--- title: 'Team Support at Supercell' canonical: 'https://feeny.ai/job/team-support-supercell-london-357y0g3xr114' type: 'job' last_seen: '2026-09-05' --- # Team Support at Supercell - **Company:** Supercell - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/supercell/e003151e-ed49-47ca-99d1-8bc4bfd5265e ## Job description [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/4b38fa94-a022-4c7d-994a-0e8ab9c69cdc/Hay%20Day_Sunset%20picnic.png] HELP SHAPE THE EVERYDAY EXPERIENCE OF SUPERCELL’S GROWING LONDON OFFICE. THIS IS A HANDS-ON ROLE FOR SOMEONE WHO LOVES MAKING THINGS HAPPEN, SUPPORTING GREAT TEAMS, AND TAKING REAL OWNERSHIP IN AN ENVIRONMENT WHERE NO TWO DAYS LOOK QUITE THE SAME. Supercell is looking for a Team Support professional to join our London office. As Team Support, you’ll take ownership of the day-to-day support of the office, from travel and team events to the countless practical details that keep things running smoothly. You’ll be the only Team Support based in London, so this is a role with plenty of independence and responsibility. But you won’t be doing it alone. You’ll be part of an experienced, caring Team Support team across Supercell, with colleagues to learn from and collaborate with. You’ll have the freedom to shape how support works locally, while staying closely connected with your colleagues in Helsinki and collaborating also with other people working with London operations. At Supercell, independent teams and trust are at the heart of how we work. The same applies to Team Support: you’ll have real ownership of your area and the freedom to decide how best to support the people around you. Most importantly, you’ll have the opportunity to make a visible difference to the experience of everyone working in our London office. If you enjoy helping people and figuring things out without needing a playbook for everything, you’ll probably feel at home here. Send your CV as well as your application / motivational letter before the application deadline (Thursday, September 17th 2026 9:00 pm BST). [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/7a053edc-bf2e-4db4-85ee-5630e2b5d305/banner_narrow_customs.jpg] ## WHAT YOU'LL BE DOING - Own the day-to-day administrative support for our London office. - Coordinate travel arrangements, including flights, accommodation, ground transportation, and the details in between. - Plan and organise team days, offsites, internal events, and other moments that bring people together. - Help colleagues navigate everyday practical questions, from benefits to general team support. - Work closely with Team Support colleagues in Helsinki and with teams operating across London and Helsinki, including our live game teams Clash of Clans and Hay Day. - Be a trusted local point of contact for colleagues, leads, and other stakeholders in London. - Spot opportunities to improve how things work and take ownership of putting better solutions in place. ## WHAT YOU HAVE - Strong experience (minimum of 5 years) in team support, workplace or office coordination, travel arrangements, and/or event production. - A service-minded approach and genuine enjoyment of helping others succeed. - Excellent organisational skills and close attention to detail. When you take something on, people can trust that it will get done. - The ability to manage several priorities at once and make good calls about what needs attention first. - Confidence working independently and taking responsibility, including in situations where there isn’t an existing process or obvious answer. - Strong communication skills in English and the ability to build trusted relationships with people across teams, disciplines, and locations. - A collaborative and humble way of working, with a willingness to ask for input, share context, and step in where you can help. - Enthusiasm and preferably also previous experience for working in an international environment with colleagues across multiple countries or offices. - You're actively using AI tools in your day-to-day work, and excited about experimenting with new ways AI can improve how we work. ## WOULD BE NICE IF YOU ALSO HAVE - Experience supporting a growing office or building support practices in an environment that is still evolving. - Experience coordinating complex international travel. ## WHERE YOU'LL BE This role is based in our London studio and is a full-time, permanent position. Because this role is all about supporting the people and everyday life in the office, we expect you to spend most of your working time onsite in our London office. You’ll also work closely with our Helsinki-based Team Support colleagues and teams whose members are split across London and Helsinki, so expect some travel also between our offices. ––– That's it about the role! Below, we've gathered some things we feel are important for you to know. Totally optional, but a highly recommended read. Once you're ready to apply, just send us your application through the form on the bottom of the page. ––– [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/88b3477a-7124-479e-babc-94125c5b23be/banner_narrow_allstars.jpg] ## ABOUT SUPERCELL Supercell is a games company from Helsinki, Finland, with offices https://supr.cl/jd-offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars. Our mission is to create great games https://supr.cl/jd-games that as many people as possible play for years and that are remembered forever. So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings https://supercell.com/en/news/learning-from-failures/, and killing lots of projects. [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/0272a5b3-a7a2-4f1c-b97b-725eae66daf0/banner_narrow_people3.jpg] HEY, YOU MIGHT LOVE IT HERE! Independent cells and trust are at the core of our culture https://supr.cl/jd-why-you. But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way. [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/49ae2117-cfbb-4fbd-bc4c-f67357d2f376/banner_narrow_titles.jpg] ## YOU ARE NOT YOUR JOB TITLE ™ Here, you won’t need to focus on chasing titles https://supr.cl/jd-job-title or climbing ladders. Internally, our job titles don’t include prefixes like Senior, Junior, Principal, or Director. Recognition isn’t tied to your title, as it doesn't define the impact you can have around here. [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/860d5de4-aa96-4e01-879c-889b7039330b/banner_narrow_chest.jpg] ## BENEFITS AND COMPENSATION Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits https://supr.cl/jd-benefits with that in mind. It starts with perceiving you as a human being, not a resource. [https://app.ashbyhq.com/api/images/user-content/1246dead-d30e-4c70-a1d3-ef7e5023d542/58a0cf4e-e26b-461b-8541-2129dc6b7311/banner_narrow_portraits-2025-ashby.jpg] NOT SURE IF YOU SHOULD APPLY? Many candidates with great skills and experience second-guess themselves. The bar is high, but if this role excites you, apply! We’re here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process. Wishing you all the best, The Supercell Recruitment team ## About Supercell ## Company Overview - **One-liner**: Supercell is a Finnish mobile game developer and publisher responsible for global hits like Clash of Clans, Clash Royale, Brawl Stars, Hay Day, and Boom Beach. - **Entity Type**: Private (majority-owned by Tencent) - **Headquarters**: Helsinki, Finland - **Founded**: 2010 - **Founders**: Ilkka Paananen and Mikko Kodisoja ## Core Business - **Primary industry**: Mobile gaming - **Target customers**: B2C – mass-market casual and competitive gamers worldwide - **Mission**: “To create great games that as many people as possible play for years and that are remembered forever” [supercell.com](https://supercell.com/en/about-us/) ## Products & Services - **Hay Day**: Farming simulation mobile game (launched 2012) - **Clash of Clans**: Strategy/base-building mobile game (launched 2012) - **Boom Beach**: Military strategy mobile game (launched 2014) - **Clash Royale**: Real-time strategy card battle mobile game (launched 2016) - **Brawl Stars**: Multiplayer arena brawler mobile game (launched 2018) - **Squad Busters**: Newer title (announced 2024/2025) - **mo.co**: Unreleased/teased title (as of 2025) - **Many games in development**: Supercell routinely kills titles that don’t meet standards, maintaining a pipeline of unannounced projects. [supercell.com](https://supercell.com/en/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed; Tencent acquired 84.3% of the company for ~$8.6 billion in 2016. - **Key Metric**: ~290 million monthly active users (MAU) across live games [supercell.com](https://supercell.com/en/about-us/) - **Notable Investors/Partners**: Tencent (majority owner); no other recent funding rounds – the company is self-sustaining from game revenue. - **Growth Signals**: - 5 global live games with long lifetimes (over a decade for Clash of Clans and Hay Day) - Offices in Helsinki, San Francisco, Seoul, Shanghai, and London - Headcount ~928 Supercellians (as of 2025) [supercell.com](https://supercell.com/en/about-us/) - Continuous expansion in Asian markets (Korea, China, Japan) [supercell.com](https://supercell.com/en/about-us/) ## Competitive Advantages - **Independent “cell” structure**: Small, autonomous teams decide what to build and how – minimal bureaucracy, maximum ownership. - **Long-term thinking**: Financial success allows patient investment; the company prioritizes decade-spanning games over short-term monetization. - **Hit-driven track record**: A high bar for quality (killing many projects) but extremely high success rate when titles launch. - **Global cultural diversity**: Over 60 nationalities in the company, fostering broad perspectives on game design. - **Trust and transparency**: “Default to trust” culture; teams have full authority over their games, including the decision to kill them. [supercell.com](https://supercell.com/en/careers/why-you-might-love-it-here/) ## Strategic Focus - **Deepening existing games**: Continuously improving live titles with new features, events, and community engagement. - **Creating new genres**: Aiming to “expand the audience for smaller ‘niche’ game concepts” and invent experiences players haven’t seen before. - **Global growth**: Strengthening presence in Eastern markets (Korea, Japan, China) via local offices and partnerships. - **Staying small**: Explicit goal to keep the company lean (currently ~928 people) to preserve speed and flexibility. [supercell.com](https://supercell.com/en/about-us/) ## Why Work Here - **Culture**: Values of Independence & Responsibility, Ambition & Risk-taking, Humility & Kindness, and “Clear is Kind” feedback. [supercell.com](https://supercell.com/en/careers/why-you-might-love-it-here/) - **Work model**: Hybrid, onsite, and fully remote options available depending on role and location. Remote work possible from Finland, Sweden, Denmark, Germany, Spain, and countries with offices. [supercell.com](https://supercell.com/en/careers/joining-supercell/) - **Relocation**: Full relocation support for individuals and families (including pets), language classes, spouse network, and onboarding buddy system. - **Perks**: Monthly onboarding sessions in Helsinki for all new hires, transparent open offices, and a focus on “best teams, biggest impact, nothing in your way.” - **Engineering culture**: Small, empowered teams; engineers own product decisions; emphasis on server, engine, and client programming roles with significant responsibility. [supercell.com](https://supercell.com/en/careers/) ## Sources 1. [supercell.com – Home](https://supercell.com/en/) 2. [supercell.com – About Us](https://supercell.com/en/about-us/) 3. [supercell.com – Careers](https://supercell.com/en/careers/) 4. [supercell.com – Joining Supercell](https://supercell.com/en/careers/joining-supercell/) 5. [supercell.com – Why You Might Love It Here](https://supercell.com/en/careers/why-you-might-love-it-here/) ## Other roles at Supercell - [Senior Software Engineer, Supercell ID (Client SDK)](https://feeny.ai/job/senior-software-engineer-supercell-id-client-sdk-supercell-helsinki-wjg0r0ym6wa5) — Helsinki, Finland - [Quality Engineering Lead](https://feeny.ai/job/quality-engineering-lead-supercell-helsinki-43pc6nb07fc3) — Helsinki, Finland - [Senior Level Artist, Project R.I.S.E](https://feeny.ai/job/senior-level-artist-project-r-i-s-e-supercell-shanghai-y1ghap6ntv3m) — Shanghai, China - [Marketing Lead, New Games](https://feeny.ai/job/marketing-lead-new-games-supercell-london-tt67mdhavhvx) — London, United Kingdom - [Product Lead, Game Engine](https://feeny.ai/job/product-lead-game-engine-supercell-helsinki-5m0y5zq5hn3d) — Helsinki, Finland - [MarTech Engineer](https://feeny.ai/job/martech-engineer-supercell-helsinki-t6nak2pn70ga) — Helsinki, Finland - [Marketing Data Science Lead](https://feeny.ai/job/marketing-data-science-lead-supercell-helsinki-8am8d94vscxj) — Helsinki, Finland - [UX Designer, LiveOps Tooling](https://feeny.ai/job/ux-designer-liveops-tooling-supercell-helsinki-6ee6s06d0qw4) — Helsinki, Finland - [Head of Performance Marketing](https://feeny.ai/job/head-of-performance-marketing-supercell-london-7ccc5ajzxehz) — London, United Kingdom - [Senior Engine Programmer, Rendering , Clash Royale](https://feeny.ai/job/senior-engine-programmer-rendering-clash-royale-supercell-shanghai-fgmrg0cyrt13) — Shanghai, China