--- title: 'Technical Account Manager at Azul' canonical: 'https://feeny.ai/job/technical-account-manager-azul-united-states-dz6z7n95gfk6' type: 'job' last_seen: '2026-10-13' --- # Technical Account Manager at Azul - **Company:** Azul - **Location:** United States - **Compensation:** $175k–$250k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-04-23 - **Last confirmed live:** 2026-10-13 - **Apply:** https://jobs.lever.co/azul/c3ffcd4d-bc81-4a25-af3e-5a4fb2dd4c1a ## Job description ## About the Role The Technical Account Manager (TAM) is a deeply technical post-sales role focused on driving successful adoption of Azul Prime within a portfolio of strategic customers. Unlike a traditional TAM role, this position is hands-on and technical first. You will spend the majority of your time engaged with customer engineering teams on JVM performance tuning, troubleshooting, reliability engineering, and architectural guidance. Strong relationship skills matter, but it is technical credibility with developers, SREs, and architects that makes this role successful. You will be trusted by Azul’s most important accounts to ensure that their mission-critical Java applications run on Prime with the best possible performance, stability, and cost efficiency. And you will serve as the bridge between customers and Azul’s engineering organization, feeding real-world insights back into the product. What Makes This Role Different Technical depth first. Expect to spend significant time reading thread dumps, GC logs, and flight recordings — not building slide decks. Direct partnership with Azul engineering. You will work side-by-side with our runtime, GC, JIT compiler, and tooling teams on complex customer issues. Ownership of technical outcomes. You own production adoption of Azul Prime within your accounts — from candidate application selection through successful rollout and ongoing optimization. ## Key Responsibilities Strategic Account Ownership - Own a portfolio of named strategic customers, with flexibility to engage additional high-value Azul Prime customers as opportunities arise. - Build and maintain deep, long-term relationships with technical stakeholders — SREs, Java developers, platform engineers, and architects. - Partner closely with Sales, Customer Success, and Support on joint account planning, renewals, and expansion opportunities. Technical Leadership - Serve as the primary technical advisor for Azul Prime across your accounts. - Lead troubleshooting, root cause analysis, and performance tuning engagements for JVM-based applications running at enterprise scale. - Provide architectural guidance on reliability, scalability, latency, throughput, and cloud cost optimization. - Work with customers to identify and qualify candidate applications for Azul Prime, then partner with them through successful production deployment. Product & Engineering Partnership - Collaborate with Azul’s runtime, compiler, GC, and tooling engineering teams to resolve complex technical issues. - Channel structured, actionable customer feedback into Azul’s product and engineering organizations to help shape the roadmap. - Act as a senior point of technical escalation for high-severity issues within your accounts. Enablement & Knowledge Sharing - Design and deliver customer-facing workshops, training sessions, and technical business reviews. - Create and maintain high-quality technical documentation, runbooks, and reusable customer-facing assets for Azul Prime. - Share knowledge internally, mentoring peers across the TAM, Sales Engineering, and Support organizations. - Keep internal systems current with account activity, engagement notes, and customer outcomes. Required Qualifications - 12+ years in senior technical roles such as software engineering, SRE, performance engineering, or cloud/platform engineering. - 8+ years in customer-facing technical roles (TAM, solutions architect, consulting engineer, or SRE with direct customer engagement). - Strong working knowledge of Java programming and JVM internals — garbage collection, JIT compilation, class loading, threading, and memory model. - Demonstrated experience tuning and troubleshooting enterprise-scale Java applications in production. - Demonstrated ability to perform root cause analysis and apply structured problem-solving techniques. - Strong Linux fundamentals, including shell scripting and performance troubleshooting on Linux systems. - Hands-on experience with distributed systems, public cloud platforms (AWS, GCP, and/or Azure), and containerization (Kubernetes, Docker). - Excellent written and verbal communication skills, with the ability to translate complex technical concepts for audiences ranging from individual engineers to senior executives. - Based in North America and able to travel occasionally to customer sites (typically 10–20%). ## Preferred Qualifications - Deep specialization in JVM performance tuning, GC behavior analysis, and low-latency Java applications. - Experience with observability and monitoring stacks (Prometheus, Grafana, Datadog, New Relic, Dynatrace, JFR, or similar APM tools). - Familiarity with microservices architectures and modern cloud-native Java deployment patterns. - Cloud platform certification (AWS, Azure, GCP) or SRE-related certifications. - Contributions to open-source Java projects or active participation in the broader Java technical community. - Experience using Jira and Confluence to raise bugs and maintain documentation. - Prior experience with Azul Prime, OpenJDK, HotSpot, or other commercial Java runtimes. ## Why Azul At Azul, you will work alongside a team of Java experts who genuinely love the platform, on problems that matter to some of the most demanding engineering organizations in the world. Our technology powers mission-critical Java workloads at massive scale, and our customers rely on us precisely because we go deeper on Java than anyone else. If you want your technical expertise to have outsized impact — and you want to be surrounded by people who share that passion — we would love to talk! ## What we Offer - Comprehensive compensation and healthcare packages - Referral Program - Work-life balance, remote-first, paid time off, company shutdown, holidays - Work with top experts worldwide whom contribute to the Java ecosystem Our Culture & Values - Maniacal Customer Focus - Innovation & Excellence - Initiative & Courage - Impact & Influence - Integrity & Transparency - Diversity, Inclusion & Teamwork Azul participates in E-Verify. As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov. Employment at Azul is contingent upon the completion of reference and background checks. ## About Azul ## Company Overview - **One-liner**: Azul is the largest company 100% focused on Java and the JVM, providing the world’s most trusted Java platform for cloud and AI-first enterprises. - **Entity Type**: Private (Venture-backed; latest funding round: Private Equity Round in November 2025) - **Headquarters**: Sunnyvale, California, United States - **Founded**: 2002 - **Founders**: Scott Sellers (CEO, President, Co-Founder) and Gil Tene (CTO, Co-Founder) ## Core Business - **Primary Industries**: Software Development, Enterprise Java Infrastructure, Cloud Computing - **Target Customers**: B2B – Enterprise, Fortune 100 companies, financial services, retail, telecommunications, manufacturing, and public sector - **Mission/Purpose**: “To make Azul the heart of every modern cloud enterprise by prioritizing our customers’ success, maintaining our unwavering commitment to innovation and excellence, and advancing Java through community leadership.” ## Products & Services - **Azul Platform Prime (formerly Zing)**: High-performance, low-latency JVM runtime for mission-critical applications, with advanced garbage collection and diagnostics. - **Azul Platform Core (formerly Zulu)**: Free, open-source, commercially supported Java build (OpenJDK) for general-purpose workloads. - **Azul Intelligence Cloud**: Analytics suite that provides insights from production Java runtime data to boost DevOps efficiency. - **Azul Optimizer Suite**: Tools for tuning and optimizing Java application performance. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: - Annual Revenue: $55 million (as of most recent data) - Total Funding: $177.7 million across 7 rounds (including recent PE round in Nov 2025) - **Notable Investors**: Series E (2006) with 5 investors; recent Private Equity round (2025) with 1 investor; earlier rounds include Series C ($36M), Series D ($30M), Series E ($42M). Specific names not fully detailed in available data. - **Growth Signals**: - Headcount: 270 employees (+9.9% YoY, +50 people) - LinkedIn followers: 48,997 (+50.9% yearly growth) - 36% of Fortune 100, 10 of world’s top 10 banks, and brands like BMW, Mastercard, Salesforce, Workday are customers. - Offices in 8 global locations; channel partners in 88 countries. ## Competitive Advantages - **Largest independent Java engineering team** (second only to Oracle) – 100% focused on Java. - **Deep expertise in JVM and runtime optimization** – proven by customers like top banks and Fortune 100 companies. - **Commercial open-source model** – combines enterprise-grade support with community-driven innovation. - **Proprietary technologies** (e.g., C4 garbage collector, purpose-built for low latency). ## Strategic Focus - **Cloud and AI-first world**: Positioning Java as the core runtime for modern cloud enterprises. - **Expanding Intelligence Cloud**: Leveraging production runtime data to improve DevOps and application performance. - **Global reach**: Growing channel partnerships and presence in 14 countries, with remote/hybrid roles to attract top talent. ## Why Work Here - **Culture**: “Respect, professionalism, innovation, diversity, inclusion, and maniacal focus on customers.” Rated 4.3/5 on employer reviews (78 reviews). - **Work Model**: Hybrid and remote options available across many roles (e.g., remote in US, Canada, Europe, etc.). - **Perks**: Company equity, generous parental leave, dental insurance, Flexible Spending Account (FSA), 401(K). Offices in Sunnyvale, Bengaluru, Dallas, Limassol, Prague, Singapore, Sydney, Yerevan. - **Engineering Culture**: Focus on Java, JVM, compilers, and runtime performance – appealing to system-level engineers and open-source contributors. ## Sources 1. [Azul About Page](https://www.azul.com/about/) 2. [Azul Careers Page](https://www.azul.com/careers/) 3. [Azul on LinkedIn](https://linkedin.com/company/azul-systems) 4. [Azul on Built In](https://builtin.com/company/azul) 5. 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