---
title: 'Team Lead, Ground Operations (3rd Shift) at Zoox'
canonical: 'https://feeny.ai/job/team-lead-ground-operations-3rd-shift-zoox-miami-y15qqsvxtqqc'
type: 'job'
last_seen: '2026-09-08'
---

# Team Lead, Ground Operations (3rd Shift) at Zoox

- **Company:** Zoox
- **Location:** Miami, FL
- **Compensation:** $40–$63/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-20
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/zoox/b5becce4-2537-4a19-8667-4de657c71b10

## Job description

As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities. Service efficiency and comprehensive fleet preparedness are key drivers of our success, making this role critical to ensuring that vehicle maintenance, reworks, and fleet readiness activities are optimized overnight during low-demand periods. You will be responsible for the holistic readiness of our vehicle fleet, ensuring maximum fleet uptime and vehicle availability for daytime operations. In this technical leadership role, you will ensure vehicles are configured, maintained, and prepared for service, while shaping a positive workshop and depot culture. You will lead a team of skilled vehicle technicians and readiness and response associates on the overnight shift. By optimizing workflows and taking ownership of mission-critical readiness targets, you will act as a strategic partner to cross-functional teams, translating high-level operational goals into actionable plans for your 3rd-shift crew. Shift: Sunday - Thursday, 11:30pm - 8am

In this role, you will:

- Strategic Leadership & Team Culture
- Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift.
- Team Development: Engage in the recruiting, hiring, onboarding, and training of workshop personnel. Foster a high-performance culture centered on accountability, safety, and continuous improvement.
- Resource Management: Assist in creating and managing employee and contractor schedules, including time-off.
- Performance Tracking: Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission.
- Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean methodologies to streamline maintenance, repair, and fleet readiness processes, driving ongoing operational efficiency.
- Technical Execution & Maintenance
- Overnight Maintenance Optimization: Lead vehicle maintenance and rework activities during low-demand periods to maximize daytime vehicle availability and service efficiency.
- Technical Escalation: Serve as the primary escalation point for complex technical issues, ensuring all work meets rigorous internal quality standards.
- Data-Driven Operations: Support the analysis, documentation, and reporting of fleet data to aid in root cause analysis on component and vehicle-level issues, preventing future downtime.
- Safety Stewardship: Enforce all health and safety policies in the workshop. Ensure the facility remains clean, organized, and free of hazardous materials in accordance with company and OSHA guidelines.
- Mission Readiness & Logistics
- Software Deployment: Ensure the correct software and firmware are deployed to the right vehicles at the right time to support morning operations.
- Pre-Mission Checks & Ingest: Direct the ingest of vehicles, conduct rigorous pre-mission checks, and ensure the completion of readiness checklists for the first shift.
- Logistical Support: Oversee the logistical movement and storage of vehicles to ensure seamless shift transitions.
- Vehicle Operations: Manually drive and maneuver autonomous and auxiliary vehicles when needed to support readiness workflows and yard logistics.
- Multi-Site Support: Support team and vehicle fleet operations across multiple sites within the geo, coordinating across different Mission Readiness and Base Operations locations as operations scale.

## Qualifications

- 5+ years of hands-on automotive technician experience combined with 2+ years of people leadership or supervisory experience.
- Willingness and ability to lead overnight operations (3rd shift).
- Extensive knowledge of automotive maintenance methods, diagnostic methods, parts, and tools, including high proficiency in CAN/LIN architecture, wiring diagrams, and soldering.
- Proven ability to quickly learn technical subjects.
- Excellent written and verbal communication skills; must be honest, responsible, and capable of translating technical details for cross-functional stakeholders.
- Demonstrated ability to manage time, multitask, and drive priorities effectively in a fast-paced, ambiguous startup environment.
- Clean driving record and the ability to travel locally and nationally (less than 20%).

Bonus Qualifications

- Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair.
- Strong understanding of electric vehicle architecture and high-voltage systems.
- Experience in a fast-paced service environment.
- Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.

## About Zoox

## Company Overview
- **One-liner**: Zoox is building a fully autonomous, all-electric, purpose-built robotaxi service to give the world a better way to ride.
- **Entity Type**: Private (independent subsidiary of Amazon, acquired in 2020)
- **Headquarters**: Foster City, California, USA (with offices in Las Vegas, San Francisco, Austin, Miami, Atlanta, Los Angeles)
- **Founded**: 2014
- **Founders**: Not specified in provided sources

## Core Business
- **Primary industry**: Autonomous ride‑hailing / Self‑driving electric vehicles
- **Target customers**: B2C – individual riders seeking safe, convenient, and sustainable urban transportation
- **Mission**: “Give the world a better way to ride” – providing safer, cleaner, autonomous ride‑hailing for everyone [zoox.com](https://zoox.com/about)

## Products & Services
- **Zoox Robotaxi**: A purpose‑built, fully autonomous electric vehicle designed from the ground up for ride‑hailing. Features bidirectional driving, four‑wheel steering, and no steering wheel or pedals. The service handles all charging, maintenance, and fleet management – riders simply get in and enjoy the ride [zoox.com](https://zoox.com).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (Zoox is a private subsidiary of Amazon)
- **Key Metric**: Not publicly available (revenue and funding details are not reported as a stand‑alone entity)
- **Notable Investors / Partners**: Amazon (parent company)
- **Growth Signals**:
  - Received authorization from the Nevada DMV to operate robotaxis on public roads [zoox.com/about](https://zoox.com/about)
  - Expanded testing and operations to Las Vegas, Seattle, San Francisco, and other cities
  - Continues to scale its engineering and operations teams (multiple open roles on the careers page as of 2026)

## Competitive Advantages
- **Purpose‑built design**: Unlike retrofitted vehicles, Zoox’s robotaxi is designed from scratch for autonomous ride‑hailing (symmetrical, bidirectional, four‑wheel steering, no driver controls)
- **Amazon backing**: Deep financial resources, supply chain expertise, and cloud infrastructure (AWS) support rapid development and scaling
- **Full‑stack autonomy**: In‑house AI, computer vision, and sensing stack integrated directly into the vehicle design
- **Safety‑first approach**: Comprehensive testing, safety‑critical system design, and focus on public road validation

## Strategic Focus
- Achieving commercial launch of the Zoox ride‑hailing service in select U.S. cities
- Continuing to mature the autonomous driving system through real‑world testing and simulation
- Expanding the “Go‑to‑Market” strategy and building out operations teams (see CRM Lead, Go‑to‑Market Manager roles) [jobs.lever.co/zoox](https://jobs.lever.co/zoox)
- Scaling manufacturing and prototyping to prepare for fleet deployment

## Why Work Here
- **Culture**: Diverse, supportive community with inclusion‑focused strategy. Crew‑led groups for personal and professional development. Emphasis on trust, humility, and openness [zoox.com/careers](https://zoox.com/careers)
- **Work environment**: Hybrid? The careers page lists many roles as “On‑site” in Foster City, CA, with other office locations available. In‑office perks include a famous food program with daily changing local and sustainable dishes, plus a busy calendar of events and sports teams.
- **Benefits**: Comprehensive health plans (Cigna), mental health support, wellbeing program, flexible time off, generous family planning and caregiver support, and a commitment to work‑life balance.
- **Growth opportunities**: Work on cutting‑edge autonomous vehicle technology alongside some of the brightest minds in AI, engineering, computer vision, and more. Offers internships and re‑entry programs (via Path Forward) for career returners.
- **Recruitment process**: Uses AI tools to assist in reviewing applications but final decisions are human. No fees are charged at any stage – watch for recruitment scams [zoox.com/journal/landing-a-job-zoox](https://zoox.com/journal/landing-a-job-zoox)

## Sources
1. [Zoox official website](https://zoox.com)
2. [Zoox About page](https://zoox.com/about)
3. [Zoox Careers page](https://zoox.com/careers)
4. [Zoox job openings on Lever](https://jobs.lever.co/zoox)
5. [Zoox hiring and interview process](https://zoox.com/journal/landing-a-job-zoox)

## Other roles at Zoox

- [Sensing and Perception System Safety Engineer](https://feeny.ai/job/sensing-and-perception-system-safety-engineer-zoox-foster-city-9b41z224ntq6) — Foster City, CA
- [Lead Data Platform Engineer - Enterprise, Data & AI](https://feeny.ai/job/lead-data-platform-engineer-enterprise-data-ai-zoox-foster-city-61c1tdms6spr) — Foster City, CA
- [Software Engineer - Collision Avoidance System Metrics](https://feeny.ai/job/software-engineer-collision-avoidance-system-metrics-zoox-foster-city-9xfh2gw0nayv) — Foster City, CA
- [Contract Student Worker - Autonomy Safety Data Engineer](https://feeny.ai/job/contract-student-worker-autonomy-safety-data-engineer-zoox-foster-city-vb29ss0k5hgs) — Foster City, CA
- [Software Engineer, Operational Tools](https://feeny.ai/job/software-engineer-operational-tools-zoox-foster-city-mmfc9jxj9vgs) — Foster City, CA
- [Diagnostics Serviceability Engineer](https://feeny.ai/job/diagnostics-serviceability-engineer-zoox-foster-city-zpp032643x45) — Foster City, CA
- [Manager, Fleet Operations Training](https://feeny.ai/job/manager-fleet-operations-training-zoox-foster-city-8vfyx98j41fz) — Foster City, CA
- [Embedded Software Engineer - Drive Systems](https://feeny.ai/job/embedded-software-engineer-drive-systems-zoox-foster-city-whvhzqychegb) — Foster City, CA
- [Senior Staff / Principal Software Engineer - Freeway Autonomy](https://feeny.ai/job/senior-staff-principal-software-engineer-freeway-autonomy-zoox-foster-city-y93sb485dj53) — Foster City, CA
- [Senior Supplier Quality Engineer](https://feeny.ai/job/senior-supplier-quality-engineer-zoox-foster-city-d9gmdemvwa6b) — Foster City, CA