--- title: 'Talent Acquisition Manager - Sales at ROLLER' canonical: 'https://feeny.ai/job/talent-acquisition-manager-sales-roller-austin-0xwzjr7k1yh3' type: 'job' last_seen: '2026-09-12' --- # Talent Acquisition Manager - Sales at ROLLER - **Company:** ROLLER - **Location:** Austin, TX / Walnut Creek, CA - **Posted:** 2026-03-17 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/roller/jobs/5081468007 ## Job description ## About ROLLER ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests. Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale. Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously. We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it. Why You'll Enjoy This Role! 🚀 Play a key role in scaling ROLLER’s Sales team globally, helping bring our product to more venues and experiences around the world. 🤝 Partner directly with Sales leadership to shape hiring strategy and help scale a high-performing GTM team! 🌎 Work as part of a collaborative global Talent Acquisition Team, sharing ideas and best practices across regions. ✨ Deliver a best-in-class candidate experience, representing a product and culture that genuinely excites candidates. Why You Want To Work With Us! ❤️ Loved by Customers - ROLLER is consistently highly rated on [Capterra](https://www.capterra.com/p/164715/ROLLER/reviews/) and [G2](https://www.g2.com/products/roller-software/reviews#reviews), and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success. 🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue! 💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded. ## Why This Role Matters ROLLER is entering a key phase of global growth, and our ability to hire exceptional GTM talent, and specifically Account Executives who will directly shape how fast and how well we scale. This role is responsible for bringing world-class Sales talent into the business — the people who will introduce ROLLER to new markets, new venues, and new customers. The people driving our growth towards towards redefining an entire industry! As our Talent Acquisition Manager on Sales, you’ll partner directly with Sales leadership to build the teams that drive revenue growth. Your ability to identify, engage, and secure exceptional sales talent will have a measurable impact on ROLLER’s success. We believe time in the office is critical for connection, collaboration and learning - so this role is minimum 3 days per week in the office, either Austin or Walnut Creek CA. ## What You'll Do Own GTM/Sales hiring from strategy to hire - Lead end-to-end recruitment process for GTM roles, particularly Sales positions (SDRs, AEs, Sales Leadership), from role briefing through to offer and onboarding. Most of these roles will be based in the US and UK. - Translate business goals into clear hiring plans and effective search strategies. - Design and drive the strategy for securing those tricky Enterprise AEs. Partner closely with Sales leadership - Act as a trusted advisor to hiring managers on role design, interview process, and candidate assessment - Influence hiring decisions with data, market insights and talent market expectations - Help ROLLER stay competitive in the US and UK SaaS sales talent market Build and engage high-quality talent pipelines - Leverage your existing sales talent network to identify, engage, and attract top-performing candidates. - Source and engage both active and passive sales talent using a variety of channels, including LinkedIn, industry communities, referrals, and direct outreach. Deliver an exceptional candidate experience - Represent ROLLER’s mission, culture, and opportunity with authencity and passion - Collaborate with the broader Talent Acquisition team on employer branding initiatives that strengthen ROLLER’s presence in the US and UK sales talent market. Continuously improve our TA systems and processes - Coach hiring managers on best practices in interviewing, assessment, and candidate engagement. - Maintain accurate recruitment data in our ATS (Greenhouse) while identifying opportunities to improve process efficiency. - Identify and implement opportunities to leverage AI and Technology to improve our hiring efficiency and candidate experience. ## About You - You have 5+ years of hands-on recruiting experience for Sales or GTM roles, within a SaaS or high-growth technology company, bringing a deep understanding of sales structures (SDRs, AEs, Sales Leadership) and a well-developed B2B SaaS network across the US and UK. - You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work. - You are skilled at consulting and influencing stakeholders, acting as a trusted advisor to hiring managers and leaders. - You bring strong market intelligence and can provide insights on hiring trends, competitor activity, and candidate motivations. - You are highly proactive in sourcing and engaging passive candidates, building relationships that convert into great hires. - You thrive in fast-paced, high-growth environments and are comfortable navigating ambiguity while driving results. - You are proficient with ATS platforms (Greenhouse experience highly regarded) and value process improvement and operational excellence We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals. Perks! - You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our [Capterra](https://www.capterra.com/p/164715/ROLLER/reviews/) and [G2](https://www.g2.com/products/roller-software/reviews#reviews) reviews. - ROLLER Recharge days to celebrate and recharge once we've hit our goals - Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen! - Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more. - 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers. - Work with a driven, fun, and switched-on team that likes to raise the bar in all we do! - Individual learning & development budget plus genuine career growth opportunities as we continue to expand! ## About ROLLER ## Company Overview - **One-liner**: ROLLER provides cloud-based venue management software for leisure and attractions businesses, helping them streamline operations and deliver better guest experiences. - **Entity Type**: Private (Series unknown; total funding $110M from Insight Partners, J.P. Morgan, and Acadian Software) - **Headquarters**: Austin, Texas, USA - **Founded**: 2010 - **Founders**: Not publicly available (founders not named in provided sources) ## Core Business - **Primary industry/industries**: Venue management software for leisure, entertainment, and attractions (trampoline parks, family entertainment centers, bowling, karting, museums, zoos, etc.) - **Target customers**: B2B – mid-market to enterprise venues (3,000+ venues globally) - **Mission or purpose statement**: “To help create experiences that bring joy and happiness to the world by building technology for leisure and attractions businesses.” [roller.software/about-us](https://www.roller.software/about-us) ## Products & Services - **ROLLER Platform**: All-in-one cloud-based SaaS including POS, online ticketing, digital waivers, payments, memberships, parties & group bookings, capacity management, reporting & analytics, self-serve kiosks, guest surveys, and HQ multi-site management. [roller.software/company-facts](https://www.roller.software/company-facts) - **ROLLER iQ**: AI-powered assistant (launched November 2025) providing data insights, recommendations, and automated reporting within the platform. [roller.software/company-facts](https://www.roller.software/company-facts) - **Guest Experience Agent**: Always-on AI chat for guest inquiries and bookings (part of May 2026 product launch). [roller.software](https://www.roller.software/) - **ROLLER Capital**: Access to funding for venue operators (announced May 2026). [roller.software](https://www.roller.software/) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding raised – $110M (seed $3M in 2017, Series B $7M in 2018, $50M led by Insight Partners in 2023, $50M from Insight Partners and J.P. Morgan in 2025) [roller.software/company-facts](https://www.roller.software/company-facts) - **Annual transaction volume**: $5B processed annually; 5M+ monthly bookings; 150M+ annual experiences created [roller.software](https://www.roller.software/) - **Notable Investors/Partners**: Insight Partners, J.P. Morgan, Acadian Software; 60+ integration partners, 30+ service partners [roller.software/company-facts](https://www.roller.software/company-facts) - **Growth Signals**: 300+ employees globally; 3,000+ venues served across Americas, EMEA, APAC; acquisitions of Active8 Software (2022), BookNow Software (2023), Volare Karting Software (2025); SOC2, PCI-DSS, GDPR compliant; AWS well-architected certified. [roller.software/company-facts](https://www.roller.software/company-facts) ## Competitive Advantages - **Purpose-built for attractions**: Unlike generic POS or ticketing systems, ROLLER is tailored for leisure venues with features like waiver management, session-based capacity, and party booking. - **All-in-one platform**: Replaces multiple tools (POS, ticketing, CRM, payments, memberships) reducing operational complexity. - **Global scale and compliance**: SOC2, PCI-DSS, GDPR compliant with data centers in US, EU, AU – critical for international venue operators. - **AI innovation**: Early mover with ROLLER iQ and Guest Experience Agent, embedding intelligence directly into operator workflows. - **Strong partner ecosystem**: 60+ integrations and 30+ service partners create stickiness and reduce churn. ## Strategic Focus - **AI and automation**: Continued investment in AI-powered features (Guest Experience Agent, ROLLER iQ) to reduce manual workload for venue operators. - **Capital solutions**: ROLLER Capital offers financing to help venues grow, strengthening customer loyalty and platform dependency. - **Global expansion**: Offices in Austin, Melbourne, Sydney, London, Basingstoke, San Jose (Costa Rica), and San Francisco – supporting 33 countries. - **Product velocity**: Regular major launches (May 2026 launch with loyalty, AI chat, and enhanced analytics) to stay ahead of competitors. ## Why Work Here - **Culture**: 93% of employees say it’s a great place to work (Great Place to Work® certified, 2025). [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7051388) - **Values**: Collaborative, high-performing, supportive; emphasis on enjoying the journey and celebrating wins together. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) - **Remote/Hybrid Policy**: Distributed global team across 11 countries; flexible working environment. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) - **Benefits**: Learning budget for courses/certifications, up to 16 weeks paid parental leave, location-specific medical benefits, global Employee Assistance Program (EAP). [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) - **Hiring Process**: Clear, respectful, and thoughtful; multiple steps designed to assess skills and culture fit; candidates can apply for multiple roles. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) ## Sources 1. [roller.software/company-facts](https://www.roller.software/company-facts) 2. [roller.software/about-us](https://www.roller.software/about-us) 3. [roller.software](https://www.roller.software/) 4. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7051388) ## Other roles at ROLLER - [Senior Business Solutions Architect](https://feeny.ai/job/senior-business-solutions-architect-roller-san-francisco-bay-area-6zdxdmszh256) — San Francisco Bay Area, CA - [Business Development Representative - AMER](https://feeny.ai/job/business-development-representative-amer-roller-austin-9fbd1y9wexaz) — Austin, TX - [Data Migration Specialist - Contract](https://feeny.ai/job/data-migration-specialist-contract-roller-apac-54pm51xqmg4b) — APAC - [Director of Editorial & Social Strategy](https://feeny.ai/job/director-of-editorial-social-strategy-roller-melbourne-nzwhhyqhjbmn) — Melbourne, Australia - [Partnerships Manager](https://feeny.ai/job/partnerships-manager-roller-austin-y7h8qfxpzj6b) — Austin, TX - [Business Development Representative](https://feeny.ai/job/business-development-representative-roller-london-mza4y11c7e4h) — London, United Kingdom - [Payments Operations Specialist](https://feeny.ai/job/payments-operations-specialist-roller-melbourne-svfgb6e90kwk) — Melbourne, Australia - [Enterprise Account Executive - EMEA](https://feeny.ai/job/enterprise-account-executive-emea-roller-london-9ep6mcmejxda) — London, United Kingdom - [RVP, Sales - EMEA (SMB)](https://feeny.ai/job/rvp-sales-emea-smb-roller-london-rzn26fptnma6) — London, United Kingdom - [Product Engineer, Full Stack](https://feeny.ai/job/product-engineer-full-stack-roller-melbourne-ecfjaqfc744s) — Melbourne, Australia