--- title: 'Systems Operations Analyst at Hungryroot' canonical: 'https://feeny.ai/job/systems-operations-analyst-hungryroot-remote-4g2cdgj6b68y' type: 'job' last_seen: '2026-11-02' --- # Systems Operations Analyst at Hungryroot - **Company:** Hungryroot - **Location:** Remote - **Work type:** remote - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-11-02 - **Apply:** https://job-boards.greenhouse.io/hungryroot/jobs/6223549004 ## Job description ## About Us Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable. Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat. ## About the Role We’re looking for an ambitious, curious problem-solver to keep our fulfillment operations running smoothly during evening hours. You’ll monitor our fulfillment platform and its integrations, investigate issues as they come up, and be the first point of contact for our fulfillment sites during the second shift. You don’t need to be a software engineer. We’re looking for someone who understands how fulfillment works, or is eager to learn it, and who uses AI tools like Claude and Cursor to dig into problems and understand what comes back. You’ll use AI-assisted coding in our Python and Django codebase to investigate issues, make small fixes, and build new features and reporting, so you can grow into bigger responsibilities. This is an entry-level role. New grads and early-career candidates are welcome, and internships, co-ops, and project experience count. Schedule - Mon-Fri, 3-11pm ET. The first month is 9am-5pm ET for training. - Weekends: Every other weekend, you’ll be the point of contact for issues and monitor our order management system during the Sunday order release, as well as any other issues that may arise throughout the weekend - Work remotely anywhere in the U.S. ## Responsibilities - Monitor fulfillment systems, integrations, and site requests during evening hours - Investigate stuck or failed orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools - Use AI-assisted coding (Claude, Cursor) to read and understand our Python/Django code, make small fixes, and build scripts and automation - Escalate complex issues to the Sr. Manager of Fulfillment Systems with a clear summary: what happened, impact, what you’ve tried, and recommended next steps - Document fixes and improve runbooks so repeat issues get solved faster - Support building new features, reporting, and process improvements during the day ## Qualifications - Bachelor’s degree (industrial engineering, computer science, supply chain, etc) - Exposure to fulfillment, warehouse, or supply chain operations (internships, co-ops, coursework, and WMS/OMS experience all count) - Hands-on use of AI-assisted coding tools (Claude, Cursor, Copilot), and the judgment to review, understand, and verify the code they produce - Working knowledge of SQL - Basic familiarity with Python - Strong troubleshooting and critical-thinking skills - Clear written and verbal communication - A willingness to learn, an open mind, and the ambition to grow Nice to Haves - Industrial engineering or supply chain background - Experience with Python, Django, JSON, and APIs - ERP or WMS experience - Jira, Confluence, or similar collaboration tools ## Perks & Benefits - Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide! - Equity - Unlimited vacation policy - Universal paid parental leave - Monthly Hungryroot credit for delicious, healthy groceries - Comprehensive health, vision, dental, and life insurance - 401k with Company Match - A work from home stipend to support your initial home-office setup Expected Pay Range $70,000 - $90,000 ## #LI-REMOTE The employer will not sponsor applicants for work visas. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class. ## About Hungryroot ## Company Overview - **One-liner**: Hungryroot uses AI to personalize grocery, meal kit, and supplement deliveries, making healthy eating effortless. - **Entity Type**: Private (funded; $75.4M total funding) - **Headquarters**: New York, New York, United States - **Founded**: 2015 - **Founders**: Not publicly disclosed in search results ## Core Business - **Primary industry**: Food & Beverage Services / Food Delivery - **Target customers**: B2C – health-conscious consumers, individuals with dietary preferences (gluten-free, high-protein, vegetarian, etc.), and busy households looking to save time on meal planning and grocery shopping. - **Mission statement**: “To build the most consumer-centric food and wellness company to ever exist” – acting as a personal assistant for healthy living by tailoring groceries, recipes, and supplements to each customer’s goals, lifestyle, and budget. [hungryroot.com](https://www.hungryroot.com/) ## Products & Services - **Personalized Grocery & Meal Kit Delivery**: Customers complete a profile covering diet, health goals, and budget; Hungryroot curates a weekly box of groceries, easy recipes, and free gifts. Combines the convenience of a meal kit with the variety of a grocery store. [hungryroot.com](https://www.hungryroot.com/) - **Supplements**: Essential supplements (e.g., anti-inflammatory, gut-friendly) offered alongside food items. - **AI-Powered Recommendation Engine**: The core technology that personalizes every delivery based on individual preferences, aiming to save customers an average of 3 hours per week and over $200 compared to takeout. [hungryroot.com](https://www.hungryroot.com/) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of **$161.5M** (as of latest data on LinkedIn) [linkedin.com](https://www.linkedin.com/company/hungryroot) - **Total Funding**: **$75.4M** across 5 rounds, including seed (2015), Series A (2016, 2017), Series B (2018 led by Lightspeed Venture Partners), and a venture round in 2022. [linkedin.com](https://www.linkedin.com/company/hungryroot) - **Notable Investors/Partners**: **Lightspeed Venture Partners** (led multiple rounds) [linkedin.com](https://www.linkedin.com/company/hungryroot) - **Growth Signals**: - Headcount grew **53% YoY** to 176 employees (as of mid-2026). [linkedin.com](https://www.linkedin.com/company/hungryroot) - 14M+ deliveries completed; 4.8 average TrustPilot rating; 90% of surveyed customers reported improved health. [hungryroot.com](https://www.hungryroot.com/) - Remote-first company with talent across 28+ states. [hungryroot.com](https://www.hungryroot.com/careers/) ## Competitive Advantages - **AI‑First Personalization**: The entire shopping experience is algorithm‑driven, adapting to each customer’s dietary needs, budget, and goals – a moat that competitors like HelloFresh or Blue Apron have been slower to match at scale. - **Hybrid Model**: Combines the flexibility of grocery delivery (choose individual items) with the simplicity of meal kits (recipes included), reducing food waste and increasing customer satisfaction. - **Customer‑Obsessed Metrics**: Claims an average of 3 hours saved per week and $200 saved vs. takeout, backed by customer surveys. [hungryroot.com](https://www.hungryroot.com/) - **Strong Brand Trust**: 4.8 stars on TrustPilot and high customer retention signals (free gift every delivery, easy pause/cancel). [hungryroot.com](https://www.hungryroot.com/) ## Strategic Focus - **Scale Personalization**: Continued investment in AI and data science (see job postings for Senior Data Scientist, Senior Software Engineer, Platform). [greenhouse.io](https://job-boards.greenhouse.io/hungryroot/jobs/5978366004) - **Expand Product Categories**: Adding supplements and targeting specific health needs (anti‑inflammatory, gut‑friendly, high protein) to broaden the customer base. - **Operational Efficiency**: Hiring for fulfillment and operations roles (e.g., Operations Manager in Hiram, Georgia) to support national growth while maintaining a remote‑first engineering culture. [greenhouse.io](https://job-boards.greenhouse.io/hungryroot/jobs/5978366004) - **International Talent**: Presence in Colombia, Poland, and India suggests a global hiring strategy for tech and operations. [linkedin.com](https://www.linkedin.com/company/hungryroot) ## Why Work Here - **Remote‑First Culture**: Employees work from home across 28+ states; intentional in‑person gatherings (“Camp”) foster connection. [hungryroot.com](https://www.hungryroot.com/careers/) - **People‑First Values**: Free groceries delivered to your door, real growth opportunities, and a transparent, ownership‑driven environment. [hungryroot.com](https://www.hungryroot.com/careers/) - **Impact‑Driven Work**: Engineers see direct impact – e.g., funnel experiments that drove a 20% YoY lift in acquisition. [hungryroot.com](https://www.hungryroot.com/careers/) - **Strong Employer Rating**: 4.2/5 on LinkedIn (68 reviews), with high marks for Culture (4.2) and Career Development (4.1). [linkedin.com](https://www.linkedin.com/company/hungryroot) - **Open Roles (as of mid‑2026)**: Senior Software Engineer, Senior Data Scientist, Senior Product Manager, Senior Backend Engineer (Search), and more. [greenhouse.io](https://job-boards.greenhouse.io/hungryroot/jobs/5978366004) ## Sources 1. [hungryroot.com](https://www.hungryroot.com/) – Homepage product and customer stats 2. [hungryroot.com/careers](https://www.hungryroot.com/careers/) – Culture and employee testimonials 3. [linkedin.com/company/hungryroot](https://www.linkedin.com/company/hungryroot) – Company details, funding, headcount, revenue, reviews 4. [greenhouse.io/hungryroot](https://job-boards.greenhouse.io/hungryroot/jobs/5978366004) – Current job openings 5. [builtin.com/company/hungryroot](https://builtin.com/company/hungryroot) – Additional culture and office info ## Other roles at Hungryroot - [Director, FP&A](https://feeny.ai/job/director-fp-a-hungryroot-remote-g110n16qvh3y) - [Employee Experience Lead](https://feeny.ai/job/employee-experience-lead-hungryroot-new-york-jpg7bth4mg6m) — New York, NY - [1st Shift Outbound Lead (Thursday - Monday)](https://feeny.ai/job/1st-shift-outbound-lead-thursday-monday-hungryroot-indianapolis-0jwdw0199k6g) — Indianapolis, IN - [Senior Analyst, Pricing and Business Analytics](https://feeny.ai/job/senior-analyst-pricing-and-business-analytics-hungryroot-remote-5cqsx9mhrkb8)