---
title: 'Talent Partner - Operations at Lendable'
canonical: 'https://feeny.ai/job/talent-partner-operations-lendable-london-dwfxq8mg69tj'
type: 'job'
last_seen: '2026-09-04'
---

# Talent Partner - Operations at Lendable

- **Company:** Lendable
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/lendable/aa9d1364-fcd5-4830-907e-7ec3bc8eb6fa

## Job description

## ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

## JOIN US IF YOU WANT TO

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

## The role

We’re looking for a Talent Partner to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business. During quieter periods, you’ll also have the opportunity to work on roles in other area's of the business such as Credit, Growth and Central Business hiring.

What you’ll be doing:

- You'll own high-volume hiring end-to-end, building scalable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.
- You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.
- You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.
- You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.
- You think creatively about sourcing, finding untapped channels and talent pools.
- You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.
- You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.

What we offer:

- Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.
- Growth - join and learn from driven, smart teammates who push for better, daily.
- High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.
- Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.
- Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.

What we’re looking for:

- Previous experience hiring Operations roles or a track record of managing high-volume recruitment.
- You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.
- You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.
- You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.
- You have experience adopting AI into your every day workflows.
- You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit.

Interview process:

- Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen.
- Team interview - 45 minute interview with a member of the Talent team.
- Final Onsite interview - 40 minute task presentation with the Talent team and a 20 minute Leadership interview with our VP of People / Chief of Staff.

## LIFE AT LENDABLE

- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.

Check out our blog https://blog.lendable.co.uk/!

## About Lendable

## Company Overview
- **One-liner**: Lendable is a British fintech company that uses AI and open banking data to provide fast, transparent personal loans, credit cards, and car finance.
- **Entity Type**: Private (Unicorn, last valued at ~£3.5 billion in March 2022)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2014
- **Founders**: Martin Kissinger, Victoria van Lennep, Paul Pamment, Jakob Schwarz

## Core Business
- **Primary industry**: Financial Technology (Consumer Finance)
- **Target customers**: B2C (prime and near-prime borrowers in the UK, US, and Mexico)
- **Mission or purpose**: To challenge a stale and archaic loans and credit industry by making smart borrowing cheaper, more transparent, and more accessible for responsible people.

## Products & Services
- **Lendable**: The original fast, transparent personal loan platform. Offers instant eligibility checks and guaranteed rates up front, with funds transferred instantly upon approval. Uses open banking and AI to see customers as individuals, not just credit scores.
- **Zable**: A financial superapp that combines borrowing, saving, money management, credit score building, and smarter deals for utilities, mobile contracts, and insurance. Includes the Zable Credit Card and Zable Loans.
- **Autolend**: A car finance product bringing Lendable’s transparency and speed to the auto finance market.
- **Zable Mobile**: A mobile plan launched in partnership with Gigs in October 2025, the first mobile plan by a fintech in Britain.

## Market Standing
- **Valuation/Market Cap**: ~£3.5 billion (as of March 2022 funding round)
- **Key Metric**: Revenue of £446 million (2025); Profitable since 2017
- **Notable Investors/Partners**: Ontario Teachers' Pension Plan Board (lead investor in £210M round), Balderton Capital, Waterfall Asset Management, Goldman Sachs, Passion Capital
- **Growth Signals**: Number 1 issuer of personal loans in the UK by volume; number 2 credit card issuer in the UK (2025); expanded to the US (2021) and Mexico (2026); launched Zable Mobile (first fintech mobile plan in the UK); 800+ employees; 100,000+ Trustpilot reviews with a 5.0* rating; billions in annual originations.

## Competitive Advantages
- **Proprietary AI & Open Banking**: Uses the deepest open banking dataset in the market and advanced AI models to see customers as individuals, not just credit scores, enabling instant, guaranteed rates and higher approval rates for responsible borrowers.
- **Market Leadership**: The number 1 issuer of personal loans in the UK and number 2 credit card issuer, with a track record of profitable growth since 2017.
- **Customer Experience**: 5.0* rating from 100,000+ Trustpilot reviews, driven by a fully digital, hassle-free, and transparent process with no bait-and-switch.
- **Technology-First Platform**: A proprietary platform that automates everything from instant credit decisions to saving customers money with tailored offers, operating as a two-sided marketplace for institutional investors.

## Strategic Focus
- **International Expansion**: Expanding into new markets, with recent entry into Mexico (2026) and existing operations in the UK and US.
- **Product Ecosystem Growth**: Deepening the Zable superapp ecosystem to include mobile plans (Zable Mobile), car finance (Autolend), and more, creating a single platform for all financial decisions.
- **AI & Data Leadership**: Continuing to invest in proprietary AI models and open banking datasets to maintain a competitive edge in credit decisioning and customer personalization.
- **Market Share Capture**: Targeting the £40bn car finance market and further penetrating the US and Mexican markets.

## Why Work Here
- **Culture**: Described as dynamic, driven, and fast-paced, with a focus on low ego, high ownership, and meaningful impact. The team of 800+ spans 45 nationalities and speaks 32 languages.
- **Work Style**: Small teams of exceptional people who are trusted to take ownership and make decisions from day one. Emphasis on building the best technology in-house using new data sources, ML, and AI.
- **Perks**: Regular social events, often involving food. A 4.3* average score on Glassdoor.
- **Location**: Offices in London, Kent (UK), and New York City (US). Hybrid/office policy not explicitly stated but likely flexible given the international team.
- **Engineering Culture**: Focus on building proprietary technology, using new data sources, machine learning, and AI to automate processes. Engineers are trusted to take ownership and drive material impact.

## Sources
1. [lendable.co.uk](https://www.lendable.co.uk/)
2. [careers.lendable.com](https://careers.lendable.com/)
3. [lendable.com](https://www.lendable.com/)
4. [lendable.co.uk/about](https://www.lendable.co.uk/about)
5. [en.wikipedia.org](https://en.wikipedia.org/wiki/Lendable)

## Other roles at Lendable

- [Talent Acquisition Manager - Operations](https://feeny.ai/job/talent-acquisition-manager-operations-lendable-london-772337tgtwkv) — London, United Kingdom
- [Customer Support Agent (Mexico - Credit Card Team)](https://feeny.ai/job/customer-support-agent-mexico-credit-card-team-lendable-mexico-city-bypkf28kadbx) — Mexico City, Mexico
- [Enterprise Risk Graduate](https://feeny.ai/job/enterprise-risk-graduate-lendable-london-gfshgepkd6qr) — London, United Kingdom
- [Financial Crime Investigator](https://feeny.ai/job/financial-crime-investigator-lendable-london-tn3mcs3aag7v) — London, United Kingdom / Kent, United Kingdom
- [Senior Complaints Operations Manager](https://feeny.ai/job/senior-complaints-operations-manager-lendable-london-9ykweg0087j8) — London, United Kingdom
- [Graduate Analyst - £50,000 + Share Options](https://feeny.ai/job/graduate-analyst-50-000-share-options-lendable-london-52r3vtet8e1z) — London, United Kingdom
- [Summer Intern 2027](https://feeny.ai/job/summer-intern-2027-lendable-london-q0rk5vcgx7t6) — London, United Kingdom
- [Credit Analyst Intern](https://feeny.ai/job/credit-analyst-intern-lendable-london-5h70qd25bzgw) — London, United Kingdom
- [Fraud Investigation Associate](https://feeny.ai/job/fraud-investigation-associate-lendable-virginia-8vn5gcdscwvf) — Virginia
- [Analytics Engineer (UK Cards)](https://feeny.ai/job/analytics-engineer-uk-cards-lendable-london-wd9h6zkfqskd) — London, United Kingdom