---
title: 'Technical Account Engineer at Collibra'
canonical: 'https://feeny.ai/job/technical-account-engineer-collibra-brussels-7dqa5s535n03'
type: 'job'
last_seen: '2026-09-09'
---

# Technical Account Engineer at Collibra

- **Company:** Collibra
- **Location:** Brussels, Belgium
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.collibra.com/us/en/company/careers/job-listing/?gh_jid=8142716

## Job description

Joining Collibra’s Support team

We're shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Technical Account Engineer, you are Collibra's highest-touch technical presence within a named customer account. You serve as the customer's dedicated technical expert owning the support experience end-to-end, driving proactive risk management, and acting as the trusted technical advisor bridging Collibra's product and engineering teams with the customer's own technical stakeholders. You build trust through technical credibility, not account management.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Technical Account Engineers at Collibra are responsible for

- Serving as the primary technical contact for a named portfolio of Premium accounts, with full SLA accountability and end-to-end ticket ownership.
- Acting as the first escalation point for complex or sensitive issues, engaging Engineering and specialist teams where required and prioritizing based on business impact.
- Proactively identifying risks through ticket trend analysis, environment health monitoring, and release gap assessments flagging structural concerns before they become incidents.
- Advising customers on upgrade paths, release readiness, and optimal timing to ensure environment stability.
- Delivering Knowledge Share Sessions tailored to each customer's environment and active use cases, with a minimum of two sessions per account per year.
- Conducting bi-annual Support Reviews and preparing quarterly account briefings for Account Executives ahead of QBRs.
- Guiding customers on Mutual Success Plan milestones, adoption blockers, and best practices to drive long-term value realization.
- Surfacing expansion signals, upsell opportunities, and churn risk indicators to the Account Executive and Customer Engineering teams.
- Collaborating with Engineering and Product on trends, bugs, and feature prioritization for named accounts, and contributing to internal knowledge base and playbook improvements.

You have

- 5+ years of experience in a technical support, technical account management, customer engineering, or solutions engineering role within an enterprise SaaS environment.
- Deep hands-on technical skills including Java, REST API, SSO, LDAP, Kubernetes, VM environments, SQL, and SSL.
- Experience with root cause analysis, systematic debugging, and integration architecture.
- Broad knowledge of data governance, data catalog, data quality, or data management platforms.
- A track record of managing complex technical relationships with enterprise customers across multiple stakeholders and teams.
- Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
- A bachelor’s degree or equivalent related working experience is required.
- This position is not eligible for visa sponsorship.

You are

- A trusted technical advisor who builds credibility through depth of knowledge and problem resolution not relationship management alone.
- An effective communicator, comfortable engaging architects, data engineers, platform administrators, and executive stakeholders alike.
- Proactive by nature, you identify and surface risks before they escalate, and take ownership of systemic issues through to resolution.
- A collaborative partner who works across Engineering, Product, and GTM teams to drive outcomes for your customers.
- Resilient and composed under pressure, with the ability to manage escalations and competing priorities across a portfolio of accounts.
- Excited about continuous learning and development within the data governance space.
- Willing to travel as needed for strategic or at-risk account visits.

Measures of success

- Within your first month, you will become familiar with Collibra's product suite, Premium Support model, and your assigned account portfolio.
- Within your second month, you will have established cadence with your accounts, taken ownership of active tickets, and delivered your first account health assessments.
- Within your third month, you will be operating as a trusted technical advisor across your portfolio, proactively identifying risks, delivering Knowledge Share Sessions, and contributing QBR briefings to your Account Executive counterparts.

## Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about [Collibra’s benefits](https://www.collibra.com/us/en/company/careers/benefits).

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about [diversity, equity, and inclusion](https://www.collibra.com/us/en/company/careers/dei) at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our [Accommodations for Applicants form](https://www.collibra.com/us/en/company/careers/accommodations).

## About Collibra

## Company Overview
- **One-liner**: Collibra provides a unified platform for data and AI governance, enabling organizations to manage, trust, and govern their data and AI assets at scale.
- **Entity Type**: Private (growth-stage, backed by venture capital)
- **Headquarters**: New York, USA (global HQ) & Brussels, Belgium (founding HQ)
- **Founded**: 2008
- **Founders**: Felix Van de Maele (CEO) and Stijn Christiaens (Chief Data Citizen)

## Core Business
- **Primary industries**: Data governance, AI governance, data intelligence, data cataloging, compliance, and privacy.
- **Target customers**: Large enterprises across industries (700+ customers, including over 100 of the Fortune 500). B2B, enterprise focus.
- **Mission**: "Empower Data Citizens to take command of data and AI, transforming possibility into progress."

## Products & Services
- **Collibra Data Intelligence Platform**: End-to-end platform for data cataloging, governance, lineage, and quality. Helps organizations find, understand, and trust their data.
- **AI Command Center**: A control plane for enterprise AI, providing visibility, traceability, and governance over AI models and usage. Automates risk detection and compliance.
- **Deasy Labs**: Unstructured data processing and AI-ready context extraction, turning documents, images, and text into governed, usable assets.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). Recognized on the 2025 Forbes Cloud 100 list, indicating significant scale.
- **Key Metric**: Over 700 customers worldwide; ~1,000 global employees; 300+ service partners.
- **Notable Investors/Partners**: Specific investors not listed in public sources, but strong partnerships with Google Cloud (multiple Technology Partner of the Year awards), Databricks (Data Governance Partner of the Year), and Snowflake (Data Cloud Product Data Governance Partner of the Year).
- **Growth Signals**: Named a Leader in Gartner Magic Quadrant for Data and Analytics Governance Platforms (2nd consecutive year); expansion of AI governance capabilities; continuous headcount growth across engineering, sales, and customer success teams.

## Competitive Advantages
- **Unified governance**: Only platform that converges data and AI governance into a single control plane, reducing fragmentation.
- **Trust signals & automation**: Built-in traceability, risk detection, and automated compliance for AI systems.
- **Ecosystem lock-in**: Deep integrations with major cloud providers (Google Cloud, Databricks, Snowflake) and industry awards reinforce credibility.
- **Enterprise scale**: Proven with 100+ Fortune 500 customers, handling complex hybrid data ecosystems.

## Strategic Focus
- **Convergence of data and AI governance**: Collibra aims to become the "connective layer" for transparency, accountability, and speed across enterprise data and AI.
- **Product innovation**: Continued investment in AI Command Center, Deasy Labs, and lineage automation.
- **Global expansion**: Growing teams in New York, Brussels, Prague, London, and Raleigh.

## Why Work Here
- **Culture**: "One Collibra" – collaborative, ego-free team culture; "show up to win" with a bias for action; "respectfully direct" communication.
- **Values**: Builders and amplifiers, customer-obsessed, ownership, continuous improvement.
- **Benefits**: Competitive total rewards including pension/401k, equity for eligible roles, Flex Fund monthly stipend (for connectivity, gym, groceries, etc.), generous leave policies (20 days short-term sick leave, 10 days caregiver leave, 10 days bereavement), mental health support (6 free counseling sessions per event), global EAP.
- **Work environment**: Hybrid/flexible culture with offices in multiple cities; global team with diverse backgrounds.
- **DEI**: Equal opportunity workplace, inclusive onboarding and engagement programs, commitment to ESG beyond checklist.
- **Engineering focus**: Teams work on scalable systems, AI, data infrastructure, and Postgres database engineering. 29 active job openings across engineering, product, sales, finance, and security.

## Sources
1. [Collibra Who We Are](https://www.collibra.com/company/who-we-are)
2. [Collibra Careers](https://www.collibra.com/company/careers)
3. [Collibra Benefits](https://www.collibra.com/company/careers/benefits)
4. [Collibra Leadership](https://www.collibra.com/company/leadership)
5. [Collibra Homepage](https://www.collibra.com/)

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