--- title: 'Talent & People Coordinator at Torch Dental' canonical: 'https://feeny.ai/job/talent-people-coordinator-torch-dental-austin-zc30ht7a1jbx' type: 'job' last_seen: '2026-10-24' --- # Talent & People Coordinator at Torch Dental - **Company:** Torch Dental - **Location:** Austin, TX - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-10-24 - **Apply:** https://jobs.lever.co/torchdental/451f1b04-9afb-4a4e-bc8c-87bee2615910 ## Job description ## About us Torch Dental is building the operating system for dental practices. Based in NYC and Austin, we're on a mission to modernize the dental supply chain and revenue cycle by helping practices save time, reduce costs, and improve profitability through software that transforms critical parts of their business. We offer two major products: - Torch Dental Marketplace - the Amazon of the dental supply chain, helping practices simplify purchasing and save 15-25% on supplies from day one through transparent pricing across thousands of products. - Torch Revenue Cycle Management - an agentic AI insurance platform launching this year that solves one of dentistry's biggest pain points: helping practices get paid faster and more accurately by insurance providers, using technology that's long underserved this space. Operating in a $100B+ healthcare market, Torch is profitable, well-capitalized, and growing with intention. We're backed by leading investors including Harvard Management Company, MIT, Blackstone, Bessemer Venture Partners, and American Express Ventures, and we're entering an exciting new chapter as we scale both our marketplace and AI-powered revenue cycle platform. We're a high-performance, close-knit team that enjoys solving real customer problems. We move quickly, take ownership, and maintain a strong bias for action. We believe great people do their best work when given meaningful responsibility, ambitious goals, and the opportunity to make a measurable impact. If you're excited about building category-defining products and helping healthcare providers thrive, we'd love to meet you. ## About the role The Talent and People Coordinator will help us bring exceptional talent into Torch and create an office experience that helps them do their best work. You’ll support recruiting from sourcing through the offer stage while owning daily Site Lead responsibilities for our Austin team. Your work will directly shape how candidates experience Torch and how prepared and supported teammates feel when they join. Recruiting will focus primarily on Sales with support for other functions as needed. You’ll work closely with the Talent team, hiring managers and People Ops to source and screen candidates, keep interviews moving and make sure communication and next steps are clear. You’ll use agreed hiring criteria and get guidance on decisions that need more judgment. You’ll build skills in sourcing, screening and candidate experience with opportunities to take on more recruiting responsibility as you demonstrate readiness. You’ll also be the person who keeps the Austin office organized, stocked and running smoothly. We’re looking for someone who enjoys working with people, takes initiative and follows through. Talent responsibilities - Support inbound and outbound sourcing for open roles, with a focus on sales recruiting. - Screen candidates using the criteria agreed upon with hiring managers. Flag questions or unclear decisions. - Coordinate interviews and keep candidates and hiring managers informed of next steps. - Conduct interviews and create a strong candidate experience. - Manage job postings and keep candidate records and next steps up to date in the ATS. - Support offer logistics and the handoff from accepted offer to onboarding. - Track recruiting activity and flag delays or gaps so we can keep the hiring plan on track. Site Lead and People Operations support - Coordinate new hire logistics including equipment, office access and first day preparation. - Keep process documentation and checklists up to date. - Help with routine employee requests and route sensitive matters to the People Ops team. - Be the point person for daily Austin office needs and follow issues through to resolution. - Coordinate vendors not limited to cleaners, coffee and water service, and maintenance. Escalate issues that need approval or additional support. - Order and stock snacks, drinks and office supplies. - Coordinate team meals and deliveries. - Help plan and execute office events. - Keep office equipment and swag organized and maintain inventory. - Coordinate mail, guests, contractors and routine access requests. - Check that shared spaces are ready for the team to work effectively and raise facilities issues promptly. ## What we’re looking for - 6 months to 2 years of experience in recruiting, coordination or a related people-facing role. - Strong organization and attention to detail. - Clear communication with candidates, hiring managers and teammates. - Ability to prioritize across recruiting and office needs. - Consistent follow through and comfort taking initiative. - Interest in growing within Talent and People Ops. - Based in Austin and regularly onsite to handle office responsibilities. ## About Torch Dental ## Company Overview - **One-liner**: Torch Dental provides an all-in-one supply ordering, inventory management, and budgeting platform designed specifically for independent dental practices. - **Entity Type**: Private (backed by institutional investors; total funding of $70.5M) - **Headquarters**: New York, New York, United States - **Founded**: 2017 - **Founders**: Boukadoum brothers (names not publicly disclosed) and Drew Werner (Co-Founder & CTO) ## Core Business - **Primary Industry**: Dental supply and equipment procurement / Healthcare technology - **Target Customers**: Independent dental practices of all sizes and specialties (general dentistry, orthodontics, endodontics, periodontics, pediatric dentistry) – primarily B2B. - **Mission Statement**: “To improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process.” ## Products & Services - **[Torch Dental Platform]**: An all-in-one SaaS platform that combines three core functions: - **Ordering**: A single catalog to browse, compare pricing, and purchase from 25+ authorized vendors in one cart. - **Inventory Management**: Smart dashboard to track supplies, set reorder levels, and receive AI-powered recommendations. - **Budgeting & Spend Analytics**: Tools to set budgets, approve orders, and analyze spending across locations. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Annual Revenue of $4.1M (LinkedIn estimate); Total Funding of $70.5M across 5 rounds - **Notable Investors/Partners**: Backed by “world class institutional investors” (specific names not disclosed); partners with 25+ authorized dental supply vendors (e.g., Henry Schein) - **Growth Signals**: Trusted by 3,000+ practices; practices using Torch save an average of 16% on supply costs; expanding from dental into the broader office-based healthcare supply market ($100B+ addressable market). However, headcount has decreased 34.5% YoY (from ~100 to 66 employees). ## Competitive Advantages - **Collective Buying Power**: Aggregates demand from 3,000+ independent practices to negotiate pre-negotiated pricing that individual practices could not access on their own. - **Price Transparency & AI**: Real-time price comparisons across vendors, AI-powered recommendations for lower-cost alternatives, and full spend visibility. - **Simplified Workflow**: Single-cart ordering across multiple vendors eliminates manual ordering, reduces administrative burden, and prevents overspending. ## Strategic Focus - **Current Priorities**: Deepening penetration in the dental market, expanding product features (e.g., AI-driven inventory predictions), and exploring expansion into other office-based healthcare specialties (e.g., veterinary, optometry). - **Direction for Growth**: Leverage the existing platform and vendor relationships to scale beyond dental, while continuing to improve the unit economics of independent practices. ## Why Work Here - **Culture**: Described as inclusive, collaborative, high-performing, and diverse. The company claims 97% diversity (reflecting a commitment to a diverse workforce). Team is “close‑knit” with a focus on “one team” culture and customer obsession. - **Work Policy**: Hybrid – current job postings are in New York, NY (Senior Full Stack Engineer) and Austin, TX (Senior Account Executive, Senior Sales Manager). Remote-friendly for some roles but not fully remote. - **Notable Perks & Engineering Culture**: Competitive benefits package; strong technical leadership (CTO Drew Werner led infrastructure at Dropbox Paper and was an early employee at Datadog; holds degrees from MIT and Harvard). Opportunities to work on a real-world problem with meaningful impact on healthcare providers. ## Sources 1. [torchdental.com/careers](https://torchdental.com/careers/) 2. [torchdental.com](https://torchdental.com/) 3. [torchdental.com/about-us](https://torchdental.com/about-us/) 4. [jobs.lever.co/torchdental](https://jobs.lever.co/torchdental) 5. [linkedin.com/company/torch-dental](https://linkedin.com/company/torch-dental) ## Other roles at Torch Dental - [Customer Experience Operations Manager](https://feeny.ai/job/customer-experience-operations-manager-torch-dental-new-york-r4mm5djydnkr) — New York, NY - [Customer Success Manager, Revenue Cycle Management (RCM)](https://feeny.ai/job/customer-success-manager-revenue-cycle-management-rcm-torch-dental-new-york-p0zhdjx2jvsv) — New York, NY - [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-torch-dental-new-york-c36j4za1t8t7) — New York, NY - [Account Executive / Senior Account Executive (SMB Sales)](https://feeny.ai/job/account-executive-senior-account-executive-smb-sales-torch-dental-austin-5vf1twxt5s8s) — Austin, TX