---
title: 'Team Leader - Cambridge at Deliveroo'
canonical: 'https://feeny.ai/job/team-leader-cambridge-deliveroo-cambridge-19vv71ckkym0'
type: 'job'
last_seen: '2026-11-08'
---

# Team Leader - Cambridge at Deliveroo

- **Company:** [Deliveroo](https://feeny.ai/companies/deliveroo)
- **Location:** Cambridge, United Kingdom
- **Compensation:** £14/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.ashbyhq.com/deliveroo/ffd45ed1-d336-455d-b0e1-6e87dc4f45a9/application

> Lead shift operations for Deliveroo Editions in Cambridge, ensuring operational excellence, safety compliance, and high standards for restaurant partners and riders. This onsite role involves supervising team performance, optimizing dispatch processes, and maintaining a clean, professional environment.

## Job description

## Team Leader

Location: Cambridge Working pattern: Onsite | 30 hours per week (Shift rotation) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our [Site Operations](https://careers.deliveroo.co.uk/operations/) team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Team Leader to join our Cambridge team. In this role, you’ll support Site Management in achieving peak performance and operational excellence, ensuring our restaurant partners and customers receive world-class service. Get to know our [Site Operations](https://careers.deliveroo.co.uk/operations/) team — what drives us, how we work, and what you can expect.

## What You’ll Be Doing

You’ll be joining the Deliveroo Editions team. Editions are our delivery-only kitchens that partner with incredible restaurants like Wagamama and Starbucks to bring high-quality food to more doorsteps. You will be at the heart of this fast-paced hub, ensuring every shift runs smoothly. Here’s what your day-to-day might look like:

- Lead shift operations by effectively prioritising tasks and delegating to the team to meet all company performance goals.
- Supervise compliance and safety by coaching the team on standard operating procedures (SOPs) and conducting essential H&S checks.
- Optimise the dispatch process to ensure accurate order handling for riders and a seamless experience for our restaurant partners.
- Drive site standards by maintaining high levels of food safety and ensuring a clean, organised, and professional environment.
- Manage team performance through accurate timekeeping oversight and fostering a positive, cooperative culture on every shift.

## What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

- Proven leadership ability, with experience training others and the confidence to run shifts independently.
- Strong hands-on mentality and the ability to thrive in a high-pressure, fast-paced operational environment.
- Excellent communication skills, including proficiency in written and spoken English to coordinate with riders, partners, and stakeholders.
- A results-oriented mindset with a track record of consistently meeting or exceeding KPI targets.
- Commitment to excellence, ensuring all tasks are completed in a safe, legal, and compliant manner.
- Right to work in the UK.

Our Interview Process

- Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you.
- Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue.
- Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next.
- Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers.
- Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result!

Why Join Us? We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.

- 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences.
- 🌱 Grow through doing: Develop leadership skills in a fast-paced environment with real opportunities to step into management.
- 🤝 Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience.

## What We Offer

- Pay: £14.30 per hour
- Free monthly Friday lunch on Deliveroo
- 25 days’ holiday (with increases based on service)
- Career development and access to learning opportunities
- Life assurance and wellbeing support
- Free Deliveroo Plus—no delivery fees on your orders

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

## About Deliveroo

## Company Overview
- **One-liner**: Deliveroo operates a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and riders to deliver food and other neighbourhood goods in under 30 minutes.
- **Entity Type**: Public (London Stock Exchange: ROO)
- **Headquarters**: London, United Kingdom
- **Founded**: 2013
- **Founders**: Will Shu

## Core Business
- **Primary industry**: Online food delivery and on-demand grocery / local commerce
- **Target customers**: B2C (consumers), B2B (restaurants, grocers, retailers), and B2C (riders as independent contractors)
- **Mission or purpose**: To transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.

## Products & Services
- **Restaurant Delivery**: Core service delivering meals from over 160,000 restaurant and grocery partners, many of which never offered delivery before.
- **Deliveroo Hop**: Rapid on-demand grocery delivery from a network of delivery-only sites, rolling out in several markets.
- **Deliveroo Shopping**: Non-food retail delivery, bringing items from local shops (e.g., flowers, cards, electronics) to consumers.
- **Editions**: Delivery-only kitchens that help restaurants expand to new areas at lower cost and risk, powered by Deliveroo’s data insights.

## Market Standing
- **Valuation/Market Cap**: Publicly traded – market cap not provided in available materials; check financial sources for latest figure.
- **Key Metric**: Operates in 10 markets worldwide, serving millions of consumers with thousands of riders and 160,000+ restaurant/grocery partners.
- **Notable Investors/Partners**: Key grocery partners include Co-op, Conad, Carrefour, Casino, Marks and Spencer, Picard, Waitrose, and Whole Foods Market. (Prior venture investors not detailed in provided sources.)
- **Growth Signals**: Expanding on-demand grocery via Deliveroo Hop; launching Deliveroo Shopping for non-food items; continuous investment in machine learning logistics (Frank algorithm); growing Editions network.

## Competitive Advantages
- **Hyperlocal logistics technology**: Proprietary Frank algorithm uses machine learning to optimise routing, preparation times, and delivery efficiency neighbourhood by neighbourhood.
- **Three-sided marketplace**: Deep network effects connecting consumers, merchants, and riders – hard to replicate at scale.
- **Editions (delivery-only kitchens)**: Lowers barrier for restaurant expansion and increases selection in underserved areas.
- **Rider value proposition**: Free personal accident and third-party liability insurance for all self-employed riders from day one, flexible work, and good earnings.

## Strategic Focus
- **Grocery and retail expansion**: Scaling Deliveroo Hop and Deliveroo Shopping to become the definitive online food and neighbourhood commerce platform.
- **Technology leadership**: Continued investment in real-time coordination, machine learning, and logistics optimisation.
- **Market penetration**: Deepening presence in existing 10 markets while improving selection, experience, and value for consumers.

## Why Work Here
- **Culture**: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work.
- **Work environment**: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture.
- **Benefits (UK)**:
  - 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year.
  - Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension.
  - Equity awards for eligible roles.
  - Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass.
  - Life assurance, discounted dental, critical illness cover, travel insurance.
  - Free Deliveroo Plus (free delivery), team lunches from local restaurants.
  - Cycle to Work Scheme, Season Ticket Loans, free mortgage advice.
  - Excellent learning & development via RooLearn platform.
- **Engineering culture**: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace.

## Sources
1. [deliveroo.co.uk](https://deliveroo.co.uk/about-us) – Company overview, history, products, and values.
2. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/) – Career page with mission, culture, and team size.
3. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/locations/united-kingdom/) – UK-specific benefits, office locations, and compensation details.
4. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/how-we-hire/) – Hiring process and interview tips.

## Other roles at Deliveroo

- [Site Associate - Editions Bermondsey](https://feeny.ai/job/site-associate-editions-bermondsey-deliveroo-london-7vpezth0y7ma) — London, United Kingdom
- [Site Associate - Brent Cross](https://feeny.ai/job/site-associate-brent-cross-deliveroo-london-gdbc3d2tq2ss) — London, United Kingdom
- [LE - L1 Default Job Template](https://feeny.ai/job/le-l1-default-job-template-deliveroo-london-h32mccswetb1) — London, United Kingdom
- [Site Associate/ Magazziniere (Roma)- Fixed Term](https://feeny.ai/job/site-associate-magazziniere-roma-fixed-term-deliveroo-rome-xqhyb2dnwt82) — Rome, Italy
- [Employé(e) Polyvalent(e) - Saint-Ouen 35h](https://feeny.ai/job/employe-e-polyvalent-e-saint-ouen-35h-deliveroo-st-ouen-5ps6sgffwa2p) — St Ouen, France
- [Warehouse Supervisor - Manchester](https://feeny.ai/job/warehouse-supervisor-manchester-deliveroo-manchester-92ggfsak2xtm) — Manchester, United Kingdom
- [Warehouse Associate - Cambridge](https://feeny.ai/job/warehouse-associate-cambridge-deliveroo-cambridge-ndv847fpn8gv) — Cambridge, United Kingdom
- [Site Associate - Canning Town](https://feeny.ai/job/site-associate-canning-town-deliveroo-london-nbp5z6ffbrs0) — London, United Kingdom
- [Warehouse Supervisor](https://feeny.ai/job/warehouse-supervisor-deliveroo-brighton-x5mcc8v0mw3p) — Brighton, United Kingdom
- [Warehouse Associate (PT)](https://feeny.ai/job/warehouse-associate-pt-deliveroo-brighton-n0mn0614ze80) — Brighton, United Kingdom