--- title: 'Tech Ops Intern (Web3) at Powered by Pioneer' canonical: 'https://feeny.ai/job/tech-ops-intern-web3-powered-by-pioneer-london-z9snps1jyz4t' type: 'job' last_seen: '2026-11-06' --- # Tech Ops Intern (Web3) at Powered by Pioneer - **Company:** Powered by Pioneer - **Location:** London, United Kingdom - **Employment:** internship - **Work type:** remote - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.lever.co/pioneer-services/c5834e01-f29b-46a4-ada7-8d80d801eee6 ## Job description BNB Chain is making mass blockchain adoption a reality as a community-first and open-source ecosystem built on the principles of permissionlessness and decentralization. By contributing to the development of the infrastructure and supporting the community, BNB Chain is on the mission to help onboard a billion new users to Web3. If you want to contribute to building the Web3 ecosystem while working in a collaborative and dedicated team that is enabling some of the most exciting innovations of our era, join us as we pave the way for blockchain to change the world for the better. We are looking for a hands-on Tech Ops Intern to support Web3 users and operations across community platforms, blockchain infrastructure, and AI-powered support workflows. This role combines technical troubleshooting, product development, and fast-paced coordination across time zones. ## What You Will Do Help operate Web3 community and support channels, including Telegram and Discord, and follow up on user questions in a timely manner. Triage issues involving blockchain nodes, RPC services, chain synchronization, and on-chain development; gather logs and reproduction steps, and coordinate with the relevant teams. Develop, maintain, test, and troubleshoot Telegram Bots and Telegram Mini Apps used in support and operations. Help organize and improve the AI Support knowledge base by structuring common questions, troubleshooting steps, and response workflows. Respond quickly to urgent issues, assess their scope, reach the right owners, and keep stakeholders updated through resolution. Document investigations and solutions so recurring issues can be handled more efficiently. Required Qualifications Working knowledge of Web3 and public blockchain ecosystems, including basic concepts such as nodes, chain synchronization, wallets, and on-chain transactions. - Familiarity with RPC usage and common troubleshooting approaches. - Experience operating or administering Telegram and Discord communities or support channels. - Proficiency in at least one mainstream programming language, such as Python, Java, or JavaScript, with the ability to build software independently. - Ability to develop and maintain Telegram Bots and Telegram Mini Apps, and to debug, test, and troubleshoot them. - Strong logical thinking and problem-solving skills; able to quickly understand user issues, organize evidence, and drive follow-up. - Responsive, efficient, and dependable, including when urgent issues require timely coordination across teams. - Fast learner with clear communication and effective collaboration skills. - Availability to work five days per week. ## Preferred Qualifications - Experience with Web3 projects, developer communities, technical support, or node operations. - Experience with blockchain explorers, node providers, or RPC debugging tools. - Experience building scripts, automation tools, or AI-powered support workflows. - Professional English communication skills and availability to provide some coverage outside China Standard Time, especially for collaboration with Europe or the Americas. The opportunity to be part of one of the world’s leading blockchain ecosystems with vast career growth potential. Work alongside a diverse, global team of experts and innovators in a fast-paced, dynamic environment. Participate in cutting-edge projects that drive industry change. ## About Powered by Pioneer ## Company Overview - **One-liner**: A technology company building Web3 infrastructure and developer tools, operating with a fully remote, global team. - **Entity Type**: Private (funding stage not publicly available) - **Headquarters**: Not publicly available (job listings indicate global presence with hubs in Dubai, Hong Kong, Singapore, etc.) - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Web3 infrastructure, blockchain middleware, developer tools, and technology services. - Target customers: B2B – developers, blockchain projects, and enterprises needing Web3 infrastructure and engineering support. - Mission or purpose statement: Not publicly available (job postings emphasize innovation, remote collaboration, and AI-assisted hiring). ## Products & Services - **Web3 Infrastructure (BNB Chain Middleware)**: Middleware solutions for BNB Chain, likely including APIs, node services, or developer tooling. - **Consulting/Engineering Services**: Senior Java engineering and solution architecture services for clients (based on job listings for Senior Java Engineer and Solution Architect). - **Developer Relations**: Community engagement and support for developers using their tools. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding – Not publicly available - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Active hiring across multiple remote roles (Creative Designer, Developer Relations Intern, Web3 Infrastructure Engineer, Senior Java Engineer, Solution Architect) suggests expansion. Global presence with offices/hubs in Dubai, Hong Kong, Kuala Lumpur, Singapore, Taipei, and Hanoi. ## Competitive Advantages - **Fully remote, global team**: Ability to hire talent across APAC, North America, and Europe, enabling 24/7 coverage and diverse perspectives. - **Web3 focus**: Specialization in BNB Chain middleware positions them in a high-growth niche. - **AI-enhanced hiring**: Use of AI tools in recruitment may indicate a tech-forward culture. ## Strategic Focus - Scaling Web3 infrastructure and developer tools. - Expanding engineering and solutions teams to serve enterprise clients. - Building a strong developer community through DevRel programs. ## Why Work Here - **Remote-first culture**: All listed roles are remote, with flexible time zones (APAC, North America, Global). - **Global team**: Opportunity to collaborate with colleagues across continents. - **Tech stack**: Work with modern Web3 technologies (BNB Chain, Java, blockchain middleware). - **Innovation**: Company uses AI tools in hiring, hinting at a data-driven, experimental culture. - **Perks**: Not explicitly stated, but remote work and global exposure are key draws. ## Sources 1. [jobs.lever.co/pioneer-services – Powered by Pioneer careers page](https://jobs.lever.co/pioneer-services) 2. [jobs.lever.co/pioneer-services – Senior Java Engineer posting](https://jobs.lever.co/pioneer-services/0a91cb1c-c3a6-4c13-8dac-d1f5ee589ae6/apply) 3. [jobs.lever.co/pioneer-services – Solution Architect posting](https://jobs.lever.co/pioneer-services/fcce0078-16e5-467b-a480-e31b2a369d20/apply) 4. [linkedin.com/company/pioneer-services-midcountry – Pioneer Services (financial services entity, not directly related)](https://linkedin.com/company/pioneer-services-midcountry) 5. [leadiq.com/c/pioneer-services/5a1d98042300005a0086a1d6 – Pioneer Services (financial services entity)](https://leadiq.com/c/pioneer-services/5a1d98042300005a0086a1d6) ## Other roles at Powered by Pioneer - [Creative Designer](https://feeny.ai/job/creative-designer-powered-by-pioneer-apac-dpzq3xf8kfjm) — APAC - [QA Engineer](https://feeny.ai/job/qa-engineer-powered-by-pioneer-hong-kong-1ndqe3bf8k41) — Hong Kong - [Developer Relations Intern](https://feeny.ai/job/developer-relations-intern-powered-by-pioneer-north-p74fgc67h4ch) — North, United States