---
title: 'Technical Account Executive at SigNoz'
canonical: 'https://feeny.ai/job/technical-account-executive-signoz-india-europe-kkx2yxym22qd'
type: 'job'
last_seen: '2026-10-17'
---

# Technical Account Executive at SigNoz

- **Company:** SigNoz
- **Location:** India / Europe
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/SigNoz/f8df4096-204a-41f7-a79c-5cf71ef79cd8/application

**Skills:** Cloud providers (AWS/GCP/Azure), Containers, Kubernetes, Observability platforms, SigNoz, Grafana, Prometheus, DataDog

> The Technical Account Executive owns deals from discovery to success for SigNoz's open-source observability platform. This role involves collaborating with customer engineering teams to design instrumentation strategies, customizing dashboards, and optimizing solutions while feeding intelligence back to product teams.

## Job description

## About SigNoz

SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 25k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.

## About the Role

This isn’t your typical Sales role. If you’re looking for a role where you loop in a Sales Engineer and then pass it on to CS to manage, you should stop reading now. You'll own deals from first conversation to making the customer successful — running discovery, delivering demos, addressing technical queries, helping with instrumentation/dashboards, navigating security/finance/legal evaluations.

We're looking for someone who is:

- Technical enough to help customers with observability - you'll work directly with customer engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.
- Product-minded to feed intelligence back to teams - you'll identify patterns in customer engagements and work with product teams to build better defaults, templates, and tooling.
- Someone who can scale Sales/CS function - you will build the foundation for Sales/CS function and grow into leadership as we scale.

Who would be a good fit

- 2-6 years experience in customer-facing technical role - Sales Engineer, Solutions Architects, Technical Account Manager, Technical Customer Success Manager or similar.
- Good understanding of modern technical systems - Cloud providers (AWS/GCP/Azure), Containers, Kubernetes and similar.
- Good understanding of observability platforms - SigNoz, Grafana/Prometheus, DataDog, or similar platforms
- Excellent written and verbal communication - can speak and write in a clear and actionable way to deliver clarity to both customers and internal teams.

Who may not be a good fit

- People who prefer taking someone with you to every customer meeting.
- People who struggle with technical writing or documentation

## About SigNoz

## Company Overview
- **One-liner**: SigNoz is an open-source observability platform that provides logs, metrics, traces, and alerts under a single pane of glass, serving as an alternative to Datadog and New Relic.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Pranay Prateek (CEO) and Ankit Nayan (CTO)

## Core Business
- **Primary industry/industries**: Observability, Application Performance Monitoring (APM), Software Development, DevOps
- **Target customers**: B2B; high-growth engineering teams, platform engineers, and DevOps teams at startups to public enterprises
- **Mission or purpose statement**: To help developers find signals (actionable insights) from the noise of their observability systems, building more reliable products through a single, open-source platform.

## Products & Services
- **SigNox Cloud**: A fully managed, SOC 2 compliant observability platform hosted by SigNoz, live in minutes.
- **SigNoz Self-Hosted**: Deployable via Helm chart in your own VPC or air-gapped environment for complete data privacy and compliance (HIPAA, GDPR).
- **SigNoz BYOC (Bring Your Own Cloud)**: SigNoz manages the stack inside the customer’s AWS/GCP/Azure account; data never leaves the customer’s VPC.
- **Agent Native Observability**: Connect SigNoz to coding agents (e.g., Claude Code, Cursor) to debug production issues directly from the dev environment.
- **Noz (AI Teammate)**: An AI-powered feature for natural language observability, allowing users to talk to their observability stack in English.
- **Core Modules**: Distributed Tracing, Log Management, Metrics & Dashboards, Alerts, Infrastructure Monitoring, and LLM/AI Observability (token-level tracing, per-model cost attribution).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$6.5M**; Annual Revenue of **$3.0M** (estimated)
- **Notable Investors/Partners**: **SignalFire** (lead investor in seed round), Y Combinator (backed). Notable partners include the Cloud Native Computing Foundation (CNCF).
- **Growth Signals**: 
  - **Headcount**: 49 employees (+52.9% YoY, +18 people)
  - **GitHub Stars**: 24,000+
  - **Community Members**: 4,500+
  - **LinkedIn Followers**: 8,174 (+42.4% YoY)
  - **Data Scale**: Proven track record of handling 10TB+ data ingestion per day.
  - **Global Reach**: Used by teams across 5 continents; operates in 5 countries (US, India, Brazil, Chile, Afghanistan).

## Competitive Advantages
- **Open Source + OpenTelemetry Native**: Built from the ground up for OpenTelemetry, preventing vendor lock-in. Instrumentation remains a company asset.
- **Single Pane of Glass**: Unifies logs, metrics, and traces in one highly optimized backend (ClickHouse), enabling correlated debugging.
- **Cost Predictability**: Usage-based, transparent pricing with no per-host penalties for auto-scaling and no special pricing for custom metrics.
- **Enterprise-Grade**: SOC 2 Type II, fine-grained RBAC, support for high-cardinality data, and 24x7 expert support.
- **AI-Native Observability**: Correlates AI/LLM workloads with the entire infrastructure (databases, microservices, applications), unlike siloed LLM-only tools.

## Strategic Focus
- **AI & LLM Workload Observability**: Deepening capabilities for monitoring AI applications, including token-level tracing and cost attribution.
- **Agent Native Observability**: Integrating with development agents to reduce MTTR (Mean Time to Resolution) by allowing debugging directly from the coding environment.
- **Scale and Performance**: Continued optimization of the ClickHouse-based ingestion engine to handle high-cardinality and massive data volumes (10TB+/day).
- **Enterprise Adoption**: Expanding enterprise features (RBAC, compliance, self-hosted/BYOC) and support plans to win larger customers.
- **Community Growth**: Nurturing the open-source community (24k+ GitHub stars, 4.5k+ community members) to drive adoption and contributions.

## Why Work Here
- **Culture**: A developer-first, open-source company obsessed with the "signal vs noise" problem. The team is highly technical and distributed globally.
- **Remote/Hybrid Policy**: Remote-friendly, with a significant presence in India (38 employees) and the US (6 employees). The company operates across 5 countries.
- **Engineering Culture**: Deep expertise in OpenTelemetry, distributed tracing, log pipeline design, and cost governance. Engineers work on a high-scale, high-impact product used by thousands.
- **Growth Trajectory**: Rapid headcount growth (+52.9% YoY) and increasing job postings (+250% YoY), indicating a scaling phase with ample opportunity for impact.
- **Notable Perks**: Work with a modern stack (ClickHouse, Go, OpenTelemetry), contribute to a leading open-source project, and solve hard problems at scale.
- **Current Open Roles**: Forward Deployed Engineer, Sr Backend Engineer - Platform, Growth Marketing (India/EU/US), Founding DevRel, Founding Designer, and others (7 active postings as of mid-2026).

## Sources
1. [signoz.io](https://signoz.io/)
2. [signoz.io/about-us](https://signoz.io/about-us/)
3. [signoz.io/why-signoz](https://signoz.io/why-signoz/)
4. [linkedin.com/company/signozio](https://www.linkedin.com/company/signozio)
5. [jobs.ashbyhq.com/SigNoz](https://jobs.ashbyhq.com/SigNoz)

## Other roles at SigNoz

- [Developer Relation Engineer (US, SF Bay Area)](https://feeny.ai/job/developer-relation-engineer-us-sf-bay-area-signoz-united-states-9m1x1aeh4vwa) — United States
- [Founding Customer Success Lead](https://feeny.ai/job/founding-customer-success-lead-signoz-india-5e5vrfswx68k) — India
- [Head of Finance](https://feeny.ai/job/head-of-finance-signoz-india-vbh01msmx4x3) — India
- [Senior Software Engineer - Frontend](https://feeny.ai/job/senior-software-engineer-frontend-signoz-india-c9g6vrz577bj) — India
- [Demand Gen Lead](https://feeny.ai/job/demand-gen-lead-signoz-india-e3s0qh830kw9) — India
- [Senior AI GTM Engineer](https://feeny.ai/job/senior-ai-gtm-engineer-signoz-india-pw0a3qk4bben) — India
- [Sr Product Designer](https://feeny.ai/job/sr-product-designer-signoz-india-7gkw81919mjp) — India
- [Sr Backend Engineer - AI](https://feeny.ai/job/sr-backend-engineer-ai-signoz-india-dywh2svf58hx) — India
- [Exceptional Engineer](https://feeny.ai/job/exceptional-engineer-signoz-india-4gbe7747dsxw) — India
- [Sr Product Manager - IC](https://feeny.ai/job/sr-product-manager-ic-signoz-india-1gn9gkgkjkhs) — India