---
title: 'Team Lead, Administration Services at Strongpoint Partners'
canonical: 'https://feeny.ai/job/team-lead-administration-services-strongpoint-partners-remote-fprssty20hx5'
type: 'job'
last_seen: '2026-09-09'
---

# Team Lead, Administration Services at Strongpoint Partners

- **Company:** Strongpoint Partners
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/strongpointpartners/jobs/5368052008

## Job description

Who we are:

Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and certified as a Great Place to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local client success teams that understand the nuances of the markets they serve. With a coast-to-coast network of 19 leading firms including HowardSimon ("HSR"), Jocelyn Pension Consulting ("JPC"), Retirement Strategies Group (“RSG”), Retirement Planners and Administrators (“RPA”), Pension Financial Services (“PFS”), Pollard & Associates ("PA"), Carlson Quinn ("CQ"), SI GROUP ("SIG"), Retirement Planning Consulting Group (“RPCG”), Karel-Gordon & Associates ("KGA"), Cash Balance Actuaries ("CBA"), Pension Consultants, Inc. (“PCI”), Actuaries Unlimited (“AUI”), California Retirement Plans (“CRP”), Benefit Equity ("BEI"), United Benefit Pensions, Inc. ("UBP"), Creative Retirement Systems ("CRS"), Associated Pension Consultants ("APC"), Allied Consultants, Inc. ("ACI"), American Retirement Plan Services, LLC (“ARPS”), and SMS Retirement (“SMS”). Strongpoint Partners combines a relentless passion for service and innovation with the experience and expertise required to make retirement work for everyone. For more information, please visit: [www.strongpointpartners.com](https://www.strongpointpartners.com/).

Position Summary:

We are seeking an experienced Team Lead, Administrative Services to lead a team of retirement plan administrators while maintaining oversight of qualified retirement plan administration and compliance. This role is ideal for a seasoned retirement plan professional who combines deep technical expertise with strong leadership skills and a passion for developing others. The Team Lead will be responsible for ensuring the accuracy and timeliness of team deliverables, supporting complex client needs, driving process improvements, and serving as a technical resource for both clients and internal team members.

The ideal candidate has extensive A-to-Z defined contribution plan administration experience within a Third-Party Administrator (TPA) environment, enjoys mentoring others, and thrives in a collaborative, client-focused environment.

As a Team Lead, Administrative Services, you'll play a critical role in developing retirement plan professionals while ensuring exceptional service for our clients. You'll have the opportunity to mentor a talented team, solve complex technical challenges, contribute to process improvements, and grow your leadership career within a collaborative and client-focused organization.

PLEASE NOTE: This is a fully remote position and can be performed from anywhere within the United States. We welcome candidates from all U.S. time zones; however, due to the primary locations of our partners and clients, preference will be given to those in the Pacific time zone.

Key Responsibilities:

- Lead, coach, and support a team of retirement plan administrators, ensuring high-quality work, productivity, and adherence to compliance deadlines.
- Oversee all aspects of qualified retirement plan administration and annual compliance for an assigned team of retirement plans.
- Review, authorize, and provide final quality assurance for team members' work, ensuring accuracy, consistency, and regulatory compliance.
- Track workloads, monitor project progress, and proactively manage deadlines to ensure timely completion of annual administration requirements.
- Coordinate with clients to request, obtain, and validate census data, financial information, and other required documentation.
- Serve as the primary escalation point for complex administrative, compliance, and client service issues.
- Draft and review non-standard correspondence, client communications, and technical reports.
- Review standard client correspondence and reporting prepared by team members.
- Review annual compliance testing, including nondiscrimination testing, coverage testing, top-heavy testing, and other required compliance analyses.
- Assist with and review Form 5500 preparation, including reconciliation of trust activity and plan assets.
- Partner closely with attorneys, actuaries, financial advisors, auditors, and internal stakeholders to resolve technical issues and support client needs.
- Provide consulting support during implementation of new retirement plans and assist with onboarding new clients.
- Identify opportunities to improve operational processes, increase efficiency, and enhance quality across the administrative team.
- Mentor and develop team members by providing ongoing coaching, technical guidance, performance feedback, and training.
- Stay current on ERISA, IRS, and Department of Labor regulations through continuing education, professional development, and company-sponsored training.
- Utilize Microsoft Outlook, Excel, Word, Adobe Acrobat, and other retirement plan administration software to effectively manage daily responsibilities.

Minimum Qualifications:

- 8 years of A-to-Z defined contribution retirement plan administration experience within a TPA environment.
- Active ASPPA or NIPA professional designation, (QKA, QPA, CPC, APA, APR, or equivalent).
- Minimum 2 years of experience leading, reviewing, and managing the work of other retirement plan administrators.
- Demonstrated experience reviewing technical work and maintaining accountability for team deliverables.
- Strong knowledge of ERISA, IRS, and Department of Labor regulations governing qualified retirement plans.
- Excellent client relationship management and communication skills.
- Strong analytical, mathematical, and accounting aptitude.
- Proven ability to prioritize competing deadlines while maintaining exceptional attention to detail.
- Excellent written and verbal communication skills.
- Strong problem-solving and critical thinking abilities.
- Commitment to delivering high-quality work and continuously improving processes.
- Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Word.

Preferred Qualifications:

- Experience administering defined contribution/defined benefit (DC/DB) combination plans.
- Experience leading or managing a remote team.
- Experience with retirement plan administration platforms such as PensionPro, ASC, Relius, FT Williams, Datair, or similar systems.
- Bachelor's degree in Accounting, Finance, Business Administration, Mathematics, or a related field.

Pay Transparency Statement:

The anticipated pay range for this position is $90,000-$120,000 annually.

At Strongpoint Partners, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. Our Value-Driven Employee Experience:

- Flexible Workplace – Hybrid and remote options available for many roles.
- Flexible PTO – Competitive paid time off, including flexible & unlimited options.
- Inclusive Environment – A culture that values diversity, collaboration, and respect.
- Growth Opportunities – Support for ongoing learning and career development.
- Comprehensive Benefits – Health, dental, vision, life, and disability coverage.
- Workplace Perks – Incentive bonus programs, flexible hours, & more.

**Specific benefits and programs may vary by partner and position.

## About Strongpoint Partners

## Company Overview
- **One-liner**: Strongpoint Partners provides a tech-enabled retirement, payroll, and HR platform for small- to medium-sized businesses, combining local service with national infrastructure.
- **Entity Type**: Private (fastest-growing private company on Inc. 5000)
- **Headquarters**: Chicago, IL, USA
- **Founded**: 2022 (the Strongpoint Partners entity was launched; predecessor firms have over 40 years of history)
- **Founders**: Not publicly disclosed (the company describes itself as “built by founders for founders” and is led by a team of industry veterans)

## Core Business
- **Primary industry**: Retirement plan third-party administration (TPA), payroll, and HR services
- **Target customers**: Small- to medium-sized businesses (SMBs), B2B
- **Mission**: “Making retirement work for everyone.”

## Products & Services
- **Retirement Plan Administration**: Defined Benefit, Defined Contribution, Cash Balance, and ESOP plan design, administration, fiduciary oversight, and compliance reporting.
- **Recordkeeping**: Enterprise-level data validation and customized workflows for retirement plans.
- **Payroll (Strongpay)**: Integrated payroll platform that complements TPA services, processing billions in payroll dollars annually.
- **HRIS**: Retirement-integrated HR solutions with concierge service and data validation.
- **Consulting & Actuarial Services**: Specialty consulting for complex plan structures, including cash balance plans and ESOPs.

All offerings are delivered through a tech-enhanced service model with local client success teams.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metrics**:
  - Plan Assets Under Administration: **$54B+**
  - Total Plans Administered: **32,000+**
  - Retirement Plan Participants Supported: **600,000+**
  - Employees: **408 U.S.-based** (as of April 2025)
- **Notable Investors/Partners**: Not publicly listed (the company grows through acquisitions and partnerships with independent TPA firms)
- **Growth Signals**:
  - Recognized on the Inc. 5000 list of America’s fastest-growing private companies in **2025 and 2026** (two consecutive years)
  - Rapid expansion via acquisitions: 15+ firms joined between 2022 and 2026 (e.g., Pension Consultants, Actuaries Unlimited, CRP, Benefit Equity, and many more)
  - Assets under administration grew from $6B (2024) to $54B+
  - Headcount more than doubled from ~200 (2024) to 408 (2025)

## Competitive Advantages
- **National network, local service**: A partnership of independent TPAs covering 42+ states, offering personalized service with the resources of a national platform.
- **Deep expertise**: Average 35+ years of plan design experience among founders; average client tenure of ~9.5 years.
- **High customer satisfaction**: Net Promoter Score (NPS) of 81 across the affiliate network.
- **Integrated solution**: Combines retirement administration, recordkeeping, payroll, and HR in one platform, reducing compliance risk for clients.
- **Scale and compliance**: 100M+ payroll data checks run annually, ensuring accuracy and regulatory compliance.

## Strategic Focus
- Continue building the nation’s most trusted, knowledgeable, and customer-centric retirement and payroll platform for SMBs.
- Expand the national network through acquisitions and new partner firms.
- Deepen integration between retirement, payroll, and HR solutions to deliver a seamless experience.
- Maintain a culture of continuous improvement and service leadership.

## Why Work Here
- **Great Place to Work Certified** (2025): 92% of employees say it’s a great place to work (vs. 57% at a typical U.S. company); 97% feel welcomed when joining.
- **Award**: Ranked **#40 on Fortune Best Workplaces in Financial Services & Insurance™ 2025** (Small and Medium category).
- **Culture & Values**: Emphasis on collaboration, integrity, customer obsession, and continuous improvement. Values include “Stronger Together,” “Do Right Things, Do Things Right,” and “Own the Outcome.”
- **Benefits**: Flexible Time Off program, robust training and development, and a focus on well-being.
- **Work Model**: Not explicitly disclosed; HQ in Chicago with a national remote workforce (likely hybrid/remote options based on distributed team).
- **Growth Opportunities**: Rapidly growing company (Inc. 5000) with frequent acquisitions, offering career advancement in retirement, payroll, and HR domains.

## Sources
1. [strongpointpartners.com](https://www.strongpointpartners.com/)
2. [strongpointpartners.com/life-at-strongpoint](https://www.strongpointpartners.com/life-at-strongpoint)
3. [strongpointpartners.com/our-story](https://www.strongpointpartners.com/our-story)
4. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7080453)
5. [linkedin.com/company/strongpointpartners](https://www.linkedin.com/company/strongpointpartners)

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