---
title: 'Team Lead – Survey Programming (Qualtrics) at Guidepoint'
canonical: 'https://feeny.ai/job/team-lead-survey-programming-qualtrics-guidepoint-gurugram-haryana-245grdn4nxgx'
type: 'job'
last_seen: '2026-10-16'
---

# Team Lead – Survey Programming (Qualtrics) at Guidepoint

- **Company:** Guidepoint
- **Location:** Gurugram Haryana, India / Mumbai, India / Pune, India
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8887598002

## Job description

Overview:

Guidepoint's Market Research Team is seeking a leader for its Survey Programming team, to help centralize, standardize, and grow a function dedicated to programming and coding questionnaires into web-based platforms, and conducting QA on programmed survey work. This position would be expected to work hours aligned with US-based colleagues on the East Coast.

This can be a hybrid position out of one of our offices in India (Mumbai, Pune,Gurugram) or remote.

What You’ll Do:

- Oversee a team of 6 survey programmers of differing experience levels, setting standards for quality assurance and timely delivery of questionnaires programmed into Qualtrics
- Coordinate with other quantitative survey operational team leads (fieldwork, data automation) and client service staff/project managers to ensure effective cross-functional collaboration
- Serve as a strategic lead for survey programming within the market research organization, helping to design processes, systems, and best practice documentation for survey programming at Guidepoint
- Train and mentor junior staff on best practices for survey programming and coding, including improving efficiency in translating spec documents to final survey designs, effectively testing routing and randomization for accuracy, and using JavaScript and other custom web design languages to create custom layouts and presentations to meet client needs
- Serve as a senior voice for internal communication, stepping in to resolve project issues between team members and operational staff, provide leadership on kickoffs for complex or sustained engagements, and serve as an advisor on sales or internal kick-off calls where demonstrated programming experience is needed
- Consult as needed with survey project teams on survey design, making best-practice recommendations on question type or structure that will best work within our systems and reduce respondent burden, and flagging any designs that may be particularly time-consuming or challenging to execute successfully
- Serve as a direct project manager on large or urgent work as-needed
- Other duties as required

What You Have:

- 10+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive)
- 3+ years experience managing teams of programmers or other operations staff in market research to achieve targets on volume, timeliness, and quality
- Ability to interface with internal leaders, helping to set strategy and training goals for survey programming, identify and resolve problems at a project and strategic level as they arise
- Experience with JavaScript/jQuery, HTML, and CSS for developing custom question types or presentations, including training and upskilling staff on web design languages and tools
- Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work
- Ability to consult and train on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer

What we Offer:

- Competitive compensation
- Employee medical coverage
- Central office location
- Entrepreneurial environment, autonomy, and fast decisions
- Casual work environment

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

## #LI-AD1

#LI-Remote

#LI-Hybrid

## About Guidepoint

## Company Overview
- **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction.
- **Entity Type**: Private (Bootstrapped/Profitable)
- **Headquarters**: New York City, USA
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics
- **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally)
- **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.”

## Products & Services
- **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph.
- **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed.
- **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows.
- **Guidepoint Tracker**: Alternative data product launched in 2007.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, profitable company)
- **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide
- **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable)
- **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly.

## Competitive Advantages
- **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate.
- **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence.
- **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks.
- **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients.

## Strategic Focus
- **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows.
- **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research.
- **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base.

## Why Work Here
- **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common.
- **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working.
- **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds.
- **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily.
- **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions.

## Sources
1. [Guidepoint Official Website](https://www.guidepoint.com/)
2. [Guidepoint About Page](https://www.guidepoint.com/company/)
3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/)
4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint)
5. [Guidepoint LinkedIn](https://www.linkedin.com/company/guidepoint)

## Other roles at Guidepoint

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