---
title: 'Systems Engineer at Orion Innovation'
canonical: 'https://feeny.ai/job/systems-engineer-orion-innovation-olympia-8jajgmtsqj7a'
type: 'job'
last_seen: '2026-11-05'
---

# Systems Engineer at Orion Innovation

- **Company:** Orion Innovation
- **Location:** Olympia, WA
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-05
- **Apply:** https://www.orioninc.com/careers/job/?gh_jid=4725710006

## Job description

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Required

1. Systems Infrastructure Management
2. Technical Troubleshooting & Incident Resolution
3. System Integration & Configuration
4. Documentation & Compliance Reporting
5. Cross Functional Communication & Training Delivery

Position Summary:

The Systems Engineer, IT Shared Services, under the supervision of the Director of IT, serves as the primary liaison for network-related projects supporting manufacturing, quality control, and facilities/engineering teams. As the site’s subject matter expert on all aspects of IT systems infrastructure, this individual will oversee the day-to-day monitoring and administration of local servers, storage, and application services, ensuring a secure, reliable, and high-performing IT environment. The Systems Engineer will provide network support to staff and resolve related issues for all site and remote operations.

The candidate will principally manage, monitor, and optimize the network infrastructure across the Bothell site (IT QC, MFG, and corporate environments) and will lead efforts related to system onboarding, configuration, patching, upgrades, and integrations of local, plant-wide, and corporate IT systems and solutions. The candidate should have at least 5 years’ experience in pharma/biotech/healthcare environments is required, with expertise supporting systems architecture within Supply Chain, Manufacturing, and Quality System settings. The candidate should be familiar with IT/OT convergence, GMP requirements, and process automation system protocols.

Key Responsibilities:

- Possess expertise in systems infrastructure, including servers, storage, virtualization, operating systems, and cloud solutions
- Provide technical support and troubleshooting for system-related issues across teams
- Plan, configure, and implement system integrations for applications, devices, and platforms
- Maintain technical system documentation, diagrams, and standard operating procedures
- Proactively identify and resolve system performance, security, and reliability issues
- Coordinate system activities, upgrades, and incidents locally and with global teams as needed
- Deliver training to internal teams regarding system best practices, security, and new functionalities
- Prepare, schedule, and implement system maintenance plans and upgrade cycles
- Develop and present system performance and incident reports to IT and business leadership

Working Conditions:

- Work will be performed in a normal office environment as well as GMP laboratory or manufacturing processing facility.
- This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

Qualifications:

Education: Bachelor's degree in a life sciences, engineering, or technology discipline, or a minimum of 5 years of equivalent biotechnology or pharmaceutical industry experience.

Experience:

- 5+ years of direct experience designing, implementing, and supporting enterprise IT systems infrastructure (servers, storage, virtualization, operating systems, cloud platforms) in regulated environments, preferably within pharma/biotech/healthcare manufacturing settings.
- Professional certification is preferred, including Microsoft Certified: Azure Administrator Associate, CompTIA Server+, or equivalent. Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Professional (VCP), or similar are a plus.
- Proficient in supporting ITIL processes—including Incident Management, Problem Management, and Change Management—with specific expertise in troubleshooting and resolving system-related incidents.
- Solid understanding of global Health Authority regulations, current industry practices, and application of guidelines pertaining to secure system architectures for control of computerized systems and electronic records.
- Experience documenting system architecture, configurations, and change controls, as well as preparing metrics and performance reporting for audit and compliance purposes.
- Familiar with integrating and supporting enterprise systems such as MES, ERP, LIMS, Validation/Test systems, QMS, and Learning Management Systems within regulated domains.
- Skilled in responding to support tickets from end users and IT staff to diagnose and resolve system performance, availability, and security issues affecting servers, desktop applications, databases, and mission-critical systems. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This https://www.orioninc.com/candidate-data-privacy-policy/ (“Notice”) explains:

- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general [Privacy Policy](https://www.orioninc.com/privacy-policy/).

## About Orion Innovation

## Company Overview
- **One-liner**: Orion Innovation is a global software engineering and data company that helps enterprises modernize technology, reimagine customer experiences, and accelerate growth through Data, AI, Cloud, and Experience Design.
- **Entity Type**: Private (acquired by One Equity Partners in 2018)
- **Headquarters**: Iselin, New Jersey, United States
- **Founded**: 1993
- **Founders**: Not publicly available

## Core Business
- **Industries**: IT Services and IT Consulting, with deep vertical expertise in Banking, Financial Services & Insurance (BFSI), Healthcare & Life Sciences, Telecom, Media & Technology, Sports & Entertainment, and Professional Services.
- **Target Customers**: Large enterprises and mid-market organizations (B2B) across regulated industries seeking digital transformation.
- **Mission/Purpose**: To help clients solve complex challenges, drive transformation, and move confidently toward what’s next. Their purpose is to build what matters, using Data, AI, and Cloud to turn technology into tangible business impact.

## Products & Services
Orion delivers services rather than a single product, organized into core capabilities:

- **Engineering**: Cloud-native development, AI/ML, mobile development, and quality engineering to accelerate time to market.
- **Data & Analytics**: Data strategy, engineering, migration, analytics, and modern data platforms.
- **AI**: Enterprise AI adoption advisory, responsible AI, generative AI development, and agentic systems.
- **Cloud**: Cloud and VMware migration, legacy modernization, cloud security, managed services, and DevSecOps (hybrid and multi-cloud).
- **Experience Design**: Human-centered design, UX/UI prototyping, journey management, and martech.
- **Cybersecurity**: Adaptive cybersecurity, AI security, cyber defense operations, and GRC.

## Market Standing
- **Valuation**: Not disclosed (private company, owned by One Equity Partners).
- **Key Metric (Revenue)**: Annual revenue of **$1.3 billion** (2025 data from LinkedIn).
- **Key Metric (Headcount)**: **6,000+ global associates** (as per company website; LinkedIn reports 3,122 with +8.0% YoY growth).
- **Notable Investors/Partners**: **One Equity Partners** (majority owner); partner ecosystem includes hyperscalers (AWS, Azure, GCP) and leading data, cloud, and cybersecurity technology partners.
- **Growth Signals**:
    - 30+ years in business with **20+ years average tenure** of top 10 clients (indicating high retention).
    - **12 major global delivery centers** in the US, Canada, Mexico, Europe (incl. Serbia, Romania), and India/APAC.
    - Active M&A history: acquired Banktech Software Services (2023), NetRD (2021), MERA (2019), Behavior (2019), Cabeus (2019).

## Competitive Advantages
- **Deep Domain Expertise**: Unlike generalist IT shops, Orion has 30+ years of specialized experience in highly regulated industries (BFSI, Healthcare, Telecom).
- **Full-Stack Digital Transformation**: Uniquely combines Data, AI, Cloud, Engineering, Design, and Cybersecurity under one roof, acting as a true end-to-end partner.
- **Global Delivery Model**: Operates nearshore and offshore centers (12+ major delivery locations) enabling 24x7 support and cost efficiency.
- **High Client Stickiness**: Average tenure of top 10 clients is **20+ years**, a strong signal of trust and delivery quality.
- **Hyperscaler Partnerships**: Co-innovates with the three major cloud providers, acting as a trusted advisor.

## Strategic Focus
- **Becoming a Data and AI Powerhouse**: The company is explicitly evolving into a global "Data and AI" leader, investing heavily in AI/ML, generative AI, and agentic systems.
- **Enterprise AI Adoption**: Focus on moving clients from pilot to production scale with responsible and secure AI.
- **Geographic Expansion**: Continued investment in their global delivery network across North America, Europe, and India/APAC.
- **Industry Specialization**: Deepening vertical expertise in existing high-value sectors (BFSI, Healthcare, Telecom).

## Why Work Here
- **Culture & Growth**: Described as a place where "curiosity drives progress" with a "Growth Mindset" value. Employees report high exposure to cutting-edge Data, AI, and next-gen engineering [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/).
- **Learning & Development**: Strong emphasis on upskilling through the **Orion Academy** and hands-on global project work. Leaders are said to invest in employee progress [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/).
- **Work Model**: **Hybrid** work model designed for "connection, flexibility, and high-performance teams" [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/). They blend flexibility with intentional collaboration.
- **Global & Diverse**: A team of 6,000+ across 20+ nationalities. Inclusion is a stated priority, with cultural celebrations and an environment encouraging authenticity.
- **Impact & Stability**: The company boasts high client retention (20+ year average) and works on mission-critical systems for large enterprises, offering a mix of project stability and challenging work.
- **Perks & Recognition**: Awarded the **Cigna Healthy Workforce Designation**, indicating a focus on employee well-being and health benefits [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/).

## Sources
1. [Orion Innovation - Homepage](https://www.orioninnovation.com/)
2. [Orion Innovation - About Us](https://www.orioninnovation.com/about/who-we-are/)
3. [Orion Innovation - Life at Orion](https://www.orioninnovation.com/careers/life-at-orion/)
4. [Orion Innovation - Careers](https://job-boards.greenhouse.io/orioninnovation)
5. [Orion Innovation - LinkedIn Profile](https://www.linkedin.com/company/orioninnovation)

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