---
title: 'Systems Engineer (IT Services) at Charles River Associates'
canonical: 'https://feeny.ai/job/systems-engineer-it-services-charles-river-associates-boston-yyv7saxcsfd1'
type: 'job'
last_seen: '2026-10-27'
---

# Systems Engineer (IT Services) at Charles River Associates

- **Company:** Charles River Associates
- **Location:** Boston, MA / Chicago, IL
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-10-27
- **Apply:** https://job-boards.greenhouse.io/charlesriverassociates/jobs/1142524

## Job description

## About Charles River Associates

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.

Position Overview

The Information Technology (ITS) team at CRA is currently a Global team of 40 professionals dedicated to enhancing, maintaining, and developing the firm's technology infrastructure and security. The team is comprised of four functions: Service Delivery & Telecom, Enterprise Application Solutions, Infrastructure, Networking and Cloud Services and Security. Information Technology staff are based in the Boston, Chicago, London, Munich, New York, Oakland, and Washington, DC offices. Mainly a Microsoft house, CRA is looking to maximize the performance of our on-premise systems and hybrid infrastructure, meaning experience with cloud technologies is essential for this role.

The Systems Engineer is a broad and varied role which provides a fantastic opportunity to develop existing skillsets and get hands-on experience with new technologies in a fast-paced production environment. Typical Systems Engineer responsibilities include:

- Install/configure, operate, maintain and troubleshoot systems hardware and software in a Global Windows server environment;
- Install/configure, operate, maintain and troubleshoot Windows Servers;
- Install/configure, operate, maintain and troubleshoot VMware vSphere, vCenter, and ESXi;
- Provide Level 2 support to the Service Delivery team;
- Active Directory and Entra Administration, Group Policy & RBAC;
- Automate common administrative tasks;
- Rotate off-hours on-call support;
- Complete fast-paced and high-volume work order requests.

Desired Qualifications

- Bachelor's degree (Master's preferred);
- 3 + years of significant experience working within a hybrid on premises/cloud environment;
- MCSA preferred;
- Solid working knowledge of Azure is essential with minimum AZ900 Azure Fundamentals qualification;
- Ability to build a well-documented and robust PowerShell script from the ground up;
- Proficient with core technologies: Office 365, Windows Server, Active Directory, Group Policy, RBAC;
- Experience working in a geographically disperse cross-functional team;
- Experience with VMware vSphere/VCF.

To Apply

To be considered for this position, please submit the following:

- Resume – please include current address, personal email and telephone number;
- Cover letter (optional) – please describe your interest in CRA and how this role matches your goals.

Career Growth and Benefits

- CRA’s robust [skills development programs](https://www.crai.com/cra-careers/talent-development/), encompassing both formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
- We offer a comprehensive total rewards program including a superior benefits package, [wellness programming](https://www.crai.com/benefits/) to support physical, mental, emotional and financial well-being, and in-house [immigration support](https://www.crai.com/cra-careers/immigration-global-mobility/) for foreign nationals and international business travelers.

Work Location Flexibility

CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team.

Responsible AI Use in Recruiting

We believe that recruiting is fundamentally a human process, and we are committed to a hiring process that is consistent, transparent, and people-focused. While AI and other technology-enabled tools help our team operate more efficiently, we strive to provide every candidate with a personalized, thoughtful, and high-touch experience. As CRA invests significant human effort to find qualified members for our teams, we expect candidates to invest corresponding human effort to learn about CRA, prepare thoughtful application materials, and engage with our interviewers. Read more about appropriate hiring manager, recruiting team, and candidate AI at CRA [on our website](https://www.crai.com/cra-careers/ai-recruiting/).

Our Commitment to Equal Employment Opportunity

Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.

Salary and other compensation

A good-faith estimate of the annual base salary range for this position is $100,000-$125,000. Starting pay within this range varies based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position is eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which includes: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.

## About Charles River Associates

## Company Overview
- **One-liner**: Charles River Associates (CRA) is a leading global consulting firm that provides economic, financial, and strategic expertise to major law firms, corporations, accounting firms, and governments worldwide.
- **Entity Type**: Public (NASDAQ: CRAI)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 1965
- **Founders**: Founded by professors from Harvard and MIT

## Core Business
- **Primary industry/industries**: Management Consulting, Economic Litigation Consulting, Financial Consulting, Strategy Consulting
- **Target customers**: Major law firms (98% of the Am Law 100), corporations (88% of the Fortune 100), accounting firms, and governments
- **Mission or purpose statement**: To deliver thoughtful, effective advice backed by research and real-world experience, helping clients navigate high-stakes litigation, regulatory proceedings, and critical business strategy issues.

## Products & Services
CRA operates through ten distinct practice areas, offering a multidisciplinary approach:
- **Antitrust & Competition Economics**: Economic analysis for merger reviews, antitrust litigation, and competition policy.
- **Financial Economics**: Valuation, damages analysis, and financial modeling for disputes and transactions.
- **International Arbitration**: Expert economic and financial advice in international arbitration proceedings.
- **Labor & Employment**: Analysis of employment practices, compensation, and workforce issues.
- **Life Sciences**: Strategic and economic consulting for pharmaceutical, biotech, and medical device companies.
- **Energy & Environment**: Economic and regulatory analysis for energy markets, environmental policy, and climate change.
- **Forensic Services**: Investigation and analysis of financial fraud, accounting irregularities, and asset tracing.
- **Intellectual Property**: Damages analysis and valuation in IP disputes.
- **Transfer Pricing**: Economic analysis for intercompany pricing and tax compliance.
- **Strategy & Performance**: Corporate strategy, operational improvement, and performance optimization.

## Market Standing
- **Valuation/Market Cap**: As of July 2025, approximately $1.5 billion (market cap fluctuates; check latest)
- **Key Metric**: Revenue growth of 48% over the past five years (as reported on CRA's essential facts page)
- **Notable Investors/Partners**: Clients include 88% of the Fortune 100 and 98% of the Am Law 100. The firm is publicly traded, so major institutional investors hold shares.
- **Growth Signals**: Over 1,000 consultants across 20+ offices worldwide; staff from more than 70 countries; over 35 languages spoken; ranked as a top consulting firm by Vault and Management Consulted.

## Competitive Advantages
- **Academic Heritage**: Founded by Harvard and MIT professors, CRA maintains a culture of rigorous analysis and intellectual curiosity.
- **Expertise Depth**: Over 82% of senior staff hold advanced degrees, with more than 35% holding PhDs in economics, finance, and related fields.
- **High-Stakes Client Base**: Serves 98% of the Am Law 100 and 88% of the Fortune 100, indicating a trusted reputation for complex, high-profile matters.
- **Multidisciplinary Approach**: Ten practice areas allow for cross-disciplinary collaboration, providing comprehensive solutions to client challenges.
- **Objectivity and Integrity**: Known for fact-based, defensible analysis that withstands scrutiny in litigation and regulatory settings.

## Strategic Focus
- **Talent Development**: Heavy investment in training and professional development, including CRA Tech Labs (internal skill-building sessions) and formal mentorship programs.
- **Global Expansion**: Continued growth across 20+ offices worldwide, with a focus on attracting diverse talent from over 70 countries.
- **Practice Area Innovation**: Developing new capabilities at the intersection of economics, finance, and technology to address emerging client needs (e.g., climate, digital markets, life sciences).
- **Community and Inclusion**: Emphasis on pro bono work, volunteer programs, and Employee Resource Groups to foster an inclusive culture.

## Why Work Here
- **Culture**: Described as intellectually curious, collegial, and academically rigorous. The firm emphasizes learning, resourcefulness, and integrity.
- **Work Environment**: Collaborative, with a strong focus on mentorship and peer support. Employees are encouraged to lead initiatives, from social committees to Tech Lab training sessions.
- **Remote/Hybrid Policy**: CRA offers flexible work arrangements, though specific policies vary by office and role. The firm supports a hybrid model for many positions.
- **Benefits & Wellness**: Extensive offerings supporting physical, mental, financial, and emotional wellbeing, including competitive compensation, health coverage, and wellness programs.
- **Career Growth**: Clear pathways for advancement, with a focus on hands-on learning from day one. Internships and entry-level roles provide exposure to high-stakes client work.
- **Immigration Support**: CRA is committed to supporting international employees through the global immigration process.
- **Notable Perks**: Access to a global network of experts, pro bono opportunities, and a strong alumni community.

## Sources
1. [crai.com](https://www.crai.com/) - Company website
2. [crai.com/cra-careers](https://www.crai.com/cra-careers/) - Careers page
3. [crai.com/about-us](https://www.crai.com/about-us/) - About page
4. [crai.com/cra-careers/essential-facts](https://www.crai.com/cra-careers/essential-facts/) - Essential facts page
5. [crai.com/cra-careers/why-cra](https://www.crai.com/cra-careers/why-cra/) - Why CRA page

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