---
title: 'Technical Account Manager at Atomic Fi'
canonical: 'https://feeny.ai/job/technical-account-manager-atomic-fi-remote-qwnfv5sgh18v'
type: 'job'
last_seen: '2026-09-10'
---

# Technical Account Manager at Atomic Fi

- **Company:** Atomic Fi
- **Location:** Remote
- **Compensation:** $100k–$120k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/atomic-financial/13f53f54-5f34-401a-a4e7-58ed9a49a237

## Job description

## The Role

Atomic is seeking a Technical Account Manager to own the ongoing technical success of our reseller and partner portfolio. You'll work with financial institution customers, Account Executives, Implementation, Support, Product, and Engineering to keep work clear, scoped, technically healthy, and moving toward successful outcomes. This role requires strong customer-facing communication, technical curiosity, project management rigor, and the ability to translate customer needs into clear next steps. You'll spend time listening to customers and building a relationship. You'll own the communication cycle, taking time to thoroughly understand issues and requests, escalating them to the right internal partners, and finally communicating resolution and next steps to customers.

## What You'll Do

- Own the technical operating rhythm for a portfolio of accounts.
- Partner with Account Executives to define, scope, and track customer work and future opportunities.
- Coordinate across partner teams, FI customers, and Atomic internal teams so ownership, next steps, risks, and timelines stay clear.
- Build reusable partner-facing and FI-facing enablement materials: welcome packets, onboarding templates, one-pagers, and support guides.
- Spot recurring integration issues, support patterns, and product/process gaps; turn them into durable improvements.
- Run customer status calls and internal planning conversations with the right attendees and a clear decision/action trail.
- Escalate technical, support, scope, and timeline risks early with evidence, customer impact, and recommended paths forward.

## About You

- Excellent verbal and written communication skills for understanding customer issues, asking questions, and providing updates and explanations.
- Experience in technical account management, implementation management, solutions consulting, professional services, partner success, customer success engineering, or a similar customer-facing technical role.
- Strong project and stakeholder management across multiple accounts or workstreams.
- Strong operational instincts: owners, timelines, risks, decisions, and systems of record stay clean.
- Curious about partner and customer businesses, not just tickets or tasks.
- Able to spot repeated patterns and turn them into scalable process or documentation.
- Interest in technical topics and driven to understand the nuts-and-bolts of software integrations.

Nice To Haves

- Fintech, financial institution, embedded finance, or regulated-customer experience.
- APIs, JSON, webhooks, Postman/curl, SQL, or observability tooling.
- Experience with planning and automation tools like Pylon and Linear.
- Some experience writing or reviewing code, and writing technical documentation.

## Compensation

## Benefits And Perks

- Medical, dental, vision, and 401(k).
- Equity through stock options.
- Remote-first workplace.
- Unlimited PTO, 10 company-paid holidays, and office closure between Christmas and New Year.
- Continuing education.
- Paid parental leave.

## About Atomic Fi

## Company Overview
- **One-liner**: Atomic Fi provides an open-finance platform that enables direct deposit switching, payment updates, and subscription management for financial institutions and fintechs.
- **Entity Type**: Private (Series A)
- **Headquarters**: Salt Lake City, Utah, United States
- **Founded**: 2019
- **Founders**: Jordan Wright (CEO & Co-founder), Scott Weinert (CTO & Co-founder), Andrea Martone (CPO & Co-founder)

## Core Business
- **Primary industry/industries**: Financial Services, Open Banking, Fintech Infrastructure
- **Target customers**: B2B – Banks, credit unions, and fintech companies (trusted by 8 of the top 10 U.S. financial institutions)
- **Mission or purpose statement**: "To champion upward financial mobility for all" by building infrastructure that enables banking freedom and trusted consumer relationships.

## Products & Services
- **Direct Deposit Switching**: Enables users to set up and seamlessly switch direct deposit destinations in real-time within a banking app.
- **Payment Switching (Card-on-File Updates)**: Allows users to update their card-on-file across all merchants in one go, or on a merchant-by-merchant basis.
- **Subscription Management**: Helps users identify, track, pause, cancel, or reactivate subscriptions and free trials from within their banking app.
- **Bill Optimization**: Automatically detects recurring bills and uses AI to find savings (e.g., insurance) while maintaining the same coverage.
- **TrueAuth**: A single SDK that provides secure, frictionless integrations for payments, banking, and consumer authentication across multiple open-banking solutions.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – $78.6 million; Annual Revenue – $5.9 million (est.)
- **Notable Investors/Partners**: Backed by investors who previously backed Coinbase, Wealthfront, Workday, Discord, and Facebook. Partners include major financial institutions (8 of top 10 U.S. banks).
- **Growth Signals**: 6M+ average yearly users; 61 employees (+11% YoY growth); trusted by 195+ financial institutions and fintechs; recent venture round of $10M in April 2025.

## Competitive Advantages
- **Deep Integrations**: Unparalleled access to payroll, HRIS systems, and merchants, enabling real-time data sharing and action.
- **Single SDK (TrueAuth)**: Simplifies integration for financial institutions, reducing time-to-market for new features.
- **Founder Expertise**: Repeat fintech entrepreneurs who previously built and sold Unbill to Q2 Holdings, with deep domain knowledge.
- **Social Impact Focus**: Mission-driven emphasis on upward financial mobility, particularly for vulnerable consumers.

## Strategic Focus
- **Infrastructure Expansion**: Continuing to build out the "framework for connected banking" to enable more consumer financial actions (lending, investing, insurance) from a single app.
- **AI-Powered Features**: Leveraging AI for subscription management and financial recommendations to drive user engagement and savings.
- **Growth & Talent**: Actively hiring to support rapid scaling, with a focus on engineering, sales, and partnerships.

## Why Work Here
- **Culture & Values**: Emphasis on "Progress over perfection," customer centricity, continuous learning, and giving back. Fosters a culture of curiosity and experimentation.
- **Remote/Hybrid Policy**: Headquarters in Salt Lake City, UT, with a distributed remote team across various states. Offers a remote work stipend.
- **Notable Perks**: Competitive healthcare (coverage from day one), 401(k) match, unlimited PTO, parental leave, volunteer PTO (up to 5 days), travel fund, life insurance, development courses, and a strong work-life balance focus.
- **Engineering Culture**: Technical team makes up ~50% of the workforce; focus on building next-gen banking products with modern infrastructure.

## Sources
1. [atomic.financial](https://atomic.financial/)
2. [atomic.financial/about](https://atomic.financial/about/)
3. [atomic.financial/careers](https://atomic.financial/careers/)
4. [LinkedIn - Atomic Fi](https://www.linkedin.com/company/atomic-fi)
5. [Top Workplaces - Atomic Fi](https://topworkplaces.com/company/atomic-fi/)

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