offer a base salary, short term and long term incentives, and a comprehensive benefits package. The total compensation offered to an employee will be dependent upon the individual's skills, experience, qualifications, location, and level.

## WHAT WE OFFER

We are committed to creating a modern work environment that supports our employees and their loved ones. We offer many options of the best programs to allow you to do your most meaningful work and to help you shape the future of mobility. ・Excellent health, wellness, dental and vision coverage ・A rewarding 401k program ・Flexible vacation policy ・Family planning and care benefits

Our Commitment ・We are an equal opportunity employer and value diversity. ・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.

## About Woven by Toyota

## Company Overview
- **One-liner**: Woven by Toyota is a wholly owned Toyota subsidiary that develops software-driven mobility technologies, including an automotive software platform, automated driving systems, and the Woven City test course.
- **Entity Type**: Private (wholly owned subsidiary of Toyota Motor Corporation)
- **Headquarters**: Tokyo, Japan (US offices in Palo Alto, CA; Seattle, WA; Ann Arbor, MI; Brooklyn, NY)
- **Founded**: April 2023 (predecessor company Toyota Research Institute-Advanced Development, Inc. was established in March 2018)
- **Founders**: Not applicable (subsidiary; the company was formed from Toyota’s internal R&D unit)

## Core Business
- **Primary industry/industries**: Automotive software, mobility technology, automated driving, cloud infrastructure
- **Target customers**: B2B primarily – automotive OEMs, Toyota Group companies, and mobility ecosystem partners
- **Mission**: “To challenge the current state of mobility through human-centric innovation.”
- **Purpose**: Drive the future of movement and enhance well-being for all

## Products & Services
- **[Arene](https://woven.toyota/en/)**: A state-of-the-art software platform that unifies and accelerates automotive software development (SaaS/platform).
- **[Automated Driving](https://woven.toyota/en/)**: AI- and data-driven automated driving technologies designed to pursue zero traffic accidents (software/hardware).
- **[Woven City](https://woven.toyota/en/)**: A test course for mobility where Weavers and Inventors co-create new mobility products and services (physical testbed).
- **[Cloud & AI Infrastructure](https://woven.toyota/en/)**: Foundational infrastructure for cross-company collaboration, providing tools, resources, and workflows for internal and partner teams (internal platform).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (wholly owned subsidiary; not independently valued)
- **Key Metric**: ~2,500 employees (as of 2026)
- **Notable Investors/Partners**: 100% owned by Toyota Motor Corporation; collaborates with Toyota Group companies and external mobility partners.
- **Growth Signals**: Rapid headcount growth from predecessor (TRI-AD) to ~2,500; expansion of Woven City and Arene platform; multiple US office locations (Palo Alto, Seattle, Ann Arbor, Brooklyn).

## Competitive Advantages
- **Toyota Group backing**: Access to decades of automotive craftsmanship, safety standards, and global manufacturing scale.
- **Human-centric innovation**: Focus on safety, quality, and responsible innovation as core differentiators.
- **Unique testbed**: Woven City provides a real-world environment to validate mobility technologies.
- **Cross-functional culture**: “Kakezan” (multiplication) – combining diverse strengths across global teams.

## Strategic Focus
- **Current priorities**: Scaling the Arene platform, advancing automated driving capabilities, and operationalizing Woven City as a co-creation hub.
- **Direction**: Transforming Toyota from an automaker into a mobility company; achieving zero traffic accidents and expanding the definition of mobility.

## Why Work Here
- **Culture highlights**: Guided by “The 7 Threads” values – Drive Change for Others, Start the Momentum, Embrace Kakezan, etc. Emphasis on trust, mutual respect, and thoughtful debate.
- **Remote/hybrid policy**: Hybrid options, no core hours, practices designed for global teams across time zones.
- **Notable perks**: Mobility support (relocation assistance, cross-cultural guidance), opportunities to collaborate with engineers across the Toyota Group, hands-on cross-functional teamwork.
- **Engineering culture**: Global by design (Japan, US, UK); open communication and shared ownership; focus on quality and speed.

## Sources
1. [woven.toyota – Careers](https://woven.toyota/en/careers/)
2. [woven.toyota – Company Profile](https://woven.toyota/en/company/profile/)
3. [woven.toyota – Homepage](https://woven.toyota/en/)
4. [woven.toyota – Company Overview](https://www.woven.toyota/en/company/)
5. [woven.toyota – Culture](https://woven.toyota/en/careers/culture/)

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