---
title: 'Technical Account Manager | AI AppSec at Escape Technologies'
canonical: 'https://feeny.ai/job/technical-account-manager-ai-appsec-escape-technologies-new-york-cmmhqmpgg5eg'
type: 'job'
last_seen: '2026-09-08'
---

# Technical Account Manager | AI AppSec at Escape Technologies

- **Company:** Escape Technologies
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/escape/811441f1-2f96-4f57-b8a0-60f3855471ad

## Job description

Location: NYC Office, Hybrid

## WHY WE’RE HIRING

As Escape grows, our customers need more than a powerful security platform. They need a trusted technical partner who understands their environment, helps them deploy Escape successfully, and ensures they continue getting meaningful value from it.

## THE ROLE

You will join the NYC office as a key member of our Post-Sales team, collaborating closely with Jess, our Head of Customer Success. As the primary post-sales technical partner for a portfolio of customers, you will guide them from handover to deployment through to long-term adoption. You’ll work directly with technical stakeholders, including Application Security teams, security engineers, developers, and platform leaders in a global context.

This is not a traditional Customer Success role. It demands strong technical expertise and the credibility to work alongside engineering and security teams. Your responsibilities include:

- Owning the customer relationship post-sales, starting at handoff from Sales Engineering
- Guiding customers through production deployment, product configuration, technical integrations, and adoption
- Troubleshooting and resolving technical challenges, using scripting and workflow automation as needed
- Connecting Escape to customers’ existing engineering and security processes
- Collaborating with Sales Engineering, Product, and Engineering teams throughout the customer lifecycle
- Traveling for in-person customer engagements, workshops, conferences, and company offsites

## WHAT YOU BRING

- An engineering degree in computer science, software engineering, cybersecurity, or a similar technical field
- 3+ years of technical customer-facing experience within SaaS, cybersecurity, developer tools, or another deep-tech environment
- Technical credibility with engineering leaders, developers, application and platform security teams
- Deep understanding of software architecture, APIs, integrations, and modern development environments, AI and pentesting.
- Hands-on experience with scripting, troubleshooting, or workflow automation
- Ability to investigate and resolve complex technical issues
- Strong customer instincts: you can build trust, manage expectations, and translate technical concepts clearly for different audiences
- The ability to manage several customer priorities while maintaining strong follow-through and attention to detail
- Motivation to work autonomously and help build the foundations of a fast-growing Post-Sales team
- Willingness to work from the NYC office and travel as needed

## BONUS POINTS

- Experience in application security, DAST, API security, penetration testing, or vulnerability management
- Previous experience as a software engineer, solutions engineer, technical consultant, or security engineer
- Familiarity with GraphQL, REST APIs, CI/CD pipelines, cloud environments, or developer tooling
- Experience supporting enterprise customers through complex technical deployments
- Experience contributing to renewals, expansions, or technical account plans

## WHAT SUCCESS LOOKS LIKE

First 3 Months:

- Confidently demo Escape and explain our technical differentiators.
- Develop a strong understanding of our platform, customers, use cases, architecture, and integrations.
- Learn our post-sales processes and the most common technical challenges our customers encounter.
- Begin owning customer conversations and technical follow-ups alongside Jess and the wider team.
- Successfully manage your first customer handovers from POC to production.
- Build trusted relationships with stakeholders across security, engineering, and product teams.

3–6 Months:

- Independently own the technical relationship for a portfolio of customers.
- Lead onboarding, deployment, integrations, and technical workshops.
- Maintain clear account plans covering customer objectives, adoption, risks, and next steps.
- Proactively identify and resolve technical or adoption blockers before they become renewal risks.
- Identify opportunities for deeper adoption, new use cases, and account expansion.
- Establish a strong collaborative rhythm with Customer Success, Sales Engineering, Product, and Engineering.

6–12 Months:

- Become a trusted technical advisor to customers, including senior security and engineering stakeholders.
- Drive measurable improvements in product adoption, customer retention, and expansion.
- Help turn successful customers into reference customers, case studies, and advocates.
- Build repeatable onboarding, integration, and technical account management processes.
- Bring structured customer insights that directly influence Escape’s product roadmap.
- Help shape how the Technical Account Management function grows within our Post-Sales team.

## WHAT WE OFFER

- Hands-on exposure to APIs, integrations, scripting, automation, and real-world cybersecurity challenges.
- Full autonomy and genuine ownership in a high-impact customer-facing role.
- Regular customer visits, company offsites, and opportunities to represent Escape at industry events.
- The opportunity to help build and scale our TAM function from an early stage.

## HIRING PROCESS

- 30-minute introductory call with People & Talent.
- At-home technical challenge using the Escape platform, focused on scripting and problem-solving. You’ll have a maximum of 4 hours to complete it.
- 45-minute conversation with Jess, our Head of Customer Success, to discuss your experience, approach, and technical challenge.
- 45-minute conversation with the founders.
- Reference checks, then offer.

Total process: 2–3 weeks. We’ll keep you informed throughout.

Escape is an equal opportunity employer.

## About Escape Technologies

## Company Overview
- **One-liner**: Escape provides an AI-powered offensive security platform that automates discovery, pentesting, and remediation of vulnerabilities in web applications and APIs.
- **Entity Type**: Private (YC W23)
- **Headquarters**: New York, USA (with a significant office in Paris, France)
- **Founded**: 2020
- **Founders**: Antoine Carossio (Co-founder & CTO), Tristan Kalos (Co-founder & CEO)

## Core Business
- **Primary industry**: Cybersecurity (Application Security / Offensive Security)
- **Target customers**: B2B; Security teams in medium and large organizations, including Fortune 1000 companies, and engineering teams needing integrated security testing.
- **Mission / Purpose**: To help security teams who are "100x outnumbered" by automating offensive security end-to-end, replacing legacy scanners and manual processes with AI agents that work directly in engineering workflows.

## Products & Services
- **AI Pentesting**: AI agents that autonomously discover, analyze, and exploit complex, multi-step vulnerabilities, including business logic flaws. Provides proof of exploitability with screenshots and execution logs.
- **Business-Logic-Aware DAST (Dynamic Application Security Testing)**: Scans modern web applications (including SPAs) and APIs for vulnerabilities, providing detailed, developer-friendly remediation steps. Integrates directly into CI/CD pipelines.
- **Attack Surface Management (ASM)**: Automatically discovers, classifies, and tracks all internal and external assets (web apps, APIs, microservices) without needing agents or network traffic analysis.
- **AI-Powered Remediation**: Delivers real code suggestions tailored to the target framework (e.g., React, Django, Spring Boot) and integrates with AI-assisted IDEs like Cursor, Claude Code, and Gemini.
- **Compliance Validation**: Provides continuous validation for frameworks like PCI-DSS, HIPAA, SOC 2, and ISO 27001, generating audit-ready reports with proof of testing.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Raised $18M in Series A funding (announced Mar 2026).
- **Notable Investors**: Y Combinator (W23 batch).
- **Growth Signals**: Trusted by 2,000+ security teams worldwide. Reports a 229% increase in detection compared to legacy tools. Has a 32-person team with +8.8% monthly headcount growth. Published research on discovering 2,000+ high-impact vulnerabilities in "vibe coding" platforms. 20 active job postings.

## Competitive Advantages
- **Business Logic Awareness**: Unlike legacy DAST scanners that only check for known payloads, Escape tests workflows, access controls, and multi-step processes unique to each application.
- **Agentic Attack Reasoning**: Uses a "Graph context" to find complex, multi-step attack chains that traditional tools miss.
- **Developer-Friendly Output**: Provides visual proof (screenshots, exploitation graphs) and tailored remediation code, not generic suggestions, leading to higher trust and faster fixes from engineering teams.
- **Extremely Low False Positive Rate**: Claims a ≤4% false positive rate, a critical differentiator in security tools.
- **Deep Integrations**: Natively integrates with Wiz for a unified risk view and with AI-assisted IDEs for end-to-end automated remediation.

## Strategic Focus
- **AI-First Automation**: Replacing manual penetration testing and bug bounty programs with scalable, AI-driven autonomous agents.
- **Embedding into Developer Workflows**: Moving security left by integrating directly into CI/CD, code repositories, and developer IDEs to make remediation seamless.
- **Expanding Coverage**: Continuously adding support for new frameworks, compliance standards, and attack vectors (e.g., front-end & SPA testing in beta).
- **Commercial Growth**: Scaling the sales and customer success teams (active hiring for Account Executives, Sales Engineers, and Customer Success roles) to capture a larger share of the enterprise market.

## Why Work Here
- **High-Growth Startup**: Part of Y Combinator (W23), recently raised an $18M Series A, and is growing its team rapidly (+8.8% monthly).
- **Cutting-Edge Tech**: Work at the intersection of cybersecurity and generative AI, building autonomous agents that solve real, complex problems.
- **Hybrid Work Model**: Roles are a mix of remote and in-office, with key offices in New York City and Paris.
- **Engineering-Centric Culture**: The largest department is technical (19% of team). The platform is built by engineers for engineers, with a focus on solving complex business problems with creative technology.
- **Strong Product Traction**: Over 2,000 security teams as customers provides a strong foundation and real-world impact.

## Sources
1. [escape.tech](https://escape.tech/)
2. [Y Combinator - Escape](https://www.ycombinator.com/companies/escape)
3. [LinkedIn - Escape](https://www.linkedin.com/company/escapetech)
4. [Escape Documentation](https://docs.escape.tech/documentation/introduction/introduction-to-escape/)
5. [Tracxn - Escape](https://tracxn.com/d/companies/escape/__jSfAJDiLH8_Hz29Gb26cwX6eydH7yPCsqpAKg3gj11Q)

## Other roles at Escape Technologies

- [Account Executive Nordics/UK - AI & Security](https://feeny.ai/job/account-executive-nordics-uk-ai-security-escape-technologies-sweden-95fky59agm6v) — Sweden
- [Sales Director US | AI AppSec](https://feeny.ai/job/sales-director-us-ai-appsec-escape-technologies-new-york-7x7qh06mk7x2) — New York, NY