--- title: 'Team Lead, Software Development at Hootsuite' canonical: 'https://feeny.ai/job/team-lead-software-development-hootsuite-ontario-british-columbia-nova-scotia-jxhkk3kzz97h' type: 'job' last_seen: '2026-11-11' --- # Team Lead, Software Development at Hootsuite - **Company:** Hootsuite - **Location:** Ontario British Columbia Nova Scotia New Brunswick, Canada - **Compensation:** $98k–$138k - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/hootsuite/jobs/8334041 ## Job description We’re looking for a Lead, Software Development to help us build and lead a high-performance team that solves challenging engineering problems as we build the next generation of social products. You will support the Manager, Development to hire, grow, coach, and lead a team of developers to build, scale, monitor, and optimize our Identity infrastructure working on user management, Authentication and Authorization, Member status, Onboarding and provisioning and so much more user impacting domain features.This role is envisaged to be 50% technical and hands-on, 50% people leadership, process, and project management. While based in Canada (in locations where we can legally hire), you will report to the Manager, Software Development. ## WHAT YOU’LL DO: - Build, support and lead a high performance, cohesive team of developers, in close partnership with the Senior Manager, Development - Facilitate ongoing development conversations with your team to support their learning and career growth - Proactively share information, actively solicit feedback, and facilitate communication, within teams and portfolios - Participate in the hiring process, with an aim of attracting and hiring the best developers - Assess and prioritize the team's work, appropriately delegating to others and encouraging team ownership. - Maintain high standards of security, reliability, scalability, performance, and quality in all delivered projectsHelp shape our technical roadmap as we scale our services and build new products - Design, write, test, and deploy high quality scalable code - Work with the following technologies: Go, Scala, PHP, Docker, Jenkins, Kafka, Redis, MySQL, Domain Driven Design, Event Sourcing, Test Driven Design and Agile, React and Typescript. ## WHAT YOU’LL NEED: - A degree in Computer Science or Engineering, and at least 5 years of experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact - You are proficient in Go, Scala or a similar language and have a desire to learn other languages - Understanding of distributed systems and how to work in high availability environments - Experience with mentoring, coaching, and pairing with coworkers - An understanding of SaaS software development practice, previous experience working on a SaaS product will be viewed favorably - Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs - Creativity and Innovation: seeks new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions - Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions - Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects ## WHAT YOU’LL NEED: - A degree in Computer Science or Engineering, and at least 5 years of experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact - You are proficient in Go, Scala or a similar language and have a desire to learn other languages - Understanding of distributed systems and how to work in high availability environments - Experience with mentoring, coaching, and pairing with coworkers - An understanding of SaaS software development practice, previous experience working on a SaaS product will be viewed favorably - Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs - Creativity and Innovation: seeks new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions - Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions - Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects ## WHO YOU ARE: - Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. - Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. - Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. - Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. - Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result. - Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively. - Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. - Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. - Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected. In all we do, our six guiding principles light the way: Step Up: Dare to go beyond the expected to achieve greatness. #StepUp One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. This posting is for a current vacancy for which we are actively hiring. Canada Pay Range For This Role $98,400—$137,800 CAD Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our [Careers Privacy Policy.](https://careers.hootsuite.com/privacy-policy/) ## About Hootsuite ## Company Overview - **One-liner**: Hootsuite is a social media management platform that helps organizations schedule posts, engage audiences, analyze performance, and deliver customer care across multiple social networks. - **Entity Type**: Private (Bootstrapped initially, later venture-backed; funding details not publicly disclosed in available sources) - **Headquarters**: Vancouver, British Columbia, Canada - **Founded**: 2008 - **Founders**: Ryan Holmes ## Core Business - **Primary industries**: Social media marketing, social customer service, employee advocacy, social listening - **Target customers**: B2B – from small businesses to large enterprises (200,000+ customers including 6,000+ enterprise accounts) - **Mission / Purpose**: “Helping organizations unlock the value of their social media relationships, turning social insights into clear action and measurable business impact.” ## Products & Services - **[Hootsuite Platform](https://www.hootsuite.com/)**: SaaS suite for creating, scheduling, publishing, and managing content and ad campaigns across social networks from a single dashboard. Includes real-time social listening, AI-powered writing and messaging, and conversational AI for customer care. - **Social Customer Care**: A messaging platform that combines AI with human agents to deliver scalable, personalized customer service. - **Employee Advocacy**: Tools that enable employees to share brand content on their own social channels. - **Integrations**: Over 100 integrations with tools like Salesforce, CRM systems, and other marketing platforms – the largest integration library in the industry. ## Market Standing - **Valuation / Market Cap**: Not publicly available (private company) - **Key Metrics**: 25 million total users; 200,000+ customers; 6,000+ enterprise customers; 18 years of operation - **Notable Investors/Partners**: Not disclosed in available sources (integration partners include major social networks and business tools) - **Growth Signals**: Continued market leadership for 18 years; expansion into AI-powered features; customer base spans 200+ countries; employee rating improved 5% over the past 12 months on Glassdoor ## Competitive Advantages - **First mover advantage**: Pioneered the social media management category in 2008. - **Largest integration ecosystem**: More than 100 integrations – significantly more than any competing platform. - **Enterprise‑grade security and support**: Award‑winning customer support, enterprise‑grade security, and industry‑leading service. - **AI‑first approach**: Proprietary AI designed specifically for social media pros, covering writing, posting, messaging, and listening. ## Strategic Focus - Deepening AI capabilities across the entire platform to accelerate content creation and customer engagement. - Scaling enterprise sales and expanding mid‑market and enterprise customer base. - Enhancing social listening and business intelligence features to turn social data into actionable insights. - Growing the partner ecosystem and integration network. ## Why Work Here - **Flexible work model**: Hootsuite offers in‑person, hybrid, and fully remote options depending on role and location; hybrid teams near offices follow a flexible schedule. - **Culture & values**: Six guiding principles – One Team, Go Fast Be Agile, Play to Win, Neighbours & Allies, Step Up, Customer Obsessed. Strong emphasis on DEI, including annual pay equity assessments and employee resource groups (ERGs). - **Perks & benefits**: Holistic compensation (salary + equity), health & wellness benefits, generous vacation and leave policies, learning & growth opportunities. - **Glassdoor ratings**: 4.0/5 overall (703+ reviews); 72% would recommend to a friend; Work/Life Balance 4.3, Culture & Values 4.1, Compensation & Benefits 3.9, Career Opportunities 3.8. - **CEO approval**: 75% approval rating. ## Sources 1. [careers.hootsuite.com](https://careers.hootsuite.com/) 2. [hootsuite.com/about](https://www.hootsuite.com/about) 3. [hootsuite.com](https://www.hootsuite.com/) 4. [glassdoor.ca](https://www.glassdoor.ca/Reviews/Hootsuite-Reviews-E617216.htm) 5. 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