---
title: 'Team Leader KYC at Wahed'
canonical: 'https://feeny.ai/job/team-leader-kyc-wahed-mumbai-peeq1s0rd40x'
type: 'job'
last_seen: '2026-10-15'
---

# Team Leader KYC at Wahed

- **Company:** Wahed
- **Location:** Mumbai, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/wahed.com/f6b0c4c7-bacc-4384-9372-f87f8dd14815

## Job description

About Wahed: The global financial system wasn't built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values.

At Wahed, we're changing that. We are a global fintech company on a mission to build a new financial system—one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible, from pioneering Shariah-compliant equity ETFs, creating riba-free alternatives to high yield savings accounts, to creating no-leverage real estate investments for truly interest-free income producing assets. If you're driven to solve complex problems and believe finance should empower, not exclude, join us in building a more equitable financial future.

Job Brief: Lead day-to-day delivery for an assigned KYC team, ensuring efficient workload management, strong quality and control adherence, timely case completion, effective people leadership, and successful implementation of approved operational changes. The role owns team-level outcomes and escalates material cross-team capacity, risk, readiness, or prioritization decisions.

Job Description:

- Operations & capacity: Plan and allocate work by volume, risk, complexity, aging, SLA, analyst capability  and jurisdiction accreditation; monitor queues, rebalance capacity, and prevent bottlenecks or breaches.
- Quality & controls: Own team quality performance; analyze QC trends and root causes; drive calibration, coaching, corrective actions and closure of audit, compliance and control findings.
- Backlog & performance: Maintain queue health and execute backlog-reduction plans without weakening KYC/AML controls. Track quality, productivity, AHT (where relevant), TAT, SLA, aging, escalations and capacity.
- People leadership: Set objectives, conduct 1:1s and performance reviews, coach Analysts and Senior                 Analysts, address underperformance, recognize strong results, and develop SMEs and future leaders.
- Complex cases & risk: Oversee high-risk, exception and priority cases; validate escalation quality and                 provide decisions within delegated authority. Escalate material compliance, policy, financial-crime or                  systemic concerns.
- SOPs, training & knowledge: Maintain approved SOPs and process documentation, embed operational               controls, monitor adherence, coordinate onboarding and refresher training, and sustain jurisdiction                     coverage through cross-training.
- Stakeholder coordination: Act as the operational contact for assigned matters and work with Compliance,         Risk, Product, Technology, Customer Support and Operations to resolve blockers and track commitments.

Job Specification:

- Bachelor's degree in Finance, Commerce, Business, Economics, Law, Compliance or a related field; relevant KYC/AML, financial-crime, compliance or risk certification is advantageous.
- 4-6+ years of relevant experience in KYC, AML, CDD/EDD, financial-crime operations, banking, fintech or             financial services.
- People-management or team-leadership experience (3+ years preferred), including ownership of quality, productivity, backlog and SLA/TAT performance.
- Hands-on experience with complex KYC/AML escalations and exposure to UAT, process improvement, automation, multi-jurisdiction operations or new-country/product launches.

•Strong working knowledge of KYC/AML, CDD/EDD, customer risk assessment, sanctions, PEP and adverse-        media  screening, identity verification, fraud and financial-crime risk, risk-based decision-making, quality          control, operational risk, SOPs and performance management.

•Familiarity with KYC platforms, screening, case-management and business intelligence tools, reporting systems and automation technologies is preferred.

## About Wahed

## Company Overview
- **One-liner**: Wahed is a digital Halal investing platform that makes Shariah-compliant, ethical investing accessible and affordable for a global audience.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, NY, USA
- **Founded**: 2017
- **Founders**: Mohsin Siddiqui (CEO) and co‑founders (not publicly detailed)

## Core Business
- **Industry**: Financial Services – Digital Investment / Islamic Finance
- **Target Customers**: B2C – individual investors seeking Shariah‑compliant portfolios; also serves B2B through ETF products.
- **Mission**: “Create a Riba‑free society” by providing easy, values‑aligned investing tools.

## Products & Services
- **Wahed Invest Platform**: A robo‑advisory service that builds and manages diversified, Shariah‑compliant portfolios based on risk tolerance and time horizon. (SaaS/Fintech)
- **HLAL ETF** (NASDAQ): The first Halal equity ETF listed on NASDAQ, offering diversified U.S. large‑cap exposure compliant with Islamic principles. (ETF)
- **SPUS ETF** (NASDAQ): An ESG‑aware and Shariah‑compliant ETF tracking U.S. companies with strong environmental, social, and governance practices. (ETF)
- **KWIN ETF** (launched 2025): A thematic ETF focused on halal‑compliant investments in emerging markets. (ETF)
- **Zakat Calculator & Purification Reporting**: Tools to help users calculate Zakat and simplify purification of non‑compliant income. (Feature)

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: **400,000+ customers** globally (as of 2025) | Total funding of ~$34M+ (Seed £6M, Series A $25M, Venture round, Debt $3M)
- **Notable Investors/Partners**: Specific investor names are not publicly detailed in available sources; the company is backed by a mix of venture and debt investors. Shariah Committee of senior Islamic finance scholars oversees product compliance.
- **Growth Signals**: 13.8% headcount growth YoY (137 employees); expansion into Nigeria, South Africa, and UAE; launch of KWIN ETF; 43,784 LinkedIn followers (+18% YoY).

## Competitive Advantages
- **First‑mover** in digital Halal robo‑advisory with a global footprint (US, UK, Malaysia, UAE, Nigeria, India, South Africa).
- **Independent Shariah Committee** provides continuous certification and oversight – a key trust differentiator.
- **NASDAQ‑listed ETFs** (HLAL, SPUS) offer institutional‑grade access to Shariah‑compliant investing.
- **Integrated Zakat & purification tools** reduce friction for observant investors.

## Strategic Focus
- **Geographic expansion** into high‑potential Muslim‑majority markets (Nigeria, South Africa, UAE).
- **Product innovation** through thematic ETFs (KWIN) and ESG‑aligned offerings.
- **Scaling the customer base** beyond 400k by simplifying onboarding and increasing financial literacy content.

## Why Work Here
- **Mission‑driven environment** – employees report feeling empowered by the company’s goal of creating a Riba‑free society.
- **Global, diverse team** – workforce spans 15 countries, with offices in New York, London, Kuala Lumpur, Sharjah, Abuja, Mumbai, Abu Dhabi, and Johannesburg.
- **Hybrid/remote‑friendly** – roles listed as “Hybrid” or “Remote” on the careers page; flexible work arrangements.
- **Growth opportunities** – 13.8% headcount growth and expanding product lines offer career advancement.
- **Culture quotes**: “Wahed is a wonderful place to work… innovative and inspiring environment, backed by incredible leadership” and “empowered me to accomplish heights in my career at a pace that I wouldn’t have achieved elsewhere.”

## Sources
1. [wahed.com](https://www.wahed.com/)
2. [wahed.com/who-are-we](https://www.wahed.com/who-are-we)
3. [wahed.com/global/career](https://www.wahed.com/global/career)
4. [jobs.lever.co/wahed.com](https://jobs.lever.co/wahed.com/)
5. [linkedin.com/company/wahedinvest](https://uk.linkedin.com/company/wahedinvest)

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