---
title: 'Team Lead, Event Management at First Global Management Services, Inc.'
canonical: 'https://feeny.ai/job/team-lead-event-management-first-global-management-services-inc-singapore-zg0z5jbnejq3'
type: 'job'
last_seen: '2026-10-13'
---

# Team Lead, Event Management at First Global Management Services, Inc.

- **Company:** First Global Management Services, Inc.
- **Location:** Singapore
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-13
- **Apply:** https://firstagency.com/position/?job=5263090007&gh_jid=5263090007

## Job description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at [www.firstagency.com](http://www.firstagency.com/)

## What You Would Get To Do

The Team Lead, Event Management  will assume a key role within the organization by leading and motivating colleagues in a way that enhances working relationships and encapsulates FIRST values and our client’s brand. The individual will ensure the project team delivers consistently exceptional service to our clients through excellent project management and delivers world-class events that exceed client expectations. Along with other FIRST team members,the Team Lead, Event Management  will represent the FIRST Solutions brand on-site within a well-known tech company. This position is ideal for a corporate event planning professional with prior experience managing and motivating team members.

## Your Contributions

- The Team Lead, Event Management  works to coordinate staff assignments and workload for both onsite and digital events
- Reviews requests sent by event intake team and confirms space, approvals and other pertinent information prior to assigning
- Advise on the planning and execution of events for designated high profile groups, overseeing execution of larger scale events
- Support and coordinate the delivery of events as needed
- Handles event escalations
- Manages monthly audit reports as required by client and internal management
- Partner with the client on various strategic initiatives and projects
- Directly manage a team of direct reports
- Develop, mentor, and provide feedback to team members on an on-going basis
- Oversee workload of team ensuring day-to-day understanding of capacity/pressure points and assisting/offering guidance on team’s events where required
- Manage vacation schedules, ensuring appropriate team coverage and review all expense reports
- Oversee the on-boarding/off-boarding process for all employees
- Ensure team adheres to standard operating procedures and compliance processes
- Manage and promote communications to all team members to ensure maximum efficiency
- Partner with FIRST People & Culture on all company initiatives, recruiting, and employee relations matters
- Ensure the team maintains positive relationships with clients
- Ensure the team is providing value to clients and seeking value-adds where possible
- Encourage and motivate the team to be knowledgeable of best practices and services, and to be proactive with ideas and creative solutions

## What We Are Looking For

- 8-10 years of relevant experience
- Strong people management skills with the ability to lead by example
- This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus(es) as required
- Excellent written and oral communication skills at all levels
- Decision maker and problem solver with a collaborative/team-player attitude
- Positive and caring approach to team management
- Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
- Creative problem solver, resourceful, team player
- Adaptability to situations and ever-changing demands
- Highly organized with the ability to handle multiple tasks to meet strict deadlines
- Excellent time management and multi-tasking skills
- Ambitious and proactive with a calm and flexible approach to handling pressure
- Experience working on large and complex databases
- Must be fluent in English
- Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
- Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
- Build excellent relationship with team through positive communications
- Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
- Work on ad hoc requests from clients as required

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

- Private Healthcare (Medical & Dental) from day 1
- Annual Health Screening
- 20 Days Annual Leave PLUS Public Holiday
- Employee Assistance Program including 24/7 support, counselling, and legal consult
- Complimentary Access to Headspace, Maven & more
- Wellness Stipend
- Personal Volunteer Day
- Life Insurance
- Mobile Phone Allowance
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#TS1-LI #LI-Onsite

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

## About First Global Management Services, Inc.

## Company Overview
- **One-liner**: FIRST is a global brand experience agency that creates and executes award-winning events and experiences to connect people with the world’s top brands.
- **Entity Type**: Private (subsidiary of Encore Group (USA) LLC)
- **Headquarters**: New York, New York, United States
- **Founded**: 1996
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Events Services / Experiential Marketing
- **Target customers**: B2B – Fortune 100 and Fortune 500 clients across financial services, technology, media, automotive, aerospace, healthcare, and professional services.
- **Mission or purpose statement**: FIRST brings together brands and people through creative, connected events and experiences.

## Products & Services
- **Full-Service Agency Partnership**: Strategy, creative, content, digital technology, data & insights, and event production for large-scale brand experiences.
- **Embedded Solutions**: Specialist talent placed directly into client teams to augment in-house marketing and events capabilities.
- **Data & AI Services**: Head of Data & AI leads analytics and intelligence offerings to measure and optimize experiential campaigns.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private)
- **Key Metric**: Annual revenue estimated at $9.5 M by third‑party data (may not reflect full scale); not officially confirmed.
- **Notable Investors/Partners**: Parent company Encore Group (USA) LLC; clients include ten Fortune 100 and Fortune 500 brands.
- **Growth Signals**: Headcount grew ~12 % YoY to over 800 employees; named Chief Marketer’s 2025 Most Innovative Marketing Agencies of the Year; Event Marketer Top Agency of the Year 2024; C&IT Global Agency of the Year (Over 100 Employees).

## Competitive Advantages
- **Global footprint**: Presence in 16 cities across 4 continents (New York, Los Angeles, London, Dublin, Singapore, etc.).
- **Long track record**: Over 29 years of operation with deep relationships across multiple industries.
- **Integrated service model**: Offers both full‑service agency work and embedded talent, giving clients flexibility.
- **Award‑winning creativity**: Consistently recognized by industry peers for innovation and execution.

## Strategic Focus
- **Sustainability & inclusion**: Active commitment to increasing positive impact on people and planet; 16 % supplier diversity spend (Q2 2024).
- **Data‑driven experiences**: Investment in data and AI capabilities to enhance event measurement and personalization.
- **Talent expansion**: Continuously hiring across departments; 51 open positions as of mid‑2025.

## Why Work Here
- **Culture**: Emphasizes curiosity, creativity, connection, and a set of core values: Ambition, Creativity, Excellence, Integrity, Teamwork (A.C.E.I.T.).
- **Diversity**: Women make up a significant portion of the global workforce; active supplier diversity and inclusion initiatives.
- **Work environment**: Hybrid/office roles available across multiple global offices; careers page lists roles in Event Technology, Production, Account Management, Data & AI, and more.
- **Perks & recognition**: CEO Maureen Ryan Fable named Chief Marketer’s 2024 Agencies CEO of the Year; company invests in wellness and community philanthropy.

## Sources
1. [firstagency.com](https://firstagency.com/)
2. [firstagency.com/who-we-are](https://firstagency.com/who-we-are/)
3. [firstagency.com/careers](https://firstagency.com/careers/)
4. [linkedin.com/company/firstglobalagency](https://www.linkedin.com/company/firstglobalagency)

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