--- title: 'Team Lead, Vehicle Technicians at Zoox' canonical: 'https://feeny.ai/job/team-lead-vehicle-technicians-zoox-san-francisco-fm78xhnkbtvc' type: 'job' last_seen: '2026-11-03' --- # Team Lead, Vehicle Technicians at Zoox - **Company:** Zoox - **Location:** San Francisco, CA - **Compensation:** $45–$62/hr - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-03 - **Apply:** https://jobs.lever.co/zoox/80d8492a-0cf3-41d8-b381-5c0014874e59 ## Job description As the Team Lead for Base Operations, you will move beyond day-to-day fleet maintenance to own and evolve the operational backbone of Zoox’s Base Operations function. This role drives operational excellence, standardization, and scale-readiness across workshop operations while ensuring the holistic readiness, safety, and strategic deployment of Zoox’s Robotaxi vehicle fleet. You will serve as a people leader, operational owner, and change driver, accountable for implementing and improving Standard Operating Procedures (SOPs), enforcing EH&S and 5S standards, and building a culture of accountability, safety, and continuous improvement. In partnership with cross-functional stakeholders, you will translate company-level objectives and future growth plans into actionable, scalable execution models for your team. In this role, you will: - Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality. - Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling. - Own the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution. - Drive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability. - Ensure operational readiness by verifying that tools, equipment, parts, and facilities are standardized, maintained, and fully available to meet operational demand. - Champion EHS & 5S standards, maintaining a clean, organized, and compliant work environment while embedding safety into daily behaviors and decision-making. - Proactively identify and mitigate risks, leading corrective and preventive actions to address safety concerns, near misses, and process gaps. - Define and track critical KPIs related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures. - Partner with Engineering, Test, and Facilities teams to align operational execution with company roadmaps, testing milestones, and evolving requirements. - Lead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations. - Serve as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure strict adherence to quality standards. - Provide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support agile decision-making. ## Qualifications - 6+ years of hands-on automotive technician experience. - 3+ years of people leadership experience. Experience leading teams in technical, automotive, or high-volume service environments. - High proficiency in CAN/LIN architecture, wiring diagrams, and soldering - Proven experience implementing and improving SOPs, standard work, and operational processes in complex technical environments, with a track record of leading high-output teams. - Strong understanding of EH&S compliance, safety programs, and 5S methodologies. - Extensive knowledge of automotive systems, diagnostic methods, parts, and tools. - Strong written and verbal communication skills with the ability to influence across technical and non-technical stakeholders. - Demonstrated ability to manage multiple priorities, drive initiatives to completion, and operate effectively in fast-paced, ambiguous environments. - Willingness and ability to travel locally and nationally (50%+), with a clean driving record. Bonus Qualifications - Bachelors degree - Technical trade school certificate or Associate Degree in automotive repair - Experience with autonomous vehicles or a similar safety-critical industry - Experience working in R&D, testing, or pre-production environments, including engineering labs or prototype operations. - Familiarity with Lean, Six Sigma, or continuous improvement methodologies. - Experience supporting scaling operations, new site launches, or fleet expansion initiatives. - Strong understanding of EV architectures and high-voltage systems. - Experience utilizing specialized test equipment (NVH, vehicle dynamics, thermal, durability). ## About Zoox ## Company Overview - **One-liner**: Zoox is building a fully autonomous, all-electric, purpose-built robotaxi service to give the world a better way to ride. - **Entity Type**: Private (independent subsidiary of Amazon, acquired in 2020) - **Headquarters**: Foster City, California, USA (with offices in Las Vegas, San Francisco, Austin, Miami, Atlanta, Los Angeles) - **Founded**: 2014 - **Founders**: Not specified in provided sources ## Core Business - **Primary industry**: Autonomous ride‑hailing / Self‑driving electric vehicles - **Target customers**: B2C – individual riders seeking safe, convenient, and sustainable urban transportation - **Mission**: “Give the world a better way to ride” – providing safer, cleaner, autonomous ride‑hailing for everyone [zoox.com](https://zoox.com/about) ## Products & Services - **Zoox Robotaxi**: A purpose‑built, fully autonomous electric vehicle designed from the ground up for ride‑hailing. Features bidirectional driving, four‑wheel steering, and no steering wheel or pedals. The service handles all charging, maintenance, and fleet management – riders simply get in and enjoy the ride [zoox.com](https://zoox.com). ## Market Standing - **Valuation / Market Cap**: Not disclosed (Zoox is a private subsidiary of Amazon) - **Key Metric**: Not publicly available (revenue and funding details are not reported as a stand‑alone entity) - **Notable Investors / Partners**: Amazon (parent company) - **Growth Signals**: - Received authorization from the Nevada DMV to operate robotaxis on public roads [zoox.com/about](https://zoox.com/about) - Expanded testing and operations to Las Vegas, Seattle, San Francisco, and other cities - Continues to scale its engineering and operations teams (multiple open roles on the careers page as of 2026) ## Competitive Advantages - **Purpose‑built design**: Unlike retrofitted vehicles, Zoox’s robotaxi is designed from scratch for autonomous ride‑hailing (symmetrical, bidirectional, four‑wheel steering, no driver controls) - **Amazon backing**: Deep financial resources, supply chain expertise, and cloud infrastructure (AWS) support rapid development and scaling - **Full‑stack autonomy**: In‑house AI, computer vision, and sensing stack integrated directly into the vehicle design - **Safety‑first approach**: Comprehensive testing, safety‑critical system design, and focus on public road validation ## Strategic Focus - Achieving commercial launch of the Zoox ride‑hailing service in select U.S. cities - Continuing to mature the autonomous driving system through real‑world testing and simulation - Expanding the “Go‑to‑Market” strategy and building out operations teams (see CRM Lead, Go‑to‑Market Manager roles) [jobs.lever.co/zoox](https://jobs.lever.co/zoox) - Scaling manufacturing and prototyping to prepare for fleet deployment ## Why Work Here - **Culture**: Diverse, supportive community with inclusion‑focused strategy. Crew‑led groups for personal and professional development. Emphasis on trust, humility, and openness [zoox.com/careers](https://zoox.com/careers) - **Work environment**: Hybrid? The careers page lists many roles as “On‑site” in Foster City, CA, with other office locations available. In‑office perks include a famous food program with daily changing local and sustainable dishes, plus a busy calendar of events and sports teams. - **Benefits**: Comprehensive health plans (Cigna), mental health support, wellbeing program, flexible time off, generous family planning and caregiver support, and a commitment to work‑life balance. - **Growth opportunities**: Work on cutting‑edge autonomous vehicle technology alongside some of the brightest minds in AI, engineering, computer vision, and more. Offers internships and re‑entry programs (via Path Forward) for career returners. - **Recruitment process**: Uses AI tools to assist in reviewing applications but final decisions are human. No fees are charged at any stage – watch for recruitment scams [zoox.com/journal/landing-a-job-zoox](https://zoox.com/journal/landing-a-job-zoox) ## Sources 1. [Zoox official website](https://zoox.com) 2. [Zoox About page](https://zoox.com/about) 3. [Zoox Careers page](https://zoox.com/careers) 4. [Zoox job openings on Lever](https://jobs.lever.co/zoox) 5. [Zoox hiring and interview process](https://zoox.com/journal/landing-a-job-zoox) ## Other roles at Zoox - [Human Resources Generalist](https://feeny.ai/job/human-resources-generalist-zoox-foster-city-94tbpn6kg9b8) — Foster City, CA - [Manufacturing Test Infrastructure Engineer](https://feeny.ai/job/manufacturing-test-infrastructure-engineer-zoox-foster-city-eq18925fgss3) — Foster City, CA - [Staff Systems Engineer, Simulation Systems Verification and Validation Lead](https://feeny.ai/job/staff-systems-engineer-simulation-systems-verification-and-validation-lead-zoox-mtbxccfhzzjf) — Foster City, CA - [Systems Engineer, Motion Controls Safety](https://feeny.ai/job/systems-engineer-motion-controls-safety-zoox-foster-city-r02y5xhnw15v) — Foster City, CA - [Senior Software Engineer, C++ Vehicle Experience](https://feeny.ai/job/senior-software-engineer-c-vehicle-experience-zoox-foster-city-nvkjvt6wekm9) — Foster City, CA - [Senior/Staff Technical Product Manager, Operational Design Domain (ODD) Tools](https://feeny.ai/job/senior-staff-technical-product-manager-operational-design-domain-odd-tools-zoox-ssjgcn6rpzze) — Foster City, CA - [Head of Contingent Workforce & Travel](https://feeny.ai/job/head-of-contingent-workforce-travel-zoox-foster-city-rkcgbt6b81v8) — Foster City, CA - [Mechatronics Engineer - Closures](https://feeny.ai/job/mechatronics-engineer-closures-zoox-foster-city-68m3dz5tmx0t) — Foster City, CA - [Contract Student Worker - Software Engineer (40 hrs/wk)](https://feeny.ai/job/contract-student-worker-software-engineer-40-hrs-wk-zoox-foster-city-3zs433c2yzqp) — Foster City, CA - [Contract Student Worker - Autonomy and Geofence Expansion (20 hrs/wk)](https://feeny.ai/job/contract-student-worker-autonomy-and-geofence-expansion-20-hrs-wk-zoox-foster-gj2hfad4jjx0) — Foster City, CA