---
title: 'Team Manager, Financial Crime, EU (Spanish Speaking) at Monzo'
canonical: 'https://feeny.ai/job/team-manager-financial-crime-eu-spanish-speaking-monzo-cardiff-london-or-gq1b95zvkwr2'
type: 'job'
last_seen: '2026-10-14'
---

# Team Manager, Financial Crime, EU (Spanish Speaking) at Monzo

- **Company:** Monzo
- **Location:** Cardiff London OR, United Kingdom
- **Work type:** remote
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/monzo/jobs/8274038

## Job description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍Remote (in the UK 🇬🇧) | 💰 £38,300 - £49,000 (+ £2,500 Multilingual Premium) + incentive awards tied to your performance +[Benefits](https://monzo.com/careers/)

🚨This role requires you to be fluent in Spanish 🇪🇸 and English 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (written and verbal)

⭐Our Financial Crime Team

Are you interested in leading a team in financial crime prevention? Our EU Financial Crime Customer Operations team is at the heart of how we protect Monzo EU and our customers from financial crime like fraud and money laundering.

We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our EU Financial Crime Operations team within our Fincrime Business Banking team.

Your team will consist of around 12 Financial Crime Investigators, and could be focused on a number of different tasks - including screening, transaction monitoring, account closures and escalations.

As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes.

You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling.

Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow.

🔑You’ll play a key role by...

- Conduct quality checks on senior financial crime investigators to drive performance and identify coaching opportunities.
- Handle complex case escalations from senior financial crime investigators.
- Manage personal & professional development of a team of senior investigators.
- Foster a positive, supportive, and high performance culture in the team with high levels of engagement.
- Chairing employee relations cases and making decisions consistent with Monzo’s values.

🤩We’d love to hear from you if…

- You are Fluent in English and Spanish written and verbal communication skills.
- You have strong experience of team leadership across Financial Crime within the financial services sector.
- You have proven ability to drive excellent performance through others.
- You have strong knowledge and experience in the financial sector, previous experience in carrying out financial crime investigations across either Financial Crime Business Banking, Anti Money Laundering or Screening, is essential.
- You have strong knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks.

⏰ The operating hours to be covered by the team will be 8am - 6.30pm and this will be based on 8.5 hours per day (with a 1 hour lunch included). The successful candidate will be required to be flexible in order to meet our customer demand and this could include infrequent weekend working.

The start date for the role will be January 4th 2027 📆 and you must be able to commit to the first 8 weeks with no holidays/time during this period.

🙌 What’s in it for you

💰 £38,300 - £49,000 (+ £2,500 Multilingual Premium) + incentive awards tied to your performance +[Benefits](https://monzo.com/careers/)

📍 This role is remote based in the UK (Please note, we cannot support visa sponsorship or relocation to the UK for this role)

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more![Read our full list of benefits](https://monzo.com/careers/).

🌈 The application journey has the following key steps

- Video Call with a Recruiter
- Take Home Task
- Leadership/Technical Interview
- Written and Verbal Spanish Language Assessment

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.[You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo)

We will close this advert once we have enough applications so please apply as soon as possible 🚨

## #LI-MY1

## Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

## About Monzo

## Company Overview
- **One-liner**: Monzo is a UK-based digital bank offering personal and business current accounts, savings, loans, investments, and insurance through a mobile-first platform.
- **Entity Type**: Private (Series I, unicorn)
- **Headquarters**: London, United Kingdom (offices also in Cardiff, Dublin, and Barcelona)
- **Founded**: 2015
- **Founders**: Tom Blomfield, Gary Dolman, Jonas Huckestein Templestein, Jason Bates, Paul Rippon (current co‑CEOs are Diana Layfield and Conor Walsh)

## Core Business
- Primary industry/industries: Digital banking and financial services (consumer finance, payments, lending)
- Target customers: B2C (personal banking) and B2B/SMB (business banking); primarily UK‑based, with growing EU presence
- Mission or purpose statement: “Building a bank you’d be proud to use” – focused on solving problems, not selling financial products, and making money work for everyone.

## Products & Services
- **Personal Current Account**: Mobile‑banking account with budgeting tools, spending insights, and automated savings. Features real‑time notifications, card controls, and biometric authentication.
- **Business Current Account**: Separate account for small businesses with expense categorisation, invoicing, and integration with accounting software.
- **Savings Pots**: Sub‑accounts inside the app to save toward goals; includes interest‑bearing options.
- **Credit Cards & Loans**: Personal credit cards, overdrafts, and Flex (buy‑now‑pay‑later style borrowing). Also offers personal loans.
- **Investments**: Share dealing and ISA products (introduced in 2024).
- **Insurance**: Home, travel, and gadget insurance (underwritten by partners).
- **Pension Management**: Tools to manage and consolidate pension pots within the app.

## Market Standing
- **Valuation**: $5.2 B (current, per Tracxn; latest round Series I)
- **Key Metric**: Annual revenue £1 B+ (as of 31 Mar 2025), total funding $1.81 B
- **Notable Investors/Partners**: General Catalyst, Passion Capital, Accel (lead investors in previous rounds)
- **Growth Signals**: 15 million+ personal and business customers; headcount of ~3,786 (YoY growth 26.8% per Revelio Labs); expansion into EU via Dublin office; launched investment and pension products in 2024; continued lending product innovation (Flex, credit cards).

## Competitive Advantages
- **Community‑driven product development** – Customers actively suggest features, test the app, and give feedback, creating strong brand loyalty.
- **Mobile‑first architecture** – Built from scratch as a digital‑only bank, offering a seamless user experience with real‑time budgeting and spending insights.
- **Regulatory innovation** – One of the first UK challengers to obtain a full banking licence, enabling deposit‑taking and lending.
- **Open‑source culture** – Engages with the engineering community through open‑source contributions and transparent development.

## Strategic Focus
- **Product expansion**: Deepening lending and investment offerings, and building a wealth management suite.
- **International growth**: Scaling in the European market (office in Barcelona, Dublin hub, and hiring for EU‑focused roles).
- **Embedded finance**: Enabling third‑party services to use Monzo’s banking infrastructure.
- **Operational efficiency**: Using AI/ML for risk management, fraud detection, and personalised financial recommendations.

## Why Work Here
- **Culture**: Open, collaborative, and inclusive; regular community events, yoga, and lunch‑and‑learns; contributes to open‑source software.
- **Remote/Hybrid**: Office‑based roles allow occasional remote work; distributed workers receive equipment budget. Roles in London, Cardiff, Dublin, Barcelona, or UK‑remote.
- **Visas**: Monzo sponsors visas for tech, engineering, and product roles due to Home Office regulations.
- **Learning**: £1,000 annual budget for books, courses, and conferences; regular knowledge‑sharing sessions.
- **Compensation & Benefits**: Annual salary reviews; performance‑based incentive awards (cash/equity mix); pension (4% Monzo contribution, matching up to 6%); private healthcare; life insurance (4x salary); 26 days holiday + bank holidays (or opt‑out for 34 days); 8‑week sabbatical every 5 years; generous family leave (primary caregiver 26 weeks full pay, secondary 13 weeks full pay); paid sick leave; cycle‑to‑work scheme.
- **Office Perks**: Free breakfast, hot lunches twice a week, snacks, and drinks in London office.

## Sources
1. [monzo.com/careers](https://monzo.com/careers) – Benefits, visa policy, flexible working, culture
2. [monzo.com/about](https://monzo.com/about) – Company overview, mission, customer count
3. [tracxn.com/d/companies/monzo](https://tracxn.com/d/companies/monzo/__HguZJzK7Q_qZsyIz1Y4VwV75H5fHjDMtGaXPelPAxpU) – Funding, valuation, revenue, employee count, founders, CEOs
4. [job-boards.greenhouse.io/monzo](https://job-boards.greenhouse.io/monzo/jobs/7963253) – Open roles, location details
5. [reveliolabs.com/companies/monzo-bank/employees](https://www.reveliolabs.com/companies/monzo-bank/employees/) – Headcount growth

## Other roles at Monzo

- [Credit Risk Manager](https://feeny.ai/job/credit-risk-manager-monzo-dublin-p9kqv916amzy) — Dublin, Ireland
- [Senior Service Analyst, Workforce Management](https://feeny.ai/job/senior-service-analyst-workforce-management-monzo-cardiff-london-or-er4hb0zq87xn) — Cardiff London OR, United Kingdom
- [Vulnerability, Accessibility & Inclusion Lead](https://feeny.ai/job/vulnerability-accessibility-inclusion-lead-monzo-united-kingdom-dpdh61jn0g1r) — United Kingdom
- [Data Director, EU](https://feeny.ai/job/data-director-eu-monzo-barcelona-64nh66jrpe1v) — Barcelona, Spain / Cardiff London OR, United Kingdom
- [Head of Credit Risk Oversight](https://feeny.ai/job/head-of-credit-risk-oversight-monzo-dublin-ev7xkh8tsdqh) — Dublin, Ireland
- [Regulatory Reporting Analyst](https://feeny.ai/job/regulatory-reporting-analyst-monzo-london-1g3yf87cr8j3) — London, United Kingdom
- [Tech Recruitment Manager](https://feeny.ai/job/tech-recruitment-manager-monzo-cardiff-london-or-sd0ppqcqnk5z) — Cardiff London OR, United Kingdom
- [Controls Product Senior Manager](https://feeny.ai/job/controls-product-senior-manager-monzo-london-grhage5sp19s) — London, United Kingdom
- [Staff Data Scientist](https://feeny.ai/job/staff-data-scientist-monzo-barcelona-fanp3hndsc8d) — Barcelona, Spain / Cardiff London OR, United Kingdom / London, United Kingdom
- [Credit Risk Oversight Manager](https://feeny.ai/job/credit-risk-oversight-manager-monzo-cardiff-london-or-n1v0v2p7s7cr) — Cardiff London OR, United Kingdom