---
title: 'Team Lead, Site Reliability Engineering at Moniepoint'
canonical: 'https://feeny.ai/job/team-lead-site-reliability-engineering-moniepoint-lagos-801ys8t4wftc'
type: 'job'
last_seen: '2026-09-05'
---

# Team Lead, Site Reliability Engineering at Moniepoint

- **Company:** Moniepoint
- **Location:** Lagos, Nigeria
- **Posted:** 2025-01-03
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/4369828101

## Job description

## Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Job Summary We are seeking a Team Lead, SRE to guide a squad of site reliability engineers responsible for the reliability of our highly distributed financial platform. You will be designing high-level reliability architecture, while also mentoring engineers, defining the technical roadmap, and driving the culture of Site Reliability Engineering within a team. You will balance strategic leadership with deep technical work to ensure our systems and our people can scale linearly with our hyper-growth.

## Responsibilities

- Set the technical direction for the SRE team. Architect self-healing systems, define reliability standards (Production Readiness Reviews), and drive the adoption of observability as Code and automation best practices.
- Define and enforce the end-to-end standard for system visibility. You will guide teams to deeply instrument their code (logging, tracing, metrics) and govern the monitoring ecosystem to ensure alerts are actionable, strictly minimizing noise (alert fatigue) while maximizing our ability to detect and resolve issues proactively.
- Lead, mentor, and grow a team of Senior and Associate SREs. Conduct code reviews, facilitate technical workshops and foster a culture of engineering excellence.
- Act as the ultimate escalation point for major incidents. Beyond firefighting, you will refine the Incident management process, ensuring the process is efficient and that RCAs lead to actionable engineering fixes.
- Partner with Engineering Managers and Product Leads to define Service Level Objectives (SLOs) that align with business goals.

## Requirements

- Minimum of 6 years of experience in SRE or Backend Engineering, with at least 2 years in a Lead or Senior/Staff role mentoring others.
- Expert-level proficiency in Java, Go, Rust, or Python. You set the standard for code quality within the team.
- Mastery of distributed systems patterns. You can design scalable architectures, debug complex microservices interactions, and explain architectural trade-offs to stakeholders.
- Deep expertise with Google Cloud Platform (GCP) or AWS.  You have extensive experience running Kubernetes (GKE) at scale and troubleshooting deep infrastructure issues.
- Proven experience defining observability strategies for large teams. You have deep expertise in architecting the complete telemetry stack: from custom instrumentation to monitoring and actionable alerting.
- Strong communication skills with the ability to de-escalate high-pressure war rooms with calm authority.

## What we can offer you

- [Culture](https://moniepoint.com/culture) - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

- A preliminary phone call with the recruiter
- A technical interview with the Hiring Manager
- A behavioural and technical interview with a member of the Executive team.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

## About Moniepoint

## Company Overview
- **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa.
- **Entity Type**: Private (backed by major global venture capital funds)
- **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US)
- **Founded**: 2015
- **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB

## Core Business
- **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit
- **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals)
- **Mission or purpose statement**: "Financial happiness for every African, everywhere"

## Products & Services
- **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions.
- **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses.
- **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management.
- **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants.
- **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds.
- **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents.

## Competitive Advantages
- **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat.
- **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas.
- **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time.
- **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect.

## Strategic Focus
- **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa.
- **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform.
- **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses.

## Why Work Here
- **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team."
- **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi).
- **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter."
- **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview.

## Sources
1. [Moniepoint.com](https://www.moniepoint.com/)
2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint)
3. [Moniepoint Culture Page](https://www.moniepoint.com/culture)
4. [LeapFrog Investments - Moniepoint](https://leapfroginvest.com/company/moniepoint/)

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