--- title: 'Team Leader - Client Acquisition at Multibank Group' canonical: 'https://feeny.ai/job/team-leader-client-acquisition-multibank-group-kuala-lumpur-zqrtzvq52wvz' type: 'job' last_seen: '2026-09-04' --- # Team Leader - Client Acquisition at Multibank Group - **Company:** Multibank Group - **Location:** Kuala Lumpur, Malaysia - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-12 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/mexdigital/ca5c6f59-6a24-485e-9f5c-d1e21ca54ced ## Job description Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. ## Role Overview We are seeking Team Leaders to support the growth of MultiBank Group’s Client Acquisition team in Kuala Lumpur. In this role, you will lead a team of Client Acquisition Executives, oversee daily sales activity, support lead conversion, and ensure the team delivers a high standard of client engagement. You will be responsible for coaching team members, monitoring performance, reviewing KPIs, supporting onboarding, and helping maintain a professional, compliant, and high-performing sales environment. This is a hands-on leadership role suited to someone with strong sales experience and the ability to develop and motivate others. ## Key Responsibilities - Lead, motivate and manage a team of Client Acquisition Executives to hit and exceed account-opening and deposit targets. - Coach the team daily on calls, conversion technique and objection handling, and run regular one-to-ones and performance reviews. - Track team and individual KPIs daily — calls, account openings, first-time deposits and conversion — and act quickly on the numbers. - Allocate leads across the team to maximize conversion, balance workload and maintain fairness. - Produce accurate daily and weekly sales reports for senior leadership. - Manage daily activity levels and maintain a high-energy, compliant sales floor. - Train, mentor and onboard new and developing executives, and address underperformance early. - Ensure the team operates within all compliance and regulatory requirements. Required Qualifications - Proven track record in sales — forex / CFD, financial services, banking, insurance, telesales or call-centre sales — including consistently hitting personal targets. - Experience leading, supervising or mentoring a sales team. - Strong coaching, motivational and performance-management skills. - Confident working with KPIs, CRM data and sales reporting. - Fluency in English and Bahasa Malaysia. - Eligibility to work in Malaysia. ## Preferred Qualifications - Experience managing a conversion or acquisition desk at a brokerage or financial institution. - Familiarity with MT4 / MT5 and trading concepts. - A network that can be activated to help recruit experienced sales talent. - Additional languages are an advantage but not required. Why Join Us? - Work with one of the world’s leading financial derivatives institutions. - Competitive salary plus performance-based incentives. - Access to a dynamic, international, and fast-growing environment. - Strong opportunities for career progression within a global financial group. - Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability. ## About Multibank Group ## Company Overview - **One-liner**: MultiBank Group is a global financial derivatives broker providing FX, CFDs, metals, stocks, crypto, and other trading instruments to retail and institutional clients. - **Entity Type**: Private (Bootstrapped) – not publicly traded, funded through paid-up capital. - **Headquarters**: California, USA (established 2005) with 25+ offices worldwide (major hubs include Dubai, Singapore, and others). - **Founded**: 2005 - **Founders**: Not disclosed in available sources. ## Core Business - **Primary industry**: Financial services – derivatives brokerage (FX, CFDs, crypto), prime brokerage, and asset management. - **Target customers**: B2C (retail traders) and B2B (institutional clients such as banks, hedge funds, family offices; also introducing brokers and affiliates). - **Mission or purpose**: To deliver exceptional and profitable trading experiences through unique accounts, instant execution, cutting-edge platforms, and the tightest pricing and liquidity. ## Products & Services - **MultiBank Group Trading Platforms (MT4 & MT5)**: Award-winning desktop and mobile platforms for retail traders with access to 20,000+ instruments. - **MEX Exchange**: A proprietary exchange for institutional clients and third-party trading via FIX API integration, offering settlement, credit provision, and margin support. - **Institutional Liquidity Offering**: Deep liquidity through prime brokerage arrangements or proprietary infrastructure for banks, hedge funds, and family offices. - **MEX Asset Management**: Asset management services authorized by BaFin in Germany and other regulators. - **MultiBank Exchange**: One account for FX, metals, stocks, crypto, and more, built on a blockchain protocol ecosystem. - **Prime Brokerage Settlement**: First trading platform and prime brokerage settlement for institutional clients in BRICS and GCC countries. - **Franchise Program**: Upgrade from Introducing Broker to a Franchise Partner with tailored cost & revenue sharing. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Paid-up capital of over $322 million; daily turnover exceeds $35 billion; serves over 2 million customers across 100 countries. - **Notable Investors/Partners**: Regulated by 18+ financial authorities globally; network of over 30,000 Introducing Brokers; partners with affiliates in major financial hubs. - **Growth Signals**: Achieved record-breaking financial performance as of April 2025; expanded regulatory coverage to 5 continents; continues to add new offices and digital currency exchange licenses (e.g., AUSTRAC registration for crypto services). ## Competitive Advantages - **Extensive Regulatory Oversight**: Heavily regulated by 18+ authorities including ASIC (Australia), MAS (Singapore), CySEC (Cyprus), BaFin (Germany), FSC (BVI), and others – providing full transparency and security of funds for clients. - **High Leverage**: Offers up to 500:1 leverage, one of the highest in the market, to help traders maximize potential profits. - **Deep Liquidity & Capital Base**: Over $322 million in paid-up capital and $35 billion daily turnover ensures robust liquidity for both retail and institutional clients. - **Global Physical Presence**: 25+ offices worldwide enabling local support and multilingual customer service 24/7/365. ## Strategic Focus - **Expansion of Crypto and Digital Assets**: Investing in blockchain-based platforms (MultiBank Exchange, MEX Digital) and securing crypto regulatory licenses (e.g., AUSTRAC) to capture the growing digital asset market. - **Institutional Services Growth**: Scaling prime brokerage, settlement, and liquidity offerings for banks, hedge funds, and family offices, particularly in BRICS and GCC regions. - **Geographic Diversification**: Continuing to establish regulated entities in new jurisdictions (e.g., Europe, Latin America, Asia) to serve a global client base. - **Technology Innovation**: Enhancing trading platforms and integrating FIX API, blockchain protocols, and advanced aggregator technology for optimal pricing and execution. ## Why Work Here - **Multicultural Environment**: A diverse team spanning 25+ offices worldwide; multilingual support and a collaborative atmosphere. - **Career Development**: Extensive financial knowledge training, clear career progression, and opportunities to work with cutting-edge trading technology. - **Remuneration & Benefits**: Competitive salaries, quarterly performance bonuses, group medical insurance, and excellent insurance coverage. - **Innovative Culture**: Focus on continuous improvement, blockchain and fintech innovation, and a dynamic work environment in a fast-growing global financial firm. - **Work Policy**: Not explicitly stated, but given regulatory and office-based nature of financial services, roles likely require in-office presence in one of the 25+ global locations. Remote/hybrid may be role-dependent. ## Sources 1. [MultiBank Group Official Website](https://www.multibankgroup.com/en) 2. [MultiBank Group Careers (Ashby)](https://jobs.ashbyhq.com/mexdigital) 3. [MultiBank Group Career Page (multibgroup.com)](https://multibgroup.com/about/career) 4. [MultiBank Group Regulations Page](https://multibgroup.com/about/regulations) 5. [MultiBank Group Trade Finance Career Page](https://tradfi.multibankgroup.com/en/about/career) ## Other roles at Multibank Group - [Account Manager | FX](https://feeny.ai/job/account-manager-fx-multibank-group-dubai-kyybn2zkm7pw) — Dubai, United Arab Emirates - [Business Development Manager](https://feeny.ai/job/business-development-manager-multibank-group-hong-kong-sar-41x6y5m278p0) — Hong Kong SAR - [Business Development Manager](https://feeny.ai/job/business-development-manager-multibank-group-china-bj45vm124y2p) — China - [Client Acquisition Executive](https://feeny.ai/job/client-acquisition-executive-multibank-group-kuala-lumpur-fpdzv6h5y1gp) — Kuala Lumpur, Malaysia - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-multibank-group-united-kingdom-6ha4mh8pym2y) — United Kingdom - [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-multibank-group-dubai-rmbf2mjbn2me) — Dubai, United Arab Emirates - [Senior Machine Learning Engineer](https://feeny.ai/job/senior-machine-learning-engineer-multibank-group-dubai-n9hf3e69dmd6) — Dubai, United Arab Emirates - [AI Engineer – Generative AI and Automation](https://feeny.ai/job/ai-engineer-generative-ai-and-automation-multibank-group-dubai-qtmmz2vkhfem) — Dubai, United Arab Emirates - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-multibank-group-dubai-f1gvqrxew4j2) — Dubai, United Arab Emirates - [Senior AI Architect](https://feeny.ai/job/senior-ai-architect-multibank-group-dubai-wf5wakyf7my1) — Dubai, United Arab Emirates