---
title: 'Technical Account Manager (APJ) at Supabase'
canonical: 'https://feeny.ai/job/technical-account-manager-apj-supabase-japan-sxdc8fpmpv6z'
type: 'job'
last_seen: '2026-11-09'
---

# Technical Account Manager (APJ) at Supabase

- **Company:** Supabase
- **Location:** Japan
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-09
- **Apply:** https://jobs.ashbyhq.com/supabase/b3f21933-4009-4454-899a-8e8a17f7ddfb

## Job description

## About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

## About the Role

We’re seeking a Technical Account Manager (TAM) to be the primary technical partner for our Team & customers after the sale, helping them adopt, operate, and get long-term value from Supabase. At Supabase, TAMs are the technical owners of their assigned accounts, working closely with our most valuable customers to:

- Understand each customer’s architecture, use cases, constraints, and goals.
- Validate deployments and guide customers through onboarding and early success.
- Proactively surface risks and optimization opportunities before they become incidents.
- Coordinate internal teams on complex escalations and drive root cause analysis.
- Align Supabase capabilities with the customer’s roadmap.

Successful TAMs are proactive, technically credible, and customer-first. TAM is a relationship, not a response channel: you’ll act as an extension of your customers’ teams and advocate on their behalf within Supabase. You’ll be joining our Success team, where you will be expected to lead and innovate around the following areas of responsibility: Technical Ownership & Onboarding Act as the technical owner for your assigned accounts, documenting environments, mapping dependencies, and tracking technical risks. Validate architecture and deployment plans after the sale, guide initial configuration and best practices, and make sure customers understand platform capabilities and limitations. Help customers reach early success milestones to shorten time to value and reduce early friction. Proactive Technical Guidance Regularly review customer environments and usage patterns to identify scalability, performance, reliability, security, and compliance risks and opportunities. Plan upgrades and lifecycle events, and run architecture reviews for upcoming initiatives, including capacity and growth planning, feature readiness, and early identification of technical blockers. Escalation & Collaboration Coordinate across Support and Engineering on complex or high-impact issues. TAMs are not frontline support, but provide the context, prioritization, and follow-through that drive resolution, root cause analysis, and preventative action. Serve as the voice of the customer to Engineering and Product, sharing specific, reproducible feedback on recurring pain points and taking part in beta and early access programs. Partner with Sales and Customer Success on account health and retention, with technical input on renewals, expansions, and evaluations, and early flags on risks to satisfaction.

## Preferred Experience

6+ years of relevant work experience in engineering, SRE, technical consulting, or similar, including operating production systems under real constraints. Strong technical depth across database internals, scalability, security posture, and infrastructure tradeoffs. You understand a customer’s architecture as well as they do, without escalating every question. A proactive mindset: you spot risks and optimization opportunities before the customer does, and you treat your accounts like a personal portfolio. Sound escalation judgment: you know when to escalate, when to resolve internally, and how to communicate clearly under pressure without creating noise. Very strong communication skills. TAMs explain complex issues to non-technical executives and root causes to senior engineers, often in the same day. Awareness of how TAM performance shows up in retention and NRR, including surfacing expansion signals and renewal risks early. Experience working in async or globally distributed teams.

## What We Offer

- Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

## About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

## About Supabase

## Company Overview
- **One-liner**: Supabase is an open-source Firebase alternative built on Postgres, providing a complete backend platform with database, authentication, storage, edge functions, and realtime capabilities.
- **Entity Type**: Private (Series E – $100M raised in November 2025)
- **Headquarters**: United States (remote-first; no physical offices)
- **Founded**: 2020
- **Founders**: Not publicly listed (co-founders are often referenced as Paul Copplestone and others, but names not confirmed in provided sources)

## Core Business
- **Primary industry**: Developer tools / Backend-as-a-Service (BaaS) / Database infrastructure
- **Target customers**: B2B – primarily developers, startups, and mid-market companies building web and mobile applications; also serves enterprises through self-hosted options
- **Mission**: Provide an open-source, portable alternative to proprietary backend services, enabling developers to “Build in a weekend. Scale to millions.”

## Products & Services
- **Database**: Fully managed Postgres database with auto-generated REST and GraphQL APIs, Table Editor, SQL Editor, and 40+ extensions. Every project is a dedicated Postgres database.
- **Auth**: Authentication and user management with 20+ social login providers, email/password, phone/OTP, magic links, and Row Level Security via Postgres.
- **Storage**: S3-compatible object storage with global CDN (285+ cities), image transformations, and three bucket types (files, analytics, vector).
- **Edge Functions**: Globally distributed TypeScript/Deno serverless functions with Node.js compatibility and built-in observability.
- **Realtime**: WebSocket-based realtime sync with database change listeners, presence, and broadcast capabilities.
- **Vector**: AI toolkit using pgvector for storing, indexing, and querying vector embeddings alongside transactional data.

## Market Standing
- **Valuation**: Not publicly disclosed (implied from funding rounds; estimated in the range of $1B+ based on series size)
- **Key Metrics**:
  - **Total Funding**: $496.25M (across 8 rounds; Series C in Sep 2024 of $80M, Series E in Nov 2025 of $100M)
  - **Annual Revenue**: Estimated $28M (according to LinkedIn; not officially confirmed by company)
  - **Headcount**: 350+ team members (as of mid-2025; grew ~173% YoY)
  - **Revenue Growth**: 1,300% increase reported in a 2-month period (from company blog)
  - **Community**: 540,000+ community members, 40,000+ memes posted (per careers page)
- **Notable Investors**: Peak XV Partners, Craft Ventures, Accel, Coatue (led various rounds)
- **Recent Milestones**: Acquired OrioleDB (April 2024); expanded to 16+ global regions; SOC2 Type 2 compliant

## Competitive Advantages
- **Open-source core**: All major tools are open source and self-hostable, reducing vendor lock-in.
- **Postgres foundation**: Industry-standard database with full portability – users can export data and run their own Postgres instance.
- **Integrated platform**: Auth, database, storage, functions, and realtime work seamlessly out-of-the-box, eliminating the need to stitch together multiple services.
- **Strong community and ecosystem**: 540K+ community members, extensive documentation, and a large library of extensions.

## Strategic Focus
- **Scalability and performance**: Expanding global region presence and improving database density (grew deployed databases 3.5x in a short period).
- **AI and vector capabilities**: Investment in pgvector and AI toolkit to meet growing demand for embedding and semantic search.
- **Enterprise readiness**: SOC2 Type 2 compliance, partnership expansions (AWS Partnership lead hiring), and solutions architect roles signal push into larger accounts.
- **Open-source collaboration**: Continued investment in community-driven development and transparency.

## Why Work Here
- **Fully remote**: No offices – work from anywhere; asynchronous culture with tools like Notion, Slack, and Discord.
- **Global, diverse team**: 350+ members in 60+ countries, speaking 20+ languages.
- **Benefits**: 100% health coverage for employees, 80% for dependants; annual professional development allowance; co-working membership stipend; tech allowance.
- **Engineering culture**: Emphasizes shipping fast, open-source collaboration, and deep technical ownership. Roles span: Postgres Engineers, Edge Functions, Auth, SDK, Infrastructure, and more.
- **Growth trajectory**: Rapidly scaling (revenue up 1,300%, headcount up 173% YoY) – high impact environment for early-stage employees.
- **Open source ethos**: Work directly with the community; contributor to Postgres ecosystem.

## Sources
1. [Supabase Homepage](https://supabase.com/)
2. [Supabase Careers](https://supabase.com/careers)
3. [Supabase Job Board](https://jobs.ashbyhq.com/supabase)
4. [Who We Hire Blog](https://supabase.com/blog/who-we-hire)
5. [LinkedIn Company Page](https://www.linkedin.com/company/supabase)

## Other roles at Supabase

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- [Growth Manager, GEO / AEO](https://feeny.ai/job/growth-manager-geo-aeo-supabase-americas-cph7pr0qwdr6) — Americas
- [Senior Developer Relations, Twitter Brand Rep](https://feeny.ai/job/senior-developer-relations-twitter-brand-rep-supabase-global-1b1gtq4sf3h3) — Global
- [Billing Support Specialist](https://feeny.ai/job/billing-support-specialist-supabase-global-qjpxwydzd0y1) — Global
- [Product Manager - Spark](https://feeny.ai/job/product-manager-spark-supabase-global-ehzr9esaxyaa) — Global
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- [Partner Solutions Architect, AI Builder](https://feeny.ai/job/partner-solutions-architect-ai-builder-supabase-americas-6knmh0pqvs09) — Americas