---
title: 'Talent Coach at Toptal'
canonical: 'https://feeny.ai/job/talent-coach-toptal-europe-south-america-central-kbz16t08m64c'
type: 'job'
last_seen: '2026-09-10'
---

# Talent Coach at Toptal

- **Company:** Toptal
- **Location:** Europe South America Central, United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/toptal/bf2ad4ae-5858-46d7-a304-55f1913aa963

## Job description

## About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary The Toptal network includes thousands of top Engineers, Designers, Finance experts, Project Managers, and more from over 100 countries, working with leading companies on mission-critical projects. The mission of the Talent Coaching team is to ensure the Toptal talent network is performing at its highest level and delivering the highest-quality client service. In joining this team, you will have the opportunity to coach world-class talent from around the globe. You will play a critical role in meeting a clearly established business need, and you’ll grow with our team as we develop and hone our operating processes, measure results, and scale to serve thousands of talents. You will join an entrepreneurial team of career and professional coaches. You will coach talent who have demonstrated performance issues, with the goal of returning each one to good standing. You’ll also deliver workshops and individual coaching sessions to prevent performance and communication issues. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Provide ongoing coaching support for our talent, along with actionable advice on their project management skills, communication, and professionalism. Work with talent on a one-on-one basis to address and remediate performance issues with coaching and well-curated resources. Investigate talent’s past performance to determine their status within the network. Review interview recordings to make sure the talent complies with the platform’s terms. Help design and execute live webinars or associated group coaching sessions. Evaluate inbound coaching requests; prioritize and determine which coaching method (e.g., face-to-face, technical, group, online learning, etc) is most appropriate based on strategic guidelines and available data. Document coaching activities to help us measure impact and scale programs in an ROI-positive manner. Monitor existing and emerging processes, identifying creative opportunities for increased efficiency and effectiveness of Talent Coaching team operations. In the first week, expect to: Onboard and integrate into Toptal. Develop an understanding of the talent’s journey on the platform. Become familiar with the various platforms and systems Talent Coaching utilizes to offer timely and exceptional support to Toptal talent. Learn the structures and capabilities of the talent-facing teams at Toptal, with a particular focus on understanding the goals, processes, and ongoing projects within the Talent Coaching team. In the first month, expect to: Internalize best practices and common pitfalls for talent as they execute projects. Learn the various data points available to help Talent Coaching assess a coaching need, prioritize the case, and determine the optimal support. Shadow coaching conversations with talent to become familiar with our talent, their needs, and coaching techniques to support talent development. Provide performance feedback and coaching to talent face-to-face over Zoom and via email and Slack. In the first three months, expect to: Provide front-line coaching support on common coaching needs. Collaborate with cross-functional teams to provide specialized coaching support, when appropriate. Review interview recordings to ensure the talent complies with the platform rules, and coach them on the rules. Curate and enhance existing resources to share with talent. Prepare talent for interviews. Help process and prioritize requests for coaching. In the first six months, expect to: Providing coaching support for complex productivity issues. In the first year, expect to: Act as a subject matter expert on the Talent Coaching role. Requirements: Bachelor’s Degree is required. 3+ years of experience in performance management, in-house coaching, or HR business partner roles. Experience working with technical talent (e.g. Developers, Designers, etc.) or an understanding of technical skill sets is a bonus. Customer Centric Communication. Must have a customer-centric approach as an advocate for talent, be an exceptional communicator, and have outstanding video chat, Slack, and email etiquette. Ability to handle feedback sessions while staying objective and steering talent towards productive action. Action-oriented coaching style. Ability to distill numerous feedback data points and a detailed talent response down to a clear, actionable plan for talent to execute. Decision-making with limited data. You need to be able to expertly follow a process, and when faced with limited data, make decisions that align with team goals and priorities. Resourcefulness. You should be a self-starter who thrives on the freedom and accountability that comes with being part of a distributed workforce. Adaptability. Our processes and priorities may evolve rapidly. You need to be able to learn and adapt to change quickly. Passion. Our goal is to change the way organizations build teams and how the world’s top talent finds opportunities. You have to be passionate about what we do, and be a strong advocate of the change we are driving in the market. Continuous Improvement. You need to have an eye for continuous improvement and be open to receiving challenging feedback. You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

## About Toptal

## Company Overview
- **One-liner**: Toptal is an exclusive network of the top 3% of freelance software developers, designers, marketing experts, finance experts, product managers, and project managers, connecting them with top organizations for critical projects.
- **Entity Type**: Private (bootstrapped, revenue-generating)
- **Headquarters**: London, United Kingdom (with offices in Wilmington, DE, USA and San Francisco, CA, USA)
- **Founded**: 2010
- **Founders**: Taso Du Val, Breanden Beneschott

## Core Business
- **Primary Industry**: Talent marketplace / Professional services (technology, design, marketing, management consulting, finance)
- **Target Customers**: B2B – enterprises, mid-market companies, and startups seeking on-demand, vetted freelance talent for high-impact projects
- **Mission Statement**: “To be the greatest talent company in the world” – focused on innovation, quality, and global reach

## Products & Services
- **Toptal Talent Network**: On-demand access to pre-vetted freelancers across software development, design, marketing, finance, management consulting, project management, and sales. Engagements range from hourly to full-time.
- **Toptal Marketing** (acquired Growth Collective): On-demand marketing experts for growth, demand generation, and strategy.
- **Toptal Management Consulting** (acquired QO Collective): Highly vetted consultants from top business schools and consultancies.
- **Toptal Finance & Operations** (acquired Graphite): Independent consultants in finance, accounting, corporate strategy, and marketing.
- **Toptal IT Talent** (acquired Adeva): Global network of IT developers, architects, and technology consultants.
- **TechResume**: Premium resume and LinkedIn profile optimization service for tech professionals.
- **HireGlobal**: Global hiring, payroll, and compliance solution built on Toptal’s global payroll infrastructure.

## Market Standing
- **Valuation**: Not publicly disclosed (privately held)
- **Key Metric**: Annual revenue of $400M (as of latest reports); over $5 billion in total payments to freelancers; 70,000+ contracts signed
- **Notable Investors/Partners**: Bootstrapped – no external funding rounds disclosed. Key acquisitions include QO Collective, Adeva, Graphite, and Growth Collective.
- **Growth Signals**: Headcount of 4,318 employees (+9.1% YoY); distributed across 118 countries; recent expansion into AI services (CEO, AI Services role; AI Researcher role); continuous launches of new solutions (TechResume, HireGlobal)

## Competitive Advantages
- **Exclusive Vetting**: Only 3% of applicants pass the rigorous screening process, resulting in a 98% trial-to-hire success rate.
- **Speed & Flexibility**: Ability to match talent in under 24 hours and hire in under 48 hours; flexible engagements with no long-term commitments.
- **Global Scale**: Largest fully-remote workforce with talent in 70+ countries and clients worldwide; deep expertise across hundreds of technologies and industries.
- **Built-in Trust**: Over $5 billion in payments processed and decades of operational experience managing global compliance and payroll.

## Strategic Focus
- **Platform Expansion**: Growing beyond software development into marketing, management consulting, finance, and sales through both organic launches and strategic acquisitions.
- **AI & Emerging Tech**: Investing in AI research and leadership roles to prepare the network for next-generation business challenges.
- **Global Infrastructure**: Scaling HireGlobal and other compliance/payroll services to become the go-to solution for companies building distributed teams.
- **Brand & Talent Acquisition**: Enhancing employer brand to attract top core team members and maintain a high-quality freelance network.

## Why Work Here
- **Fully Remote**: Work from anywhere with just a laptop and internet; Toptal is the world’s largest fully-remote workforce.
- **Culture of High Performance**: Embraces “hyper-innovation and hyper-growth” – results-oriented, not hours-focused; expects extreme ownership and quality.
- **Flexible Time Off**: Unplug when needed, plus a paid sabbatical after five years.
- **Global Community**: Hundreds of sponsored conferences, coworking days, and networking events annually.
- **Engineering/Innovation Focus**: Roles include AI Researcher, Senior Frontend Engineer, Senior Backend Engineer, Tech Lead – strong emphasis on pushing technical boundaries.
- **Employer Rating**: 3.7/5.0 on LinkedIn (1,356 reviews) with highlights on work-life balance (3.9) and compensation (3.4); culture described as demanding but rewarding for those seeking impact.

## Sources
1. [toptal.com/careers](https://www.toptal.com/careers)
2. [toptal.com](https://www.toptal.com/)
3. [toptal.com/about](https://www.toptal.com/about)
4. [linkedin.com/company/toptal](https://www.linkedin.com/company/toptal)
5. [toptal.com/culture](https://www.toptal.com/culture)

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