---
title: 'Team Lead, Software Engineer at Standard Template Labs'
canonical: 'https://feeny.ai/job/team-lead-software-engineer-standard-template-labs-new-york-8nc165j0t0n4'
type: 'job'
last_seen: '2026-11-07'
---

# Team Lead, Software Engineer at Standard Template Labs

- **Company:** Standard Template Labs
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/st-labs/830e7210-dfd1-4601-a1ad-b583db2a116e

## Job description

## Team Lead, Software Engineer

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

## About the Role

We're looking for a Team Lead who loves building software just as much as leading engineers. This isn't a traditional management role where your calendar is filled with meetings. You'll remain deeply hands-on—designing systems, writing production code, reviewing architecture, and shipping product every week—while leading a small team of exceptional engineers. You'll help set technical direction, unblock your team, raise the engineering bar, and ensure we continue moving quickly without sacrificing quality. If you enjoy solving hard distributed systems problems, mentoring engineers, and building products that customers love, we'd love to meet you.

## What You'll Do

Lead by Building

- Spend the majority of your time designing and building production software.
- Own complex technical initiatives from architecture through production.
- Help define engineering standards and architectural direction.

Grow an Exceptional Team

- Lead a small team of engineers through technical guidance, coaching, and mentorship.
- Help engineers grow technically and professionally.
- Foster a culture of ownership, curiosity, and continuous improvement.

Drive Technical Execution

- Break large product initiatives into executable engineering plans.
- Partner closely with Product and Design to turn ambitious ideas into customer-facing features.
- Balance shipping velocity with long-term maintainability.
- Remove technical blockers and help the team make smart engineering tradeoffs.

## What We're Looking For

- 8+ years building production software.
- Previous experience leading or mentoring engineers.
- Proven ability to deliver large technical projects while remaining hands-on.
- Strong background in distributed systems and cloud-native architecture.
- Excellent software design and architectural instincts.
- Comfortable working across the entire software development lifecycle.
- Strong communicator who enjoys collaborating across engineering, product, and design.

## What We Offer

- Build foundational product features for an AI-first enterprise platform
- The opportunity to take ownership of critical systems that scale to millions of users.
- A culture that values craftsmanship, autonomy, and user experience.
- Competitive compensation, equity, and benefits package.
- Work from our Midtown, Manhattan office, where you’ll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week. The location is easy to reach with plenty of public transportation options.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly salary for this role at is: 160,000—230,000 USD.

## About Standard Template Labs

## Core Business
- **Primary industry**: Enterprise IT Service Management (ITSM), AI-powered operations
- **Target customers**: B2B – IT operations, HR/people ops, engineering teams at mid-market and enterprise organizations
- **Mission or purpose**: Reinvent IT service management from the ground up – modern, efficient, and built for the way companies work today, without legacy baggage.

## Products & Services
- **Self-Service**: AI agents that resolve employee requests (password resets, access requests, device issues) through natural conversation, enforcing policy and provisioning automatically.
- **Operator Intelligence**: Enriches incoming tickets with live context, clusters them by root cause, and suggests automations so one fix resolves hundreds of incidents.
- **Axiom™**: A real-time, self-maintaining graph of every person, device, app, and infrastructure relationship. Enables impact analysis, blast radius mapping, and dependency tracing without manual CMDB.
- **Workflow Engine**: AI generates auditable, version-controlled code for workflows; deterministic execution with human-in-the-loop escalation and policy guardrails.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding – not disclosed; backed by prominent investors (see below)
- **Notable Investors/Partners**: Board Director **Matt Jacobson** (General Partner at ICONIQ Capital, board member of Datadog, GitLab, etc.); other investors include Murat Bicer (likely from ICONIQ). Partners: 100+ integrations with identity providers, ticketing systems, cloud infrastructure, and communication tools.
- **Growth Signals**: Founded in 2025, already 25 total employees (15 product+tech), 16 open roles as of mid-2025. In-office 5 days a week in Midtown Manhattan, indicating rapid team scaling.

## Competitive Advantages
- **AI-native architecture** – built from scratch for the AI era, not bolted onto legacy systems.
- **Live graph (Axiom)** – reasons over real-time relationships, not stale snapshots, enabling accurate root cause and impact analysis.
- **Deterministic execution** – every action is auditable, versioned, and reproducible; no black-box magic.
- **Self-maintaining** – integrations adapt when APIs change; no manual CMDB.
- **Policy guardrails** – natural language policies that AI interprets directly, ensuring compliance.

## Strategic Focus
- **Current priorities**: Building the platform modules (self-service, operator intelligence, Axiom) and expanding integration ecosystem. Hiring aggressively across engineering, product, and operations to accelerate product development and go-to-market.
- **Direction for growth**: Displacing legacy ITSM tools (ServiceNow, etc.) with a modern, AI-driven alternative that reduces ticket volume and automates complex workflows.

## Why Work Here
- **Culture highlights**: High ownership, low process – ship meaningful work every week. Technical depth (graph databases, LLM orchestration, self-healing integrations). Real impact on a massive, broken market.
- **Remote/hybrid/office policy**: On-site only – work from Midtown Manhattan office alongside the founding team, five days a week. Collaborative, focused environment.
- **Notable perks**: Offers company equity; Unlimited PTO policy; healthcare benefits. Early-stage startup with strong backing – opportunity to grow with the company.

## Sources
1. [stlabs.com](https://stlabs.com)
2. [stlabs.com/about](https://stlabs.com/about)
3. [stlabs.com/careers](https://stlabs.com/careers)
4. [builtin.com/company/standard-template-labs-0](https://builtin.com/company/standard-template-labs-0)
5. [jobs.ashbyhq.com/st-labs](https://jobs.ashbyhq.com/st-labs)

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