--- title: 'Tech Lead, Software Engineering at SuperDial' canonical: 'https://feeny.ai/job/tech-lead-software-engineering-superdial-burlingame-hwefytw3jfgz' type: 'job' last_seen: '2026-09-16' --- # Tech Lead, Software Engineering at SuperDial - **Company:** SuperDial - **Location:** Burlingame, CA - **Compensation:** $200k–$300k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-16 - **Apply:** https://jobs.ashbyhq.com/superdial/9a394af1-0b73-4c5e-bf76-70c02402e58e/application **Skills:** Python, JavaScript, TypeScript, React, Next.js, REST APIs, GraphQL, Database Modeling, System Design, Distributed Systems, AI Products, Healthcare Systems, WebSockets, Streaming, Async Processing, AWS, GCP, Celery, Kafka, Internal Tools Development > Lead the development of core AI-powered healthcare platform features, focusing on Python-based back-end systems and React/TypeScript front-end development. The role involves mentoring team members, designing scalable architectures, and driving performance optimization within a fast-paced startup environment. ## Job description SuperDial is looking for a Tech Lead, Full Stack Engineering to build and scale our AI-powered healthcare platform. This role is ideal for an engineer who is strong across the stack, with deep expertise in Python-based back-end systems and modern JavaScript front-end development. ## About the role - Own and lead development of core product features across the stack, with a back-end focus (~60%) and front-end contributions (~40%). - Mentor team members - Design and build scalable back-end systems in Python, including APIs, services, and data pipelines that support AI-driven functionality. - Develop intuitive, high-performance front-end experiences using JavaScript/TypeScript and React. - Architect systems with a focus on reliability, scalability, and maintainability. - Partner closely with product, design, and leadership to translate ambiguous requirements into robust technical solutions. - Define and implement best practices for back-end architecture, service design, and data modeling. - Drive performance optimization across both back-end systems and front-end applications. - Lead code reviews, technical design discussions, and architectural decision-making. ## About you - 8+ years of experience in full-stack development, with a strong emphasis on back-end systems. - Strong experience building back-end services in Python (e.g., FastAPI, Django, Flask). - Proficiency in modern front-end development using JavaScript/TypeScript, React, and frameworks like Next.js. - Experience designing and consuming APIs (REST and/or GraphQL). - Strong understanding of databases, data modeling, and system design. - Ability to build and own systems end-to-end, from infrastructure to UI. - Strong understanding of performance, scalability, and distributed systems fundamentals. - Comfortable operating in a fast-paced startup environment with high ownership. ## Preferred qualifications - Experience working on AI-driven products or healthcare systems. - Familiarity with real-time systems (WebSockets, streaming, async processing). - Experience with cloud infrastructure (AWS, GCP) and modern deployment practices. - Exposure to event-driven architectures or background job systems (e.g., Celery, Kafka). - Experience building internal tools or developer platforms. What’s in it for you? - High ownership over core systems and product architecture. - A fast-moving, high-caliber team building at the intersection of AI and healthcare. - Direct impact on a product transforming healthcare operations. - Competitive salary, equity, and full benefits (health, dental, vision). Who we are: SuperDial is transforming AI in healthcare, building intelligent, scalable solutions that optimize revenue cycle management and operational efficiency. Our engineering team is at the forefront of deploying AI-driven applications that improve healthcare workflows. Join us and help shape the future of AI in healthcare! The base salary for this role ranges from $200,000 - $300,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we’re always open to exceptional talent. ## About SuperDial ## Company Overview - **One-liner**: SuperDial automates high-volume outbound healthcare phone calls using AI voice agents for revenue cycle tasks such as eligibility checks, prior authorizations, claim follow-up, credentialing, and enrollment. - **Entity Type**: Private (Series A; $12M total funding) - **Headquarters**: San Francisco, California, United States (second office in New York, NY) - **Founded**: 2021 - **Founders**: Sam Schwager (CEO & Co-founder) and Harrison Caruthers (CTO & Co-founder) – both Stanford graduates with AI backgrounds. ## Core Business - **Primary industry**: Healthcare Revenue Cycle Management (RCM) automation / Voice AI. - **Target customers**: B2B – provider organizations, billing companies, MSOs/DSOs, BPOs, payers (Health Plans). - **Mission/purpose**: Eliminate the most expensive bottleneck in healthcare – manual phone calls – by letting AI handle complex, high-volume payor and provider conversations. ## Products & Services - **Claim Follow-Up**: AI voice agents automatically follow up on denied, delayed, or unpaid claims and resolve them. - **Prior Authorization**: Retrieve prior auth requirements and real-time status updates from any payor. - **Insurance Verification**: Confirm patient deductible, co-pay, and coverage details without manual calls. - **Credentialing & Enrollment**: Inquire about enrollment or credentialing status for new practices. - **Provider Data Attestation**: Confirm clinician status, credentials, and new patient acceptance from provider offices. - **Custom Scripting**: Any outbound payor or provider call can be customized via templates or direct script upload. - **API, CSV Upload, and Portal**: Flexible call triggers – via API, file upload, or direct input; results returned via webhook, CSV, or portal. - **EHR/PMS Integrations**: Direct integration with leading electronic health record and practice management systems. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding – $12.0M (Series A led by SignalFire, July 2025; earlier pre-seed and seed rounds). - **Notable Investors/Partners**: Lead investor: SignalFire. Other investors include unnamed participants from previous rounds. - **Growth Signals**: Over 1 million calls automated; 4x productivity improvement; 67% cost savings reported; 56 employees (+9.5% monthly growth); ~7,900 LinkedIn followers; 5 active job postings; expanding into both provider and payer segments. ## Competitive Advantages - **Deep Healthcare Focus**: Built specifically for RCM workflows, not a generic voice AI platform. - **Compliance**: HIPAA and SOC 2 compliant, with real-time human fallback and call audit support. - **EHR/PMS Integration**: Seamlessly connects with clinical and billing data sources to minimize manual data entry. - **Proven Scale**: Handles ten to tens of thousands of calls per batch, with results logged in existing systems. - **Domain Expertise**: Founders bring AI and healthcare consulting experience from Stanford, Amazon, and McKinsey. ## Strategic Focus - Continue automating the highest-volume, most manual payor and provider calls. - Deepen integrations with EHRs, PMS, and billing systems. - Expand customer base across provider organizations, billing companies, and payers (health plans). - Scale AI capabilities to handle more complex call scripts and additional workflows. ## Why Work Here - **Culture**: Fast-growing startup with a mission-driven focus on healthcare efficiency. Hybrid work model (in-office at San Francisco or New York). - **Benefits**: Health insurance, dental, 401(k), FSA, unlimited PTO, paid sick days, paid holidays, company equity. - **Engineering Culture**: Applied AI and voice technology; roles include Staff Software Engineer, Operations Engineer, Automation Engineer, Forward Deployed Engineer. - **Growth**: Company is scaling rapidly – 56 employees with double-digit monthly workforce growth. ## Sources 1. [superdial.com](https://www.superdial.com/) 2. [superdial.com/about-us](https://www.superdial.com/about-us) 3. [linkedin.com](https://www.linkedin.com/company/superdial) 4. [builtin.com](https://builtin.com/company/superdial) 5. [tracxn.com](https://tracxn.com/d/companies/superdial/__wMb5lrL98A9U-tGPVvlwr1c50B1aqkW1bTsl2WQRdas) 6. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/superdial) ## Other roles at SuperDial - [Operations Lead](https://feeny.ai/job/operations-lead-superdial-new-york-6bpsycb345sx) — New York, NY - [Operations Associate](https://feeny.ai/job/operations-associate-superdial-new-york-qhrws636cd2v) — New York, NY - [Legal Counsel](https://feeny.ai/job/legal-counsel-superdial-new-york-hteqe31sq1md) — New York, NY - [Head of People](https://feeny.ai/job/head-of-people-superdial-new-york-4chmvekn93ps) — New York, NY - [AI Deployment Lead](https://feeny.ai/job/ai-deployment-lead-superdial-new-york-222g1fvykcqg) — New York, NY - [Operations Lead](https://feeny.ai/job/operations-lead-superdial-new-york-ywb84n2q62c7) — New York, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-superdial-new-york-fk3g7g3ycnpe) — New York, NY - [Enterprise Account Executive, MSO & DSO](https://feeny.ai/job/enterprise-account-executive-mso-dso-superdial-new-york-bf8m08bcw6xn) — New York, NY - [RCM Expert](https://feeny.ai/job/rcm-expert-superdial-remote-nqqwd3mk2yrk) - [Sr. Sales Development Representative](https://feeny.ai/job/sr-sales-development-representative-superdial-new-york-7mjfm7w6nj88) — New York, NY